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All excellent Poor bar service / no light snacks on the menu
It is in a nice building, originally built for military purposes, now well restored and converted into a hotel.
The modern design of the hotel was very good with a wonderful entrance and hotel restaurant. The Christmas decorations where wonderful. The room we where in had no window to see outside. Only two little block openings on the floor. This for a business class room I found disappointing. Bar-lady was not very friendly.
A very professionally-run business style hotel in a good location, close to the Schloss and its park. An interesting old building well-converted. Very expensive internet.
excellent services & food everything was allright
The size of the room The buffet was over priced. One morning after the tour bus crowd had finished there was hardly anything left to the buffet and they did not replenish anything for the remaining guests who had yet to eat breakfast. We spent three nights and the mini bar did not get replenished the first day. Both days the wash cloths were missing and the bed linens were not changed the entire time we were there.
The restaurant and meeting room facilities were excellent. The same is about food served both during the breakfast and lunch. The trash from the previous occupant was still in the waste basket. The layout of the room was not logical for me.
Business meeting the hotel
Location. Rifght next to a very nice big park. Also great breakfast, and great restaurant for lunch and dinner. Rooms are very spacious. As the hotel is set back from the road, it is also very quiet. The furnishings of the room are modern and new but a bit on the cheap side. Also, the room that we stayed was rather sparsely furnished.
Friendly staff, uncomplicated. Strong smell of smoke when you walked from the hotel lobby to the elevator. Disgusting, but a minor nuisance.
The location was very convenient. My room was comfortable, the shower wonderful, and the breakfast very good. In the mornings there was a lot of noise of banging doors which was a bit disturbing. I also think the wifi should be included in all hotels these days. But this is now my preferred hotel in Ludwigsburg.
clean room away from noise
Nice location The wakup call we have ordered never came through.Thank goodness for my innerclock!
Nice design, comfort, good position.
The rooms were clean and beutifully presented , the breakfast was excellent though rather expensive. the cost of the breakfast, lack of tea/coffee facilties. I am desperate for a cup of tea when I wake!
We had a great week at this Hotel, We were here for a sporting event within the city. The staff were all very friendly. Our son was the only child in the hotel and they all made him very welcome. The room was clean and very comfortable. The breakfast was tasty and staff were quick to help with any requests.
It is nearby the shopping area.
considering the price ; breakfast really good. - the ventilator in the original room made so much noice that I had to change room (packing up all my cloths etc from 2nd to 6th floor) The other room smelled and I assume was not used for quite some time. I arranged wake up call at 4.45 am but this didnot reach me.. When calling the person at the reception confirmed he could not get through and intended to come upstairs to wake me (?) .
The staff were very friendly, efficient and helpful. The car park is convenient and connected to the hotel. The breakfast was not to the high standard I've grown to expect in hotels in Germany - namely the famous german bread rolls whcih seemed to have been baked from frozen instead of fresh from the baker.
freindly staff, good chioce of food and breakfast, clean rooms and lobby. in all we had a very pleasant stay and will be staying there again.
Attentive staff. No Internet in the rooms, so I can't stay there again.
location was close to my meetings there is no air conditioning and i would not recommend the hotel in the summer. winter is ok as there is heat.
Breakfast is great, staff is friendly, air conditioned If I'd been told up front about the renovations when making the reservations, I would have been more understanding about it. But something about being vibrated out of my bed at 9am when I'd been told they don't even start work until 10 frustrated me. Not to mention the random strangers walking by my sixth floor window on the scaffolding.
good facilities, nice staff internet works only in lobby, little distant from the city center, bu walkable
The room was clean and the staff spoke english well enough for me to ask questions. The breakfast had plenty of choices, though i didn't eat there every day. I wish the staff had understood the local train system better...they didn't know much about the train that stopped right in front of the hotel.
The location near the lake and Schloss on one side and hotel and horse stables and riding area is superb. Breakfast was very good. Restaurant adjacent to hetle under same management was excellent the FIRST night. There were spider webs from floor to ceiling in corner by the bed that had obviously been there a long time. Restaurant adjacent to hotel was overly busy the second night (friday) and staff were slow and inefficient. Only received main course after reminding the staff after wait of 60 minutes. No wine offered. Had to wait 30 minutes for a second beer. Should have added staff to help clear tables and take drinks orders?
Excellent service, clean, quality, lovely setting, will come back if in the area again
Value for money
You are not going to sleep in the castle!
On our Honeymoon the soundproof walls and the room service.
Breakfast Not having interconnecting rooms
very friendly staff, nice swimming pool
The long slow breakfast
The hotel was located in beautiful parkland which would make it a lovely holiday setting
Breakfast is a bit expensive burt simply great, with a large variety of food! The personell there, as every else in the Hotel, is also very willing to help, kind, welcomimg, listening to your needs and never bothering. The nearby Restaurant is also very good, tasteful and elegant
Nothing in special Staff was kind of cold! Not real friendly. Except for one person during breakfirst all other were not really clientfriendly and customer focussed!
We were pleasantly surprised by the luxurious accomodations provided at this hotel. It was staffed by an attentive complement that made the experience even richer. Parking on site is availabe, but limited. Breakfast was complete and delicious. Would stay here again without any hesitation.
the fact that we come from australia it was snowing and the character of the hotel was excellent no tea or coffe facilities
Reception staff very efficient and the room was very spacious and spotlessly clean Bearing in mind I stayed at the hotel in August on a Saturday night, I was disappointed that despite the beautiful weather, the bar was closed and it was not possible even to sit outside in the garden. When I asked to sit outside, one gentleman staff member appeared quite unfriendly. As a result we walked to a place nearby for a drink and ended up having dinner there as well.
