Overview

Mercury Grand Hotel

2170 South Road, Poughkeepsie, NY 12601, United States
+1 845 462 4600

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+1 845 462 4600

Overall guest ratings

3.5/10 Mediocre
Based on 348 reviews

Review highlights

  • 7.7
  • 4.0
  • 3.8
  • 3.7

Nearby

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    About

    When visiting Poughkeepsie, Mercury Grand Hotel is a great choice to consider. Guests can take a dip in the outdoor pool, and free perks include continental breakfast, WiFi, and self parking.

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    Amenities

    • Complimentary breakfast
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Room service
    • Outdoor pool
    • Express check out
    • Cable or satellite TV
    • Air-conditioned
    • 24 Hour Front Desk
    • Free parking
    • Designated smoking area
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    Reviews

    Guest reviews

    Overall Rating

    3.5 Mediocre
    Based on 348 reviews
    • 7.7 "Good location."
    • 6.1 "Service is ok."
      5.4 "54% said the reception staff was ok."
      5.0 "Only 50% thought the service was professional."
      5.7 "57% thought the management was tolerable."
    • 4.0 "Internet is poor."
      3.3 "67% said the wifi quality was bad."
    • 3.8 "Not very comfortable."
      3.1 "69% didn't like the uncomfortable beds."
      2.0 "Air conditioning was criticized by 80%."
    • 3.7 "Breakfast is below average."
    • 3.4 "Disappointing food."
      0.0 "For 100%, the dining experience was not enjoyable."
    • 2.6 "Terrible amenities."
      2.6 "74% thought the building wasn't nice."
      3.4 "For 66%, the lobby entrance was sub-standard."
      4.4 "56% complained about the elevator."
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    Overall Rating

    3.7 Mediocre
    Based on 184 reviews
    • 8.0 "Location is great."
    • 5.9 "Service is ok."
    • 4.1 "Not very comfortable."
      3.5 "65% didn't like the uncomfortable beds."
    • 3.6 "Breakfast is below average."
    • 3.3 "Disappointing food."
    • 3.2 "Terrible amenities."
      3.1 "69% thought the building wasn't nice."
      3.5 "For 65%, the lobby entrance was sub-standard."
    • 2.6 "Awful rooms."
      0.2 "98% thought they were poorly maintained."
      1.6 "84% said rooms were dirty."
      3.5 "65% didn't like the uncomfortable beds."
      1.4 "86% thought the tv was sub-standard."
      0.9 "For 91%, the rooms looked old."
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    Overall Rating

    4.7 Okay
    Based on 111 reviews
    • 6.3 "Service is ok."
    • 4.0 "Breakfast is below average."
    • 4.0 "Not very comfortable."
    • 2.8 "Terrible amenities."
      2.7 "73% thought the building wasn't nice."
    • 2.4 "Awful rooms."
      1.7 "83% said rooms were dirty."
      0.4 "96% thought they were poorly maintained."
    • 2.2 "Horrible vibe."

    Overall Rating

    4.2 Okay
    Based on 52 reviews
    • 3.2 "Awful breakfast."
    • 3.1 "Awful rooms."
      2.1 "79% said rooms were dirty."
    • 1.9 "Generally quite dirty."
      2.1 "79% said rooms were dirty."
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