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Very good location,atmosphere and service. Noise from the road in some rooms when window is open.
Outstanding continental breakfast and proximity to the Prague Castle. Easy walk to Old Town and Charles bridge as well. Perfect location to stage a visit to Prague! Secure underground parking option for $16/night or free street parking in front of hotel. The room came with a free drink at the bar, too!
Excellent breakfast, lovely artwork throughout the hotel, very good location, quiet surroundings. One older porter quite surly but that was our only disappointment. See above
everything, the staff, the food and the room opening windows, especially so big, was awkward
The spa overpriced
very comfortable Dad nice jacuzzi tub spacious room spacious bathroom great location no complaints I would go there again and recommended to my friends
I liked the interior decor of the hotel and its coziness; also, the breakfast buffet and the restaurant menu fare. I thought the bed mattress was a little soft for my liking.
Lovely friendly intimate atmosphere, very nice restaurant,
Staff was very friendly. Room was beautiful. Nothing, great hotel.
Jaccuzi in the bathroom was good to have relaxed time after day. Room was clean and tidy althogh decor was a bit too old fashioned. Location is good for castle/old town visit. I had a big drama with a taxi driver who the hotel reception arraned. Even though I clearly requested for a taxi which I would be able to pay with my corporate credit card but they sent a taxi accpeting only cash. After a big argument (with english translator) the taxi driver came back to hotel and asked hotel to pay her alomost double (for round trip which i didnt even use!), and the hotel charged me this all extra cost even though it was not my fault at all without any explanation. Only after I pointed it out they deducted the extra cost. I was really upset and It was not pleasant experience I'd expect from 5star hotel. Breakfast was simple and boring (Nothing like 5 star hotel).
The staff were very polite and willing to ensure a nice stay for us. The junior suite with the jacuzzi tub was an excellent way to end a long day of amazing siteseeing. It is located on a very steep incline.
Great hotel in a excellent location between Prague Castle and Old Town...With a parking garage! Highly recommend. Drive to "text" directions on web hard to follow, probably tricky for any hotel in old Prague; was difficult to locate without a map or GPS. Print out "map" if possible if you're driving to hotel.
Great location. Super quiet and very close to the charles bridge Very friendly staff. Very nice rooms. Good breakfast My wife and I had a great stay over the week end.
Everything was perfect, the room, service and staff. I wouldn't fault anything at all, and wouuld definitely return.
The wifi connection was really slow in room 15. I was surprised I had to pay for newspapers or print a document
Hotel staff was excellent and very accommodating to our requests. The hotel is clean, modern, quiet, and has an above average restaurant. However, like the other reviews mentioned, you see few people in the hotel or restaurant. We were the only couple in the entire restaurant. I would recommend this hotel to others, especially if you are looking for a modern room in this old, historic city.
Prime location, quite block, friendly and professional stuff. Rooms are not big but very clean and nice decorated. Would be nice if rooms have coffee machines instead of instant coffee only. Iron and iron board would be a good addition as well.
Cleaness, being new and style None, maybe does not having a swimming pool
the style of the building outside. location in Lesser town, very convenient go up Prague Castle. the furry blankets/rugs. these collect dust. I suggest you do colored cloths instead for accent & not fur. people have allergies. Breakfast can be improved on.
Location, internet access Staff could have been more friendly
Room had impeccable cleaniness and everything was in a very nice contemporary design. Bed was excellent and so was air conditioning. Hotel location was good and my attic room was very quiet. Breakfast buffet was ok by Scandinavian standards, excellent by any other standards. However, there were no fresh vegetables available, only sautéed. Small minus for the lack of trouser press, but staff gave a steam iron instead.
Excellent location, conveniently located but a quiet neighbourhood. The staff at the reception could be a bit cold some time.
Marvellous interior decoration, spacious, quite room, central locatio;n.
nicely decorated rooms,very big shower,lcd tv
Central locatinvey close to CharlesBridge& Cle Lack of fitness facilities
We stayed in a suite 603 on the top floor. We had a balcony with the views of the castle and Senate & the gardens. If u can, ask for a room at least on the 4th floor as there is a big concrete wall in front of the hotel. the hotel is 5 mins walk from Karlov most & the castle. The girls at the the reception were very nice and helpful. We didn't have any breakfast in the hotel so can't really say if is it's good or bad. There is no tea/coffee making facilities in the room, every time you want a cup you've to call the reception and they bring it to the room. It is free of charge but still a bit inconvenient.
