This is the fourth time that my family has stayed in this hotel...twice in July, and now twice again in December & January. Our return visits speak for themselves. It is well placed for motorway access, and the village of Murgia is quiet and close to a glorious National Park. There is even a bank machine and a chemist next door! The hotel is reasonably priced with large, well equipped rooms and a easily accessible secure underground garage at 4Euros 50 per night. A good selection of toiletries is made available. The staff are professional & friendly. Breakfast is 4 Euros and consists of freshly squeeezed orange juice, tasty fresh pastries and tea, coffee or hot chocolate. The sister hotel next door-..rather boutique in style.. offers a more sophisticated bar and terrace. We were disappointed by the level of warmth in both the rooms and bar area during our recent Winter visits. It was freezing outside and, on arrival, the rooms were baltic. When we went downstairs for supper we had to take out the 'Power/Entry Card', and they were freezing once more when we came back. it's our only quibble but an important one off season, especially as we were travelling with my wife's elderly parents who feel the cold.
We thought the staff were very friendly & helpful. The food in the hotel was very good/
GREAT service, nice cafe, great quality for money restaurant, parking facilities..all exactly as advertised nothing, great for one or two nights
Really attractive village and location. Staff very helpful and friendly. A bit rushed taking the order for our evening meal. Not the relaxing experience I would have liked
We Have stayed at this hotel 3-4 times and have always found everyone helpful and friendly
IT's location - set right in the middle of a beautiful village.
Very nice rooms, good food, secure parking. Fantastic value for money. As there were few guests, the dining room was closed and the room they used instead was dismal and windowless. Not a real problem though.
good food,nice town,helpfull staff.
its location food,bar and service.
Helpful staff, good size comfortable room. Ease of access to the motorway and a good restraunte attached. Nothing comes to mind.
Very affordable price for very good and new hotel. Very good for one day business trip or passing throught the nice sity of Vitoria Aircondition had a problem but the rest was very good.
very new hotel all staff were very helpfull and always with a smile nothing was any trouble
the beds and matras was comfortable. The bathroom was excellent. It was difficult to find, the indication was poor.
Value for money. The family room was great with room for 2 kids with their own bed. The breakfast was excellent and included in the price. Soft, saggy bed.
Clean room, friendly staff, breakfast included and not bad. no complaints and would use again
Very clean and staff were very friendly and efficient Unfortunately there was no restaurant within walking distance
The hotel was very easy to find. There was no waiting for check in / out and the staff were very friendly and efficient. The room was exceptionally clean and the staff were very accommodatiing as we required an additional bed for our 2nd child. The hotel is very close to the City of Vitoria.
Rooms were clean, location easy to find and close to highway Room smelled like there had been heavily smoked in it
easy to find and park, exceptionally clean, very convenient for overnight stay No restaurant, situated on industrial park
Loved this hotel. It was a great price for 3-star comfort. Our family of 6 had 2 "communicated" rooms, where a door opened up between the two rooms. When we arrived, we were completely exhausted, and it was great to discover that we could order pizza from Telepizza and have them deliver it to us at the hotel. We had expected to have to go back out and find some dinner, and it was a treat to just be able to stay in the room and relax. The rooms were spacious, clean, and comfortable. Being from the us, we appreciated that a standard Holiday Inn room was a lot larger than a standard room from a European chain! The breakfast buffet was plentiful and offered a good selection, and it was included in the room price. It's a bit far out from the center of Vitoria. But, for our family, that was fine because the rate and comfort of the hotel were perfect, and we could drive in to see Vitoria in about 5-10 minutes.
Nice design, good size room with new furniture, modern and clean bathroom, not too far from the city center, location with a lot of parking space at the buildings surrounding the hotel. The A/C was a little laud, some elements were not replaced during the recent restoration e.g. wooden baseboards, but in general this did not spoil overall good impression.
It was a decent room with decent services, nothing special, a basic 3 stars Position was not very centric and staff not very kind/ helpful, basic services
comfort bathroom, hotel position
Location! Dull hotel rooms, very noisy as no carpets on floor can hear other guests TVs and using bathrooms as no soundproofing. No bar, restaurant as such,( order a drink it comes from the kitchen and red wine chilled!) This is certainly not a good hotel. I stayed in the Silken last year and only chose this one as it was nearer to my friends, big mistake. The rooms were clean.
Large room, large comfortable bed, really excellent breakfast. It took reception 3 tries to find a room that had been made up.
The bedroom was a bit cold. There is no heater to put on, only cold air and it is ridiculous since it is located in Vitoria, a cold area.
The bathroom door in AC hotels has a gap between the edge of the door and the wall. This enables fellow guests to see you when tending to your ablutions.
