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The scenery (and view) was excellent. Spacious rooms. Five star prices and two star service delivery. The accommodation and the restaurant prices align with a five star establishment, the staff however has not been properly trained and there was not adequate supervision at reception, housekeeping or at the restaurant. At a five star hotel they should pay more attention to detail.
Luxurious surroundings with excellent food & wine. Open plan bathroom style, which is ok for couples, but not great for extended family members or friends travelling together.
Pleasant and peaceful environment, Fantastic view, Beautiful room, good food, winetasting, friendly staff Nothing.
luxury hotel on wine estate.large room with balcony overlooking beautiful scenery of vineyards. great location for visiting other vineyards, wine tastings and seeing wine country.hotel was not booked and we were thrilled with the upgraded room. I really loved this hotel and setting.
The hotel facilities, beautifull scenery and exellent service made our trip unforgetable. The veiws are breathtaking. We will definately stay here again.
fantastic wine estate and hotel to stay in while sampling all the wine of the region. honeymoon suite was well worth it!
It was a wonderful experience.
Location awesome, staff superb, they upgraded our room to one that overlooked lake and vineyards. Wish we could have stayed longer.
The location and rooms were very good indeed. The restaurants are not quite as good as you'd expect at a 5* hotel, and the staff in the restaurants are disorganised and slow, though to a certain degree this is endemic in South Africa.
Our room was very comfortable with splendid views. The staff were very helpful and always smiling. The location was quiet although just on the main road. Our room was in a block furthest away from the reception and restaurant which was not very convenient especially if one is on the wrong side of 75!
Peace and quite
All of the different experiences on offer - birds especially Minor points - hair dryer plug would not stay in socket; patio rather dirty; sunloungers in private garden left out overnight so wet in the morning; no coffee jug for ground coffee; no drinking water in the room.
The facilities available and the location
The layout is lovely The service directory in each room is a little too small. The bathrooms are a little cold during the winter - heated towel rails would be good
Great to have horse riding on site. Our daughter loved being driven around by Stanford in his golf buggy. The quality of food was very disappointing, particularly in a region known for great food.
The only good thing was that it is on the same property as the conference centre where I was attending a conference! Room key did not work every single night, the dustbin was not emptied until I put in the middle of the room, the cobwebs are actually hanging down from the ceiling and I don't think that the ceiling fan has ever been cleaned, the food is really good but certainly way over priced!
Our booking was lost between booking.com and the hotel. We where made to wait over an hour for our rooms and staff would not tell us what was causing the delay which lead to frustration after a long trip. Guest manager did apologize the next day for the inconvenience but despite this I would personally not stay at again or recommend this hotel. Also believe rooms did not meet 4 star quality. Having stayed at various 4 & 5 star hotels around SA on this trip, the rooms and facilities at Spier were below standard of the others of similar grading.
Beautiful room. Prompt service. We requested a cab/driver and he took us to a few fabulous wineries that were not on our list. It made the trip to Stellenbosch!
The deli was awesome! I also enjoyed the gas fireplace in the room: very easy to use and romantic I felt that the hotel was overpriced and the rooms lacked the luxury finishings.
Due to the off season period it was very quite. A bit artificial but a beautiful place to be. Staff is very friendly and helpful. The Moyo and the Jonkershuis restaurant are both advisable as well.
Needs a gym
liked everything! liked everything!
The rooms were large and the ambience restful. The staff were also helpful. Booking transport directly from the hotel can be expensive.
Loved the old fashioned style, particularly the four poster bed! Breakfast was absolutely superb. Great location. Parking a bonus. nothing
Beautiful & historic hotel with very friendly, helpful staff. Very centrally located. Hotel was being renovated while we stayed there but this wasn't at all an inconvenience unless you make it one. Breakfast was fantastic.
It was a historical building and nice buffet at breakfast. It was difficult to find the hotel by car because the main entrance and approaches were under construction and hidden. As the room was old but not so unique, I found it a bit pricey compared to nice hotels in Cape Town. I hope to visit after they finish the renovation.
