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The staff were marvellous. We were allowed an early checkin from the ferry and when we were caught in snow storms they were able to be flexible with the check out too. The location was perfect for the centre of St Malo and there were excellent restuarants nearby. Everything was fantastic.
We thought the bedroom was really well decorated and well presented. It had all amenities and had been really well thought out. It was probably the most comfortable room we stayed in during our 2 week holiday in France. It was also good having a secure garage. The only think we had hoped for was to have dinner on the evening that we arrived as we did not feel much like walking too far but unfortunately, the hotel didn't have a restaurant. The barmaid suggested a sea food restaurant in the walled city which wasn't very good.
Nice place with a smashing view of the beach. Great shower! Easy walk to the wall city, with all it’s great places to eat, meant that it was not a problem the hotel did not have a restaurant. Very tight car park, although very secure if can get in! (We had a Land Rover). No opportunity to make tea or coffee in the room
Wonderful shower arrangementsnand decor.The best I have ever seen in any hotel. I also admired proper reading lights well placed by the bed - very rare.
I love the design of the hotel, clean and comfortable, modern and so near to the beach, lovely view from the window..seperate toilet and bathroom...a plus....most amazing hotel i've ever stayed in, of course, st malo is a beautiful place..will definitely stay there again...
The location close to the walls of St Malo and the beautiful view when we were eventually allocated the correct room
Room was well appointed and furnished. Shower room was good. Location was good Breakfast we disappointing. Food choice was limited. Cpmplimentray champage that was offered as partvof the package was denied because the bar staff was not available and " I should have demanded it on arrival". Blame was passed to me and the hotel staff were adamant that it could not be sorted.
It does what it says on the tin Tea/Coffee making facilities would be nice. Garage parking is restricted and expensive
Very helpful staff allowed us to leave our bags early in the day. Beautiful sea view. Stylish room/bathroom. Fantastic position by the beach but only a short walk into town.
I found the price too high particularly as everything had to be paid for in addition to the room price
Pleasant surrounding and good quality Value for money - 75 / 25 - It is a little expensive for what you actually get in room .Good quality facilites for spa and reelax but rooms very sparse.
The services of the Hotel, the position and the breakfast are very good. It's incredibile that in such kind of Hotel some persons of the staff don't speak english!!
Far better than what I expected.
The position of the hotel with all rooms facing the sea. The main attraction in the Hotel is Talasso. However if the hotel want to attract more guests and to Talasso as they must speak at least main languages. Now only a few people speak English and no one - Russian. There is no information in Russian inside the hotel. The website booking.com has mor information that hotel and Talasso themselves.
A Very good location. Excellent views. Good linguistic skills of staff. The building is getting tired, time for a review of details, not good enough just to use maintenance staff to keep it alive. After many years in the service industries I would be happy to elaborate. Car parking is only just acceptable, a parking attendant would ease the frustration caused when seeking a space.
really nothing at the hotel; appart fromt the very nice view .and the access to the beach hotel seemed very 'run down' and old fashionned. definately not value for money for a short stay. the staff was non existant, the rooms were nothing better than a cheap roadside hotel type.breakfast was appaling considering the cost.if you go there for the spa the experience is probably different
Its location... Room Size
The location was excellent with only a short walk to beach and village. Breakfast was excellent and had lots of choices. The pool could be opened earlier in the morning than 9pm before breakfast like most other hotels with facilities. The evening dinner menu should be more varied and generous with portions.
Comfortable clean and welcoming hotel in beautiful building just yards from sea front and a 30 min wallk into the old town. excellent base for a "ferry stop." No negatives
The quality of the decor
Very modern, spotlessly clean, and with room and bathroom finished to very high standards. The hotel is a stone's throw away from the sandy beach promenade and our room had a good sea view. The breakfast was also very good (ours included in price) ... Rooms are a bit expensive (we paid €135 per night for a sea side double room). The Hotel is not situated directly on the sandy beach promenade .... so the sea view is not completely unobstructed. It's about 30 mins walk to the Saint-Malo city centre, although more than half of the walk is along the traffic-free sandy beach promenade, which in fact made quite a wonderful walk.
Very friendly and efficient staff, comfortable room, good location in quiet part of city (but some distance from the centre, about 2 miles along the sea front)
Everything was fantastic! The small but lovely hotel was so comfortable and clean, well designed, well cared. The hotel staff was so friendly and helpful. The ocean view was great from our bedroom. It was so quiet at night that we could sleep very well with the sound of sea. The beautiful view of stars from the balcony was unforgettable! The breakfast was simple, but very delicious. We enjoyed their crispy baguette every morning. It was so nice hotel that we finally extended our stay. Love to come back there again in near the future...
