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good service, good value for money sunbeds were taken fast in the morning
the hotel was clean and the pool was also well kept. In terms of location it was where i wanted to be, close to the beach and restaurants. I found it to be good value for money. the bar service was a bit slow and often we had to approach them to be served. I would have also welcomed nightly entertainment even if it was a disco with a dj, rather than a laptop with a mix of 80's and 90's songs.
Accomodation was very good. Variety and quality of food was good. Everything was very clean. Having to share a table with other guests at mealtimes. There was a weighing scales available for guests who wished to weigh their luggage before going to the Airport, but there was a charge of one Euro for each case/bag.
Nice room. Nice balcony. Guiet. Not far from the beach. Very helpful staff Bed not very comfortable. Hard! Little variation on the breakfast buffet.
Fairly priced and well positioned for the things that Alcudia has to offer. Breakfast was value for money. Crazy golf is a crazy price!
Great location, common areas were clean and inviting. Room was very small, had a discusting odour, and there was a very loud noise from the bathroom when other clients flushed their toilets. I think the drainage/sewage pipes ran down the wall adjacent to my bathroom - unacceptable - this room should be a storage room not a bedroom and sleeping was impossible.
the busy road that kept me up all night
Substantial breakfasts. Quiet room. Cleanliness. Access to wildlife reserve Albufera. A nice balcony. Pleasant poolside. The hotel suited me perfectly.
All the staff we encountered were very friendly and helpfull. The breakfast buffet was excellent, for a 3 star hotel I really don't think you could expect any more! We would have preferred a double bed rather than 2 singles pushed together.
Very pleasant hotel. Staff friendly, food lovely. No bad points about this hotel
Good, adequate apartement for our needs. No
Good value for money. Efficient staff. Good breakfast. Excellent location. Uncomfortable beds
Quiet surroundings , esy shopping, good restauants charges for wireless internetr
Very close to the beach and to the facilities at Alcudia Port.
The helpfulness of the reception staff and the size of the apartment. The 'gym' was extremely disappointing. I think that calling it a gym is false advertising as the selection of equipment was minimal.
Going out the room was pretty dirty,lots of mosquito's
handy for everything, could usually find a parking place, apartment really good with comfortable beds lack of utensils in kitchen - not even a sharp knife or a kettle, sauna was rarely switched on, website promised a hairdryer in every room but there wasnt one
I liked the facilities. The rooms were clean and the area well kept. Poor information about the sourrounding area; the staff knew a lot about the hotel but when it came to questions about restaurants and excursions, they lacked information and didn't bother to help. The pool area was very noisy - too much music at all times during the day from the entertainment area - not necessary.
Very impressed by the helpfulness and efficiency of the lady on the front desk. Some extra lighting in the main room would have been helpful - over the table.
We enjoyed our stay very much, and generally we were pleased with the hotel and its staff and facilities. There is a r-u-l-e set by the hotel that says that blankets must NOT be put on chairs before they are to be used (in order to prevent "pre-booking"). However, this rule was not followed by the hotel guests, and the hotel did nothing to prevent this, and thus obsoleting their own rule. Quite meaningless....
the air conditioning room was not working for all stay. I asked for the first two nights to solve the problem without success. There was not soap in the room.
Location of hotel ideal. Reception staff very very helpful and friendlty. Great choice in food options. Pool & surrounding areas incl. gardens excellent. Much appreciated airport pick-up/drop off. Bar area badly serviced during day time from a staff and food point of view. Felt that this hotel is predominently for the German market, we as a family felt very lost for English speaking company.
The hotel staff were very friendly. The hotel is sorrounded by a beautiful garden with calming features.
Bahia de Alcudia is a very nice family hotel, with lots of facilities for the family. The hotel and the rooms are very clean. A very nice hotel, and good value for the money. The food was ok, but had the mass production feel to it.
Have been to this hotel several times always a good holiday here.
the staff were very good. the fact that every tv channel was german! not a single spanish or english one!
