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Beautiful location with balcony overlooking the promenade and the river, and a view of the mountains. I enjoyed going to sleep to the sound of the river. Fantastic food in the Fino restaurant and a lively bar/nightclub, Sketch. Noise from the nightclub can be disturbing on the riverfront side, especially with the balcony door open on Tuesdays and Saturdays if you're trying to go to sleep early.
good location, 2- and 3-hour passes to Terme pools free of charge, good breakfast, and priced far less than the Hotel Therme just across the river. small room, lower floor thus noisy - if I return I'll ask for a different kind of room.
Staff was very friendly, atmosphere is very relaxed. We had booked bed and breakfast only but ate the half board menu on the first night as it was pouring outside. Excellent value for money and good cooking.
Great location, right on the promenade. The room I stayed at was not one of the boutique-style, it looked rather dated, but still, it was comfortable and clean. Friendly staff, standard breakfast. Underground parking 200m away costs 12 euro per day, which is not bad for such a centrally located hotel.
In fact the Hotel has a very good location close to the river and down town. It is not a 4 star hotel that is the point! Bella posizione vicino al centro e al fiume ma non è un 4 stelle. Breakfast poor - at 9:00 am everything was finished from the buffet. It is not a 4 stars hotel. La colazione a buffet alle 9 aveva un tavolo quasi vuoto.
The spa facilties
the vicinity to the therme and spa; the location in Meran, the design features of the hotels itself.
The design of the Hotel and the very specious, modern, room (room nr 323). The spa facilities of the Hotel combined with the Termen is unique. Cleaning iof the room can be much better, a lot of dust shows how little time is spend on this subject.
Courtesy of staff, breakfast
restaurant + receptio n policy about reservations in other restaurants
The best of the Italin design in every day use, everythere. The breakfast, the hotel guests.
The closness to the Spa Parking is a little bit tight
the use of the therme and easy way of getting there via the bathingrobe tunnel.the location is great and the hotel is well designed and makes it a pleasure to stay there.
Excellent design good services wonderfull athmosphere
the staff was great, the breakfast simply wonderful. Nice restaurant - very cool dishes, but you also get full at the end! Wine list one of the most complete
Great Hotel, friendly staff, the perfect place to relax. Room was modern and clean, spa is great, as is the outside pool. Food is top grade.
Was a little bothersome to have music playing in the patio area past 10pm.
Well-designed sunbathing & pool area. Good room. This hotel is the hardest place to find in the world! I spent 3h 36min's & 40 miles (64km) driving around the Meran(o) area looking for it! I stopped 6 times to ask directions & no-one had heard of it, or the street it was on. When you enter Meran(o), there are signs to every hotel, except this one! I only found it after I asked at another hotel! This hotel is in a suburb of a large town, although it has mountain views, it's not in the mountains, or a resort town.
Clean and luxurious Too expensive restaurant
People were woderful and the breakfast was great every thing was fine, the only thing was the outdoor pool was not heated and that was one of the reason we went there. The indoor pool was small and not so good for swimming.
Large airy rooms, well furnished and well maintained, siting and staff friendliness Overrated and overpriced fixed menu (very limited) restaurant with mixed and limited ability to cope with dietary needs, Thursday night fixed and expensive menu degustion (140 euros for 2 with no choice). Breakfast buffet not replenished as items run out,
Very friendly staff, gentle, witty, very obliging with everything. Romantic and very relaxed athmosphere. Excellent food and wine. Nice and quiet SPA-facilities. Not too big hotel. Great stay, I would love to go back there. Maybe I would turn off the background music during meals in the restaurant.
Hotel was newly renovated. Beautiful sun terrace and wellness center. The hotel advertises that dog's are welcome. They don't tell you that dogs must stay in room at all times. They are not allowed in gardens or inside restaurant.
Room and bathroom spacious (maybe a handicap room?) and there was a small patio, but ours was in the inside so it overlooked the parking lot. Clean and the free parking is great. The hotel location is perfect- about 2 blocks from the main downtown area with shops and restaurants. Breakfast was standard- yogurt, breads, scrambled and poached eggs, pastries, and packaged cookies/breads, but great view of the lake from your breakfast table. Wireless internet worked well. We didn't know there was a gym, sauna, massage. Overall the hotel seemed a bit expensive, but I suppose it's on par with the others in the area. Next time I might try to save by not staying right on the lake... especially since our room didn't have a view.
Very friendly people, family driven hotel, nice location in interesting city, beautiful nature, hiking possibilities and some shopping possibilities.
Your attention to your guests comfort was very appreciated and noticalbe. The food was excellent and serice outstanding. We look forward to a future opportunity to return and enjoy the comfortable surroundings.
everything was excelent: panoramic view, very good service, wonderfull spa, silent and big room, good food. Worth recomending!
The beautiful landscape, very nice restaurant
Very relaxed; magificent setting, friendly staff, well appointed rooms, very comfortable Restraunt good but would appreciate a wider range perhaps some Italian choices as oppposed to the more Austrian selction.
Thoroughly enjoyable. The view is unreal - absolutely amazing. Would definitely go back.
Everything!..... from the lovely staff (who searched the hotel for paracetomol for my wife) to the excellent childrens play room with a climbing wall. The views were to die for and the panoramic restaurant was everything we could have wished for.
the view the quiet the spa the corridors smell very bad
Amazing mountaintop view. Excellent dining experience.
Perfect service, one of the best I have seen.
The view is freaking outstanding, kind feels like "The Eagle's Nest" meets "W Hotel". They have a stylish sauna/pool/steam/chill area. This is a great spot for a chillout, romanic weekend.
It was very peaceful and restful and the staff were very attentive.
Attentive staff, easy walk to town centre, quiet location, pleasant garden and pools, good food no
Quiet and relaxing, Friendly staff No
Staff went out of their way to assist with suggestions of what to see. Accomodations were near everything. Very clean offering good service.
Excellent first class, great hotel. Non a perfect hotel and great location
In its time, the hotel must have been a beautiful building, but now the decorations are a bit tried. The gardens are very nice. Difficult to class the hotel as being 4*; more like 3*. Not value for money. The kitchen needs to learn to cook proper scrambled eggs. (Sorry to criticise, but if they're not told, they don't know and improve.