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The decor of the room, especially the shower. The restaurant evening menu does not have enough choice
There was no connection in the bathroom for the electric razor
Really very good hotel with motivated/ trained staff and well equipped facilities by the time when we were there second time I was negatively suprised by very poor breakfast service (no spoons and forks , no plates and some kind of mess . The only excuse I can see that they served for very big group of japaneese . But this very little exuse for good hotel . I guess that good hotel (as Oceania is ) should predict such things before it happened
modern & clean building, lots of parking space, close to super market, nice restaurant receptionist didn't speak English at all at checking in
Good swimming pool. Within walking distance of town centre. Quite a good breakfast. Very good bedroom and bathroom Understaffed Attitude of some of staff at reception
hotel room was very clean there was no refridgerater
Our triple room was very spacious, clean and comfortable. Decor was good too. It's a little difficult to find.
The hotel was very nicely renovated, very good quality showeroom ensuites.The staff were very friendly and helpful. Dinner in the restaurant was very nice and not expensive. We did not have breakfast at the hotel as 12euro each for a family of five seemed expensive especially as the room rate was reasonable, but the cafe at the supermarket next door is good and we walked over to breakfast there.
The price we paid through yourselves was a fair bit higher than the price being offered on a big board outside the hotel for the entire length of our stay. The staff refused to reduce the price we paid to the price being offered to people walking off the street. It makes us suspicious of advance booking with yourselves if it means we finish up paying a higher price
The helpfulness of the reception staff The smell of the rooms - you could smell the drains - I paid more money for a good hotel so did not expect to smell the drains would have liked a more comforable chair in the room to relax
Frankly we were very disappointed having stayed in you excellent Art Deco hotel in Brest. So there was not much we liked. See below. Location opposite the Police Station and a busy road did not help sleep. On our first night we opted to stay in for dinner. First course quite acceptable. But main course (Chef recommended steak) was a disaster. We asked for medium steak but got rare. Sent it back and it was then inedible. Pudding very dull. I mentioned this to the young lady in charge. She said that no one else complained so it must have been alright. When the subject of customer satisfaction came up she told me that customers were wrong and she and the hotel were right. At that point I thoght it best to avoid further communication. Breakfast, when compared with your Brest Hotel was dull, uninteresting and presented with labour saving devices.
Very friendly staff!!! Late parking a bit tricky but fine! good breakfast and thanks for the free one Only one soap for a twin room? Wall outside the window but ok for two night.
Nice friendly staff. Nice room.
At reasonable price, located near the old city center, this hotel is Very good! Bath room is wide,clean, and comfortable.
Central location Nothing
Being in the center of the city and at walking-distance therefore. It was my fault : I did not know until after our departure that breakfast was free for one person each morning. I would have sent my daughter down every morning. I was charged for my own breakfast (1st day/only time).
The lobby is pleasant. It's close to the centre. The bedrooms are very cramped and the first one we were offered had a view overlooking a dirty blank wall! To be fair, they offered us another - in the attic. Bedroom fittings are cheap and functional - Compared with the Hotel Oceania we stayed in in Brest this hotel comes very low by comparison! I would not return.
Good location in the city centre, good room size and pricing Room and furniture a bit tired
facilities for tea/coffee in room would be good also, a hairdryer...
That we could place our cycles in the office-room That we couldn't place our car in the nearby garage, that the hotel has't got special places reserved for it.
The room was excellent, the decor is fantastic, we really enjoyed the comfort, and the owner was also very nice. We definitely recommend this hotel.
The rate was too expensive the call the room deluxe but does not exist the minibar incredible bouffet breakfast very faschion but just few things No wifi in the room
Staff were very helpful and professional and breakfast was very good
The staff were so helpful and kind, nothing was too much trouble.
The staff were very friendly and helpful especially a staff member called Stanislas. There was not an English speaking TV station on the TV.
I asked for a quiet room and got one on the top floor at the back, overlooking a forested hill across the river. The room was very stylish in cream and black. The entire hotel is very elegant modern and classy yet underpriced. The breakfast was excellent and the very friendly staff speak excellent English. The dreamlike enchanted town is a stonesthrow away - all very safe and easy to walk through - great restaurants and lovely friendly locals.
Good location for Quimper centre. Clean room. Parking. Breakfast buffet was good, but a bit expensive at 13 euros. Paying for the parking. Lift very small, had to remove foot plates to get the wheelchair in the lift. The minimalist style ment there was no atmosphere.