Beautiful views from the 9th floor! The cathedral and 4 churches. This hotel is good. However, I received quite some discount. I would not pay the full price.
location and staff. breakfast buffet was good. no iron available to borrow, there is no fitness center, water closet on toilet was running all the time.
Beautiful views from the 9th floor: the illuminated cathedral and 4 churches. (I received quite some discount, and would not pay the full price of €172= though).
I found the location very pleasant and the view from our room charming. I found our room incredibly small and tight for a double room. The hotel is somewhat tired looking. It does need a freshening up. It seems to be still in another decade such as the 80's perhaps. This was disappointing considering its location across from such magnificient parks and gardens.
Proximity to centre but also quiet.
The location is very good, the room was clean and spacious; very good value. The "free internet" is actually limited to half an hour per day in the lobby. Ridiculous policy and very annoying.
Very well situated close to park and only few minutes walk to town centre. Unable to use restaurant at weekend of our stay as booked out to wedding functions.
Convenient location, excellent staff and comfortable.
Location. Centrally located with the park right in front.
Clean and comfortable rooms. Great breakfast. All for 49€... a real bargain! WiFi in the room was not free of charge.
We liked this hotel very much.Room was clean and reception staff helpful. Free parking was a bonus, The shopping centre next door came in handy with plenty of choice of bars and restaurants to have a meal or a drink. It was a bit far from the centre.
nothing impossible to work in the standard rooms, no desk where to put a Laptop. no fitness room. my room was on the boulevard, noisy at night. food very disappointing. I booked for two nights, checked out after one and moved to Hotel Lakua just 2km away. Much better if you don't need to be very close to the city center.
Staff were very kind It is a bit out from town
Good value for money.
very friendly staff; easy connection by nearby bus to city centre; shopping mall, super market and petrol station at walking distance. breakfast too limited; restaurant is more a cafetaria than a restaurant; a 4 star hotel should come with a proper restaurant.
Great choice for an excellent price.
Quiet rooms, very clean and spacious! Friendly staff; nice facilities overall.
Fantastic value for money. Spotlessly clean, modern, comfortable and quiet. Couldn't fault this hotel and would definitely use it again. Next to the Commercial Centre Le Boulevard with a huge Eroski Hypermarket. Follow the hotel's directions but then pick up the signs for Le Boulevard shopping centre. You will then see Hotel Le Boulevard on your right. Free outdoor private parking with barrier or underground parking for 11 Euros. Only down side for some guests would be that it was a 15 minute walk to the centre of town although this did not worry us.
We liked the modern decor. It was difficult to find. The name "Sercotel" was not on the building. Instead it posted "El Boulevard" at the top of the building. Our electronic navigator (TomTom) did not recognize an address number of "3" for this street. It was dark and rainy with street construction as a distractor. I recommend making the name on the website consistent with the name on the building and posting a sign at street level.
City centre position. Its access by car.
very close to the old town which allowed us to see the culture of the Basque people. very quiet and confortable. we stayed there last year for a couple of days and liked it so much that we decided to stay again. right in the centre of things and within walking distance of bus station. very reasonably priced. would stay again. lovely if we had tea/coffee making facilities as no food available but aware that this is not routine in spanish hotels. however lots of cafes right outside the door.
well located . friendly owners hard mattress, no parking
Greqt locqtion in the city center. Decoration of rooms and hotel funny and original. During summer days a ventilator in rooms should be appreciated
Central location for tourist sites and restaurants very close to train station nice room and en suite facilities helpful english speaking staff None
Great location, on a street with lot of cafes,bars and shops.Really close to the beautiful old town. Hotel has quirky interior,is clean & has friendly staff.
The hotel was quite quirky but comfortable,it's location was brilliant and it was excellent value for money. vittorio was a good base for visiting the area. It is a lovely city great
staff extremely helpful and everything was very clean!!
Very Clean anbd charming accommodation. Staff extremly attentive and friendly. Extremly good value. Very central.
Friendly with Cafe for our use when we were tired and did not want a full restuarant.
Location to Autoroute and helpful staff Dinner in main dining room awful. Hot food cold and on a cold plate. Bad cooking too. Breakfast was good.
Very clean. Food was goodStaff was friendly. Boring hotel. No swimming pool. Boring location. Level of English spoken by staff was very poor. We were misinformed about breakfast when checking in resulting in missing breakfast and had to buy room service.
Everything, excellent hotel!
Everything was OK and very complete (breakfast, rooms..) Also dinners in the restaurant were OK.
I needed a restaurant for our late arrival, and the hours and food were excellent.
