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All very good - excellent staff attitude - very helpful
The friendliness of the staff and the fact that there were plenty of them. We didn't have to wait for anything. Nothing
Good directions, beautiful location , excellent accomodation & food was great.
The room was clean with WiFi. The hotel is in a very nice location with plenty of parking. The room was quite small. The food was very expensive and not up to the prices. The bar and restuarant staff are very slow. The corridors in the hotel have laminate wood floors and are very very noisy with footsteps.
Very friendly and helpful staff and cleanliness of room
The hotel was comfortable, the staff were friendly and obliging, the restaurant was good value with the food well cooked and presented.
the friendliness of the staff who were very helpful too. its excellent location.
Food was good,service friendly. Stayed in single room. No bedside light or anywhere to put book, glasses etc. Other guests coming in from night out until 5am, although this not the hotel's fault!
Catered well with coeliac diet. Excellent breakfast selection. Although the room was comfortable and clean the furnishings were a bit spartan. A bit more colour could have been introduced. 1030 checkout is a bit early.
It was clean, the food was nice and good value for money The staff were not friendly, we felt that we were always being rushed when eating and the rooms were very small
The mattress was a combination of being extremely poor quality & extremely old resulting in uncomfortable nights sleep.
not to busy and in a good spot
Cosy & excellent value on special promotions. None
The staff were excellent This hotel is in dire need of modernisation and, in particular. the bedrooms. £80 per night for this standard of hotel is too much. The website is misleading.
friendly, polite, entertainment, clean comfortable rooms
The price The best was extremely hard!
The amount of facility's that was available. The bed was like trying to sleep on a slab of concrete.
excellent amenities and good food beds not very comfortable
The hotel is very stuffy and mostly for eldery people. the lounge and the bar where very quiet and did not have a relaxed atmosphere
Location. Oasis. Breakfast queues.
everything the weather
Check iN was efficient One of the two rooms I booked was in an abysmal position. Having to pay for two nights when I only wanted one was also annoying. Breakfast was way too expensive as was the bar prices
the package i booked was fab value for money and we were upgraded to a suite at no extra charge
Fantastic Staff - brilliant location Only 1 radiator worked in the suite - cold at times. Only 1 window capable of opening - rest were screwed shut!!!
the hotel was very nice and the staff were very freindly and helpful,there prices were reasonable, but for families it could run out a bit expensive. as for my wife and i it was okay and we would definatlet go back
A lovely hotel, we had a really nice stay.
staff most helpful and we were fortunate to have an upgrade of room as a result of our membership . We were at Blackpool for a show, unfortunately Restaurant did not open until 1900hrs too late for us however this is not a complaint under normal circumstances we would not eat so early.
Been staying at your hotel for the past five years in november and we have always had a pleasent stay,nice and relaxing atmosphere friendly staff and good food..
nothing the food was late and cold
Welcoming, friendly reception staff. Spacious comfortable room with air conditioning, big bed and beautiful bathroom. Excellent breakfast.
The hotel is in a good location with all the top class amenities you'd expect of a venue of this standard. All the staff were very helpful and extremely pleasant. Restaurant staff especially made you feel relaxed and were a good laugh. Have been before and will definitely return.
Big room, friendly service and ease of access to Blackpool Promenade The Breakfast Buffet seemed disorganised as we had to wait nearly half an hour to get a table. When we got to our table, there were many tables not filled around us. They don't seem to be able to have enough staff/tables to accomodate all guests in a full hotel.
it was a very clean and staff were so helpful, room was amazing, had a great stay and will be returning.
Close to the pleasure beach. Home from home. Staff very friendly and welcoming. Breakfast was lovely. Having to go home.
Overall a very nice hotel, the breakfasts were amazing! The rooms were pretty basic, bedside lights did not work, no batteries in tv/dvd remotes, bathroom linen could have been better (no flannels or bath robes) Very noisey during the night!
the size of the rooms, the staff in the bar very customer focused. the hot ice package very good value for money and excellent breakfast menu. dvd didn't work very well, and there was dust under the tv, when checking package wasn't explained it was only on asking did we find out what was included.
everyone was so freindly and helpful the food was fantastic very clean very modern great choice of wines the rooms were of a very good stanard could not fault the hotel in any way
The location of the hotel and the parking facilities. The breakfast buffet was excellent.
We got what we expected
Location was brilliant. Staff were generally very friendly and helpful. Be prepared to queue for breakfast in the morning.
