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Breakfast was delicious, and a wide choice was available. The treatments were superb, very high quality. The reduction in treatments available at the weekend. We were not advised of this prior to booking our long weekend there.
Close to Lake Heviz This hotel is advertised as a 4+ star hotel, but by normal American standards it is far from that.
I like sweemeeng pools,landscapes,breakfirsts.
Very satisfied with everything there !!
great hotel good bathes great sauna
Very comfortable hotel. Excellent food.
Excellent place to just relax and chill out. Great for the kids as well, esp. the pool area. Rooms and relatively big and clean. Excellent pool, thermal bath and sauna facilities. Breakfast was very busy and food was not really cooked properly (eg. bacon). Definitely does not live up to an otherwise 5 star location/facility.
We just stayed one night, so I can refer to this place only as a hotel experience and not as a spa. The staff was super nice - one of the best I have experienced so far -, the breakfast was good, but the hotel is nothing special otherwise. I would give it a 3/4star rating rather than a 5 star based on my 5star worldwide experiences. The hotel room was too warm at night and the air conditioning doesn't work properly, even if I set the temperature to 15 degrees Celsius, and to full fan speed it was the same temperature as before, except the vent was very loud. Poor choice of TV channels (only CNN in English), no internet access.
Very nice hotel in a beautiful surroundings.
The Rogner Lotus Therme is a perfect getaway, with friendly staff, comfortable rooms and a relaxing environment. I highly recommend it!
Bell boys did not bring our baggages, only said "Hello" and "Bye". The omelet of the breakfast that I had eaten at this hotel was the lowest omelet in eating. (However, that might not have been an omelet. )
the facilities were good,the hotel is a bit tired and not 5 star,a good floor show. the air conditioning was poor,the treatments were fully booked.
It is a superb hotel and I have stayed there on several occasions. Value for money with excellent facilities.
The trip was a present to my parents, who are VERY picky people. If they were satisfied, be sure you will be too!!!
Accessing and leaving the secure parking area was not very convenient. Sometimes the barcode reader wouldn't read my parking ticket. Other times the gates were open and it just seemed to be hit or miss.
the actual spa stuff was good everything else was a disappointment. i know its out of season but if this will affect our trip we should know in advance
swimming pool for our baby
We liked the actual spa procedures - mud packs and massage. The rooms were also good. The quality of food was really poor, and the hotel - rather old.
Buffet, SPA, Cleen room One of the buffet staff was so mean to us maybe because of our races.Other staffs were so nice.
Air condition was missing
Nice swimming pool. Nice breakfast. Very spacious bedroom. The hotel is situated near the thermal lake and also the pedestrian area where the shops and the restaurants are. Staff need to study other European languages. Very difficult to communicate with hotel staff (I speak 4 languages and am used to travelling but this was a real challange!). On the website the restaurant of the hotel is highly reccomended, but when we asked to dine we were told that dinner was not available (quite disconcerting since we could see people eating in the restaurant). It turned out that we were supposed to book in advance, but that was not specified in the hotel description.
Room was very clean and spacious. Good furniture. Very good breakfast. Not comfortable mattress. No restourant or bar at night time just minibar in room, but it's not enougt. I was hungry.
I really Enjoyed my trip and i am setacfied from Hotel. It was really Good. Thanks for all....
nice, pleasant, quiet, good food breakfast and dinner, close to Lake Heviz more parking, all inclusive
Swimming Pool, breakfast, friendly receptionist, good value for money including halfboard Staff from the restaurant not so friendly
We were there only one night and impression is very nice - very good location, helpfull staff, large and clean room. We will come again. We were in the room which is under the roof but roof windows are not equiped by light blinds what makes longer morning sleeping almost impossible.
we enjoyed food and location only short distance to the thermal lake checking in is starting from 14:00 everyday however when we arrived at15;00 our room was not ready and we had to wait 1 hour to be accomodated.
very clean, helpful staff, excellent location
There is nice swimmingpool, jacuzzi, sauna & relaxing room in the hotel.Good size rooms with balcony. Close to the thermal lake. Rich buffet breakfast. Bedlinen are old & not very clean. Towels are not changed every day. In the massageroom laud radio music. Should be relaxing CD on.
The breakfast was good. Nice to have pool and sauna on site. The robes were also nice as well as having a terrace. The facilities closed too early. Would have been nice to have the ability to go to the pool and sauna at night. Both closed at 8:00.
It's a super hotel for families travelling with (young) childeren. Our kids (1 and 3) had an absolutely wonderful time and if they have a good time we have a good time!
I like swwiming in the pool , eating the breakfeast ,
location,modern, clean, professional slightly sparse
Wifi Internet is free in the Lobby The town is very quiet. Restaurants close at 10 pm
Everything made to make parents'life easy (swiiming pool for children, play area, baby sitters, chairs and beds) Surprise about additional beds I thought were already includined in the price
The air conditioning did not cool the room and the hotel did not have any fans. The TV was a very small 9" or 12" and the restaurant was buffet only. If you are not on half-board or full board, the staff did not know how to charge customers. The front desk also charged my credit card even though I told them I would be paying cash upon checking out. Not much English is spoken at the hotel. This was also more like a 3 star hotel versus 4 star. Loads of tour buses stayed here during our stay.
Breakfast offered variety, swimming pool and thermal pool it was overpriced for what it had to offer.