Hi quality hotel, in a good place, quiet, and near all, and good for who is traveling, near the hiway. Pity dont have a gym, or a pool.
Very new. Good room, excellent bathroom easy and free parking easy to find. bed very confortable Wifi signal was not good but hotel also provide free cable connection which in any case was faster connection
Efficient staff Overpriced room service
Amazing hotel with all facilities. A bit far away from city center
Excellent staff and the restaurant in the evening was wonderful, food excellent and a good set menu. Worth a visit if you go to this area.
very good service from the staff, the calm and tranquility of the hotel, yet close to Vitoria Slightly disappointed by the evening meal, and after having freshly made coffee the first morning (very good)the second morning it(the coffee) was tepid and obviously warmed up.
The hotel has masses of character and is finished to a high standard. Ample and secure parking. Very helpful staff. Adequate breakfast and the one dinner we had was excellent. The distance from Vitoria meant it was neccessary to take the car.
Relaxed atmosphere, a very Spanish type of building, rooms very oldie worldie with good bathroom facilities Location for older people who find walking difficult was not good, some way from shops and restaurants.
Nice room, helpful staff (even spoke some english!), there's a car park too. It is definitely too far to walk to Vitoria, tried to rent bikes they had, but the staff didnt know how to deal with that, so we had to drive to vitoria.
Peace and quiet , not disturbed.
air conditioning is centralized
Easy to get to from the motorway, we used the hotel as it was convenient for Bilbao car ferry. It was clean. The hotel was very unusual as it was originally a stable and pig stye.16th century. Very well converted with lots of character but depressing if stayed too long.
good location for those travelling to bilbao port. good breakfast included in price.helpful staff.english spoken a bit dark . could do with better lighting.could benefit from a budget evening meal for residents.
Secure car park.Interesting quirky conversion of building.Good sized bedroom and en suite.Helpful staff.Good breakfast. Both hotel restaurants closed on Sunday.No alternatives within easy walking distance.
The hotel is in a beautiful village of old architecture and the hotel had lots of character and was very clean and had an excellent breakfast no
Liked the old charm, good breakfast, helpful staff Initial room was a bit pokey but we were switched to larger room at no extra cost
staff very hospitable, despite their lack of english or our lack of spanish.
The atmosphere in the viiage of Brinas and the winws available in the district make this a good place to stay, it is full of charatcre Not relly a complaint, but the bar was not open!
The bed was quite comfortable. The location was quite simply awful! The little town was pretty but closed on arrival. There was nowhere to eat or even get a cup of coffee. The hotel offered limited food and was reluctant to serve drinks in the afternoon. The room was reasonably clean however the beams were covered with dust and the bedroom floor was dirty. The staff on arrival were very unwelcoming. The location was atrocious as there was a horrible block of flats in front of the hotel. It was the worst place we stayed in Spain. Simply awful! And overpriced.
peaceful location only restaurant in village was very bad
Great hotel, good position and excellent rooms.
Very modern designed hotel. Excellent all round. Nothing at all.
Loved hotel design, the facilities and enormous space in the one bedroom apartment we we stayed in. The quality of bathroom towels to the bed linen and comfort of the beds was outstanding. Also liked that they provided complimentary toiletries bags with toiletries and the complimentary water and tea/coffee facilities/machine. Impressed by the well equipped kitchen with dishwasher, microwave, stove and washing machine. Would recommend hotel. A little out of the city
excellent appartment [high spec and clean - seemed brand new], friendly and helpful staff, bike hire. Piped music in corridors
It had a rating of fabulous when we booked it and it lived up to that rating
the room was very quiet away from the lift.
The use of the elevision and the A/C The noise of the beds on the floor whenever you moved or sat on them.
excellent value for money will stay again
Good location and good restaurant; friendly and helpful hotel staff. What was very important for me, I could find them for check out very early in the morning (at 5.50 a.m.) without any problem. Very noisy. You can hear any movement in the coridor and people were returning back and clashing doors during late hours.
Reception staff were very good. The breakfast arrangements were chaotic and the food available was very poor and nowwhere near the standard of the hotel.
easy to find. good stop off on return to Bilbao ferry
Cafeteria was very basic (although the restaurant was nice), bar only open late at night
Close to town centre Noisy electric supply box and heavy water leak from airconditioning unit damaged my documents on the desk.
The evening meal was excellent Our room was west facing which made it very hot on arrival
The art decor is charming, the room was very big and comfortable, and the location was excellent. Internet access is not that easy to find in Vittoria so a computer for guest use, with a moderate hourly rate, would be a great addition.
Where it was located. Read the special instructions for the hotel about how to enter before the visit!