1) Restaurant: Food was OK, but the service was very poor, for breakfast (lack of cups, spoons, coffee, napkins...), as well as for lunch (very very slow) - 2) No possibility to adjust heating in the room
Nice hotel, the manager Vitek Klima, is a very nice man, if you need help talk to him. the locaton of the hotel is very good you can walk to all the attractions.
Convenience of location. Quiet area around hotel for a good night sleep yet not far from busy bars. Breakfast service could be alot better.
The rooms in 6th floor are marvelous and have unique view to the castle or the bridge. The staff was unexpectantly polite . The restaurant was high quality. The central heating in the rooms. Too much hot in the evenings .The pressure of the water in the bathroom. The breakfast should be better for 5 star hotel
Very comfortable, very good breakfast, 5 min walk to Karlov Bridge. Wonderful view from the 5 floor! Parking 30 Euro!!! And not so comfortable.
Very quit location in the middle of old town Prague. Comfortable rooms with marble bathroom, the size is quiet ok if you are travelling by yourself for business as I did. Breakfast & breakfast room, this is not what you expect at a five star rated hotel.
ambiance and staff
The Alchymist is a lovely luxury hotel with very attentive staff and beautiful decor that really suits the prague experience. I chose not to use the spa as the services are really quite expensive.
Excellent environment feeling like home with very personal service Not enough room provisions like bottled water etc.
From the welcoming smile to the opulance of the, to the location every thing was perfect. If you want to spoil your wife/partner this is the place.
Helpful staff, great breakfast Very small room for the price
The Alchymist is a beautiful boutique hotel, perfectly positioned for all of Prague's attractions. The staff were the best we have experienced, polite, extremely helpful & informative. The Alchymist made our holiday a most memorable one. Thanks
I like the location of this hotel - in Mala strana. Also the SPA-center in this hotel is very nice. It's real pleasure to visit it.
Although the hotel looks great in its website - the pictures actually don't do it justice. It is a fabulous little jewel of a hotel tucked away in the best part of fantastic Prague. Senior staff are very good. The pool is tiny and cold; and the service, especially in the spa, is a bit hit and miss - my wife made a manicure appointment which was not fulfilled and poorly handled.
excelent location, beautifully decorated hotel, spacious room, excellent service, good selection of food for breakfast
This is a luxury hotel and priced accordingly. Everything about the place is first class. The decor is beautiful from the rooms to the reception to the lounges, breakfast room and exterior. The staff is efficient and very helpful. The whole place is comfortable. Nothing to dislike.
The concierge was very friendly and helpful. She made excellent recommendations. The breakfast is really wonderful and was included with our room rate. Also, the attached gardens are beautiful and provide a great view of the city. Great location. The hotel car is probably not a good value; although, the city taxis should be avoided.
The location was excellent and dinner on the roof terrace is worth doing. The gym has good equipment and has nice views of the garden.
The staff were very welcoming, and extremely professional. An unusual feature of this hotel is the supply of an ipod for use in your room, and a large cd library with a huge range - I only looked at the classical cds as that's my interest and the selection is impressive. The hotel guests also have access to a beautiful baroque-era garden at the rear of the hotel, it's the oldest of its kind in Prague. The hotel's roof terrace provides amazing rooftop views of Prague while enjoying excellent cuisine and a well-chosen wine list.
Good location, nice roof terrace The double beds have only one comforter. Two have two (smaller ones)would make a big difference. The suite was spacious, but had no view at all.
personal does everything to make you feel comfertable -
The service from all staff was above anything I have encountered. It was too close to the US embassy, its less than 150 meters from the embassy.
The efforts of the staff to create a pleasant atmosphere. The amenities that the hotel provides: an excellent breakfast in an attractive dining room; comfortable rooms; and a good location for access to the city's sights.
