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Great welcome, nice quality, clean, modern, good food...very impressed. Breakfast room service was very disorganised and slow, plus this hotel is a bit pricey on food and drink.
Very modern and clean. Free internet access. No food or room service after 10pm
Nice hotel for reasonable price
Nice warm welcome at reception, the girl was very efficient and friendly. The welcome cocktail was a lovely surprise too. nothing.
Very pleasant hotel with friendly staff, nice food and would stay there again. Probably the location. A little bit out in the sticks
Clean,modern, comfortable and not far from town. Some lighting in the wardrobes behind the bed would help.
Amazing hotel - The hotel was classy, smart and decor was modern and sophisticated. The staff were friendly and helpful and the bedrooms were amazing. The view we has of the Forth Rail Bridge was wonderful and the room was decorated will attention paid to every detail. Complete luxury from the moment we arrived. The bar was well stocked and not over priced. Despite the hotel being fully booked with a wedding party staying the bar had plenty space for my husband and I to enjoy a few romantic drinks before bed. I would have prefered a bath as well as a shower in our room however the shower there was very powerful, hot and big enough for two. If the hotel hat a swimming pool it would perfect.
It was a short stay but everything was fine, nice relaxing atmosphere. Good access to the airport. Shuttle bus to airport available but not early enough for our flight. Service starts at 6am
the internal setting can be rather expensive for drinks and meals
Comfort of the bed. Great shower and toiletries. I do not like the room layout as a huge mirror blocks out any daylight. Also, there should be an icemachine located on at least every other floor. Poor lighting for sightimpaired guests.
used the full use of the hotel ,the swimming pool etc was first class no
Friendly relaxing atmosphere
We have been going to this hotel for over 25yrs & just love it it is so central for everything,touring shopping golf & walking so close to the historic town of Stirling. New decor slightly on the dark side in dining room.
A beautiful place and surroundings.Would definetly recommend to other friends and family to stay here. Only concern was, that the air con was not working correctly
pleasant surroundings, helpful staff no
The situation of the hotel. The helpfulness of the staff The food was not particularly impressive.
Beautiful location and friendly staff. Only one small lift. Expect to wait.
leisure facilities were put in a famoly room with small double bed, decor needs some updating
The hotel was in a really good location, with superb grounds to enjoy. The leisure club was excellent and the staff were very helpful.
Excellent situation , with magnificent view.
They were very accommodating and let us change rooms to get away from the wedding noise. Lots of weddings - and accompanying loud music!
Friendly, helpful staff. Brilliant location with stunning views of countryside and Wallace Monument. First Class!
Staff professional/friendly and location setting is great.
On the University of Stirling campus, so ideal for meetings with University management and faculty
Peaceful surroundings. Very friendly & helpful staff even though two of my 3three days the hotel was busy with functions I got a good meal in the bar area and quick service. Compared to the rates I usually have to pay in Stirling this was value for money. It may not be in the centre of town but its very easy to get in by public transport if you want a night out and a taxi is not going to break the bank!! Why do hotels have to use "fussy" taps for bath/shower? S.M.C. are no exception and the one in room 214 took all of my strength (I am 6' and 15st) to alter the heat setting. Not great for a family!!
Clearly very handy if attending a conference at the Management Centre, but actually this would still be a great place to stay even if just visiting Stirling or the area for leisure. Food and service all brilliant. a clear commitment to green issues – more than lip service. Not really any bad points. The hot water for a bath in the evening was not quite as warm as I would have liked, though the shower in the morning was a very decent temperature. It could b that I needed to run the hot tap for longer, but that would have run counter to the environmentally friendly ethos of the place.
All staff very friendly, hotel very clean, rooms cleaned every day to high standard,good choice at breakfast Only fault was that the double beds were very small so did not have very much room to move ,so did not sleep very well
Very helpful friendly staff. The breakfast menu was excellent. I thought there was going to be a problem when we arrived - 6 rooms had been reserved instead of 3. I appreciate that there was a wedding reception but the bar service at 11pm was slow.
The hotel is good for people using the management centre or the university, it is not a leisure hotel. the rooms are basic but fine. Some areas such as the bathroom would benefit from refurbishment / upgrading. Customer service could be improved.
was at a wedding ideal the hairdryer in room did not work I didn't have one with me
Pleasant atmosphere; comfortable room; friendly helpful staff. No tea or coffee facilities in the room. Room (and bed) clearly intended for a single occupant (only one bed light).