Good breakfast and swimming-pool
The staff at the hotel made you feel you were priority one. The rms where quiet, immaculate and pleasant. The town was picturesque. The pool/sauna area was great!
Ver pleasant stay
Staff were friendly and helpful. Free internet is an asset. Room was too warm.
Nice decoration and very clean rooms, very quiet- no disturbances and very good sound insulation-, friendly staff, good quality breakfast. Restaurant was closed, so we missed the chance to eat in a Michelin-star restaurant
For a small town on the outskirts of Stuttgart, this hotel is a particularly good find. The rooms are well-furnished, neat and very comfortable. The facilities (such as the pool) are very good. But especially good is the food. There's a Michelin-starred restaurant at the heart of this business.
Great location, facilities new and clean! Internet was not available in my room. No one new why. Since it was a business stay, this was a major inconvenience.
Location, parking space and services I was not able to connect to Internet from my room
location of hotel and services could have been a bit more modern
Please write at least 15 words
Excellent location. Good service. Well designed and decorated rooms. Some difficulty finding the access bridge to the hotel on arrival. Could be better explained (in words) on the hotel website.
Friendly staff, great breakfast buffet, Germanic efficiency.
the beautiful old building and nice common areas
location and service menu at restaurant had very fish dishes on the evening menu
Distinctive, family-run hotel, proud of its Swabian food and culture. Very friendly staff. Excellent location for visiting Heilbronn.
Excellent staff inc restaurant staff No offer of additonal pillows
spacious room, clean, quite, enjoyed the sauna, great location many sights were within walking distance. Wonderful breakfast. I would recommend this to friends. As hotel guest I don't think we should have to pay for parking in the hotel. But all in all it was a good hotel.
very good breakfast
The breakfast being included in the price was a definite plus. And what a good breafast it was! Also the free access to the interent.
Quiet, comfortable and straightforward, Free internet.
good Buffet , location lack of air conditioning and non - allergenic bedding and pillows were not avavilable
Good beds, pillows. Spacious room, very clean bathroom It really needs to have airconditioning. I don"t like to sleep with open windows in the city with street noise, just to cool the room down.
Friendly staff and good complimentary breakfast. I wasn't told about the breakfast when I checked in. I happened to find it myself.
Easy place. No problems and good service. Free internet.
location and service, staff very friendly and helpfull, very good breakfast, internet
The room was brand new and sparkling clean. Close proximity to the highway. The view from the windows was obscured by the building nearby.
This hotel has comfortable accommodation and beds. The food is nicely served and of good quality.
staff friendly and helpfull the location was poor for someone on a holiday, better suited to the business people,situated in a industial area 25 min walk to town centre
Comfort, Restaurant inside - good level- Internet hot spot and internet free connession at Reception Dirty and bad-smelling room
Pleasant willing and helpful staff Location is not good relative to the city centre; lack of restaurant facilities on the weekend; sometimes understaffed (at night)
Staff excellent and no problem with English ..top marks !! Location was in resident area and not easy to find without the satnav !!! but it was worth it.
It was there with real people at 1 am.
Exellent staff and good breakfast. Far away from the city center.
nice and relax atmosphere. everything in prefect shape, no complaints. friendly staff.
staff friendly, kind, the place was immaculately clean The hotel was all concept and no comfort, room service was not good enough, breakfast only adequate, having to ask for daily sheet changes was odd I thought .....
The wireless internet was reasonably priced. I did not like having music pumped through the corridors.
The air-conditioned room and parking We were first put in a room without air conditioning but quickly changed
the staff were helpful and the breakfast was quite good. The room was very basic: no air con, no extra pillow, basic toiletries, old thin towels, no tea/coffee facilities or ironing board. Also the spa, which was the reason I chose this hotel, only opened in the evening which meant that I could not use it. These opening hours were not shown on Booking.com or the hotel website
The interior is modern and very appealing. The 1 time internet connection payment is a great idea. Good value for the money. The advertised air conditioning was only in the lobby. The room was cramped due to bed and room size. Bathroom lighting is not bright enough.
good location, easy to find, clean and modern ran out of hot water on second day
Friendly fair welcome, great service from the waiters, good food We got a room at main street side , so noisy and no dark curtains, no secure parking for motorcycles
The food was great. The room was perfect and neat.
I don not recommend this Hotel . I don not recommend this Hotel .
Staff was accommodating when realized we had 4 people in room. Breakfast was light, but decent. Staff friendly. Hotel had a "full house" night we stayed, and reservations did not show we had room booked for 4 (not hotel's fault). Room was crowded for 2 adults, 2 children. Very warm at night; small fan in room did not help much.
We stay one night. It was perfect. Beakfast was very good, also dinner.
Ideal location to the A6 motorway.Very clean and comfortable.The staff spoke english and were helpful.
Very helpful and friendly staff. Very secure. Quiet neighborhood Rooms are across the street from hotel which could be daunting in bad weather.
Nice room, excellent breakfast and free wireless. Good parking facilities. Very good value for money. Not very central. Car needed to find place for a walk and more than one restaurant. Nearby Heilbronn was a very nice city with all amenities.
We did not expect a 1700's hotel building with a thouroughly modern insides, except for no elevator. Nice staff and good meal in their restaurant.
Good for the price, no problems. Nice breakfast for 10 euros, quiet room and quite large also.
The nutricious content of the breakfasts was excellent, also we loved the central location of the hotel.
Location good for seeing Bietigheim. Very comfortable for short business trip. Good restaurant. No AC but usually not needed. Good internet connection. Good 3 star hotel.
Large room, nice HD TV, everything was good.