The Villefromoy is a very well presented small hotel. The staff were friendly and helpful and the facilities excellent, especially the bar area which was welcoming and thoughtfully decorated. Potential guests should know that the hotel is 35 minutes walk from the old town of St Malo. We felt that the price of drinks in the bar was excessive - a single whisky, a Baileys and a coke cost 18 euros. We had wondered why such an attractive bar area would be deserted...
We had a very pleasant 4 day stay in September at this hotel. The hotel is situated in a very nice and calm area. The owner & staff were all very friendly and helpful. The fact that the hotel has no restaurant of its own is absolutely no problem. There are quite a few restaurants in the very near vicinity, approximately 5 – 10 minutes by car. The owner gave us upon arrival a comprehensive pack with all kinds of restaurants and map. If you like seafood you must try Brasserie du Silon, excellent and a very nice ambiance and service indeed (was recommended by the owner) The hotel does serve breakfast and also has a nice bar. Rooms were clean and well taken care off. Finding parking space during the day and in the evening was no problem. The hotel has it own private space, and in the street in front there was always place available (at least when we were there). We initially were looking for a hotel inside the old town, being in St Malo for the first time, but were ever so happy that we diverted to La Villefromoy – excellent choice!
the staff and the room I would like breakfast included
Modern boutique styling within gorgeous french building - just a minute from the sea...great. Not publicised but a bonus for all returning home or stopping on the way to their main destination a secure carpark. PS Tortoise in the garden great for the little ones. No restaurant which means continental breakfast bit of a shame given the smells wafting in on the morning breeze from the neighbouring properties, but a good selection and reasonably priced compared to UK equivalents.
Ease of use Breakfast was a bit chaotic
Getting a room at 4th floor at seaside (paying more), we had a wonderfull room with a nice view. We had a fine indoor Parking. The room was excellent and the breakfast very good. We would deffinetly stay there again The price was a bit hight, but we had value for money.
Location was excellent, right on the beach. Ocean view room was fine.
Sea-view - although it is necessary to pay a premium for this. Pleasant staff, spotless hotel.
This hotel was very clean with standard decor. The walk to the walled town was about 15-20 minutes. It had a very nice water view.
Helpful staff and lovely sea view. no
freindly helpful staff - BBC on the TV
The location to both the beach and the walled city no tea/coffee facilities in the room
A modern hotel with up to date furnishings and fittings right on the sea front and close to the harbour and old town. No
room with a view to english channel - walking down boardwalk to city. had twin beds instead of a double - ensure to clarify
hotel staff very nice but would probably not go there unless we took advantage of their spa packages as everyone there were in robes during breakfast and the smell of the pools and therapy were very noticable in our hallway and room. above
Very nice room Not very good information available about the hotels many faculties and how best you can use them
Everything! The location on the beach was fantastic, everything about the hotel itself was very, very nice and the food was excellent.
The view. Not enough staff on duty - was kept waiting 15 minutes for check in. Our room too close to the kitchen which was noisy until almost midnight.
Food in the restaurant was good
Good location. Large bedroom A large part of the hotel has not been restored - facilities are in a very bad state for an hotel of this class. The thermes/thalasso area is not what you can expect from a spa. No attention for international guests (e.g. only French newspaper)
the cap horn restaurant, excellent helpful staff, the proximity to the sea and the surrounding architectural context the lack of a good hotel service pack/ guide in english that detailed all of the hotels facilities and opening hours, the hotel ambience feels a bit dated
located on the first line of a wonderful beach magnificent swimming pools
Wow we can not say enough on how splendid this hotel and all the staff are. Our only mistake was eating in a top restarant, we will eat in the splender of this hotel next time
We liked the excellent cuisine and service at the CapHorn restaurant, but the service at "The Terrace" was a disaster. We liked the reception area, very comfortable to wait for your room to be ready, and the fact that you are right on the beach. We did not like the view from our room (actually no view at all except a big terrace) and the noise coming from the kitchens. Did they give us this room because it was at a discount price ? And also we had a rough woollen blanket on our bed instead of a soft comforter. But what we did not like at all was the sight of people in bathroom robes everywhere else than in the spa : at breakfast, in the lounge, etc... at all times of the day.
situation and friendly staff
Just about everything you would want at one site. VFM probably depends on whether you want to use all that the hotel has to offer. The hotel made a mistake with our booking and could not accommodate us the first night - their response was excellent (eg free alternative hotel, upgade for the remainder of our stay). If your room has a balcony, ask for the wing on the right as you look at the hotel as it gets the sun - if that is what you want but means your room also gets warmer. Rooms at the front of the hotel can suffer from a bit of street noise and as they overlook the foyer, also from those returning from the casino, more so if you have to leave your window open to cool down. Hotel car park a bit pricey at E16 per day.
