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The people at the reception were very friendly and helpful. The room/bathroom was nice and clean.
the air conditioning room was not working for all stay. I asked for the first two nights to solve the problem without success. There was not soap in the room.
Location of hotel ideal. Reception staff very very helpful and friendlty. Great choice in food options. Pool & surrounding areas incl. gardens excellent. Much appreciated airport pick-up/drop off. Bar area badly serviced during day time from a staff and food point of view. Felt that this hotel is predominently for the German market, we as a family felt very lost for English speaking company.
Hospitality and friendliness of staff.
The hotel staff were very friendly. The hotel is sorrounded by a beautiful garden with calming features.
Have been to this hotel several times always a good holiday here.
the staff were friendly and hotel close to old town and new with plenty of shops and bars etc,rooms were fine for sleeping in nice bathrooms hotel not international did not cater for us british tv all in spanish or german food is for every other nationality apart from british,enterainment was all in german or spanish and not enough seating at the pool or for the enterainment in the evening.we payed for half board but ate out most the time costing more money again was not happy.
Bahia de Alcudia is a very nice family hotel, with lots of facilities for the family. The hotel and the rooms are very clean. A very nice hotel, and good value for the money. The food was ok, but had the mass production feel to it.
the staff were very good. the fact that every tv channel was german! not a single spanish or english one!
handy for everything, could usually find a parking place, apartment really good with comfortable beds lack of utensils in kitchen - not even a sharp knife or a kettle, sauna was rarely switched on, website promised a hairdryer in every room but there wasnt one
Very close to the beach and to the facilities at Alcudia Port.
Quiet surroundings , esy shopping, good restauants charges for wireless internetr
Very impressed by the helpfulness and efficiency of the lady on the front desk. Some extra lighting in the main room would have been helpful - over the table.
Good value for money. Efficient staff. Good breakfast. Excellent location. Uncomfortable beds
Going out the room was pretty dirty,lots of mosquito's
The helpfulness of the reception staff and the size of the apartment. The 'gym' was extremely disappointing. I think that calling it a gym is false advertising as the selection of equipment was minimal.
Good, adequate apartement for our needs. No
We enjoyed our stay very much, and generally we were pleased with the hotel and its staff and facilities. There is a r-u-l-e set by the hotel that says that blankets must NOT be put on chairs before they are to be used (in order to prevent "pre-booking"). However, this rule was not followed by the hotel guests, and the hotel did nothing to prevent this, and thus obsoleting their own rule. Quite meaningless....
I liked the facilities. The rooms were clean and the area well kept. Poor information about the sourrounding area; the staff knew a lot about the hotel but when it came to questions about restaurants and excursions, they lacked information and didn't bother to help. The pool area was very noisy - too much music at all times during the day from the entertainment area - not necessary.
We've visited Mallorca in the end of June 2010. Location of the hotel is excellent, 100 meters from the Port d'Alcudia beach, shopping and entertainment just 50 meters away. Very friendly staff, especially on reception. Cozy and stylish room with large balcony. None, except that deposit box was for extra charge (usually included in the room price in 4* hotels).
Staff accepted my refusal of a studio room politely & updgraded to apartment. The studio rooms do not have beds. 2 single sofas!
Lounging by the pool, enjoying the jacuzzi and the 100 yard walk to the beech and shops! nope
Nice and spacious room, very close to the beach. The indications to arrive to the hotel (taken from the link put in the website of booking) pointed to a wrong street
I liked the quietness of the hotel and the staff were ok. Room could have been cleaner and there was no toilet paper in our room and also a dirty ashstray was in our room when we arrived.
The staff on reception were efficient when I telephoned to ask for directions to the hotel. The room was dirty, in particular the bathroom. The flow of water coming out of the taps in the basin was ridiculously inadequate. The furnishings were generally shabby.