Tired room needed decorating
Nice big room Choice at breakfast was poor compared to similarly priced hotels I have stayed at eg no potato scones, hash browns, no apparent veggie option
The location and friendly staff. The rain!!!!!!!!!!!!!!!
The longe bar and playing chess but not the very expensive drinks and it cried out for a log/ burnes fire as not overly warm Not impressed at all. room was cold due to single glazing even with the heating on. the resturant menu is very limited in choice, we saw a some guests eating out, as we did. there was no hotel info in the room?? Breakfast was a little disorganised and felt rushed. we arrived around 8.30 and it is served until 10am. the waitress removed my partners plate before I had finished then hovered as I was on my last mouthful and removed the plate as I was still eating, very poor indeed.
Freindly staff - nice atmosphere Room could have been a little larger - also unable to open window wide enough to get fresh air.
The comfort of the hotel, its faclities and the staff made this a most enjoyable stay. Unfortunately, my wife was unable to have a spa treatment due to the majority of staff being away on training
Lovely breakfast and bed was very comfortable. Generally very dated, and a bit tired. Only paid £79 so not too expensive wouldn't pay more.
Was working so only used the bed and then only for 4 hours No
swimming pool was clean with helfully staff the breakfast. mine breakfast was cold on all three days and the servise was slow you lucky to get your drink after you finish you breakfast with cold toast also it not cooked to order like it says on the breakfast menu.
the location is great and the hotel is interesting because it is an old school.
everything was just fine.
Location Trying to find the way up a one way street
Preis in Ordnung No Internet access in the room, no smoking rooms.
Peaceful room, Friendly staff, Excellent breakfast.
Very often a long wait to be served at the bar as it was one of the waiters who kept coming through from the restaurant to serve drinks.
The Golden Lion is perfectly located 5 minutes from the train, and at the heart of Stirling. There was dozens of pubs, restaurants and shops to keep you entertained, the room and bathrooms were clean, and the staff were lovely and had no problems holding my bag until check-in time. I was even able to squeak into a top-floor room with an amazing view over Stirling and of the surrounding hill-side - spectacular! While the exterior and main floor are exquisite and inviting, the hotel rooms left a lot to be desired. The beds were comfortable enough, the bathroom was functional, however it is out-dated and has an off-colour that doesn't come out from years of use. Luckily it was big and spacious - a great break to stretch your legs after a busy day.
Location, price. Car park needs better signing, and information on how to get the barrier moved.
location room was small. generally looked a bit tired
The food was good in the bar. The lobby is a little shabby as are some of the corridors but for the money I paid this is not unreasonable
Comfortable and relaxed. Parking was a bit tough.
Receptionist extremely helpful Very small room, was under the impression that there would be a bath. Evening meal very disappointing; ordered roast which was supposed to come with roast potatoes and was only told there were none left after it had arrived. Gravy very lumpy and meat very chewy. Only one large towel in room.
We arrived at the Estate and were immeidately impressed with the surroundings. The lodge was beautiful and well stocked with everything we needed and the staff were friendly and helpful. My children loved the setting and the pool. We stayed at Duchally during the worst snow to hit Scotland in years and we ended up snowed in. Despite this the hotel were excellent and really took care of us all.
Beautilfully furnished, spacious lodges in secluded setting. Very child-friendly. Relaxing surroundings and great pool. Staff friendly and helpful.
We liked: the range of facilities; the friendliness of the staff; the convenience of the location; and the comfort of the lodge.
I must point out that my friends and I stayed in one of lodges on the estate which was superb. The hotel itself seemed to be a bit staid and a bit dark. There seemed to be no play area for children - an in-keeping adventure playground area within the estate would be good
We came to stay to watch the junior ryder cup, so unfortunately didnt have time to use ll the facilities in the hote. our lodge was lovely, plenty of room, lovely designed, we ate in the restaurant, food and service excellent
good location and grounds no one at reception and failed to respond to room service.Apparently issues with the phones
excellent service and helpful staff
This is an excellent example of a country hotel. It is set in a large estate, so guests can enjoy a long entrance drive to the building! The interior and furnishings reflect a lost era, one we can only experience here and similar establishments. Our room was reasonably sized although lacking the massive bath experienced in an earlier visit. The hotel has a 5 course dinner available. The food is excellent. However, the price at £50 per head is steep. When coffee is an extra at £4, it appears that the proprietors are being greedy. As there is nowhere else nearby, especially considering that long entrance drive, what can you expect from a monopoly?