The hotel was basic but in an excellent location The hotel description said that there was bicycle rental which they confirmed when we asked again upon arrival. However the next day when we asked again they said they did not have bicycle rental. The local tourist office would not allow us take the city bikes as we wanted to go 10k to a local attraction of roman ruins. They said that there was nowhere else where we could hire bikes from. It was very dissapointing and the 'bicycle hire' description of the hotel very misleading.
The ambience was a real delight. The hotel was one of the best budget experiences we have ever had. The decor and the windows and the statues were very special. Nothing
It's close to the old quarter.
The helpfulness of the staff was second to none. It was a little noisy at night, you could hear the next rooms toilet flushing as if were next to your bed. There are no breakfast facilities and if you need to park your car, it wiil cost in excess of €13.00 for one night
I had reservation for Dato 2 but finaly I wonted to stay in Dato 1 part with the receptin desk. the staff was very very kind and do the best to find room in Dato 1 part. thanks a lot
The hotel staff without exception were particularly helpful, polite and welcoming, much better than in most hotels. The standard of cleanliness was also very high both in the rooms and the public areas.
Location and design of hotel superb. satff extremely friendly. No evening meal available on sunday evening- cold unplative burger served in the bar. breackfast not available before leaving for the airport. ryanaer flyers need to know this....
Stylish hotel yet modern facilities. Good size room. Convenient location next to old town, bars, restaurants and shops.
The excellent service. What I liked most of all was the manner in whch the staff dealt with every request Breakfast was not great. Food and tea only bbearly warm. I felt if one was not down early for breakfast you had to do with what was left.
Range of breadfast is good. Also, free WiFi is conveninet for business travler.
Good location. Fair rooms. A little bit outdated.
very comfortable room noise from outside road and building work
great staff and great hotel for the mone
This is a very friendly comfortable hotel. It is very close to the old city, maybe 10 minutes walk. Very lively at night and it is easy to socialise here.
The staff were kind enough to speak english and were most helpful in genergal not
Perfect for 55€
Strangely a part of a petrol/gasoline station, through which you have to enter it, but this assures 24 hour staff (for late arrivals, safety of your car in the car park etc), and so in practice is actually a good thing. Hotel only built in June 2010, so brand new furnishings, spotlessly clean and very comfortable. Small café/restaurant is great value for money and actually had one of the best tortillas I have ever tried (savoury continental breakfast Eur3 pp). Excellent childrens' playroom also (Ikea shoppers will recognise the contents well). All in all, extremely good value for money, and I'd stay again if passing through Miranda de Ebro. On the outskirts of the town, so not great for city breaks, more of an overnight stop when driving from Madrid to San Sebastian or France for example. Looks like there's a brothel just down the road, but far enough away for comfort. Staff were a little quiet and slow especially in the café, but that tends to be the norm in Spain as a whole anyway.
Because it is located in the middle of an industrial estate it is really more of a motel However the room was huge and very nicely appointed. It was fine for an overnight stop on a long journey. Just the location
Clean, good location, ideal stop for driving up from southern Spain. N/A
the best nights sleep for a long time
Excellent Size room for a family of four. Good air-con system (only works with Key Card in room but your get two key cards). Underground Secure Parking Free of Charge. Very quiet due to excellent double glazing - (right next to major Truck Stop and not far from Train line but could not hear a thing!! you could of heard a pin drop!!!!) There was restaurant next to the Hotel which was good value. All beds were very comfortable, even for the kids who are real fussy!!! Will be using again.
Hotel staff at reception very friendly and room was lovely The cafeteria staff were quite rude. Although I dont expect people in Spain to all speak English, I felt no attempt was made to try and help us when choosing from an all spanish menu. The bread was stale, the meal was horrible and the staff rude. It put us off the hotel which was a shame as we both thought it was a lovely place until visiting the restaurant.
The feeling of space, the relaxed atmosphere and the cleanliness
Location and service
All hotels are more or less the same these days, but we have been staying in this hotel for the past 2 to 3 years now on our way between our homes in the UK and Spain. Nothing.
Clean comfortable and more than adequate for an overnight stay Nothing
The friendly efficient 24 hour bar-restaurant was excellent after an 8 hour journey from France The hotel would benefit from better signposting from the motorway to the industrial estate, and to the site itself. We arrived (with GPS) but could not see where the hotel was.
good value for money and good stop over on a long car journey from north east france to portugal.
The parking facilities were important for us as it was a return overnight stop on our way to the ferry.We enjoyed a good nights rest.
The room was clean and nice. Staff not so helpful.
Easy location room comfort due to cold weather and poor isolation of the room window