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Wireless broadband internet. Spacious rooms. Ambiance and fabulous view over the city. Too few free power outlets in the room. The quality of the restaurant is good but prices are relatively high.
The location is superb with open views over Paris, the Seine and a short journey to town, especially La Defense business district. Needs an upgrade of facilities. Problems with the door, internet access and plastic sheeting which had to be taken off the bed.
I spent one night at the hotel before going in the morning to airport. I had dinner at the hotel Hotel need some renovation
St. Germain en Laye is a stunning town on the outskirts of Paris. Pavillion Henri IV is a stunning historic palais, with marbled entry way, a five star restaurant, and an outside deck overlooking paris. The sense of elegance steeped in history is worth the visit. When you order a cab for the airport, specify a taxi, not a limo. I ended up with a 90 euro drive to the airport!
The fantastic view, both from our room and from the restaurant. The spacious room accomodations and excellent quality of both the Dinner and the Service. The only slight criticism would be the floor tiling in the bath room could stand to be updated/renewed.
the lovely views, the helpful and courteous staff, and great food and stylish comfortable rooms.
surroundings, view, spacious rooms, parking limited service (lobby, terrace)
Lovely room and view Very expensive, €16 for a poor continental breakfast.
the view to Paris and the town of St Germain a little outworn
Calm. Decoration. History (birthplace of Louis XIV). Restaurant closed in August
This was great value for money don't worry about the shared shower it is facing the rooms very spacious and claen and saves you a bit of cash would highly recommmend. hotel is in a fantastic setting.
cleanliness, calm, environment not an hotel actually: it's a senior residency for elderly people which proposes a few rooms for visitors from the outside
Rooms very clean, personnell very friendly, restaurant very good Very difficult to find, GPS coordinates on booking.com incorrect. IN fact the castel has been split up in 3 parts: 1 part is a home for the elderly, 1 part is for personal use and the third part is the hotel!! The neighborhood is a bit scary.
Excellent location with stunning views and good location for Paris and of course St Germain en laye. Good forest walks too Lack of service, run more on military lines, possibly just teething problems having been a retirement home. At breakfast we were left on our own with no-one in sight unless they were clearing tables at 9.30am sharpe. Would not recommend dinner at the hotel.
Very nice coutry side and former royal residence. Well kept. If you like a military life, this a hotel for you. Nice rooms with nests of insects, no reception with hall, no lobby bar, restaurant open ONLY for reservation 10 hours before (!!!), the gate closes at 9 PM, you can get in with a code but the car remains outside in the woods. Have nice stay there....
the only thing was fresh air and sorrounding nature (forest etc...) lack of electric cordless kettle in the room, shared showers, lack of pub/bar to get a drink in the evening or to eat some dinner, non-european type of breakfest, only jam, coffee, tea typical French way, no meat, nothing warm like sausages/hot dogs/mashed eggs ...., no wi-fi coverage in my room (3rd floor)
location Although kettle facility was provided (base) the actual kettle was missing. The staff seemed unable to provide a replacement. Hot water was provided in lieu of the kettle
Friendly and helpful staff small room
Breakfast was excellent The room was tiny for three people - barely enough space to turn around.
The location, very quiet. Not very clean, bedsheets stained, old and noisy air condition
Clean and comfortable with friendly and helpful staff
location to our customer comfort so so
Good food, relaxed atmosphere, quiet area, close to golf Rooms small
food good value no
Recently refurbished so bright and modern. Lots of free parking. Convenient for driving into Paris via the new motor access road nearby. Main menu meals were goog but.... buffet was not as good as most other Campaniles we've stayed in.
It was clean and adequate in beautiful surroundings. It was to far away from the rer station and the centre of town. The pillows were to soft.The
The room and breakfast The atmosphere in the restaurant in night time.
The hotel was very comfortable and provided my elderly mother and I with all that we needed. Breakfast was very nice, beds comfortable, parking convenient and staff very friendly and helpful. I had asked in advance if our rooms could be next door (to reassure my mother) and this was done, which was much appreciated. No, it was great
Good location, excellent value for money, clean rooms , freindly staff
Friendly staff, clean well equipped rooms. Restaurant was being refurbished so no breakfast available - the bagged alternative of long life cakes was very poor. Would have been very easy to provide at least a decent cup of coffee and a pastry in the lobby.
