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Found hotel was not what it use to be and has changed ownership staff not interested in customers needsnothing else to say poor everything
we had problem to find the hotel, the gps didnt find the adress
Convenient location for transit, next to highway. Large room, clean. Very unpersonal look and feel. Very average breakfast. Noisy area (highway, aerodrome), opening a window is not an option. I wanted to work a few hours and the wifi was not working ("we had heavy rains 2 days ago...").
Visited Aosta and it was beautiful.
They claim that they have wifi in the rooms, but they do not.
The hostess was very friendly and made us feel welcome. She gave us all the information she could about the area.
The room was perfect: a place for everything and very comfortable. Bathroom immaculate and modern. Buffet breakfast was excellent and the warm welcome in this family establishment was very nice. A good stop-over or a nature trip.
Good and responsive personnel, clean rooms, very very good breakfast with local cheese.
Beautiful hotel, warm atmosphere, comfortable rooms and nice and helpfull staff The road nearby the hotel is a bit noisy so we had to keep the windows closed during the night
Warm welcome, spotless interior, brand new rooms and hallways. Speaking English is not good enough for communication. It's good that they have PC in the reception area and we used Google.translate to talk :) It was quite funny, though.
Nice decoration, hotel, breakfast, service, clean room. Just 5 min by car to the Pila-Aosta ropeway (cabinovia) and to the city. Nice garden in a nice residential area. Free parking of the hotel.
welcoming ad more or less what we expected A bit far out from the town
Loved the hotel from the moment we walked in and had a nice reception. Rooms were well appointed with the most enormous beds. Fabulous views from the windows Unfortunately the restaurant was closed for some essential work but the buffet breakfast was great.
A comfortable modern hotel, situated some distance from the town of Aosta on the other site of the motorway. Very peaceful, on-site restaurant and bar. Rather difficult to locate. A GPS or much patience is required.
The Hotel Diana is modern, clean and well-situated. The staff is attentive. The price is reasonable. Our stay was perfect.
Comfortable room, very helpful staff, high quality dining. Not a wide choice of dishes on the menu.
Very stylish and cosy hotel. Exceptional architecture.
Very warm welcome, room fine. Location (after Mont Blanc tunnel) ideal for travelers heading for central Italy from Cherbourg. Pet friendly: of particular value to us because we were traveling with a cat. Ease of making a reservation for our return journey to Cherbourg in September. It is a pity (see about cat) that there is so much construction work around the hotel that encroaches on the grounds.
Hotel was clean and warm and staff were friendly. Location was further out of the town than expected. Breakfast service was slow and frustrating - kept running out of clean tables, bowls, cutlery, food on the buffet.
THe excellent waiter. Closing the pool at 8 p.m. seems restrictive.
Clean rooms, pleasant staff and good location to access the gondolo for Pila. Also very nice to get back to hotel after a hard days sking and chill out in the warm waters of the pool and jacuzzi.
The room was a good size and comfortable Unenthusiastic welcome as reception - limited restaurant menu - food average quality
excellent staff, good sized room, well designed and clean hotel, good breakfast. Access to the underground car park could be better organised and signed
A nice hotel, parking was actually free, not the 8 Euros advertised, clean and tidy quite large room Jacuzi was cold so not what I expected, a good 15 min walk to the town centre, a nice hotel, but just not 4 star quality. only 1 person on the reception, happy to do thier job but not over friendly, and the room faced the train line a few meters away, so was quite noisy at night. Still, a "nice" hotel, nothing special.
IT'S ALL REALLY GOOD Maybe the swimming pool could be enlarged a little bit, and the hotel, even if it's really beautiful, could seem a little expensive
Secure free underground garage. Super room. Good food and service. Needs a bigger sign on the main road as it is set back and easy to miss. Bathroom was a triumph of design over practicality. However it was spotlessly clean and large.
Very helpful staff, clean, calm enviroment, plenty of public lounge space, good sized rooms. As we were staying for 7 nights we were upgraded which made a real difference to our stay and was a welcomed gesture. There is building going on adjacent to the hotel which spoilt our view. This will impact on the view of many rooms. The breakfasts were truly awful and not what we expect from a 4 star hotel though they improved slightly towards the end of our stay.
the staff the room and location
Breakfast only fair,no fresh fuit,cofee out of machine
Poor location on very noisy road across from steel factory. Traffic and people noise until past midnight. Did not have elevator. Breakfast poor. Would rate as 6.5.
Peace and quiet People judge by appearances, I felt I wasn't the type of client they were looking for but I don't care what people think. They get on with their perceptions, I get on with my life.
I liked the location and price. The continental breakfast was very nice. The room was nice and clean. The air conditioning was a bonus, even though the weather was pleasant. I would stay here again. The only thing that I did not like was the placement of the shower plumbing. The shower space was small, and the controls for the hot/cold water reduced the available space.
Near to lovely town. Pleasant hotel. No
Good location for train and bus stations and not far to centre. Poor breakfast.
Satisfied with the service and the people who worked in the hotel.Recommended
Parking available. No elevators to help carry heavy luggage.
good location for town center, easy access to Valle D'Aosta, nice cheap and cheerful hotel.