Quality of the swimming pool and the roof garden to relax in.
friendly, helpful staff having to pay extra for the car
Staff were helpful and the room was very comfortable. Lovely swimming pool. Luckily we spotted that we'd been charged for breakfast (40 euros!) when we'd only had coffee.
The welcome was good and as expected. Garden, terrace and pool pleasant. Staff helpful, pleasant. Disappointed in room- dark with no view, not good value for. money
Facilities and helpful multi-lingual staff. The pool, gym and garden terrace were a great feature as was the location. Given ugrade from superior to deluxe as staying for 6 nights. Rooms could do with tea/coffee making facility and an additional chair or two. Although the breakfast is excellent some form of express breakfast would be good as 20 euros is expensive if only a coffee and croissant is required. Very noisey in early hours as no airconditioning means windows need to be left open.
Location in Dinard was perfect. The bedroom provided did not have air conditioning.
Very professional staff No complaints
Excellent facilities & Location The fact that Parking & Breakfast was an extra charge.
The view from our window was beautiful. The location was near to the walled city, but not close enough to walk to.
Helpful, friendly & multi lingual staff. Being able to sit on the terrace, take a drink and see your kids playing on the beach all at the same time. The kids particularly enjoyed the hand painted boat scenes on the corridor doors. China cups in bedrooms would make hot drinks easier to manage than plastic ones - not very environmentally friendly either. The corridor carpets required sunglasses to look at - but we could live with that.
Access to room, rushed for us as we arrived early
fantastic view right on the beach everything spotless friendly staff coffee/tea biscuits in room nice walk into town along beachside about 20 minutes to st malo old town room was a little small
just to have the choice beetween shower or bath
Very good location. Right on the beach. Very clean, pleasant, helpful staff. Will stay there again/
the breakfast is great!
The site in front of the beach
Very nice and pleasant hotel with helpful staff.
people are kind and the room is clean. Especially that the location is great. we would like to live in it next time we go there. The wall is a little thinner, so the defense of noise is not so good.
The location is very good, and it is quiet. Our tiny room was nominally a double, but had space for only one bedside table and one chair. There were only 2 shallow drawers for clothes and only 4 coat/dress hangers. The hotel was unable to provide more hangers.
it was in the centre of the town. we were given a suite for the price of a double room!
The location was perfect, we had close access to all the bars and cafes as well as the bus stop for going further afield. The reception staff could have been nicer but it think that may have been the language barrier, can speak some French but not fluent.
The location was first class. Breakfast very reasonable price and plenty of restaraunts close by. There was no hot water first thing in the morning (07.30) and took awhile to become available (08.40)
Upgraded to a very large room. Very nice Perfectly clean, but will need modernising soon and a lick of paint here and there.
Best Location i.e. near old city and near (super modern) underground station, which takes us to the railway station easily. Good shopping possibility around the hotel.
I liked to Viberace and atmosphere in and around the hotel, the staff were very helpful. The deal was very resonable. The lift is a bit strange, the decor and carpet looked a little tired.
The fact that after driving 3,000 miles in 8 days thr staff and accomodation were exactly as we needed, and also after making a mistake in the booking date ,it was changed without any fuss. Thank you. Lack of parking at the time we arrived due to having a larger vehicle ( Mini Bus ) This was rectified in the Paid parking behind the Hotel the following morning.
Great bar and location Bathroom layout is dated and could be improved
Enjoyable atmosphere, quite room, overlooking the sea, great location for walking into the old town. Heavily booked, we had the two attic rooms which disappointed at first as there were only velux windows, frustrating for toddler, but the room was large and the view when standing and the roar of the sea were great. Hotel offered to move us on second day, but we would have had rooms on different floors, not ideal with second room was for teenage daughers.
Everything about the hotel made our stay excellent.
Not too far from the ferry port Fairly limited restaurant possibilities on site
very helpful clean environment no
We all enjoyed our stay. The staff on the desk were excellent * the room was magnificent. I would stay at again if I had the chance.
Pleasant and helpful staff. Good room with adequate space anmd comfortable beds. Thin walls let us hear the visiting Essex Biker swearing club quite clearly. No hotel parking means that you have to search around the local streeets.
We had a terrific time. The room was comfortable and in a great location. The most pleasant aspect was the staff, who were friendlier and more helpful than expected.