The people at the reception were very friendly and helpful. The room/bathroom was nice and clean.
the staff were friendly and hotel close to old town and new with plenty of shops and bars etc,rooms were fine for sleeping in nice bathrooms hotel not international did not cater for us british tv all in spanish or german food is for every other nationality apart from british,enterainment was all in german or spanish and not enough seating at the pool or for the enterainment in the evening.we payed for half board but ate out most the time costing more money again was not happy.
Hospitality and friendliness of staff.
Very close to the beach as well as shopping and restaurants. Modern and clean. Could be noisy at times with lots of children running around in the corridors. If you are not traveling as a young family, I am not so sure that this hotel is appropriate.
Our room was very well appointed and in great condition. The large flat screen tv was a plus and kitchen accessories were of good quality and quantity. The hotels facilities are excellent, particularly the indoor pool and fitness room. Our room was rear facing and was close to the delivery point for catering trucks etc which arrive early morning. Such a noise irritant was not unexpected when staying in the centre of a reasonably large town, but for other guests who value peace and quiet a pool facing room should be considered.
We went the second weekend in October so it was fairly quiet and peaceful. Still there was nightly entertainment and all the facilities and services were still open. The apartment was a fairly decent size with a balcony and a good price. The double room had two single beds pushed together.
Viva Tropic is close to the beach, restaurants, shopping. The hotel is clean and staff is very serviceminded. The pool-area is to small compared to the number of guests. The prises in the hotel-supermarket is way to high!!!!
The fact that the hotel is a aparthotel, enabling us to cook some food on our own. Moreover, the hotel is close to the city center
The bar/food service was very slow to the point were we waited 30 mins for a drink and then decided to cancel and go out around the town
Fun activities for children, nice poolarea and friendly staff
The Hotel was clean and the reception area very smart. Because we were there in February the hotel caters very much for people on biking holidays these arrive daily and often taking their bikes up in the lifts to store in their rooms. We did not try the restauant but it looked very inviting. The hotel was very good out of season and good value for money rooms cleaned five time a week and all the main areas were cleaned daily.
The garden is very good and the renowated apartment we staid in was very nice. Supermarket in hotel had very little selection of food and offered old bread.
The staff on reception were efficient when I telephoned to ask for directions to the hotel. The room was dirty, in particular the bathroom. The flow of water coming out of the taps in the basin was ridiculously inadequate. The furnishings were generally shabby.
Lounging by the pool, enjoying the jacuzzi and the 100 yard walk to the beech and shops! nope
Nice and spacious room, very close to the beach. The indications to arrive to the hotel (taken from the link put in the website of booking) pointed to a wrong street
Friendly reception staff and cleaners. Relaxing pool area. Clean and homely. The option of smoking. Upgraded to apartment at no extra cost (end of season) Gym and sauna not open in the morning :(
Staff accepted my refusal of a studio room politely & updgraded to apartment. The studio rooms do not have beds. 2 single sofas!
We've visited Mallorca in the end of June 2010. Location of the hotel is excellent, 100 meters from the Port d'Alcudia beach, shopping and entertainment just 50 meters away. Very friendly staff, especially on reception. Cozy and stylish room with large balcony. None, except that deposit box was for extra charge (usually included in the room price in 4* hotels).
The hotel was situated in the centre of Alcudia, the pool and gardens and apartments were clean, and was good value for money, the staff were very helpful
I liked the quietness of the hotel and the staff were ok. Room could have been cleaner and there was no toilet paper in our room and also a dirty ashstray was in our room when we arrived.
The relaxed and undisturbed atmosphere while at the same time being in the heart of the port area, adjacent to Marina, Shops, and great choice of Restaurants. The staff were excellent and most helpful, and the facilities were adequate for our needs. Also close to Old Town. No. Would perhaps, like some 'in-house' light musical entertainment on an odd evening, like piano and vocalist, but appreciate the need to get the right balance so as not to spoil the quite and relaxing atmosphere. note:, My guest review below would reflect an overall closer to a 9
Corridors very tired, studio apartment not very well equipped, towels worn and threadbare would not rate as a 4star
nice hotel, very clean, very good breakfast buffet, excellent location.
we enjoyed the swimming pool and the closeness of the beach. Also near KFC
The facilities for Children is excellent. The staff were so helpful, the restaurant food was very good. Access to the beach was perfect. Great appartments. We originally had an apartment in block 6 which is completly seperate to the hotel and apartments are not as clean and modern as other blocks. It was also very noisy as apartments are on the main road. However, after complaining to reception, we were moved to much better apartment the following day, staff were very helpful.
