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Quality of accommodation, design & food + kindness of the whole staff.
The location was perfect but overall the standard of the Hotel was very good and the service I received was excellent!
Friendly helpful staff. Excellent breakfast. Central location. Clean.
Free internet, located at downtown Hot water is a nightmare
clean, central location, good breakfast noisy, poor sound insulation, could here the cars outside everytime during the night. I missed a fitness center
We stayed at Studio room and it was clean, spacious. Wi-fi signal was not too strong as we could use it for the laptop but not for our mobile devices.
refuse any part of refund for previously noticed cancellation
Nice historic building. Decent breakfast Good hotel, though not the best value.
Staff were extremely helpful and friendly. Better than I experienced elsewhere for many years. The room was clean and had all the basic facilities. Hard to find a fault. The rooms were not conducive to sitting and relaxing; whether due to light, colour or height I just couldn't work out!
Clean and tidy hotel. We were comfortable and found everything moreorless satisfactory when we spent two separate overnight stays there at the beginning and end of our recent skiing holiday to Zakopane. Very good value but we would have preferred there to be no confusion about whether or not breakfast was included- see below. Not as close to Katowice airport as we expected. Breakfast not included in the room rate but this was not clear from our booking confirmation.
Very bad restaurant
Breakfast buffet, but not the breakfast server. Spacious of Junior Suite. Love the PC in the guestroom. Variety of TV channels. On both mornings the server was never visible. ;-( No hot chocolate for my children available. On Saturday, Maid did not clean the room. Front office staff said, they had more guest occupancy than expected.
Convenient city centre Would have liked a hotel with spa/sauna
Easy access - Excellent and very friendly service. The stupid spikes at the parking lot entrance.
friendly personel, good quality of room - junior suite no bar at the hotel.
Friendly staff, good restaurant, comfortable room, central location, overall a very pleasant and enjoyable stay
Excellent meal (Dinner and breakfast) and very helpful that the staff spoke English
friendly staff and excellent breakfast floor in the bathroom was NOT CLEAN! (I didn't bother to inform about this the hotel's staff only because after having travelled so long I only wanted to go to bed.)
very good kitchen, comfortable rooms, good location. "Coffee on the go" is a good idea.
food service they speak good english they have no bar
location, price The breakfast is the same everyday
Very quiet, new, clean
very nice hotel, good service, central location
Quiet off-th-beaten track location. Could eat outside on extensive sun terrace. Comfortable bed. My mozzarella salad was seasoned with soya sauce and not balsamic vinegar... a bit of a surprise for the palet. Some of the staff looked at me as if I was an alien for another planet. Signal from wireless internet router did not reach my room and the only place where signal could be captured was on reception. Very loud music from a wedding reception from 7 pm until early hours of the morning.
Na uboczy ale dostatecznie blisko do centrum Gliwic. Świetna kuchnia podająca potrawy zamawiane indywidualnie przygotowywane na życzenie Bliskość kościoła którego dzwony biją co godzinę zaczynając od godziny 6 rano
Early morning church bells :(
Location to the pkp railway station and the price was very good value
Good location in main street near train station. Excellent breakfast.
Noisy disco until late and then the sound of tables and chairs bein re-arranged made it very hard to sleep. Car park locked in the morning and car not accessible resulting in having to climb over fence to notify the attendant and resulting in being late for a meeting!!
This was my fourth stay at the hotel. It is quite close to the station. The price is OK and it is comfortable with reliable service and internet and a good restaurant.
I like the location of the hotel becauseit is in the central of the town so everywhere was walking distance so i saved some money on taking taxis at the same atmosphere at the hotel was very relaxing and chilled out.
The breakfast was nice, the staff was helpful. In the listing of facilities of this hotel there is sauna. It was the main reason I booked this particular hotel. The staff claimed there was no sauna which was a big disappointment and I am very unhappy about this misleading offer on the website.
Nice and pleasant staff very helpfull.
This hotel is over priced for the kind of hotel and comfort