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Location--easy to find and close to our venue Room was the smallest ever encountered in years of travel--maybe large enough for 1 person. Microwave location made it impossible to hang clothing. Took a long time to adjust water pressure and temperature in shower. Lying in bed it was obvious someone had begun painting the ceiling and not finished the job. Really!? And why would someone hang two copies of the same framed print in a room?
Room was large. Staff called regarding check out at 11:01. Sent someone over at 11:10. Never have had a hotel / motel enforce check out like that. We were getting our things to leave at 11am when they called. Not worth the price at all. Much to expensive for a simple motel.
Staff was extremely friendly and ready to please. For the money, my room had a fridge, micro wave, coffee pot, ant safe for valuables. This seemed to be a lot for the price I paid, which for that area, seemed to be a more than reasonable $$$ value. Weather didn't permit pool use, but it was there for my use if I wanted it. They are making attempts to be green. Several notices throughout the room made suggestions to help them in that endevoir. This inn is also within walking distance to eateries etc.,and a short drive to Williams College. Very convenient! I did not find it the cleanest of places. It wasn't terrible, but I could see things that needed improvement. Furniture was in need of some fixing...nothing dangerous, but some more effort to the smaller details in cleaning up the room would be beneficial. With that said, this was my second visit to this inn and I would go again. The friendly staff trying to please their customers make it a PLUS!
the room was good the heater kept the room at 76 so i had to put the air on
Decent price, quiet, good location. I was charged twice at different rates with my name on another person's payment method, and now I'm trying to figure out how to get some of my money back for staying in only one room for one night. Online travelers be wary of the booking websites, try paying with cash or call hotels directly.
Nice beds! Microwave and mini fridge! Bathtub didn't have a stopper that worked but everything else was great.
Location Noisy, room right on parking lot
The prices of rooms are reasonably inexpensive. Staff is very friendly. Complementary breakfast was a nice added touch to our stay. We ran out of toiletries including toilet paper. One of our lamps had a broken bulb.
Location, price. Heat seemed to be on. Noise level high.
it is a quiet time of year and the setting is peaceful,which i prefer for a much needed restful environment
Good location for all the Berkshires attractions. Convenient restaurant and continental breakfast. Nice stream on the property. Will probably use again in the future. The shower was a bit mildewey and didn't drain completely.
Friendly staff, who did their best to assist with faulty A/C, which eventually worked well. Location and grounds were very nice, especially the patio area next to a babbling brook. Proximity to a good restaurant was a plus. Room seemed recently renovated-shower was great! Air conditioner wasn't on correct setting and room was hot initially.
I don't think the place has ever been cleaned - grit coming up from the somewhat clogged tub drain, a slightly bluish stain in the sink from the soap never quite getting washed away. Also, the desk guy was weirdly insistent about getting our email address.
i liked everything about my stay, including the reasonable price, the central location and, of course, my room.
Location Rip-off, toilets didn't properly flush
The location and the price for the area. The room was fine and had all the necessary stuff. Slightly old, could use some modernization especially more three prong plugs for charging phones etc. Staff handled our friend's problems with their room unprofessionally. So, staff could be more customer focused and friendly.
Friendly staff, clean room, excellent rate and GREAT continental breakfast, even with hot chocolate The atmosphere on the premises
Walking distance to shops and resteraunts.Staff was pleasant and helpful. Smelled like moth balls and bathroom was tiny.
Tremendously accommodating staff. Staff took an hour of their own time just to help us when we had some car trouble and could not have been nicer about it. Great value and great people an easy walk to everything Williamstown has to offer
Clean, decent rooms. Lots of room. Extremely nice family-owned hotel. The man at the front desk was an angel. While the facilities are a little defunct, you're paying an extremely low price for a clean, solid night's stay. Breakfast is a modest presentation of pastries and beverages- just a little something before you head out for the day. Altogether a really cute place to stay for cheap. The only complaint people can possibly have with this hotel is aesthetics. Sure, its a little outdated, and that stinks. But it is clean and cheap and friendly. I highly recommend it.
Perfect motel for the price. No frills, good clean spacious rooms with free wi-fi, in-room mini fridge,microwave and coffee maker. Small simple breakfast included which was good (I had the bagels, fresh fruit and coffee).
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The hotel was much as advertised. Very basic accommodation, no frills, but safe. Our room had a musty smell and my dresses hung in the closet still smelled odd a day after I got home. The standard of cleanliness was not what I had hoped. But the woman running the place was pleasant and efficient and the location was perfect for our needs. Next time would try another place; though, the smell and general dinginess could perhaps be avoided.
NICE CLEAN AND QUITE VERY FRENDLY STAFF. CLOSE TO ALL KINDS FO FOOD PLACES
Within 15 minutes of three art museums and a world-class theater festival The Breakfast room could have been open earlier.
Location, it was very convenient to everything we wanted to do. Plus it was very quiet.
Beds and bathroom were clean but the floor (rug) was dirty. The toilet leaked all night. It was cool but the heat was inoperative.
Just like motels I remember as a kid. Nostalgic. Too expensive.
The price was right since I was traveling by myself. Old and tired, wireless didn't work.
It served its purpose for the 12 hours we needed it. The shower was surprisingly great. There was no dresser which didn't matter but was odd but there was a fridge, microwave and iron It was dated and not as clean as one would hope.
Hotel staff was friendly and very flexible in offering us a room that was large enough to accomodate our small dog and large family. The room was a bit small, not much space to walk around in the room, but it is what it is.
Location Unclean, unfriendly No coffee 0 amenities
I did not get to stay at the hotel due to mechanical problems on my car and had to get a ride . I tried to cancle on line but was unable to. I called and got the manager -_(_who was on a cell out of state) and said he could not help me that i had to go to price line. I,m a senior with limited funds and had to call my bank to stop payment on the card.I dont think I will use price line again after this experience even tho they had the lowest price.this was my grandaughters graduation and I was left up in the air, and when I did get a ride i stayed with my daughter at the best western which was not plesant and very tiring as they argue a lot so I had very little sleep so I was very tired the next day and did not enjoy my stay and had a charge of $25.00 to my bank I could not afford Sincery yours Sandra Dupuis ( age 70)
booked with your app at 10:40pm. Arrived 20 minutes later and no answer. If the staff is going to close, they need to not allow reservations through the app. We spent 40mins driving around trying to find somewhere else in the middle of the night.
Nothing, DO NOT GO HERE. Someone tried to open our door in the middle of the night. Management was nowhere to be found. I knew it was just a budget motel but the place is beyond unsettling.
Great staff, good location. No.
Friendly staff, clean, functional room and close to downtown. The walk back up the hill was a bit of a cardio workout.
nice location to everything, very easy to get to, staff was friendly, rooms clean not really, for a me the accommodations were fine, some people may have not liked the 'need to spruce things up a bit' appearance...the only negative I can say is that there needed to be a light over the bathroom sink..
The staff were so helpful. The motel room was clean, bed unbelievably comfortable...Owner deserves great success. The motel is getting a makeover and Jim is doing an AMAZING job. He is genuinely interested in making your stay memorable. The views are inspirational....A little bit of Heaven. An added bonus is its majestic sunrises....You know how the saying goes, "It's great to be home?" It's not!!! Wish we were still there...Can't wait to go back again and again.....