The room was spacious and clean. The hotel personnel was polite and helpful. The breakfast is average (extra cost for fresh orange juice or boiled egg). There is also an extra cost for the parking.
The staff were so friendly and the hotel is tastefully decorated. Very convenient to all of quimpers interesting sights. Highly recommend.
Breakfast expense...can 't eat enough to break even
Courtesy of staff, cleanliness of the room, secondary matters like absenceof magnifying mirror for shaving in bathroom and wi-f malfunctioning in the room but impeccable in the lobby
Room, staff and breakfast were excellent
Very helpful staff and well run with personal attention to detail. Charming rooms and very clean. Beautiful breakfast. Great location to walk to old town and see sights and enjoy restaurants. Very quiet room to charming interior patio. Loved it!
The excellent service of everyone at the hotel, the comfortability, and good taste of the rooms. It was a very nice experience staying there. The best hotel in Quimper. The hotel has no lift but if anyone has a problem there are good rooms in the ground floor too.
Superb Staff running a very clean and comfortable hotel. Nothing was too much trouble for them. Hotel is very convenient for access to the major sites of Quimper.
Friendly and helpful staff. Clean and welcoming hotel No restaurant, Parking limited
The hotel is in a rather old building, but on the other hand all the rooms have been quite well renewed. Personell is very friendly and helpfull.
Nice staff, god location. None
The location was great. The room was very pleasant, nicely decorated and situated overlooking a garden courtyard. The staff was pleasant. The parking was difficult. The breakfast room was austere.
Family run hotel with helpful staff. Breakfast was excellent.
Attention to guess, decoration. Replace soaps of the bahtroom when they were finished
Nice hotel, nice position, clean and comfortable room. I have found the manager/owner very unpolite with us because my puppy barked at the reception when we arrived. She advised us that if our dog would barked again in the dining room he would leave the hotel. The tone she used was terrible. Be aware, every single key can open all the sleeping doors of the hotel! Even though they accept dogs, they have to be dumb :)
Found the hotel to be very relazing and the food was excellent
location and welcome
The sea views and excellent evening meal The price quoted as "per room" with no dinner or breakfast on the Booking.com order was "room only". When we left the hotel we were charged that same figure per person as half board. As the total bill came to within a few euros of room-plus-dinner-plus-breakfast we did not remark on it, but the information on booking.com website needs to be checked with the hotel and made completeley accurate
lovely view from room over port
Our room had a balcony and a view over the harbour. It was an excellent location and the staff we met there were extremely helpful and friendly.
We stayed in the hotel for 3 nights, and had a balcony room looking onto the port. It was a lovely room, decorated very traditional. The hotel was really quiet and comfortable. We would certainly stay in this hotel again. The only thing I found difficult (probably my own fault because I don't have much french) it would have been very helpful if there was an english translation on the menu. For this reason we did not eat at the hotel.
An excellent location right on the harbor, with excellent seafood restaurants all around. our rooms were luxurious for the money. Friendly, helpful staff, though their English was almost as limited as my French.Booked on the fly through the Booking.com iPhone app, and was not misled. No complaints.
Room was large with a beautiful view and great bathroom; staff was friendly; breakfast was wonderful; bed very comfortable.
I had stayed at Le Goyen 4 years previously and, on both occasions, I have found my stay to be delightful. The staff are friendly, efficient and speak good English. The restaurant is exceptional and the breakfasts are also very good. Strongly recommended
wifi not available as advertised
superb location and views of harbour rather formal restaurant
Excellent value for money - one could not find better value anywhere in this region. Nothing to dislike.
The location (with a room at the front) was excellent and the staff were very friendly and helpful. While our French was quite good, language would not have been a problem. Breakfast was very good. Dinner was expensive and disappointing. The price of a modest bottle of wine was ridiculous. Having the W.C. separate from the bathroom was not very 'convenient'.
The staff was very helpful.
Very fair rates, good breakfast, friedly staff, good facilities (restaurant and parking etc) The location in an industrial area (but it did not matter, the centre of Quimper is only a 10 min drive away).
Internet not realy
easy to find near a big road junction. ok for an overnight stop en route to somewhere else. clean tiny, dated rooms, could do with updating
The rooms were quite the staff were very friendly and helpful and the breakfast was good
Convenient stopover when exploring Brittany. WiFi available. Small bathroom, breakfast a bit too expensive.
meals and breakfast particulary good
Dinner, Bed & Breakfeast, all okay found dinner very enjoyable.