Excellent staff, V. helpful and pleasant. Central position close to railway/bus station which was useful for me as I arrived by train and departed by bus. Yes, I do not like being charged to link to wi-fi with my own laptop. This service should be offered free to hotel guests using their own laptops.
Central location in Aosta, within walking distance of all major sights within the town. Room was spacious. Was a little expensive for a fairly basic room.
friendly and helpful desk clerks. great breakfast. and wonderful location. thanks. no
Staff were very cheerful and helpful, especially in the breakfast room. View of the mountains from the bedroom was fantastic. Maybe a little bit pricy, but the town does not seem to have many cheaper alternatives
The location was very good, close to the shopping area of Aosta and the train/bus stations. We were 3 adults, and we were given a quadruple room, which was basically 2 connected rooms, which were comfortable. The lady at the reception was very helpful and gave a lot of tourist info. Breakfast was good, with a little variety, but not much compared to some other hotels in Italy. The view from the room was amazing. There was no air-conditioning and so we had to keep the window open at night. The street below had a lot of traffic and pedestrians, even until the early hours of the morning, so sleep was very disturbed.The gentleman at the reception is a bit rude and does not try to understand English.
Close to city centre, clean and warm, freindly staff.
Very friendly reception and breakfast staff.
Staff was very nice. Friendly and helpful. There was a lot of street noise even though this was not a large city. Noisy tourists talking loudly in the street late at night.
Great location, staff, price and breakfast. Comfortable, clean hotel.
it was very close to transport; it was clean and quiet; always felt welcome douring my stay
small, friendly and safe. Helpful staff, central location for driving around valle d'aosta. Parking is within the hotel yard adn free. not really, however the hotel is detached from the main town so there is not much to do in the evening, if you still have the energy !
Very friendly staff. Good location with parking for people with their own transport. Well organised, clean tidy and spacious room. Near a road but little traffic and little noise. Nothing really, we would and will return again.
Very friendly people, expensive to get there expensive tolls.
beautiful locatation, very helpful staff, great breakfast, would stay again
clean, friendly staff, good position to visit the town center.
tranquility and courtesy
Staff were very friendly and helpful.
Very friendly and helpful staff.Recommended!
Excellent service and just off the motorway but peaceful. Chalets tastefully decorated and furnished. Insufficient lighting in the chalet
Very nice design-hotel with great rooms and one of the best breakfasts I have had. A little bit outside of the city of Aosta but convenient location next to the main roads, but stil very quiet.
Very convenient, comfortable and design rooms, nice staff, nice rooms like mountain individual chalets in a little park Too close to the main road
decoration and village spirit near the highway
Nice design interior. Beautiful mountain view. Good access to Cervino and mont blanc. Access to the hotel was not so easy from freeway. No restaurant nearby.
the staff were excellent and friendly and very very helpful with giving tourist information.
Friendly staff, quiet, nice bathroom, nice view of the mountains.
The atmosphere was great and we believe that it is even greater during the winter months when the landscape is all covered in snow. Furthermore parking was very convenient as we could literally step out of the front door of the chalet directly into the driver's seat of the car. This applies to all chalets at this hotel and not just to the one we were given. Breakfast was a typical continental cold buffet with ample amounts of food and a decent selection of foods to choose from. Overall it was a great stay, pity we were to stay for only one night as we had to move on.
Good location, 10 min to city centre, parking area in front of the hotel, good breakfast, rooms very clean, good hotel for city trip
Very poor selection (all cakes and biscuits!!) for breakfast. What little bread there was, was stale.
Enjoyed the stay at Hotel Norden Palace very much. Stay was part of our nine weeks away from Australia visiting our youngest son and his family in Milan. Aosta was a delightful City, and the bus service excellent. Well worth a visit. Safe didn't work
The staff were extremely helpful and friendly. The place was clean and the rooms a good size.
views were stunning ,breakfast which was included in the price was excellent ,able to walk to centre of town
Good food in the restaurant, comfortable room, short walk to the old town.
It's location and cost make it ideal for a stop over between Geneva and central Italy The room was a bit musty when we arived but it didn't detract from our stay
The staff was very nice, the parking facility, the room very clean and confortable; the location.
The staff were pleasant and helpful and most of them spoke English. Transport to the opera was very good and we were very pleased that the hotel organised for the driver to pick us up two hours early when the opera was abandoned due to a horrific thunderstorm. Meals were very good. useful advice was given about buses in the area which, although the bus stop was a short walk away, ran every ten minutes and were only 1 euro 20 however long the journey.
commodious rooms, hotel close to the city center. clean but not in details (see hotel entrance with many human imprint on the lift wall :((( , unwashed tv telecomande; poor break-fast; the romms faced to the main street are a little bit noise. Summarizing is a not a 4 stars hotel in all details.
great location beautiful scenery relaxation
The hotel was new, rooms were big, staff was helpfull The hotel is new and has great potential but still allot of things are miising. Very hard to find the hotel, no signs! Breakfast is very poor in selection. The spa was very beutifull but not clean.