Friendly reception staff and cleaners. Relaxing pool area. Clean and homely. The option of smoking. Upgraded to apartment at no extra cost (end of season) Gym and sauna not open in the morning :(
The relaxed and undisturbed atmosphere while at the same time being in the heart of the port area, adjacent to Marina, Shops, and great choice of Restaurants. The staff were excellent and most helpful, and the facilities were adequate for our needs. Also close to Old Town. No. Would perhaps, like some 'in-house' light musical entertainment on an odd evening, like piano and vocalist, but appreciate the need to get the right balance so as not to spoil the quite and relaxing atmosphere. note:, My guest review below would reflect an overall closer to a 9
Corridors very tired, studio apartment not very well equipped, towels worn and threadbare would not rate as a 4star
The hotel was situated in the centre of Alcudia, the pool and gardens and apartments were clean, and was good value for money, the staff were very helpful
Service and meals were very good. Plenty of variety, quality & quantity at breakfast and dinner. Our room was well located overlooking the pool. We arrived late after all meals had been served. Advised by reception that a cold buffet was available however the selection was poor and meat had been left warm over the bains marie. Not good for salmonella etc. It would have been better if they had not offered any late meal. First impressions may have put us off. But we later experienced the excellent food for the remainder of our stay.
The hotel is centrally located in Puerto Alcudia an ideal base for the marina. It is a quiet hotel ideal for relaxing by the pool, good food and clean rooms.
Honestly we just used the hotel to sleep at and have breakfast, and for that it was more than sufficient, and we were very satisfied with the price and what we got for it. Seemed a nice hotel also for families. Would not recommend it to couples. Lack of variety at breakfast buffet
Good location, near the sea. Pool. Freindly and helpfull staff, good breakfast, good value for money
I dont know how this hotel can get 3 stars.Huge mistakes.The hotel definitely need a remodeling! I was tehere only 2nights -sleepless nights.
the relaxed atmosphere of the hotel and the nice gesture of a bottle of bubbles on my birthhday. finding the patio doors unlocked ( twice ) after cleaning , not very safe especially the terrace being on the ground floor!
The position of the hotel was excellent - well away from the hustle and bustle of the town. There are many restaurants within very easy walking distance. The bathroom in room 8 needs some renovation. There was a problem with the bath water which took about 20 minutes to drain away, therefore necessitating a wait before the next person could use the bath or shower. walls are very thin so could hear everybody and everything
On our arrival at the hotel Alcudiamar, we were greeted by extremely friendly and efficient reception staff. Our room was clean and comfortable and we enjoyed a very pleasant stay. We would not hesitate recommending this hotel to any of our friends and we will certainly return to this hotel in the future.
The location was perfect for our requirements, faciliiies were good and the staff very friendly and helpful. Limited choice for Breakfast buffet/
The staff were very friendly especially on reception. It was a great place to relax in a fantastic location, the suite we stayed in was especially nice.
Efficiently run, including the buffet dining, reflecting the largely German client base. Location is good, nice views out over the water. Beds are twin beds rather than doubles. Parking is payable seperately at €7/day to the marina management.
Clean comfortable hotel, in a good posistion in the harbour, lovely pool and garden area for sun bathing.
Everything could not falt this hotel at all Nothing
The reception staff were very helpful and had great english.The outdoor pool was fab and the indoor one was very handy on a rainy day! no
Viva Tropic is close to the beach, restaurants, shopping. The hotel is clean and staff is very serviceminded. The pool-area is to small compared to the number of guests. The prises in the hotel-supermarket is way to high!!!!
The garden is very good and the renowated apartment we staid in was very nice. Supermarket in hotel had very little selection of food and offered old bread.
The fact that the hotel is a aparthotel, enabling us to cook some food on our own. Moreover, the hotel is close to the city center
Fun activities for children, nice poolarea and friendly staff
The bar/food service was very slow to the point were we waited 30 mins for a drink and then decided to cancel and go out around the town
Our room was very well appointed and in great condition. The large flat screen tv was a plus and kitchen accessories were of good quality and quantity. The hotels facilities are excellent, particularly the indoor pool and fitness room. Our room was rear facing and was close to the delivery point for catering trucks etc which arrive early morning. Such a noise irritant was not unexpected when staying in the centre of a reasonably large town, but for other guests who value peace and quiet a pool facing room should be considered.
