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Staff was nice and helpful Smelly entrance, no shampoo in the room, wireless internet connection not working
Location - very central
Comfort and good restaurant
Extremely friendly staff and easy access to business center. The location of the hotel is excellent if one wants to roam the city after a long day at the office. There was absolutely nothing that was amiss and I will surely consider coming back to this hotel on my future business travels.
the hotel organisation and very good quality of the food n.a.
The Hotel needs renovation. Rooms are not clean. No restaurant no bar open..
Location. Good breakfast. Eastern Europe style and design.
Everything's all right. No fuss, enjoyable stay.
Friendly staff, good location.
fantastic swimming pool. kids zone. situation.
Friendly staff, all spoke good English. Nice bar. Free WiFi in entire hotel. Central location.
Nice hotel with good location. Too bad signal of internet in room. Should be improved.
We were very well cared for by the staff who were, apart from the duty manager, not completely fluent in English. The hotel and its facilities were good but the city of Szczecin is not a tourst resort. We had not understood this when we booked but that is no fault of the hotel. No variety in the breakfast buffet but nothing wrong with the food, just the same each day.
The room was lovely and spacious, the buffet breakfast was nice and the swimming pool was small but nice.
Nothing Staff not very helpful and a bit rude
Overall a nice stay. Nice sauna/pool/jacuzzi area. Good location close to train station & old town. The room felt a bit worn (stains on sofa etc) for a four star hotel. Quite expensive breakfast for polish standards.
Good location. Not far from the city center. Uncomfortable small rooms. Dirty blinds and carpet. There are no rooms with a double bed. A restaurant was closed for inventorying.
It appeared to be a well-run hotel with a good restaurant and we were impressed by the offer of a packed breakfast to take with us when we left very early on our departure date. No lift
Nice hotel, however, to expensive for quality Do not pay for breakfast as it is not worth it. Visit a cafe and have a nice breakfast.
Staff were very helpful, hotel was very quiet. No milk tea, coffee or sugar.
Modern and light hotel. Looked very fresh. Nice staff.
it's not the first time i was in this hotel, i suppose to be a good client cause i come often here, but this time the staff was very unkind!
The efficient and friendly staff. The rooms were very clean. The location was very convenient. There was a lot of traffic noise from the nearby motorway.
Fair quality for a fair price Still a litle to expensive for that kind of hotel
Centrally located, next to the boulevard with great views, all the necessary amenities included at very reasonable price. It's not a luxury place where you feel pampered.
No one spoke english
Interier and food in the restaurant
Really fascinating history of building,its surroundings and location;very high level of cleanliness and staff attention to all details and their good working knowledge of English and German (these last too are highly important for this location).High level of cleanliness and service. 1.Lack of tea and coffee making in the room.2.Superb breakfast outlay rather spoiled by the free-for-all confusion of lack of table allocations and self-service arrangements with people milling about all over the place risking the loss of their table while they serve themselves at the counter.3.Check out desk should have a separate member of staff to deal solely with guests' questions while other staff deal solely with checking guests in and out.4.Restaurant dinner menu rather more appeals to eastern European tastes and could perhaps be varied slightly to the tastes of western Europeans and north Americans (e.g.less pickled,marinated and spiced dishes with a few more potatoes on offer.These are constructive suggestions only.
The location was very good for all attractions. Close to railway station. Excellent breakfasts. Staff very helpful. Would definitely stay again. Liked everything about this hotel and its facilities.
Perfect modern hotel with huge private parking. Tasty breakfast. No hair-dryers in the room.
For my experience in Hotel Focus everything is excellent.!
Really good and cosy restaurant with excellent food - friendly staff - good cleaning - very good situated near town center - safe parking - the sofa and the chairs in the bar were too deep and too soft
It was OK. The interior a bit pretentious. Good standard, nice price. TV a bit old. I wouldn't recommend to use hotels cosmetics especially body lotion.
Large, airy room. No complaints.
very nice and helpful staff, nothing was too much trouble. A huge and varied breakfast buffet, The beds were a little uncomefortable.
On average everything was ok: room was clean, air conditioning worked properly (temperature outside +30), use of a good genuine sauna was free, breakfast buffet was tasty. Some problems with the language; a slight feeling of not being in the focus as a client (hard to explain)
Dinner at nigth was perfect There where almost no breakfast left when we a came down at 9.15 and there was no filling up ??
The stakes in the restaurant Glitchy wifi connection, impossible to work with.
good service and friendly staff! very helpful. the internet doesn't work at all.
Staff very nice and everything was very clean. Room was quiet. I thought luxury 4 star, but it looks maybe 4 star, it is not more between 2 or 3 stars facility what one is used to in Europe. Slept in attic, bumped head several times, room had no view (only one in the roof, very claustrofobic) bath leaked (slipped once in bathroom), no coffee/tea in room, breakfast was very awful (bread few days old!
The hotel occupies a spacious building on the north side of the city centre. My room was of an impressive size with a comfortable settee, and was very reasonably priced. Reception area was quite dark with diffused lighting.
It is modern hotel with great kitchen and with many activities. carts,meals in italian style
The staff was very accommodating and hospitable. Superb work ethic. absolutely wonderful. I travelled with my kids who had free lodge at the hotel but the bed space does not allow for everyone to fit comfortably. If they change some of those to King size beds instead of two twins combined then it may be a bit more comfortable.
additional bed for child
Nice hotel with nice facilities for rest.