This is a very well run child friendly hotel. It's friendly with very good standard food and is right on the beach. Take your own kettle and iron and you will have a great time. The immediate area surrounding the hotel is a bit 'touristy' but not too bad
Staff very helpfull. Good service. Good food. Wunderfull location. Super value for the money. The room needs to come "up to date".
I liked the beach, the sourroundings, buffet and rooms. It is a rather crowded area in the high season.
The breakfast buffet is good and very relaxing when you sit outside. Price/quality is this hotel very okay! Room was not very clean (hair in the bathroom). Not very attractive area to have an evening walk. You need a car to go to the centre (Port d'Alcudia).
Very convenient for families with children, excellent beach, sea, nature, food, nice service
Accomodation was excellent, best aparthotel we have stayed in, pool complex was very good and hotel was very close to the beach.
This is an ideal family holiday hotel.
Good value for money although drinks expensive if not all inclusive. Rooms very clean and comfortable with a fridge. Reception friendly and helpful, offered a glass of champagne at check-in, not bad for a 3 * hotel! Spa facilities very good, again excellent for a 3 * hotel. We stayed one night and could have acess 3 times for one hour each time. No problems getting a sunbed, even in the middle of the day,as there are plenty for everybody and pool area is very clean. All the guests were German except for us, which was not a problem except the entertainment is geared for this nationality. The entertainment the night we were there was bingo! The hotel is set quite a way from the centre of C'an Picafort and there are not many bars etc in the immediate vicinity, so a car is recommended if you want to travel further afield.
spa, nice place, btautiful sea, good meals. no
the room was big in size.it was clean and cleaned every day.the one hour spa was most enjoyable.sitting out side eating breakfast every morning was lovely as was the breakfast buffet.all staff very friendly.nice view from the balcony onto the main street. the problem regarding the key room door numbers
very nice location at 100 meters from a nice beach, beautiful view of the room on the sea, good SPA, nice swimming pool, very good breakfast buffet. internet wireless did not work for a week not acceptable in 2010 in a hotel with 500 hundred people..........., the room was equipped with 2 single beds and the sheets too not very appropriate for a couple and when i asked a change they told me all the rooms are like this.........When checking out at hotel reception they did not accept my credit card with chip for a problem of their bank credit card payment device (POS) and I lost a lot of time while I had to take a flight....
Close to restaurants, pubs, discos, souvenir shops and beach. Nice staff. "Communist hotel architecture", small and crowded swimming pool, noisy surroundings.
location was exelent staff were very helpfull studio we had was quite large and well equippet we would recommend sol de alcudia to anyone.
The staff on reception were friendly and helpful. The room was better than expected.
It was very clean, with cleaners coming to do the room a number of times during our stay. The staff were very friendly and there was always good entertainment on during the evenings. Two minor complaints were the food seemed a little too expensive for what it was and that smoking was allowed everywhere around the poolside, this could be remidied by making some areas non smoking and having designated smoking areas.
The family apartments were well laid out and spacious.the shower was great with outstanding pressure and unlimited hot water.the staff were great .the breakfast was good value .i would definitly reccommend this hotel as we were at the end of the season the resort was closing down ,and the only dissapointment was the entertainment that was not as advertized.the acts listed each day did not turn up and due to not many people staying there at the time i think this was down to the hotel cancelling them.when we asked were they were we were told they would be there later just to keep you in the bar spending but they never showed
Value for money
Excellent hotel, to my opinion closer to 5-start than the announced 4 stars. Breakfast is just magnificent. Variation, many fresh products and very well prepared. Thinking about the breakfast in itself, was such a joyful moment that it made us easy come out of our beds. Hotel is quiet and very clean. Because of the surrounded pool area, on days that are too cold or windy at the beach, you still find a nice place to rest. Absolute value for money! On one of the days the wi-fi internet broke down, which was a problem for me as the "business" goes on. However, the hotel staff was very client oriented and reacted adequately by arranging a computer at the office premises until the problem was fixed.