Staff very friendly and most helpfull. Mattress could be more comfortable
Good location to visit the old town and ferry port Poor parking facilities
close to water, short walk to the old part of town, good size room with updated bath
Nearness to sea
Indoor swimming pool. Restaurant excellent. No tea/coffee making facility in the room but this was France!
the comfortable beds+helpful staff.But avoid bank holiday weekends as parking in the town is horrendous.Beaches lovely & clean plenty of space
General ambience. Swimming pool excellent.
friendly helpful staff and good atmosphere
The staff were very friendly and welcoming. The bedroom was a good size and very comfortable. Flat screen TV with BBC 1 and Channel 4 reception. Swimming pool nice and warm and big enough for a prpoer swim. Nice gardens to relax in. The breakfast was expensive. It was quite a long walk to the old townof St Malo.
This is well run and well maintained hotel. The staff are very helpful and I would certainly return there.
a great relaxing hotel with great gardens and pool
We bookd a Superior Double and a Superior Twin Room and had written confirmation of this. However we were given 2 Superior Twin Rooms
A warm welcome, with very comfortable accommodation. Staff genuinely pleased to help and with good sense of humour.
Because the hotel was out of the centre the restaurant was very welcome. Very accommodating when we said we were arriving late.
compact and efficient; just right for a stop-off en route. Good dinner well priced. Room small but practical. Badly marked access from main-road and within shopping park.
Convenient. Happy to provide free coffee in morning even though we did not have breakfast.
Cleanliness of room. Traffic noise. Location on trading estate.
Peace and tranquility That there are no Tea/Coffee facilities in the room
Conveniently situated for Cross Channel Ferries Lack of rooms with baths
The staff were friendly and helpful. The hotel was conveniently situated for the range of sight seeing we had planned. The hotel was very much on an industrial estate with noisy lorries leaving early in the morning. There were no tea making facilities and having been woken early by the lorries I would like to have been able to make tea.
Friendly, convient and reasonably priced hotel. No hair drying facility in bedroom.
good foir overnight stay
The public rooms were bright and clean, surprised to learn it was a long-established hotel, it appeared to be quite new. The staff were friendly and helpful, the food good.. Having disembarked from the Jersey ferry at 1935, it was after driving around trying to find the place that I returned to the ferry terminal to seek assistance. The duty staff had no idea of the hotel location, but with the help of the internet and a town map, we did eventually find it after 10 miles and an hour later.
Good value for money. Nice breakfast. Room narrowness. Ceiling 2 meters high.
Convenient location after a late evening arrival from Jersey.
The service and size of the cold plate of food that I had - I arrived after the restuarant had closed, but had a massive and very tasty selection of cheeses, pates, bread etc, with three desserts - it was sufficient for my breakfast as well. The staff were very helpful and pleasant. Comfortable bed, good shower - what more could you want for an overnight stay? Nothing
Very handy and attractive location for catching ferry from St Malo. A clean, efficient operation with well-trained staff.
The staff at the hotel were very helpful and there was a very good restaurant for this budget end hotel. The rooms were very clean, especially the bathroom. It was very simply furnished. Small rooms and no snacks available, but would stay again
The location is convenient to the surrounding areas we were visiting. The staff were friendly and helpful. A cute place for the budget we had. The bar lounge/outside deck area is nice when watching the sky change colors over the water in the mornings. We left out the Do Not Disturb sign on our door when we would leave during the day, however, the room was still entered and cleaned. We never brought it up to the staff though, but everything else was fine.
I found the staff to be attentive to the guests needs and able to communicate in the english language when needed.
Very helpful, breakfast very good value
Very friendly staff who did well to speak english. Our room needed a towel rail in the bathroom, and another easy chair. The menu needs to change every few days
Excellent friendly and knowlegable staff, Good restaurant facilities Would have like tea and coffee making facilities in the bedrooms also I felt the triple room was crowded.
We were travelling down to La Rochelle so was an overnight stay. The bed was uncomfortable.
It was quiet, relaxed, very comfortable and a great price
looked great felt relaxing fabulous atmosphere
Staff helpful. Bedroom rather basic. No water or tea facilities, bathroom lighting poor,
the location was the best feature. misleading abut the parking situation and availability of internet
outstanding value for money and in a very central position near both the beach and in center of the walled city, the room was very modern
Good value for money dinner Directions to the hotel were useless & parking was difficult due to roadworks.
friendly staff, great location with a lovley sea veiw clean and well maintained room
location and views are stunning in a beautiful historical building
The setting in the walled city, lovely room and gorgeous bathroom, close to lift (I walk with some difficulty), excellent breakfast, being able to prebook garage space for the car. They responded to my explanations by giving us a suitable room. The bed was too short for my 6'3" husband and not a divan, so he hit his toe a few times - but it was hardly their fault! I had to phone to confirm garage reservation and room with shower, not bathtub - would have appreciated an e-mail, but it was all ok.
Loved the location with a view out of my window to the sea. Charming exterior with courtyard and comfortable lobby.