Wonderful. The staff were incredibly helpful. Our room was beautiful wih a fireplace that went through from lounge to bedroom. Great breakfast. TV reception poor. We also wanted a cocktail before dinner but unfortunately they don't have a bar. Given the number of bars in Stellenbosch however this wasn't too much of a problem.
The location in the centre of Stellenbosch was excellent. All the staff were very good, including immediately transferring us to another room when we had problems with ours (see below). The hotel was noisy, not just because of renovations (which is why we had to swap rooms and which will be going on until mid December) but also because the wooden floors, ceiling and other fixtures amplify every sound. I know it's a historic building, but some more soft furnishings might deaden the noise a bit. The first room we had was uninhabitable because of renovation noise and I don't think it should have been let, especially at £100 per night. It was impossible to spend any time in it at all during the day because of the deafening hammering and drilling from the other side of the wall. Even without that, it was just above reception and there's a lot of coming and going late at night and early in the morning.
Charming, old world and historical. Interesting architecture and decor. Close to museums, shopping and restaurants. Handy for visits to wineries and spectacular countryside.
The service was excellent, the room very comfortable, loved the dressing room and the bathroom, lots of space, very practical. A very good experience. Will def stay there again. Would just like a shelf above the sink for toiletries.
we had no hot water on the first night and it was cold. there were construction going on which we were not informed about when we made the booking
From the welcome we felt spoilt,the setting is amazing,the staff are very knowledgable and passionate about the hotel.The fine dining was very good and the wine selection great.The rooms are beautifully appointed and very relaxing,the gardens are out of this world.We will definitely be going back but for a weekend.
I loved the friendly service and the room was divine! Loved the under floor heating:) The only downside was that the resturants didn't cater for the Muslim/halaal guests!
Everything was the way a 5 ***** should be
The lounge bar area. Dissappointing room, blind not closing properly as result sun getting in as early as six, could not relax. The squeeking sound of the bed everytime you turn-reported no attenton was given untill i reported it again before we sleep on the night of the 24th. The water could not wash in the morning of the 24th. Dissappointed !!
The service of the hotel staff and the facilities were par excellence.
Underfloor heating in both bedroom and bathroom. Complimentary newspapers in reception areas. Friendly staff. The design of the room was poor - the room had only one light circuit so that one could not have light in the seating are with darkness in the sleeping area.It was not possible to watch TV from the bed.
Great place & perfect service
Comfort and surroundings, perfect. The staff were exemplary.
Everything! Excellent service; friendly and very helpful staff. Staff knew before we even knew, what might be necessary! GREAT holel at a beautiful location. Wifi leaves much to be desired: intermittent..., but especially the complicated in-log procedures and also the relative expense. At such a top-hotel WiFi should be without charge.
The quiteness and nature, setting of the hotel That there was no warm water to bath or shower
Small size and friendly owner... and great common 'livingroomarea'. A bit far from the city center.
We liked the owners as they were very helpful and also made suggestions about good places to visit and helped us rent a car. Our plane left late in the afternoon and they let us use the room later in the day to change. Very nice place to end our stay in Africa No
The staff are great, really friendly, hotel very clean and welcoming None
Great staff, wonderful room,
The high quality of the finishes
Very comfortable hotel with a helpful staff. Good value for money. I would recommend to a friend looking to spend ~1,000 rand / night. Decorations and interior design seemed a little confused. It wouldn't be a guest house where I'd spend time in the house as opposed to going out.
The staff were friendly and interesting. No question was unanswerable to them. The furnishings are of a very high standard. The breakfast is excellent. Centrally-located and in a safe neighbourhood. Would love to stay there again. The only downside was that there are 2 houses in the street full of students that partied until the early hours. However we were assured that it was just in the week before the university year starts, which is when we were there.
Friendly staff and excelent breakfast. Intemate atmosphere and well designed. Good taste of South African living. Noisy Stellenbosch student life around the area.
A wonderful stay, very relaxing and comfortable. It felt like a "home from home". Excellent breakfasts with home made cup cakes to die for! We did nt walk in to the town from there but it was a good location for us.