Hotel has excellent front desk and food and drinks. I found that rooms were not finished, I mean there were damages like with electricity connector and etc.
Very nice hotel! Friendly staff. Spacious confortable rooms.Very nice place! Good value for money! Nothing.
Very good pool
Extremely well run.Attentative staff, good food.Very clean.Excellent pool facilities.Large comfortable rooms. The fitness suite was extremely disapointing.It only had 4 aerobic machines and some dumbells despite having plenty of room for more things.
Very comfortable rooms and beds - sliding door between bedroom and living area very good idea. Two swimming pool areas are great and the kids loved the larger one. Playground area very good and pool bar provides great service. No
Clean spatious rooms, modern designed, good restaurant
Tidy room. Internet access was unable in the room (no facility)
Having the Suite for 2, we absolutely enjoyed the space, comfort and quality of the room. Very good beds! Excellent breakfast with exceptionally good staff taking care of it. Helpful receptionists. Close to beach. Quite unusual mix of good impressions, hard to find very often. Request the room not facing the street side for more quiet sleep. Empty fridge instead of minibar, may be good or bad news, depending what you expect.
is new and modern! Was the second open weeks in the season. we stayed 3 days without soap. They were not more able to understand reservation. Was not possible to do different receipts.Internet was not avaible in the rooms.Fridge bar empty.
I dont know how this hotel can get 3 stars.Huge mistakes.The hotel definitely need a remodeling! I was tehere only 2nights -sleepless nights.
Service and meals were very good. Plenty of variety, quality & quantity at breakfast and dinner. Our room was well located overlooking the pool. We arrived late after all meals had been served. Advised by reception that a cold buffet was available however the selection was poor and meat had been left warm over the bains marie. Not good for salmonella etc. It would have been better if they had not offered any late meal. First impressions may have put us off. But we later experienced the excellent food for the remainder of our stay.
The hotel is centrally located in Puerto Alcudia an ideal base for the marina. It is a quiet hotel ideal for relaxing by the pool, good food and clean rooms.
Good location, near the sea. Pool. Freindly and helpfull staff, good breakfast, good value for money
Honestly we just used the hotel to sleep at and have breakfast, and for that it was more than sufficient, and we were very satisfied with the price and what we got for it. Seemed a nice hotel also for families. Would not recommend it to couples. Lack of variety at breakfast buffet
food cleanliness of my room
very friendly staff and perfect location very noisy road which is too closed to the hotel
Location and HB Water quality
In general, very nice and pleasant stay. At first, the family (couple with 2 children) had been assigned to a room just above the kitchen which was very noisy. At our request, we had been moved to another room. Food was excellent and staff was really helpful. Improve the fittings/ furnitures in the room, sofa beds for the kids are a bit old and small which are ok for young children but definately not for adolescent.
We liked the proximity to the sea. The meals were well done, staff was very friendly. Apartment was small for a family of four.
+ Very friendly staff, great location, facilities, food, swimming pool, hotel next to the beautifull beach, lots of restaurants around - Strange smell at night comming from outside, airco not sufficient
Very friendly staff. Nice animation. Delicious food. Perfect location of the hotel ( very near the coast ). A lot of very small children.
Exceelnt facilities for children, lovely pools, great kids club, good entertainment at night Apartments did not have good cooking facilities, no kettle, only two ring cooker, not great variety of dishes, did not provide dishcloths to clean tables, and they werent cleaned by housekeeping either!!!
The cleanliness of the hotel ,, the staff very helpful and polite. No,,, the hotel was excellent
The hotel is well suited for children, with excellent swimming pools, playground and kids club facilities Yes, I found the cleanliness of the room was not up to standard.
