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That we had a roof over our heads. Terrible service, and it was in the middle of nowhere.
Breakfast was good, Tea and Coffee on the room location is only suitable if you want to sleep there. There is nothing around
Very friendly and understanding staff.Went out of their way to help us. n/a
Very good breakfast buffet and excellent resteraunt No milk sachets (powdered or otherwise) for in room tea/coffee
I had stayed at this hotel before. The staff were kind and helpful.
We stayed at the hotel because it was convienient, we have stayed there 3 times before, the hotel is fine, the staff are friendly. We do not stay for breakfast so I cannot comment on the food. The room was large (112) and had a nice bathroom and shower There wasn't anything to dislike.
Friendly staff, good value, good food, comfortable room
Good parking, clean and tidy, helpful and polite english speaking staff, quiet guests, easy to find. No
The staff was excellent; we were there during a festival and requested a quiet room, which we were given. The room was clean and very comfortable. The restaurant was excellent and our waiter was very gracious in helping us understand the menu and helping me with my French. We loved the location for the festival!! The only thing we didn't like was that parking was not available in the lot--it was full because of the festival and we had to park on the street.
Very well located. Staff were nice. Room small and toilet extremely small. The toilet was a major reason for not recommending this hotel.
It was clean, nicely decorated and the receptionist was very helpful and spoke English. There was also secure ample parking and it was close to all the amenities within Lorient From the directions given, it was hard to find. The directions were in- adequate and should be more detailed.
Free Wifi! Nice host, good location, free guarded parking.
The hotel was clean and simple. There was a welcoming reception area and the staff were always pleasant and happy to help. Handy secure parking behind the hotel and roadside parking too. It was a short walk to the harbour in Lorient where there were plenty of bars and restaurants to choose from.
Assistance from staff Yes - the fact that there was no mention on the website that parking was free on the streets if you could find it but cost 5 euros for the garage.
Nice and symphatic staff. Hotel does not book off your credit card if you do not arrive for some reason and are reactive to the remarks made on booking, even send you email to arrange things before arrival ! Parking is not easy in the streets around the hotel.
Friendly kind.. clean facility... everything is great
Excellent service and cleanliness of the room. NO
nice place good location will be coming back
Staffs are always friendly and very helpful(This is my second visit). Good location for my purpose(4-5min on foot from railway station, a few min walk to the city center, the hotel's surrounding is nicely quiet). The room is clearn and have all what I need(desk, free WIFI, bathtub).Very good value for money. I don't find anything to complain here. However If I try to find one, it would be the fact that guests cannot control the temperature of heating system. The room wasn't warm enough for me while I am working at the desk after midnight, but I guess it was good temperature for sleeping. I didn't have breakfast so I can't talk about it.
charming staff, clealiness of the room, the free internet access
Very good location, calm, parking in surrounding streets. Nothing special but a reasonable comfort.
It did what it said on the tin (think travel lodgein the UK) Smoking in the bar/lounge/restaurant area (by staff sitting at the bar whilst guests ate breakfast)- but it is in France!
situated perfect and good food.
The staff were very helpful and friendly(family run hotel)the evening meals were excellent quality and superb value.Rooms are basic but spotless,all in all we enjoyed our stay The only minor niggle was soap and shower gel was not replenished but when requested ample was supplied
The staff. Easy to find from the main road. The restaurant. There was very little lighting in the room and nowhere to sit apart from the bed. The hotel was obviously very modern when built but now needs some refurbishment.
We stayed for leisure purposes although I would say this hotel would be more suited for business purposes.
Nothing. There was not even a bus service that ran hourly. Had to walk to get to Lorient festival pushing 4 year old in stroller for one and a half hours. Never again. Hotel located facing motorway and factories, car spray paint fumes in mornings. Bus drivers did not know where it was so got off bus 3 miles away at midnight, very scary. Awful location. No taxi's available ever for festival. D'ful. The hotel was so old. We paid for a room for three and the spare bed was a fold down piece of board that had metal sticking up that could injure children. Privacy was good and breakfast was good.
lack of storage space .Position of kettle could be hazardous if young children were to stay in room as was on a shelf above a bunk bed!
The restaurant. There was a musty smell when we entered the room and it was very small for a family room. There was not adequate lighting. One of the cups left with the tea facilities was dirty. Once all the beds were pulled out there was no floor space and the table disappeared as it folded out into a bed so you were left with only one bedside locker to put anything on! Ridiculous set up.
The staff were excellent and the room comfortable, we would stay again if in the area.
The Staff were fantastic, especially Gary on Reception.
The hotel staff were very friendly, despite my very late arrival at night. Restaurant is ok.
reception very helpfull. no english channels on t,v..bed extremely hard and uncomfortable.
Excellent I.E. as above
stayed extra night here only booked 2 nights at first staff were very helpful & welcoming and very kind to us no
The peace and majesty of this historic establishment, its magnificent gardens,noble trees and wildlife are striking. The members of the staff are devoted to the guests, providing delicious meals, comfortable rooms, and excellent facilities. The deer, the sparrow hawk and the owl fascinate. No
This hotel has great charm, being a former family home, and has many old mementoes and furniture which give you the feeling you are staying in a private house. It is set in peaceful grounds and the reception staff are friendly. Lots of Michelin recommended restaurants nearby. On our second night we ate in their small restaurant, and the service was very slow. I have a feeling that all was not well in the kitchen and other staff were covering the kitchen jobs, as the young waiters kept disappearing for ages. Others may have a better experience.