One of the hosts, Michael, is absolutely perfect -- very friendly and helpful without being intrusive in the least. He did everything in his power to make our stay as enjoyable and comfortable as possible. When we left after our 3 day stay, it felt like we were leaving behind a friend! The breakfasts at this guest house are amazing. We stayed in room number 1, which has a wonderful bathroom with a huge ultra strong shower, as well as a spa bath. Not only is there a well stocked mini bar in the room, but there is also free tea, coffee and rusks (!). In addition, there are free delicious freshly home baked biscuits as well as a very well stocked honesty bar in the common areas. Unfortunately this guest house is not in the best side of town, and initially the exterior looks fairly uninviting. However, the area is surprisingly quiet, and the guest house's interior is so well designed, that once inside, you completely forget about the outside world! Our bedroom in room number 1 was medium sized containing a bed, bed side tables, suitcase divan, suitcase table, wardrobe, dressing table and chair, and TV. The only thing missing (that would in any event not fit due to lack of space) was a sofa or couple of arm chairs. What made up for this, was that the shared lounge was just outside this room. At first we were worried that other guests using this might bother us, but in the end we were the only ones that used it!
Location/ Quality Restaurant/ Superb Breakfast Had to move from Ground Floor Room as Courtyard was in use as a Drinks area and a table of people immediately outside our French Windows.
Accessible to many facilities No
The staff was amazing poor facility orientation and comfort due to renovations- very small room
The rooms keys need to be upgraded. Daughter was given a smoking room when we requested a non-smoking one. TV did not function properly. Cell phones interfered with all other electronic equipment in room.
Great location. Good size adjoining rooms. Nice freshly cooked breakfast. Be aware that the 3rd floor of the hotel does not have a lift and can only be accessed by an external staircase from level 2. As we needed to check out at 6.45am on a Saturday the desk manager offered to arrange a breakfast box however this never arrived.
I was upgraded free of charge because my first room had no shower. The apartment was roomy, comfortable, with a balcony that looked out over a quaint street of shops. The Java Internet Cafe downstairs was a great resource for computer use and food. The provided breakfast was lovely. Underground parking was nice and the staff was friendly and helpful. It was slow getting someone to let me in and out of the parking garage at times. The free internet service was down during my stay.
The staff were very friendly and kind. We booked via the Internet and received a stuffed (smokey) room. The moment there came an opening the staff kindly upgraded our room. Thank you very much. We stayed for two nights. There were safe underground parking which was welcome. The stuffed (smokey) room was not very pleasant. It was very hot and we couldn't use the aircon as even more smokey air entered via the aircon. We had to open the window at night ( for fresh air) and did not sleep well due to the traffic noise. Luckily the staff moved us to another pleasant room the moment they had place - thank you very much.
Very clean, old fashioned hotel, with all the basics needs. Very reasonable priced. No
The hotel is very well situated in town. Restaurant serves decent meals at good prices. Parking space is limited. Studio rooms are very small.
The location of this hotel is perfect.The rooms are quaint and comfortable. Appreciated the indoor dedicated parking as parking was one worry we had about staying in the town centre. Walking distance to all local attractions and reatsaurants and ideally situated for visits to the wine farms.
Well located in the centre of Stellenbosch.
Very pleasant hosts, good breakfast, walking distance of all shops and restaurants. Interesting house which had been tastefully renovated Pillows not so good. Ensuite bathroom door not present.
The rooms where great with wonderful baths. The owners were lovely and very helpful. Upstairs was a little noisy
The hosts, Elsa and Jaco, were professional yet extremely friendly, who went out of their way to make our stay truly memorable. They suggested places to visit, made restaurant bookings for us, supplied welcome coffee and sherry before dinner and even upgraded our room. Location of accommodation, cleanliness, facilities and breakfast all superb! I could go on singing their praises but urge you to try it for yourself! Having to leave!
Friendly and attentive owners and staff, and comfortable accommodation. Very good breakfast.
