Cons: The staff was rude. The breakfast was so gross I didn't even eat it.
Pros: Nice staff. A little frazzled though. Breakfast was late getting out. They were either short staffed or understaffed. Either way we needed to get back on the road and didn't really get to take advantage of the complimentary breakfast but most items weren't ready even 30mins after it was supposed to be start.
Cons: Climate control a bit wonky and thermostat in room. It secured to wall. Weird for essentially a brand new hotel
Pros: It was clean and everything just went super smooth!
Cons: The air conditioner fan didn't blow very hard so it took a while to get the room cooler to a more comfortable temperature .
Pros: I appreciated having the Keurig IN the room!
Pros: It was a nice clean comfortable room to sleep in for the night.
Cons: Not enough chairs. Only one in room.
Pros: Breakfast was good
Pros: All around everything was great!
Pros: Easy to get in and out...the staff went beyond the norm to make us feel not rushed to get back to the hotel from the funeral
I would stay here again for sure. Very nice hotel.
Pros: Very clean and modern.
Overall stay was very nice
Cons: At breakfast there wasn't any juice and the gravy was like water
When we checked in, we had been placed into a two-queen-bed room, despite the fact that I had sent an email message the morning of our journey asking for a one-king room. (They obviously don't check their email regularly.) The computer system was down as it was midnight, so we had to wait 10 minutes for it to come back up so that we could be moved into a king room. When we checked in, the bed sheet had small black pellets on it, so we called and asked for new sheets and pillowcases. The night manager (Danielle) was VERY KIND and brought them quickly. She even made our bed, while telling us that the owner refused to replace stained comforters (which ours was). The breakfast was adequate, with decent hot items and beverages, but the cold cereal was extremely old and stale. The pancake maker was neat, but the pancakes themselves were rubbery. There was a sign indicating that trays were available during breakfast (to bring food back to the room, presumably) but when I asked for one, the desk clerk told me she didn't know of any. She did manage to take a lid from a food service tray for me to use. It turns out that the tray they are referring to is one that is actually IN THE ROOM, which is completely unhelpful when you are in the breakfast area. The parking was free, and the free wireless internet was spotty at best. We tried to watch a streaming video in our room and it frequently paused to buffer. There was a sign on our floor to indicate where the ice machine was supposed to be, but it pointed to a storage closet. The ice machine was instead on the next floor down, which is only a problem because the signs don't tell you this. The indoor pool is very small and we did not use it. On top of all this, the elevator creaks and groans to no end, which is not acceptable in a hotel that is less than three years old. All in all, this was a very disappointing stay and I would not recommend the hotel to anyone.
Pros: Staff was great and tried to fix all the problems.
Cons: The room was DIRTY. We had to get new sheets for the bed, and our socks were filthy after walking around on the carpet. Plus, the comforter had yellow stains, which the manager knew about but said that the owner refused to pay for new ones.
Cons: The curtains would not shut and the bright lights Across the street shined right in the room
Pros: Staff was very helpful & friendly. Location great, breakfast good, big room, comfotable bed.
Cons: New towels are needed
Pros: Location convenient, staff courteous and helpful.
Cons: General condition was run down and tired, paint peeling in bathroom, carpet stained and dirty throughout. Very poor value for price. Breakfast minimal with no fresh fruit, or real fruit juice. No eggs or proteins except yoghurt.
Cons: First the description said there was a pool the pool was not usable looked like it wasn't usable for yrs the toilet wouldn't flush unless you flushed 10 times lights didn't work outlets were falling out of the walls breakfast was horrible staff was rude
Pros: Convient location
Cons: Breakfast was poor.clerk was not helpful inquired about a restaurant pointed to a list taped on counter asked didn't elaborate on any when I inquired no addresses on sheet of paper she didn't seem interested in discussing. Needs more training,
Desk clerk was very kind and helpful.
Cons: The room smelled bad, like rooms in most older motels do.
Don't stay here! There are several better choices in Pratt for equal or less money. I could see light around the door, it was really noisy inside. We had to use earplugs to sleep because of the traffic noise. Try the Super 8 across the street which is newer and lower priced. The shower head was so low my husband had to bend over to get under it. I am 5'6' and barely fit under it. The toilet seat was loose and didn't feel safe. The room had a bad odor.
Pros: The bed was comfortable and there were several pillow choices.
Cons: Needs updating, the bathroom fixtures were rusty and drains slow. The room was so noisy that we went next door to Walmart and bought earplugs to sleep. The shower head was so low my husband had to bend over to get under it. I am 5'6' and barely fit.
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