There were two nice swimming-pools location, to far from balaton lake to crowdy would like to have a bath and a shower Price minibar to high
Complet international breakfast. Swimming pool. It is not a 4 stars hotel. Old bath, old and mini TV.
The staff was really helpful speaking all the required languages, the cousin was good, the medical service - excellent. We also liked all the pools, especially thermal ones. The hotel is good both with families with children and senior people - quietness and relax. Not oriented on young audience, though.
Thermalbath, sauna and swimming pool
Good choice of facilities Nothing
Only the sweeming pool They just try to extract money from customers for their poor services. It is really a cheating hotel. I am sure no body want to go back after first experiance. I will never recommend to any one.
The large indoor swimming pool No tea making in the rooms , single beds and a extra 60 pounds per night for a room that has a double bed , breakfast , evening dinner / lack of fish dishes , half way through a manicure having to go back to the room to find local cash with wet nails which i thought was being charged to our room . sky high prices for well being treatments , little English spoken ,
Wellness and Spa area is perfect! The meal is very nice and sufficient! It's realy worth the many they take! The room is really not more than 2 star, but nice and clean. On the main enterance's side a bit too noisy, so we'd change the room. It has no facilities for children (babysitter, playground, child-room) at all.
super breakfast Unfriendly receptionists including car park clerk.As european living in USA, tourist related businesses could learn a lot from the American on how to treat customers( they are friendlier and helpful,never rude).The worst service comes always from 4 stars hotels.
hotel has exellent facilities to relax, get medical treatment. breakfast could be better : more healthy salads; better juce selection
I like everything I like everything
The hotel is located just in front of the Hévízi gyógytó. You just pass the path to get there. The spa in the hotel is good. The room is clean enough and breakfast is aloso good. The staff is also nice. They gave us welcome drink, a glass of champagne and a 3 hours ticket for Hévízi gyógytó. Nothing specially.
Staff keen to help, smaller friendly quiet hotel, quiet location, nice size room, clean- paid attention to detail. No tea/coffee facilities in room, not all staff spoke English but they tried hard to commincate. Bed could have been a little more comfortable, but I appreciate they do tend to prefer harder beds overseas.
The friendliness of the staff; breakfast is excellent; quiet location; near to the centre of the town
It is a beautiful hotel in a good location. The food was excellent and the staff very helpful. Their 'wellness facilities' should have been included in the room rate as it was quite high. It doesn't have a swimming pool but we thought using the steam room and jacuzzi etc would make up for this.
Excelent staff, breakfast, room.
health related matters no coffee or tea making facilities
Personnel at the reception was really friendly and helpful. The bed sheets were smelling stale and we worn off.
we only stayed at park hotel for two days, we had an offer which included a free entrance per person at the spa in the vicinity. the hotel was nice, very good location, superb terrace, clean rooms, a bit old fashioned but ok nevertheless..the reception staff very helpful. per all, fair hotel but to be honest if it were not for the spa we would have chosen a better accommodation unit as for the down side, no parking spaces and the city officials had the incredible idea to tax every parking space in heviz, no free parking...however there is a dude which offers parking for 7 euros per day approx. , if you park on public domain is a little bit more....the rooms could use a little cosmetics and above all AC....there is only a fan that is not sufficient for the hot summer days and nights..only a few tv channels and old tv sets
Closeness to everything
we liked buffet breakfast, assortment of teas at the bar, tea china. staff were very supportive and with good sence of humor
A charming place.
Good staff, nice breakfast, comfortable location modest design
It was central to all activities, and extremely close to the Thermal springs. It needed to be sign posted better, we had great difficulty in finding the hotel. It was a bit misleading when you put Danbius beta hotel park as when you get there it is called Park hotel. It would have been nice if someone on reception could speack english.
Good location, very pleasant staff. Was a bit old and outdated. The entrance was unclear and a bit difficult to find. Breakfast was not very fresh or varied.
the breakfast time no parking facilitys
The boarding house has rooms with big balconies and free WiFi. The owner was friendly. This is not a real hotel, but a boarding house, nice but a boarding house.The place turned into private parking is very small. There are many parking places along the street.Insufficient lighting in the shared places. We stayed there three nights but nobody cleaned the room.
Very quiet zone, private inside parking, very big/spacious room, very helpful staff. Bed wasn't a double but an opened sofa..but it was ok. Breakfast could be a little better.
I liked the design of the hotel, the clean room, breakfast which is excellent and the location of the hotel. I have one proposal and the spa center sholud have flexible opening hours.
Nice view and good location
The bed was comfey and there was plenty of storage for clothes. Other than that nothing. All else, bathroom facilities appalling and dirty, hotel needs upgrading and more English language customer friendly. Nothing in English.
There is free wi fi Internet access in the room. First of all it’s not 4 stars hotel. It’s barely 3 stars according to the level of service, breakfast and room accommodation.
Fine and good services at all, nice place, clean room. The staff wan't informed us about the facilities. The bin was broken in our room.
Breakfast and dinner = 10 !!! Hotel lies quietly apart from the centre of the village. (This implies the use of your car of having a couple of healthy legs.) Beautifull view over the village and surroundings. We booked this hotel as the temperature was high and Booking.com mentioned that airco was available. Upon arrival we found out that there was no airco at all... We complained and a reduction was agreed of 10 Euro a day. The reduction was not given. There were about 10 of the same possibilities to be found in the same street, not to say how many apartments and rooms were free in the village for much more less than the price paid.