It's very convenient for Versailles Too far out of St Germaine en Laye - nearer to Chambourcy really.
Nice apartment clean Poor communication or contact with the hotel. If a guest had not helped us we would not have gotten in.
Use of a small kitchen
big advantage is a well-equipped kitchenette and microwave
Apartments are very well situated, just 5 minutes walk across the Seine river bridge from the Poissy train station (20 minutes to Paris St.Lazare with scnf train). Our room was facing main road but it was still very quiet when the windows are closed, no noise at all. The breakfast was available on site (for 7.50 Euro extra), but I would not recommend it, selection is very small and nothing warm.
The studio is very comfortable and spacious; a little bit far from Paris but once you get used to the public transportation it's very easy to go downtown; quiet and safe area; Poissy is very nice.
It was a clean, quiet, and attractive apartment with adequate sleeping arrangements for the 4 of us; complete with fridge, cooker, and sufficient crockery / cutlery. Pleasant view overlooking the courtyard.
Shower curtain was too short, hence water spilled all over the bathroom
Hotel location was good for visiting Giverny and access to Poissy train station. Price was reasonable if all advertised facilities were available. Booked double room only twin available and booked parking however none was available. The bed in our room had been put together incorrectly and had a 10cm difference between left and right. On the second night we had no hot water in the apartment and as the desk was unattended we couldn't get it addressed until 7.30 next morning. The web site indicated parking, however on site parking was only available for owners and insufficient to cater for hotel users. Staff were blunt and unhelpful. Not the best hotel stay over our 3 weeks.
Basic apartments hotel at Paris suburbs close to Verssillle. The apartment was clean and has in addirtion to thw toilets and bath room a small kitchen with refrigerator, electric stove and microwave. The rooms were very small so the space in the apartment wasn't much more than a family hotel room. There was no air condtioning in the hotel . It was hard to find a parking spot next to the hotel.
The place is just ok They could not provide extra blankets! Their rules say that they would charge additionally to clean the kitchennette. What is this place an apartment hotel or youth hostel?
The location of the hotel is very convenient for visiting Paris without having to pay city centre rates. Maisons Laffitte is a very charming suburb. There was no air conditioning in the room and it seemed very stuffy. The breakfast was not very high quality.
lack of air conditioning made it very uncomfortable
The location was perfect for a visit to Maisons Laffitte.The value was right, and the bar/breakfast service was ok.
effective staff Very hot in the room -thick quilt for the time of the year-
Parking for large van was good food excellent close to town if you need anything
very quiet and peaceful; excellent car park; convenient for statio no hair dryer: only one beaker in bathroom (double room)
Breakfast well maintained and good quality - value for money. Very helpful staff - good English spoken - prepared to provide dirniks at most times.
Room was ok, but bathroom was really cold and there was not heater
Good location in a nice suburb. Friendly reception staff. Ideal for an overnight stop.
Great location - only 20 minutes from the centre of Paris with trains every few minutes. Hotel only 10 minutes from the station.
The loctation of the hotel was convenient for the meeting I had the following day and the breakfast was good. I was very disappointed at the lack of tea/coffee making facilities in the room - I feel that a hotel of this standard appealing to the business market should provide this. We arrived very late and had no way of getting any refreshment - nor was any offered - as the restaurant and bar were closed.
The Hotel was conveniently located with easy access to the RER for Paris, car parking was good - room was spacious and the receptionist was very helpful when we checked in. Mosquitos were a bit of a problem at night, hotel was comfortable breakfast I thought was a bit pricy
Very nice hotel The room was extremely hot and it was not possible to turn off the heating, I slep with the window wide open
A quiet location, near some nice wooded walks.
excellent hotel, good food, Forest location, great staff, not the cheapest but have stayed here before and would stay there again
- There is no 24h reception and the phone support is not working properly. Every time you call the phone support, you need to wait at least 2h for them to call you back. There are no weekly room cleaning. The bed in fact is a sofa, which is not so confortable. The hotel is overpriced!
Everything was corect, nothing special, good for passing thru. Garage available, and safe. Also, the hotel feels safe. At 8 o'clock in the morning the alarm went on for 15 min. and nobody explained why?! STrange chemical smell is present.
