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Friendly reception staff. The large pool. Waiter service at the poolside regarding drinks. Nice good value restaurant overlooking the pool area and surrounding countryside. Not clearly signposted off the main road. Got bitten on legs quite a lot and lots of ant round the pool!
friendly, nice pool, room clean with air con shower didn't work in the morning (problem with boiler?), service was slow in the pizzeria (food was good though), didn't say on your site that spa was extra charge
Location in Countryside, you can escape here from daily routine Indoor pool is only accessible to Spa customers. Spa/Wellness center comes at an extra charge.
The bed was extremely comfortable. We were there for only one night so did not use many of the facilities but the Wellness Spa looked interesting.We joined a group of friends thre for dinner and the staff were very good even though we stayed much longer than their usual closing time.
great location with garden and swimming pool, the staff was very helpful with me. the sea is not so far, after all as I thought it was.
the hotel is sorrounded by a beautiful atmosphere, that it gives you relax...the smimming pool is very nice, and the rooms too. everything seems to be clean. the reception is something great, because it makes you feel super comfortable... the breakfast is almost a tragedy, there is an old woman, probably the restaurant' supervisor , who looks at the people in room as if you'd be in a prison...it's not so funny if you've just woken up...
Nice place to rest. Peaceful and quite. Poor water pressure in the bathroom.
Nice welcoming from the staff and half bottle of wine as a present. Bottles of water are free and it is very convenient. Exterior and interior of the hotel need to be refreshed, it is bit old and pictures do not match with reality. Breakfast needs to be improved, fresh products were not in a cool place.
The food was execellent, service was marvellous, nice pool, wonderful garden to sit and eat, very pleasant atmosphere (you felt like being home), extremely good for family vacation rooms to the terrasse side are a little bit noisy
Location of the hotel, excellent and friendly service, good restaurant with excellent food and wine No
pool and garden
atmosphere was exelent in person chef Fabio, swiming pool front of apartman and terassetable near the garden restaurant nothing
nice and clean room, with beautiful view outside with swimming pool and great landscapes around the place. Good location for visitors of Pisa, easy to get there and stay in nice village environment. Very nice owner and the rest of hotel staff. I was coming late when it was dark and it was not easy to find the place. Breakfast was pretty basic but good cake was served.
Hotel is closed to highway easy to reach and close to seaside. In nice nature out of city. Staff was perfect. Room very clean. Kitchen made by owner was fantastic. Realy we enjoyed our 3 nights stay in this hotel
Very friendly staff, delicious dinner at hotel restaurant, nice and clean room, relaxing environment, good location to do day trips by car (coastline, Pisa, countryside etc.).
The staff were really friendly, the room was exceptional - typical Tuscany and the food in the restaurant was fantastic!
friendly, helpful staff
The hotel is perfectly situated between the toscan hills and offers a nice view. The team of Fabio is really very friendly and helpfull. The cuisine can be a real surprise. The menu is short but well selected and you can really enjoy the italian taste and spend a nice evening far from popular places.
The receptionist was very kind. The houses are situated in the middle of the beautiful Tuscany countryside. One can enjoy the marvelous landscape of the fields and hills which surround Borgo San Carlo. The place is 1 hour driving from Pisa and 1:30 from San Gimignano, 10 minutes from the seaside. It was somehow humid inside the room.
During our 4 days stay in the Residence the only thing we were missing was Internet. but one could, in contrary, consider it as a big plus :). We really enjoyed the place (service & location are perfect for those who like nature, peaceful holidays and opportunity to discover new places/culture). From this place we could easily reach by car beautiful beaches, famous Tuscan villages).
I like the room, very elegant but comfortable, clean and spaceful. The hotel is cosy and warm, the staff is so lovely and friendy, yu feel like home. Great tuscan food!! I had the best grilled fillet and there are so many kinds of main curses. The ideal for a relaxing week end far from the city rush, tasting wine, eating good food. However it is quite close to the city (Pisa airport is 30 min by car). Definitely need a car to sightseeing the surrounding beautiful countriside.