Simply Amazing! The house is located in walking distance from all of the best gourmet dining. The hosts we're extremely friendly and welcoming. With its comforting feeling of home it was the perfect relaxing end to a long South Africa vacation. The breakfast was outstanding and the service top notch. I can't say enough good things about this place! The wine tour their daughter gave was excellent, the food recommendations were spot on, and they even let me take the antique rickshaw for a ride to dinner. Thank you for the wonderful stay!
Beautiful house right in the center of it all. We were upgraded to a fantastic room with a porch looking out over the mountains. Friendly staff and owners. The breakfast was very good!
A most wonderful setting in the protea farm with huge vistas more attentive service would be nice
The setting was fantastic. It is a working Protea farm with lovely gardens and very green and relaxing.
Everything. The hotelier was extremely personable and accommodating, and the room had a fabulous view.
Very nice hotel in beautiful surrondings. A little bit to far away from town and restaurangs if you dont have your own car.
We loved this hotel! Service was exceptional and the surroundings were amazing. The hotel was beautifully decorated. I strongly recommend! Weather was cold and there was no heating in the hotel. We were freezing a little during our stay. In our room, we were able to heat thanks to aircon but in the breakfast area it was pretty cold...
Excellent attention to detail. The gardens where beautiful and the view from the balcony at No.4 was almost surreal. Lovely quiet "homelike" venue where you felt that you could come and go at will. Highly recommended.
Excellent rate and excellent quality of food. Modern room
Excellent rooms, food and swimming pools. No
Excellent location for Stellenbosch; everything within easy drive and the facility was very good...........food excellent and a very interesting evening selection. Staff extremely helpful. Condensation dripping from the roof caused by the heated pool and sold weather outside.......clearly nothing else to complain about !!!!
extremely clean and staff were excellent
Customer service is satisfactory from booking,restaurant,Spa and house keeping, interior design is exquisite, comfort is unmeasurable. Gymnaisum equipments need some upgrading or at least maintanance expecially the rowing machine.
Friendly. Very high quality room. Good value for money
Stay was very short but found reception staff very accomodating and helpful Service at breakfast was a bit slow and meal itself was not up to par for a 5 star establishment
Breakfast I booked through this website which indicated that Majeka house is 5 star. When we arrived we were booked into the guesthouse which was NOT 5 star. It was very disappointing! Some of the bedding was dirty, the bathroom was dirty and not property cleaned, my car had to stand in the road overnight as there was not sufficient parking. For the price I paid I could have stayed in a very good 4 star B&B. This guesthouse I was booked into is not even 3 stars in my opinion. I think it is misrepresentation on the website.
Very friendly, accomodating and flexible.
Location for wine and golf, and it feels more safe to be outside Cape Town center Take the clients problems more seriously
Nice welcome on arrival and assistance with accommodation. Convenient and good location. Well organised and well tended premises. Good breakfast. Beautiful outlook. Stellenbosch nearby. Franschhoek close. Wine region very accessible from here. Plenty to see and do. Pity I was not able to spend longer.
The hotel is situated in a beautiful mountainous area with surrounding vineyards. The room is furnished in a French Provincial style and all needs are catered for. Friendly and exceptionally well trained staff makes your stay an unbelievably relaxing and pampered experience.
It was comfortable and nicely decorated. The full English breakfast was excellent and the staff were friendly and helpful. The traffic across the road was noisy.
nice swimming pool and nice view from the back of the lodge a lot of mosquitos in our room on the garden with traces of blood on the wall
Comfortable which compares well with price Bulb of bedside lamp didn't work
comfortable room, attractive swimming pool, easy to find. proximity to town centre.
The friendliness and attention of the staff and the relaxed location added to the enjoyment of the stay No
Staff are friendly We had to on occasions ask for coffee and milk to be brought to our room and soaps to be refilled
Attention to detail and very friendly hotel manageress Would have loved air conditioner
The hotel is situated on the main street in Paarl yet backs onto wine farms. It is really picturesque for us guys coming down from JHB
Excellent overnight or short stay. Reasonable tariff. Very good restaurant over the road. Choice of TV channels limited unless German speaking.