Overview

Mercury Grand Hotel

2170 South Road, Poughkeepsie, NY 12601, United States
+1 845 462 4600

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+1 845 462 4600

Overall guest ratings

3.5/10 Mediocre
Based on 441 reviews

Review highlights

  • 8.0
  • 6.2
  • 3.8
  • 3.4

Nearby

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    About

    When visiting Poughkeepsie, Mercury Grand Hotel is a great choice to consider. Guests can take a dip in the outdoor pool, and free perks include continental breakfast, WiFi, and self parking.

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    Amenities

    • Complimentary breakfast
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for Disabled Guests
    • Room service
    • Outdoor pool
    • Express check out
    • Cable or satellite TV
    • Air-conditioned
    • 24 Hour Front Desk
    • Free parking
    • Designated smoking area
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    Reviews

    Guest reviews

    Overall Rating

    3.5 Mediocre
    Based on 441 reviews
    • 8.0 "Location is great."
    • 6.2 "Average value."
    • 5.9 "Service is ok."
      5.2 "52% said the reception staff was ok."
    • 3.8 "Breakfast is below average."
    • 3.4 "Not very comfortable."
      2.8 "72% didn't like the uncomfortable beds."
      1.3 "Air conditioning was criticized by 87%."
    • 3.0 "Food is inedible."
      0.0 "For 100%, the dining experience was not enjoyable."
    • 2.3 "Disappointing internet connection."
      1.7 "83% said the wifi quality was bad."
    • 2.2 "Terrible amenities."
      2.0 "80% thought the building wasn't nice."
      3.6 "For 64%, the lobby entrance was sub-standard."
      0.2 "98% complained about the elevator."
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    Overall Rating

    3.7 Mediocre
    Based on 211 reviews
    • 8.2 "Location is great."
    • 6.0 "Average value."
    • 5.6 "Service is ok."
    • 3.7 "Breakfast is below average."
    • 3.7 "Not very comfortable."
      3.2 "68% didn't like the uncomfortable beds."
    • 2.8 "Food is inedible."
    • 2.7 "Terrible amenities."
      2.5 "75% thought the building wasn't nice."
      3.6 "For 64%, the lobby entrance was sub-standard."
    • 2.3 "Horrible vibe."
      1.0 "90% criticized the unstylish hotel."
      3.6 "For 64%, the lobby entrance was sub-standard."
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    Overall Rating

    4.9 Okay
    Based on 154 reviews
    • 6.0 "Service is ok."
    • 3.8 "Breakfast is below average."
    • 3.5 "Not very comfortable."
    • 2.7 "Terrible amenities."
      2.6 "74% thought the building wasn't nice."
    • 2.7 "Horrible vibe."
    • 1.9 "Awful rooms."
      1.8 "82% said rooms were dirty."
      0.5 "95% thought they were poorly maintained."

    Overall Rating

    4.3 Okay
    Based on 74 reviews
    • 3.2 "Awful breakfast."
    • 2.2 "Awful rooms."
      1.8 "82% complained about the bathroom."
      2.2 "78% said rooms were dirty."
    • 1.8 "Generally quite dirty."
      2.2 "78% said rooms were dirty."
    data provided by TrustYou

    Recent Reviews

    Find reviews that mention
    hotel needs
    hot cold buffet
    pleasant and helpfull
    old tv and remote
    lena
    tv stations
    bathrooms were terrible
    poor service
    ceiling in the bedroom
    smells stains
    mercury
    poor shower
    general needs
    massive renovation
    horrible smells
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