At 10 pm (too early) the restaurant close and at 9:40 pm you can order only some salad... then the waiter invite you to go out! This service is not good for such hotel level
Very good cuisine at the hotel restaurant, nice swimming pool. A bit too narrow bed for me.
hotel is nice because is new, rooms are comfortable and modern 1.no tea and coffe facilities in the room; 2.not enough toilet rolls (only one roll and if wasn't finish it wasn't change for a new one by hotel cleaning staff - last morning we didn't have any toilet roll), 3.not enough pillows - when I asked for a spare pillows they told me that cleaning staff are not working in the night time and they can't open other room to get pillows for us; 4.bed clothes weren't changed for the three nights we stayed and carpet wasn't hoovered; 5.only one english speaking channel - CNN which means we were watching news all the time; 6.smell of petrol in the reception and halls from gocarts; 7.no gluten-free food which I have asked for two times if will be available and hotel staff told me there is no problem with it
Great, modern hotel with many activites like gocarts, pool and spa.
brand new and modern hotel, great design, comfortable rooms, attentive staff, fantastic continental breakfast, wifi in the room
Very quite and your staff was excellent
good room and low cost
1)Very clean both room and bathroom, 2)working heating system, so the night was very warm and cosy :) 3)brilliant idea of coffee/tea facilities in the room 1)The parking place was a bit "wet" and in my opinion needs renovation 2)However the room was very clean, I found some "break lines" on the wall, which were painting on different colour than the rest of wall, so my suggestion is: to renovate the walls(new fresh colour, maybe new pictures/paintings) and then small investment will give back great effect, because the mebels are still in very good condition. And last point is toilet brush - I missed it.
I receive room for smokers.
We have been received very well by a friendly and kind staff.
Location. Size of the room and the facilities were old.
Location in the centre of the city if great so there's no need to take buses or trams when you are coming back from a party in the city. Size of the room is also a plus. The air conditioning in the room was broken and you couldn't get it down below 27. That was the major downside. Thank god windows open.
Almost everything. The location was excellent to the town and transport hubs. Good restaurants very close to the hotel. The bed was comfortable and cleaned every day. Could do with an english speaking channel on the TV and a radio for those who don't watch TV. Szczecin has some good radio stations. More info about local sightseeing trips and tourist sites wouldn't go amiss.
Good location between trains station and old town.
a very simple and clean hotel. the hotel was very central it was very 1980´s with a lot of plastic. for the money I paid it was a good deal within a walking distance from both the old town, train station and the harbour.
I found the receptionists very helpful, practical and friendly. The location close to the old town and the railway station is very good.
I cant think of one thing (but to be honest i just stayed a night
Opening hours in restaurant. Polite staff.
Nothing that I like The day I check in, the reservation staff have make a big mistake by overcharge me on the hotel rate, and they just keep quiet until I have found out that why did I pay so much money. Then when I checked again the receipt i found out that they have overcharge me and I went to reception again, and they found out that is true and they return back the overcharge money. But one thing because of the overcharge money in my credit card, my credit card was blocked and I can't used it at all in Poland and its make me angry and sad, and when I come back to denmark then I can use my card, what a nightmare.
They upgraded our room. Nothing
Quiet and clean
easy to get to great breakfast all round excellent value
The free wireless internet access from the hotel room. The were 2 Polish and 1 english TV chanels...the rest was in German. I would like to suggest to increase number of English and Polish channels offered.
The view from the room, very good restaurant, great staff, nice breakfast, location near the highway without having the noise! Rooms should be equipped with ac or at least a ventilator! We stayed there on one of the hottest days this year, 28 °c in our room... he hotel is surely ok in normal temperatures
A very nice hotel - lovely rooms, excellent views and very good breakfast. Quite a way away from the city so would be inconvenient for people looking to explore Szczecin. I took this hotel as the only option available to me.
The room was huge, with a big king size bed, and very clean. The price was the must as the room cost me almost nothing! The staff does not speak very well English, though I cannot blame them, I do not speak a word of Polish. The hotel is situated very far from the center.
The hotel was comfortable and great value for money. I love the location, close to all shopping centres, the Old Town, the river and all public transport. The staff is fantastic and helpful! The food was good and fresh. If you travel with a baby, the hotel does not provide the cots/kettle to make up milk, etc, however there is plenty of space to put up a travel cot and the kitchen is open around the clock
Friendly and helpful staff. Good quality food. No
Location, price Cleanliness
nice and helphull staff, clean room with towels changed daily
close proximity to both city centre and train station
Typical Ibis but good position and good price
Standard Ibis hotel - all the expected facilities in their usual places right down the the pictures on the wall. The online booking wasn't in their computer so I had to start from scratch when I arrived.
Breakfast and Parking place maybe too expensive
The best thing about the hotel was the breakfast which, though very expensive in comparison to any other hotel, managed to satisfy and very hungry stomach. The AC-rooms were rather freezing and there was no explanation of how to use the regulating device. We ended up being cold all the time.
Locatrion is good just close to the central station. Staffs are friendly.
The staff & Food no coffee or tea in rooms
Good location near the railway station and tramway stop. Nice clean rooms. Poor sound insulation: music from the restaurant, arranging tables after closing time, conversation from rooms next door and corridors cound be heard at night. Earplugs recommended.
The atmosphere of the hotel is pleasant, staff is kind, location is good, the price/value ratio is not bad.
A nice hotel in a very good location in the old town in easy walking distance of anything you may want to see. Old and dated furniture with only a single duvet on a double bed. It would have been helpful to have the staff speak a little more English and then perhaps we might have founf them a litle more friendly
Right in the tourist area of Szczecin,handy for restaurants and pubs.Friendly staff.
The genral location was within walking distance of the major things to see in Szczecin The actual location is hard to get to, especially if you are not used to driving in older cities with very small streets, lots of cars, and for me, the newness of driving in Europe in general, and with all the signs in Polish. It was a challenge.