Helpfull stuff at reception, nice territory,. nice view from the room on channels, many tools for kitchen in theh room - even blender and toaster No hairdrier in the room, a lot of children in the pool, water stuck in the bathroom, a safe should be paid for additionally and it had a key that we shall keep with us, very bad wi-fi - almost no at all
Excellent for children. Nice hotel with good location.
CHILDRENS SLIDE AREA AND THE ENTERTAINMENT FOR CHILDREN, WAITER SERVICE VERY FRIENDLY OUTSIDE MY ROOM BIG TREE COULD NOT SEE ENTERTAINMENT OF AN EVENING WHEN I COULD NOT GO OUT DUE TO CHILD. PAID FOR THE VIEW 10.00 EURO PER NIGHT
Facilities for children very good Swimming pools too cold. This was reflected by the lack of people using them. Also TV in room not working. I reported it 5 times over 3 days before it was finally fixed. I don't go on holidays to watch TV however when you have 2 small children with you and it's raining outside you need a TV. Also the furniture in the room could do with being updated - table chipped.
The food served was great for buffet style food. I usually hate hotel buffets but here it was well manned the food was fresh and kept fresh and the hotel staff were very efficient. Only thing I would say is a lack of 'secure' kids club ie the kids were free to come and go with only one organised day per week. Not that I would consider dumping my kid with carers all week but it would have been nice to book a massage for an hour knowing the kids were safe.
very spacious and relaxed. nothing at all
Nice pools, lot of space in resort, good breakfast and dinners, the suppermarket is close, close to nice long beach, bus stop was infront of the entrance, you can rent a car, bicycle, scooter right in the resort. We did not get lot of information, how it is going, when you have half board, so I missed this information, I´d excepted during the arrival in reception, but the receptionis whos worked at night hardly speak english.
Hotel staff and food are the best at this hotel. Staff is always prepared to help you whatever you need. Great variety of food at the restaurant. The 'all inclusive' system is not real... most items at bar menu are not 'inclusive'; also, bungalows could have a better airconditioning system (one room was freezing while the other was warm); kids mini club doesn't exist...
Very friendly staff, and varied and good breakfast and dinner buffet. Nice location, in a quiet part of Can Picafort, and a quiet part of the beach. Recommendable hotel for families with kids.
Very nice hotel, really clean. Food was excellent 5/5 (we had all-inc, recommended) and the staff was really helpful, smiley and overall there was fantastic atmosphere. Rooms were comfortable. I would say this may be the best hotel in Mallorca, atleast you won't be disappointed. Travelling with kids, 3 & 12 no
Location, Hotel Staff, Kid's Miniclub. Overall, it's excellent value for money!
Excellent location. The beach next to the hotel is great! The staff is friendly and willing to help. Because the majority of visitors come from Germany, most of the events organised take place only in German. Spanish and english should also be considered at least!
The variety of food was good. Hotel staff were good, freindly and helpful. The pool was really clean and all facilities were well maintained. Accommodation was ok but as you'll not be spending much time inside it didn't matter. A major problem was the 'entertainment' provided in the evenings.For a family hotel complex it was far too loud and went on too late. The pa system was simply too loud and was cause our 6 month old baby to stay awake. On two occassions, I went to the reception desk to complain but was told that they couldn't do anything about the sound levels as it was run by a seperate company. This is the only reason why I could not foresee returning to the resort. I would also not recommend it to freinds based on the inappropriate & ridiculously loud entertainment. It was not a problem that it was only in Italian - but the volume caused the whole family problems when trying to sleep, If this problem could be resolved. I would definitely book again
Food was good in most days. The pool was also great, until in some colder days the water was not warm enough. I love tha fact that the accommodation is in bungalows - close to nature. The staff was not always as helpful as could have been. We were independent travellers (not with a group) and sometimes struggled to get information / advice in English. The profile has changed towards famililes with larger (teenager) childhren and German groups - our prefernce would have been to younger children / English speaking people.