Impeccable service, outstanding staff, great music/movie selection for free
Very good hotel.
Location was great. In general service was good. The idea of the music theme is unique.The gardens at the back of the hotel are beautiful. The view at the rooftop garden restaurant is excellent. The gym is sufficient Stereo and DVD system could be improved in the room as it wasn't fully functional on arrival.. Poor wireless reception and only in the lobby. Euo wasps frequent the rooftop garden restaurant. Were going to eat at the rooftop garden restaurant but cancelled as we had a drink there in the afternoon and was served a curdled ice coffee by a female who made excuses but no apologies.
All Staff is very kindly.A view from Restrant is so beautiful.Morning Meal is Delisious. ジャグジーが使えなかった。説明書を見たが動作がしなかった。
Stunning service, attention to detail and involvement of management in day to day operations. Cuisine is excellent and breakfast an experience in itself.
Very nice hotel, clean, comfortable, and great experience overall. The staff is not terribly knowledgeable of the city or making recommendations for dining, train transfers, etc.
We enjoyed a beautiful view of the rooftops of Prague in a spacious suite, only steps away from the Castle. The hotel staff was gracious and professional, and the restaurant was memorable.
personal attention, uniqueness of the hotel
The very friendly service, reception, bellman, maid service. The location, quiet and with great view of the old city.
The magnificent views,excellent food and comfort of room are only exceeded by the friendliness and attentiveness of all staff. what a wonderfull experience our stay at the golden well was!
jacuzzi bath, welcome drink, view whilst eating breakfat, food at breakfast, friendly staff
Terrific helpful desk clerks and a very nice room. Excellent location
Everything. Beautiful view of the city from the restaurant. Quiet neighborhood away from traffic. Helpful staff. Excellent location. Beautiful surrounding gardens.
i thought its location could not be bettered for views or as a central piont for site seeing, the room was spacious and tastefully furnished
large rooms excellent view and location very helpful staff historic building amazingly small bathroom
We were treated well by the staff. They were very helpful in planning our touring for our short stay. The food was very good. The room was spacious and comfortable. The view was excellent. The breakfast buffet was tasty and generous.
The Location was exactly what we were looking for; on the River, a great view of the Charles Bridge and in a quiet area. Breakfast was very good too. If there is any comment, it is only minor; our room suffered a little from noise from other parts of the hotel. Beds were excellent but could benefit from a double duvet in place of two single duvets for a double bed!
Great location. Nice room. Friendly staff. Good breakfast included.
Location was FANTASTIC!! Staff was AMAZING!! Our King bed was actually two twins pushed together, and room was a bit small. Otherwise, a great place to stay!
Fantastic location, good staff, good breakfast. Everythings as you see in pictures. Highly recommended!!!
the location was very good. the hotel was clean and the room as well.
Excellent location, each morning when I woke up, I saw escort of the Lichtenstein president. Estonian and Lictenstein ambasies are behind the hotel. No elevator.
Wonderful location next to Charles Bridge. Spacious room. Breakfast was disappointing - could be improved.
Warm welcome on arrival, delightful room overlooking The Charles Bridge. Lovely hotel and excellent value for money in terms of comfort and location. Great views. Buffet breakfast also very good. Nothing at all. Everything was just perfect, from room , to staff, to the food.
location,my room was great,the free internet was great,jane(reception) was great the breakfast could have been better,and the bus service to airport (you should have one) my service did not show up to take me to the airport ,but the man at the reception got someone right a way which i am very happy about but i feel i was ripped off.
The hotel's location was excellent however we were put on the 4th floor and there was no lift. Also the room was in the attic. The above lack of lift and the being given a room in the attic.
The location was excellent, the view of "Charles Bridge" from our room was great, staff were extemely courteous & very helpful which made our stay very pleasant & enjoyable. N/A.
The room,restaurant and halls were beautiful - like real old Prague Bathroom and shower are like in very cheap hotel. It is partly destroing the atmosphere of this hotel
Very nice building and room (deluxe double). Excellent location. Quiet. Good breakfast. Great staff. No dresser but enough space for luggage. Wifi did not reach inside the room at the end of the hallway.