I liked the setting and peaceful atmosphere of the hotel. I did not like the room we were allocated, advertised as graciously comfortable. It was more suitable as a single room. Also had a few 'do's and don'ts which were a bit unacceptable.
Very relaxing No bar
quality of food; peaceful; excellent room; beautiful grounds
The service was first class nothing was a bother to the staf I would liked to have been able to visit a bar for drinks where I could purchase draught beer
location , fantastic building
The food was good in quantity and quality. The reception was non-existent, even after using the designated bell and the designated emergency phone no. The reason for this was that the responsible member of staff was at a meeting. Unacceptable.The immediate surroundings of the hotel wewre well maintained - the grass ahd been cut. Outwith that the grounds were poorly maintained. The scrap metal was something outwith the realms of sculpture. The decor was past its sell by date and the hotel needed some investment. Small niggly things, like a leaking noisy tap, were unacceptable.
Everything was first class - the come and go easy policy is so homely. The staff have time for you, and want to give you of the best in a totally unobtrusive way. The silence is palpable, and for anyone wanting to relax, it is simply perfect. The facilities are so good, they cannot be described - only experienced; if you want peace and quiet, along with good food. Nothing, except that the tap dripped!
Comfortable room + excellent breakfast.
attended a wedding not enough towels
The Staff were so friendly and supportive(went for a funeral). Food was excellent and rooms were really special. Nothing
The Wallace Bistro was excellent.Friendly courteosy staff and good quality food A liitle more assistance on arrival would have been welcomed
I wasn't aware that the main restaurant would not be open on the night I stayed (Sunday). Would have affected hotel selection
was there for a wedding and stayed only one night but had a very comfortable and enjoyable stay.
I stayed in the garden wing wich was lovely and quiet - no late night noise. Slow bar service.
friendly staff,clean room,all sky channels We chose the hotel on the basis of the photograph and were very disappointed to be staying in an annex
Made to feel welcome and the helpfullness of the Senior Receptionist
My second visit because the staff at this hotel are both helpful and friendly, and the hotel location is ideal for access from the motorway. Our room was large and we had an extra bed assembled for a last minute traveller on this occasion, cost £15, she reported it as comfortable enough. Breakfast was good at the hotel and evening meal, the previous night at nearby Wallaces, excellent. Nothing
Lock on room did not work, staff acted quickly to solve problem Lock did not work, however we were moved to another room
the location was great for the park and ride in to stirling. the eating inn next door was excellent too.
convenience Walls between rooms were paper thin
on the whole, a well run and clean hotel, staff pleasant and location of hotel excellent if you plan to visit surrounding areas.
We found the staff very pleasant and helpful. The room was clean and comfortable. The breakfast arrangements were roomy and the food was good.
Staff were brilliant, I had to stay extra night due to snow, staff had road closures all printed off for guests. Room clean, I put comfort down to good as I found the bed a bit hard but this may suit other people. breakfast included, great. as above, bed a little hard.
Staff were welcoming. Process for booking in and out was quick. Everything asked for was provided. On entering the room it was slightly cold. However after an hour it did warm up.
Desk staff were helpful in finding a restaurant. The breakfast offered a variety of options. I wish there had been a separate sheet on the bed instead of just a duvet. I understand that this is typical of most UK and European hotels.
Nice hotel could have been better Room smelling of smoke complained and nothing was done about it
Excellent staff. I'd like the choice to have a cooked breakfast.
Very attractive place to stay. Clean and comfortable.
The location at the foot of the Ochil hills was superb and handy for Stirling city centre. They need to pipe music into the bar area to break the silence.
Right from the hard working lovely staff to the shower, the whole castle was lovely. The room was in keeping with the surroundings and was very please to see a clean bathroom. The evening meal was well worth the money and would certainly go back again. The floor board were a bit squeaky but that cant be helped so was aware when walking over the floor.
The venison was out of this world - fantastic! The staff were also fun and friendly - had a super time in the bar! No hair dryers was unusual, however, must be common here as there isn't one at the Holiday Inn either!
The food was very well presented and very tasty There was no mirror in the bedroom area and not quite enough light at the bathroom mirror
Staff were really friendly and helpful. Hotel room nice and very clean. Food (dinner and breakfast) excellent.