Beautifull ancient castle in the point of brittany. beautifull castle park surroundings in castle settings with chappel. Good receprtion by very helpful staff. Very unclear pricing ! Pricing at booking.com will be surcharged with castle- fee of more than double the booking.com price, which is a devious pricing practice. Rooms are furnished in the authentique castle style, but rather smaller and stuffed with vases etc... than modern comforts requires.
Very nice place. Very comfortable beds. Nice bathroon with excellent shower. Great Breakfast. Wonderful owners. I have zero negative comments to make. Maybe add another hook in the bathroom. That's it!
Good attitudes in reception, good location Poor breakfast
Loved the bathroom
It was modern, clean and comfortable with a good sized double room and en-suite. The staff were friendly and helpful. There were no tea or coffee making facilities in the room, although a kettle and two cups was provided when we asked with two tea bags. (No milk or coffee)
Well located, comfortable. A free of charge parking would be appreciated.
THe rooms were clean and tidy hotel well situated no bar. charge of six euro a day parking bit naughty
Well maintenanced, clean and confortable room. The staff was so helpful and kind. The breakfast was reasonable and full of a variety of materials.
It was the only available hotel at the time - the Lorient Interceltic festival was on, so all other hotels fully booked!l The price! 140 Euros for a simple triple room with no breakfast.
Room and bathroom were clean and comfortable. No wardrobe or drawers in bedroom
Friendly. Basic but clean accommodation. Good views and excellent location. Good breakfast and relaxed atmosphere. No not for the money.
Location to towns that I was visiting. The restaurant was closed.
Michelle, the owner welcomed us warmly, was extremely helpful with our language difficulties, although she had trouble with speaking English, she did her very best. Arranged help with our luggage and was thoroughly effecient in all she did for her guests.A truly warm and lovely lady. Thank you from both my sister and myself. There was nothing to dislike. We give it full marks.
access close to beach and private car park
The proprietors were very friendly and helpful. The Michelin guide says that the breakfast room faces the sea which it does but I assumed that the hotel was on the front which it is not. The bulkhead light in the bedroom above the bed was rather inadequate and the lighting could be improved
The staff were extremely helpful and inviting. The room was large and quite comfortable. The TV remote did not work and the walls were quite thin.
Quiet friendly place, suited for my needs
We loved the hotel. It's got a lot of personal touch to it, the rooms are lovely and the staff is super-friendly and helpful. We also liked the little verandah with a spy-glass on the second floor. The quality-price correlation is perfect. I would highly recommend it. There is a detail which was fine with us, but might bother some visitors - there was not light in the shower cabin, the light was coming from the general light in the bathroom, so it was a bit darkish inside, and there was no convenient hook for the shower - so one has to hold it in hand all the time. But it is a minor detail that did not spoil our impression of the otherwise perfect hotel.
Very pleasant & helpful management. Room a bit cramped and dark due to its position facing north.
Excellent room (junior suite) and most attractive view out over the park and water. Decor in very good condition but some of the curtains/carpets were not complimentary. Food of very high standard as would be expected with a Michelin star and service of a prompt, very willing and personalised nature without being intrusive. Situated in its own 120 hectares of woodland the outside world did not seem to exist. Old wooden floors reverbrated to movements in the room above. Shutters closed every night with echoing sounds - opening in the morning made sure that you were not late for breakfast ! - To be expected in a building of that age. Towels were far too small to dry satisfactorily without the help of a towelling robe. The jaccussi bath not a good idea for elderly joints - some form of hand holds to assist entry/exit would be an advantage. Being of greater age, it would be nice to think that there may be plans to install a passenger lift to encourage a further visit.
Th food was divine It was Autumn so there were not so many facilities for my son,however we loved the estury and the woods.
Superb cuisine, beautiful surroundings, charming staff, and lovely decor! None!
Location was very nice, with good views. It was a bit noisy, also bathroom tiles had mouldy grout and towel had someone's hair in it.
Amazing location. Very good but not overbearing service. Good food. Lovely rooms.
Tranquility, Escapism, Location, Cuisine (Have already recommended it) Broken/cracked glass shelf in bathroom
Lovely views of the river and lovely grounds. The staff (one of them anyway, the rest were nice) was very rude on check-in and the first night. It was clear that we were a nuisance rather than valued guests since we had our 3 year old son with us. When we asked about the dinner it my wife was sneered at and given the code for the door so we could come in after 11 at night as a 3 year old obviously could not be in the dining room. While the castle is nice, the rooms are starting to need renovation, e.g. the modern bath is not so modern anymore and quite run down.
the atmosphire, the gardens and the chateau are charming
the hotel is very modern and attractive with good food and service for value. the location is extremely convenient.
Very clean, comfortable and spaceous accommodation for a very reasonable price.
Location at the town square is nice, two friendly cats around, room was renovated, good restaurant. Renovation not very successful - shower not separated from the room; foul smell of mildew and damp in the corridor; faulty door handle not repaired as promised; towels not changed during four-day stay.
The lunch and dinner menus were superb and excellent value for money. English language news and movie channels were not available.
It was perfect. A very friendly welcome. All wishes accommodated. The food was interesting, well prepared and well presented. The room well appointed. Lift a plus which I did not expect in a country small town. Would most gladly recommend to anyone.
We got delayed and arrived at 1am when the check in finished at 9pm, we were told to call when we arrived at which point somebody got out of bed to let us in and show us our room. There was also no problem when we requested a slightly later check-out on our final day.
The way we were looked after,