The staff in restaurant was very nice and friendly. Special thanks to Gabriel
The location is very peacefull, access from Palma with the offitial TIB bus line is quite easy, as well for to Alcudia (refulat busses). The bungalows are very nice for small famillies or couples. We were there the second week of september and this familly-oriented resort was not crowded at all. Can Picafort is at walking distance : the supermaket is very close, and the bungalow fridge worked fine ... (see comment on food) The food at the buffet was not exciting at all, but I have no complains to make (just make sure that you arrive on time for the restaurant's opening times). I guess it is convenient with kids, and for thier taste, but yonger couples will prefer to choose "breakfast only" and go out for diner (Alcudia/Can picafort - regular bus line)
Pleasant surroundings The Heating system generated Humid Air inside
Great facilities - 4 pools, gym, restaurant. Rooms were well appointed with useful kitchenette. Handy for the beach.
A perfect 4 star family hotel with everything a family wants to spend a nice vacation at Mallorca Nothing!
Helpful friendly reception staff. good room facilities.
I wouldn't know! When we arrived, we found we had been shunted 7 kms further out of town into a "brother" facility, 2 and a half times further from the beach. I did NOT get the holiday I ordered and paid for. Check that you actually have bookings at the "Viva" you ordered!
The pool was the best part, also the food from the bar was lovely. Mosquitos!!!!
2 storey apts. lovely pool. accomadation very clean. nice food. staff friendly.
A nice quiet place to take the family. Close to big supermarket. Donna and Peter very friendly and helpfull. Good mixture of internatioal guests. Well linked with bus stop outside. No laundry service
Stayed at the Solecito the last week of Aug 2010, we stayed in apt 218 which was 1st floor overlooking the pool, I think this block is in the best position (1st floor 218 - 221 ground floor 108 - 111) as they overlook the pool, have the morning sun on the balcony and do not get any noise from the pubs etc on the main street that I think may be a problem in some of the other apts. Pool really nice 1.5m at deep end. loads of sunbeds. Peter the English guy on reception is a really friendly guy who'll go out of his way to help you. He also runs the bar where you can get a good meal and drink, kids meals 3euro, adult meals 5-6euro,coke 1euro,pint 2euro.5 min walk to large supermarket, 20 min walk to beach and main shops etc. nice relaxing week Not the hotels fault but bring plenty of mozzy repellant!
THE BEST THING ABOUT THESE APARTMENTS WAS THE SWIMMING POOL. COCKROACHES!!!!, THEY CAME AND SPRAYED SOMETHING, BUT HAD TO BUY COCKROACH TRAPS AND THE ROACHES WERE TO BIG TO FIT IN THEM, SO HAD TO BUY SPRAY. COULD HAVE BEEN CLEANER, IT WAS FAIR BUT A THOROUGH CLEAN WOULD NOT HAVE GONE A MISS. THE FRIDGE WAS RUSTY AND THE PLASTIC BROKEN, SIDEBOARD IN LIVING ROOM HAD WOODWORM AND THE LEG WAS CRUMBLING, TABLE AND CHAIRS IN THE KITCHEN WERE RICKETY AND LOOSE. THE LOCATION WAS NOT AS DESCRIBED BEING 700M FROM THE BEACH IT WAS MORE LIKE 1.5 MILES AT LEAST! THIS WAS ONE OF THE POINTS THAT WE CHOSE THIS HOTEL AS ONE OF OUR PARTY HAD DIFFICULTY IN WALKING LONG DISTANCES THE ADVANTAGE WAS THE TAXI'S WERE VERY CHEAP. EVERY TIME WE ASKED THE HOTEL TO ORDER US A TAXI WE HAD TO PAY 20 CENTS FOR THE PHONE CALL!
Friendliness and relaxed atmosphere
the room facilities were excellent for families. its a ten min walk to beach and further ten mins to main shops. However there are excllent bars/ restaurants right beside the hotel that cater great food. the mosquitoes
Ideal for families with small children, very relaxing for parents
Small apartment complex with swinning pool right outside apartment door, ideal for families