We stayed over the Valentines weekend and had a wonderful relaxing break. The room and service were perfect and the food was amazing!! Very romantic too!!
Excellent service, great evening meal, lovely atmosphere. staff very friendly and conciencous.great breakfast, comfortable rooms New shower needed
Staff were fantastic, very helpful, food was out of this world, prices were competative. Bathroom was small, no lock on door
location, the food was great, the staff lovely no coffee making facilities in the room
Staff were very friendly and accomodating. Food was of extremely good quality and rooms were very comfortable
I was equally impressed with the service (incredibly friendly staff), the food and the cosiness of the place Nothing at all
This country inn boasts excellent food, warm atmosphere, cosy surroundings including log fires and woodburning stoves in all public areas. The staff were very friendly and helpful. Recommend it to anyone who wants a relaxing break.
We thoroughly enjoyed our stay at the above but were disappointed that there were no tea/coffee making facilities in the room We would have expected this to be provided in a 4 star hotel. The food was excellent and the staff very helpful, friendly and attentive. The base of the bed was frayed and we were in a back room with no outlook. The room was comfortable but one of the bedside lights did not work.
brill people! nice hotel!! very smart place and a great little find
A friendly welcome in comfortable surroundings. Good restaurant food at fair prices. We would stay again. We were lucky in getting the room with the spa bath. Unfortunately the room stank of tobacco smoke.
The staff were superb, the accommodation was excellant.
Friendly Staff, excelent food, wifi access in room the shower was rather feeble & of inconsistant temperature
good location, parking and pet friendly
varied breakfast, comfortable and spacious beds and cleanliness, throughout. Friendly staff too.
Clean and comfortable with all facilities you could need but without ostentation. Great breakfasts cooked to order. Good value. Nothing.
The service was quick and with a smile. The receptionist went out of her way to be helpful. The hotel is convinient and the restaurant is open till late
Friendly staff, ideally located for the purpose of my visit and fair price
Staff were very friendly,polite and always willing to help.The food and menu selections were excellent
Quality of fittings, good breakfast
Room was nice and clean. Location was terrible. Through traffic and lots of large truck deliveries, as well as other noise kept us awake and woke us up early. There was no remote for the room television and front desk could not locate us one and could not show us how to operate.
Elegantly restored house on quiet green, but just a very short walk from castle and cafes. Room was lovely, and our hostess was very gracious. A number of choices for breakfast. After being in tourist-central for a few days, it was relaxing to stay in a quiet residential area of historic homes.
the very efficient and friendly staff. the high quality of the rooms and the personal attention given to us.
The room was very nice and the bed very comfortable. The food in the resturant was excellent. N/A
The size of the room was decent and the bathroom very clean and a good size also. The bed was not very comfy.
Good, no-nonsense food; special offers on Mon-Weds regarding pricing of wine, comfortable room. Good location for walk into Stirling to see castle etc. City-centre location means ambient noise from road and early-morning bin lorry activity
The staff, food, comfort, position - in the city but on the edge of countryside It was a bit too hot, traffic noise (i'm a light sleeper!)
Friendly efficient staff, relaxed atmosphere, cleanliness, wonderful food N/A
Delightful hotel, central to town centre with attractive weekend rates.
We had a lovely break and would definately come back No complaints at all
comfortable and welcoming, very enjoyable
Nice Health Centre, and helpful staff Health Centre members monopolate parking spaces nearest reception area.
The hotel was very clean and friendly. The resturant menu was very small and being a fusy eatter I would not eat of there simple foods would have been ok, however breackfast was lovely with a hugh choice of varietys
Very friendly helpful staff
just being able to relax and there was no rush with anything , all the staff were really god and very helpfull.
Staff pleasant and helpful. Showers in pool changing room could be better. Taps that stayed on rather than having to constantly hit the tap would be appreciated.
Modern, clean - garden room bathroom Bedroom smaller than anticipated
Didn't have time to use the full hotel facilities / equipment
Very comfortable clean good sized room. Good leisure facilities. Very good food. Friendly staff.
really liked the view from the room and the spa facilities were absolutely fantastic really nice swimming pool and jacuzzi etc wasnt overly impressed at the food in the restaurant based on the prices but very much enjoyed the breakfast in the morning and had a very pleasant stay
Excellent rooms, fantastic food. Great location and very quiet rooms. swimming pool and spa were very nice and close to reception. All staff very helpfull and meals were good. I will be staying there again.