It's a new Apartment. Rooms are large and nice. The kitchen is very small. Parking is large and accessible by lift. We arrived on Saturday at 17h. The front door and the reception were closed. At the door was a telephone number (hotline). Only an answering machine - no one called back! After calling mare than 10 times and waiting in the queue, somebody replay. Very difficult communication! We received two codes: one for the entrance door and an other for the safe with the room key. No staff ! ! !
very good prportion of price / value, size of rooms, new building, cleanliness
Nothing Poor beds and hardly nothing for breakfast
Ths staff were freindly and helpful. I booked this hotel because there was a pool - the pool was not open during our stay. I also note on the bookings.com website that it says that payment is not taken before check in, but it was. It was also undergoing a major redecoration and nothing was mentioned about that at the time of booking.
Very nice for children with outdoor pool and play area in hotel lobby, both for small children but also for older children with play station. Nice with large sitting area, newspappers and TV in hotel lobby. Very close to large shopping centre and just 50 meters from McDonalds. Train station not so near and you need to drive car there.
everyone from the staff was friendly, courteous, efficient and caring; you could feel very comfortable; location allows for trips to city and countryside as well.
Comfortable Not enough choice of evening meal
Bad hotel. old and unpleasent. It is not a genuine Novotol.
The restaurant was very good It was expensive for the amenities. trying to be more upmarket than it warranted
I liked everything...
Excellent ambience - good location - friendly, attentive, helpful staff Bed a bit hard
Nice hotel but restaurant closed on mondays. and no tea or coffee making facilities available in the rooms
We arrived quite late to the hotel for a night en route to Normandy from Alsace. The atmosphere of this small countryside maison with a luxury gourmet restaurant is very good, and its staff was friendly especially at dinner where despite being after formal closure hours, still offered us simpler dishes. The room was nicely decorated and comfortable, and also of good size. The hotel's location is good to explore nearby small villages just outside Paris, including lovely St-Germain-en-Laye. It really lived up to its reputation as a member of the Relais&Chateaux Hotel. Would not mention negatives as we did not come across any. However, coming through the Paris road network, this was the hotel most difficult and lengthy to find (but only until you do not reach St.-Germain) even late night. Use of GPS or very good map is recommended unless you are an insider to Paris traffic. We did not have breakfast here so cannot comment on that.
Good location, well appointed rooms, very quiet
Quite environment, reminds us of our mountains in Lebanon Passages to the room
The place is really beautiful, the flowers, the restaurant, the toilet products. The hotel could be renewed. Sunday morning there was a tennis tournment next to the hotel and we were woken up by the noise.
We had a beautiful meal in amazing garden with fantastic wines. The wine list had great range of half bottles at great prices. The price of breakfast
the location and its grounds are the only good things i can say about this hotel the restaurant was bad the food over priced and the staff not pleasant
Great place :)
Staff were exceptionally friendly. Rooms spotlessly clean - it's a relativly new hotel. Motel style, with outside corridors. Quiet. We ate in the restaurant and enjoyed the meal. Good value, good choice breakfast buffet. No hairdryer in room. Location is a bit isolated, but it suited us as a stop en route to Versailles. I would have absolutely no hesitation staying there again.
Cleanliness of rooms. Breakfast. Cooked food is very poor. Bedroom air conditioning was very ineffective.
A little more expensive than others, but well worth it. Excellent restaurant and certainly the best Campanile I have ever stayed at.
The staff were very friendly and the evening meal we had was excellent. The room we were in was used by smokers and the smell of stale tobacco was not pleasant. We asked for a non-smoking room. I would suggest that all rooms become non-smoking to avoid this.
Very good quality, modern and clean, very quiet just next to the Golf Courts. The staff is very friendly and proffessional. Ideal Hotel to stay and go to visit Paris (La Défense is only 15 min by car, good parking there and continue by RER/Metro ) and 35 minutes from the famous monet museum in Vernon.
silent, quite, confortable, good cousine and friendly staff, realy close to main road for Paris and industrial suburbia, so at least really ideal for business trip with a free time on disposal!!
Free and good internet, free parking, renewed rooms. The breakfast is a quite expensive for me.
The updated rooms and restaurant were a nice change, clean and modern and very comfortable. It would be nice if all of the Campanile Hotels were newly updated.