Room was clean and staff were friendly The standard of English was not high amongst the staff that were on duty during my stay but maybe I should put myself out and learn some more french!!!!
The staff were friendly, the cuisine was varied and tasty and the location was easy to access
The staff of the hotel was very helpful in all our problems. Moreover, the last day there was not hot water and in compensation they did not charge me the breakfast of the last day. The hotel has rooms for only one person but they are not offered in the booking webpage.
This is a really lovely hotel. The staff were extremely helpful. We stayed in a junior suite which was beautiful and very comfortable. We were just disappointed we couldn't stay longer!
Very new and given its category (2 star) extremely luxurious. very clean. very modern equipped and a breakfast buffet that was one of the best I ever saw! The rooms were quite small but that's o.k. for the price/hotel category. The court in the backyard was still not finished but there was no noise or any inconvenience resulting.
The location - close to the railway station - was our first reason for selecting the hotel. The room was small - no facilities for making tea/coffee in the room.
There was a garage for parking which did not involve lifts. Room was comfortable Location opposite the station and noisy bars nextdoor. A fair walk into the town centre.
nice hotel, recently refurbished, friendly staff. not expensive.
Very modern chic, tidy decor. No
I was difficult to believe that this Mercure really had 3 stars. We have never seen such a small toilett/washing room!!! To access the hotel-garage, you needed to be an excellent driver in order not to hit the walls
Kindness of the staff, help about my lost baggage. No room or space for people who is smoking. But I know that it is low in EU.
The location was great. No more that 5 minutes into the city center. The rooms were a tad small but were very modern and clean. I'd definitely recommend this hotel to someone going to Quimper.
The location is excellent, right across from train station. The bed was comfy, the AC was wonderful (it was quite warm on the day I stayed (first week of Sept), and having it be adjustable is perfect), free wi-fi worked fine for me, and all around, it was a great stay. The price is on the high side, but it was worth it for a nice room like this. Would have preferred a bathtub at such a price, but not a big deal. It would be improved by having a place to put luggage (there was a closet, though).
Room, welcome, reception staff. Weekend breakfast choice was very reduced compared to the weekday breakfast. Rediculously long walk from reception to floor 4 using two lifts!
The hotel is fine, if a little characterless. It is in an ideal position for the beach and close to the town. The apartments are spacious. You can only book in and check out at the times stated. The office is not open at other times. When we got there they couldn't find our booking but I think that was just because their paperwork was a little mixed up.
Proximity to the beach and the use of a pool Initial booking was confused and we were given a studio instead of an apartment and only after I brought this to the receptionist's attention was it addressed. Also, reception staff were slow to deal with problems.
The bar was very cosy...thats small to normall people, the barman was helpfull. When I checked out drinks had been added to my bill, they were cleared off when I questioned it, however this could be stopped by signing for your evening exps at the time of leaving the restaurant!! A lot of people dont check their bills is this a way of increasing hotel revenue??
It was a good area for us exploring beautiful parts of Brittany with our car We were glad we had transport, or would have found it a bit quiet as when we returned in the evening, no one seemed to be in the bar.
Staff is really welcome It smells like hell.
The rooms were situated in a motel style, the bedding was fresh and clean. Lack of space, basic accomodation , poor facilites,
Excellent lunch staircase with heavy luggage!
Comfortable room and clean. Good location. We had requested an additional bed for my youngest child (age 6) which they could not do and we had not been advised prior to arriving.
The bed was too short.
Pretty, clean and quite rooms (but small), nice garden room, good hotel restuarant (works till 10p.m.). Private parking with pleanty spaces. Location is good if travel by car. Overall impression is very good. 30 min walk to town center, 5 min by car. No acsess to nearby beach as it belongs to Cathedral.
Frindly morning staff and the breakfast was excellent. The hotel is located in a commercial area of Quimper (see below) but is in good location for coast at Benodet. Three failings - one serious, the others less so. Despite the hotel being advertised by Booking.com as having a restaurant, we were informed on arrival that it was closed Fri - Sun during the winter season (Oct - Mar). We had specifically booked a hotel with restaurant as we were on a tight time schedule. The hotel is advertised as having free wireless internet - this is incorrect as you have to pay. In addition the hotel, in a commercial area, is hard to find at night as there is no illuminated sign at its entrance and the area is badly lit.
Everything was good apart from the comments below which made it very poor value for money The noise--you could hear everything from other rooms and guests were coming in and making a noise at all hours.we were unable to sleep satisfactually throughout our stay