We went the second weekend in October so it was fairly quiet and peaceful. Still there was nightly entertainment and all the facilities and services were still open. The apartment was a fairly decent size with a balcony and a good price. The double room had two single beds pushed together.
Very close to the beach as well as shopping and restaurants. Modern and clean. Could be noisy at times with lots of children running around in the corridors. If you are not traveling as a young family, I am not so sure that this hotel is appropriate.
The Hotel was clean and the reception area very smart. Because we were there in February the hotel caters very much for people on biking holidays these arrive daily and often taking their bikes up in the lifts to store in their rooms. We did not try the restauant but it looked very inviting. The hotel was very good out of season and good value for money rooms cleaned five time a week and all the main areas were cleaned daily.
excellent staff, very good service
We liked the food,the garden and the nice rooms with balcony
First class accommodation with high quality of meals Great seafront location but the general area was less appealing
the really friendly and experienced staff,and the relaxing feeling around the Hotel for the guests., and the vast selection of food on offer for both breakfast, and Dinner. The attention to detailed cleaning by the Hotel Staff was impressive. Well, there has to be something wrong doesn't there, But in this case, only the coffee served in the Bar during the day could be improved, by making it stronger, the Italian way. Thats all folks
spacious, good facilities, excellent food choice n/a
It was quiet and relaxing.Staff very helpful.Situation , amenities and cleaniness excellent No
Great location, quiet because it was an adult only hotel. The grounds were beautiful and view was excellent. We upgraded to a royal suite which included a roof top hot tub, chair, sofa and bed. The staff were very helpful and friendly. Fellow guests were mostly British with some Germans. All staff spoke English, and most German also.
Quality of the room and food
Staff extremely friendly and helpful, excellent location right on the beach, no children so made a very relaxing atmosphere.
Standard of food Menu, for both breakfast & Dinner, can be described as First Class and contributed in great part to a most pleasant stay. Room Television Stations available should be more represenative of the Hotels International clientel, I.E. English Speaking programmes unavailable - News Only !
Clean & friendly staff..... Out of date hotel, due to size of rooms, comfort level, none. No where to sit down, had to ask to change to a larger room, because the room was to small & TV was old (14") with not enough English channel`s.......Food was ok, but could approach with a more modern approach by cooking fresh eggs and omelettes in front of clients, etc.
Excellent location, near the beach
location & hotells staff. lokacja i obsuga hotelowa. -
The presentation, choice and standard of the food was excellent.The staff were very friendly and helpful.The entertainment was good, family entertainment The size of the lifts are not appropriate
Food was good, great selection. Close to beach Small Pool, shower in room was tiny
Food excellent, good choice. Rooms clean and tidy and helpful staff. The only downside was the small lifts.
the food was lovely noisy guests no security that we saw
Excellent entertainment for children
The hotel is not bad but the food is horrible and with half-board you are not allowed to drink even the glass of water during your meal!!! as well as you are not aloowed to bring your drinks. So tell me who is eating his meal without drinking anything at all?
Good staff and great manager Very basic, people/students run wild at nightimes partying...forget about sleeping (biggest complaint)
Good location for the beach and bars
friendly helpful staff, central location, no fuss breakfast, foreign travellers and local workmen seemed equally as comfortable there, kept traditional spanish feel No
It wasn´t as good as the Internet suggested, but the main indicator is "you get what you pay for"- in future I´d rather pay more to get more. Catalonia hotel chain was infinitely superior for much the same price range
Staff was very helpful a the hotel is very good for this money
Very good hotel, clean and comfortable excellent friendly staff in a great location would definitely go back. I liked everything
the staff and ambiounce (cant spell it ) it was a warm ,welcoming place to stay an english channel on the tv would be nice
friendly and nice staff
easy access to main thoroughfare
Price, friendly folk