Very clean room, excellent value, good location, nice open space around hotel Bathroom shower, designed for handicapped guests, somewhat messy (showers all over the floor)
Very clean hotel. Some staffs do not speak English and problem with communication. No public transport available. I had to call taxi everyday to commute RER station that costs 12 Euro in the morning and 16 Euro in the evening. Hotel address is not in all taxi companies' list. I had to call taxi twice a day, everyday with UK mobile which took at least 10min each call and the taxi's switch borads are very unhelpful.
Clean, complete, convenient and reasonable. Their sign was small and hard to find. We passed the place twice before we found them.
The freedom to make/cook own meals. Could have done with easy chairs in room for a more relaxing 'sit'. Would have been god to have access to the garage without having to go through reception (keypad?)
a great place, very good value and an excellent location - about 15 minutes walk from Chatou-Croissy station, about 20 minutes from centre of Paris - very clean moden rooms (we had a two room aprtment for 4 of us) loads of room, free wi-fi, good breakfast - great for Paris, but out of the centre - great price - recommended
Family Room was more spacious than other same type hotels and daily room clean was made. We would like to stay. Really Nothing, if you have car, you can go anywhere around Paris.
The room was nice, spacious and clean, and so was the bathroom. Very convenient to have a refrigerator and kitchen. The hotel is a bit far off from everything. It's a 20-minute walk to the rer station and if you want to go there by car in the rush hour, you get stuck in a traffic jam. Not a big choice of restaurants in the area.
liked the bath and kitchenette area didnt like the fact that u didnt have any free internet as promised and the beds are actually sofa beds not real beds so made it a bit hard and uncomfortable
Cleanliness, premises, the room itself Difficult to communicate with staff in English
good price,but situated in the outskirts.
We really enjoyed our stay. We wish we could have stayed longer. It was hard to locate.
We had the misfortune of arriving in France with a nearly empty tankof gs, during a fuel-strike, so gas stations were running out of fuel. Our hotel staff went so above & beyond to help us find fuel, that they were literally the solution to our problems. We can't thank them enough for their generous and caring assistance. The 4-person room in which we stayed had an unpleasant odor (we thought perhaps coming from the heat radiators?). Also we felt that although the breakfast was simple-yet-good, it was over-priced at 9-euro for adults, 6.50 for children.
I would say nothing. There is no staff, for catering an needful help. There was no Iron in the room, shower curtain was missing, no knife, no internet connection was provided and when asked for above mentioned item, I was told that this will be available only on Monday, the day I was leaving. And during reservation, I was told that checkout time is 10-12 but at the time of check-in they told that I must checkout before 10.
The rooms were very spacious, they also included many applicances and dishes for cooking. We arrived during the check in time listed on the confirmation page, but no one was in the office. We had to make calls on our cell phone (expensive) and try to discuss the issue with a mostly French speaking individual. We finally received security codes to let ourselves into the office and a box containing keys the rooms. We never saw a person. The rooms were dirty and moldy.
quite friendly staff at reception let us check in earlier N/A
Booking of last resort as all Paris hotels booked out - rate expensive for inconvenient location and tired facilities; not really geared for overnight stays. Old facilities - easy to confuse with new development just up the road!
It was very nice to be able to park nearby The rooms were big and with a lot og light Very nice with a bathtub
size of the appartment, low cost of internet (€ 2,-/day), parking just in front, fairly cean windows were full of greace child fingers of th eprevious party, staff didn't inform us about the breakfast "tradition" - reserving before 18:00 day before
apartment is self contains double bed is very small it was rather a big single bed
Very nice location, a little out of town (15 minutes by car to Metro station La Defense), so already quite rural surrounding (bike rental is quite near by). Very big-sized appartments, kitchenette with huge fridge and even a small dishwasher. Very convenient for many different intentions (stopover, citytour, fair/business, up-country relax holiday).
Very cinvienient to the Town. Easy to find. The room was very smelly. Prieiouse guests had been smokeing
It was quiet and I always enjoy having a kettle in my room for making extra cups of tea early morning and late at night. The staff were helpful. It was not exactly in the town but some way out and quite difficult to find.
Obliger de dormir dasn la famille car la clef n'etait pas prã©sente a l'endroit prã©vu
Very well run hotel managed by a nice and helpful family.
friendly helpful staff (we speak no French) Our room had been used by a smoker
Handy position coming from UK to Paris.Good staff and relaxed atmosphere.Pleasant area to have a beer after work.