The reception desk was extremely helpful, rooms were charming
Great location. Facilities mostly as expected. Wifi working without any problems. Breakfast selection was rather poor. Bathtub was rather small.
Location, breakfasts A little too noisy, and 3 flights of stairs with no elevator was a little burdensome.
Great position, walking distance to square, castle and metro station Lack of service, i.e. no in room tea making facility or room service to provide it, no lift (which we were aware of) but no porter service to carry bags to room. I consider this hotel to be 3 rather than a 4 star level.
staff very helpful, location perfect, room (upgraded to suit) excellent though room was cleaned regularly, bad sheehts were only changed after 4 days.
The friendly staff and it's location at Charles Bridge. The cleanliness of hotel was good. Champagne in my room for my birthday was a nice touch.
location, design hotel, restaurant No
Large, comfortable, clean rooms and excellent service: hotel staff polite and accommodating. Location couldn't be better - right next to Charles Bridge. I shall use this hotel again next time I visit Prague!
Great location, great staff, great hotel, great experience!
Convenient yet quiet location, just next to Charles bridge, and 50m to tram station. Nice building and rooms, excellent serivces n.a.
Great location, in between the charles castle and the charles bridge. Very accessible to all of the city. St.Nikolaus church 2 min away, plenty of shops, restaurants, supermarket nearby. Room was very spacious, tea/coffee provided for. Bath robes provided. some english channels available on tv. suite was very pleasant. free wifi. staff pleasant. baggage storage facilities, free use of pc and tea/coffee facilities in hotel lobby, which we were free to use after checkout, printed out boarding passes for us also. while the suite was lovely - we were located on the first floor, noise levels very loud during the night and early morning. would prefer to stay at back of hotel or maybe higher floor , as noise levels did rise throughout the night.
The location, only minutes from the Charles bridge and lots of nice restaurants close by. Nothing.
cleaned room N/A
The most important is the place where the hotel is situated. At 50 m from Charles Bridge and very close to Castle is everything you can get in order to have a perfect day in Prague. Hitting was not satisfactory. In bathroom was very hot but in the room was not so good ambient. The most embarrassing thing is that you have to use the card to open the light and key for opening the door. Each time when you were leaving the room in the night you should have to take out he card and then find the locker to open the door..
hotel was in a great location staff freindly hotel very clean and comfy would go back and will recomend
Hotel is very close charles bridge. Nothing
good location. helpful staff, very clean & comfortable, would recommend no
Well positioned for sightseeing, an elegant building with style Decor in need of update but not a big problem. Better shower arrangements would be useful
cosy and quiet...! not having my own tea and coffee maker in my room
The location of the hotel is so special. it is in the middle of everything. There are three building having the same management of charles hotel. so, we found our selves not booking on the original charles and they shifted us to another building. The staff at checkout was so arogant and not helpful at all.
breakfast, internet, location,
A very good hotel, very nice rooms, not the largest but what they lack in size they more then make up for in character. Much much nicer to stop inthen a bland "chain" hotel. Breakfast very good also.
The room size and design far exceeded our expectations. The breakfast buffet was quite nice as well. The staff was friendly and helpful.
The rooms were large and richly decorated. Our suite was located in another building ( which apparently is a part of the Waldstein complex) but I would definitely recommend this hotel to anyone who wants to stay in the city center of Prague
great location, friendly staff, breakfast small tv
Location is good, however parking is not. Only have a couple of spots out front (Not free) and not secured. Breakfast was a good typical European fare. Get there before 0900 if you want a place to sit! Hotel was clean for its age and staff spoke English were friendly.
Big and comfortable rooms. Excellent location. No place for parking.
Great location, good breakfast, nice clean room with character and fairly big for Europe. Reasonable price.
Location, close the city centre. Old-style design and antique castle-type rooms. Staff is very nice. Visitors should previouly contact the staff on the room location. Several of them are at the noise street.
I was able to get awqay from the main tourist areas for a quiet night. It was ideally situated between the old city and the castle. Staff were extremely friendly and helpful. Nothing at all!
Location was excellent, lots of character.