The bar staff were really nice The matress was a disgrace you could feel the springs through also we were wakened with banging at 7.45 from workmen in another room
It was nice and homely.
Proximity to transport facilities
we order a breakfast in room, and it wasnt nice at all, i had a upset stomach after eating it...
Leaving Value for money
at the arival to the hotel the hotel had a different rate then it was originaly stated in my booking after sorting it out with hotel manager the rate was corrected but was at great inconvenience.
The hotel was very clean, the choice of food was good The hotel could do with 2 more lifts, there were a lot of disabled guests staying and the lifts are only large enough for 1 chair, creating a long wait for the others travelling in that party.
It ticked all the boxes Paying to park, the room rates are high enough to cover this
Would have liked sky tv in the room.
A beautifully,modern decorated hotel with quality furnture and fittings which is extremely clean and well presented. The staff were very friendly and helpful in advising a restaurant to eat in. The breakfast menu was superb. Situated just off the main promenade between central and south piers. A must for couples wanting something a little bit more upmarket whilst in Blackpool.
Excellent hotel staff very friendly room 4 excellent room would stay again & recommend to anyone
the staff is very helpful and polite ..... hotel is clean and new...... room is also clean, relaxing and new with a amazing sea view from the balcony. everything was just perfect.....thanks you guys from Number One South Beach!!! i will definitly be back and recommend my friends to stay at ur hotel!! nope .........
The room was comfortable and clean. Overpriced for what it offered and it's location.
we both loved this hotel could not fault it excellent best hotel have ever been to
Probably the best hotel in Blackpool. The standard of the rooms, facilities and staff were the highest quality. It was obvious that the proprietor and his staff took pride in taking care of guests and providing an excellent service on a personal level to everyone. The rooms had the latest modern equipment in the bedroom and bathroom and the food in the restaurant was very good. I will defintely come back here the next time we're in Blackpool.
I thought the drinks were very expensive, £11 for 3 drinks in the bar. I also didn't like th efact that you can hear everything outside your room when ignorant people are walking past in the evening. Can I suggest that you have staff on each corridor at night making people aware that they need to keep the noise down as people are trying to sleep.
location and surroundings room view and lack of air conditioning
the hotel location, pool,and staff + a very good breakfast with lots of choice rooms are a bit dated but still nice
everything was lovely - very satisfied
pool and room itself was OK Room 117 has terrible view and rooms seems dark-would not come back to that floor again. No staff in gym to ask about equipment.
Facilities were good as was the breakfast. Rooms were tired looking and the equipment was dated. Guests allowed to smoke throughout corridors despite no smoking signage. Noise from function rooms below bedrooms can be heard into early hours of morning and then noise from guests who attended function as they come back to thier room.
room small, facilaties not all that
An excellent hotel, great location, friendly staff
The room was comfortable and the staff helpful and friendly
Can't say enough about the helpfullness and quality of the staff. First rate. The "Nineteen" restaurant was very good and value for money. Bedroom was smaller than anticipated. Brasserie did not represent value for money due to limited (and slightly pretentious) menu.
owners very helpful and rooms very clean vegetarian breakfast requested but was same as full english without sausage and bacon. veggie sausages would have been nice
everything, but especially the owners
the hotel was comfortable clean owners helpful and frienly nothing
location ideal for town center and attractions
The owners were extreemly helpful.Breakfasts are good and tea making facilities in the room make life more pleasant.
It was a very pleasant place to stay I found the bed very hard
Peaceful. Breakfast was great had full English made fresh each morning nothing
coming back to peace and quiet and just relaxing,and the food,which was delicous thank you my grandaughter was a bit disappointed there wasnt enough tv channels namely the music channels
The staff were extremely friendly. It was a lovely atmosphere
Friendly staff, really good breakfast, Good location for event at Norbreck castle. A good B&B.
I think the breakfast was the best bit - however is served only for half an hour and not at the time stated on the back of the hotel doors! The room was tiny, the shower was tiny and not very clean, the bed was tiny and there should have been a blackout curtain or blind as we stayed on the first night of the illuminations which were on until the very early hours
staff were very helpful and welcoming room was very small and heating did not work in bathroom
all though we only stayed one night the hospitality and service was excellent, the rooms were very clean and the breackfast was very nice. ps. we would not hesitate to stay there again ..... didn't dislike anythink...
clean, friendly,I felt comfortable as soon as i signed in.John&julie were brilliant,I would recommend it to anybody.
value for money and a great location for all the attractions for blackpool none everything was to our liking