The buffet breakfast because my son and I only enjoy continental food (brioche, bread, honey and fruit juices) and the choice was excellent to meet all needs. One could have breakfast inside or outside and the hotel itself is quaint and, upon appearance, delightful to look at, but ... our room was just not up to scratch, and having been in many other hotels, and having spent less than 70 euros for much better accommodation, my experience was not good at this one. Yes! The room was stuffy, small and every time someone else in the block where the annex room was (we were on the ground floor outside of the hotel) moved a chair or closed a door it could be heard loudly. Needless to say, I didn't fall asleep till after midnight because of the noise from other residents. Also, the ad stated 'free parking' but this was public free parking! And not free parking at the hotel. In addition, despite wifi being available free of charge I couldn't access the internet on my laptop despite having had no problems with wifi anywhere else (Austria in the Alps and in Malpensa and in many other places last year). This was the only place where I simply couldn't connect my laptop and the owners were unable to assist.
relaxing atmosphere, pleasant staff and good food
The hotel is lovely, with rooms up a tiny alley and seperate from the main building, but still in close proximity. The rooms are decorated with little murals of flowers or birds and the bathrooms equipped for elderly people. The diner and breakfast were delicious and the view from the terrace of Lago Maggiore is magnificent. The staff did not speak English very well, but their German was sufficient and they were very helpful in any way they could be.
The breakfast was very good, a nice view at Lago Maggiore, free Wifi. It's difficult to park the car nearby the hotel and the rooms are to small. We missed the minibar.
Excellent view from our room Noise until early hours of the morning from the neigbouring club. no air condition in the rooms. no elevators.
Close to lake, Price interesting, TV LCD I paid for a double as mentioned in reservation form and I sleep in a tiny room with a single bed. Hotel is noisy because it is close to a church. Besides, whenever people are not careful with door closing, it creates lots of noise.
View over the lake. Friendly staff.
The owner and his family at Hotel Alpi were extremely welcoming from the very first day when we arrived. Our double room was spacious, clean and had a lovely view of the lake. The room was air conditioned and was cool during the day and night. Being so close to the lake, we were able to walk down to the beach, which took around 5-10 mins. Breakfast was included and was a buffet which was very tasty. We ate out in the evenings with only a short walk into Baveno (approx 10 mins walk to the centre) with a plentiful supply of good restaurants/pizzerias to chose from. We hired a car during our stay which unfortunately developed a puncture. The owner very kindly escorted me to and from the local garage and helped me arrange the repair of the car. Overlooking the road and the lake meant there was some road traffic when the balcony door was open. However, being used to living in a city this was not a problem and with the door closed there was no problem.
excellent combination of high standard service with home like atmosphere
Nicely located, friendly staff, free parking available, good air conditioning, nice view
Staff was very helpfull and theis services was great Wireless Internet connection exist but not working; The computer in the loby is so protected that you don't have acces to basic services, FTP, Telenet, Command Prompt....,
The manager and staff were excellent. Very friendly and ready to assist with questions and concerns. The hotel was extremely clean and very modern. It exceeded our expectations. I highly recommend this hotel.
Very friendly and helpful staff. The breakfast was great, the hotel is in a very good location and we enjoyed our stay. We would definitely stay here again. About the only place around that would offer us parking for a hire car which was a real plus. Slight road noise if room on lakeside, but air conditioning and lovely balcony more than compensates for this.
Very friendly staff, clean room We ordered a room with lake view, for which we paid extra.. but this was on the side of the main road, which was noisy at night, if you wanted to leave the window open .. sound proof window, so OK when closed
The hotel location is in the center of Baveno, well equipped rooms, very nice and willing to help staff. familty attitude, fair prices and nice view of Majore lack from some of the rooms
The position was excellent. Right in the centre. Rooms very small, though adequate for a short stay. Could have done with 2 pillows each, such a small thing but this always makes a huge difference to our comfort.
The staff was very friendly and the location was fantastic
Ability of managers to speak English Noisy from walkways and open air restaurants below rooms. and especially from trash ickup in the morning at 6:30AM.
The hotel was in a great location making it easy to go to and from while the weather was inclement. Breakfast excellent as was room. There were no complaints whatsoever.
The location, because it is really in the centre of the old town. Since the hotel is located in the centre of the old city, until late we can still hear people talking/laughing in the restaurants around the hotel which is a bit nuisance for us in the evening.
friendly staff. Right in the pedestrian area of town Have to get a taxi from the train station. Took a long time to check out in the morning. Can be quite noisy
the low cost of meals at the Meeting Hotel as part of the deal unavailability of an easy to enter shower cubicle
Well-run hotel, helpful staff, good location, lift Breakfast was reasonable but coffee was disgusting
Not much Very noisey due to location on the street. Poor accomodations. Tiny old elevator. Marginal breakfast.
This was a good basic lodging option for Stresa. It is not fancy, but the rooms are clean, the breakfast is fine, and the location is fabulous.
The hotel is nice and clean, good location short walking from the lake. We order an appartment for 1 night at 104 EUR, but in the small letters there was an extra fee of 56 eur for cleaning the room, we didn't notice it during the reservation. There is a small A/C in the room but the we were asked to pay exra for the remote control.
I chose this hotel because I needed somewhere to stay out of season in the area of Baveno. It is therefore difficult to provide a review of the hotel and it's facilities.
New, clean, modern
What a great hotel - inexpensive, big room & great staff
Excellent food and staff very accommodating. Comfortable room.
Very good staff, friendly atmosphere, possible to stay there overnight, have a good dinner, breakfast on the terrace. . . . and feel that you were in Italy, not New Jersey
Parking was useful Not clear that it was quite a way from the lake and even when one walked the 10 mins down to the water, it wasn't a pretty / busy part. We drove to a restaurant in the evening. The residential area it was situated in wasn't particularly pleasant. Probably would look elsewhere on Lago Maggiore next time.
The staff gentleman of the breakfest sallon. He is available to give you good informations. Thank you, they were precious! The staff gentleman by night was very hepfull too. The place, Suna in Verbania is very uggly. You can´t even imagine you are near Lago Maggiore. The staff lady on our arrival was very unkind, no wellcoming smile, protested about our citizen cards, didn´'t give us a city plan, didn't ask if we need any kind of information.
We enjoyed the location, the scenery, the people, and food of the area. The hotel was centrally located and open at the time we were visiting.
The decor is wonderful, location for the lake & town are excellent. I booked for October by mistake, but the reception staff were very understanding when we arrived a month earlier in September! They gave us one of the best rooms with big veranda, but one of our dogs got on to the stain glass room. It was a talking point of our stay! The price was fair for the quirkiness, but the full price is quick high.
The hotel has an unique and wonderful atmosphere. The room was very comfortable, clean and beauifully decorated. The staff (both in the reception and the staff in the restaurant) was extraordinary friendly and helpful. The food and service was excellent. The spa facility had a sauna and steamroom which looked very nice but was unfortunately turned off for most of the time so was not able to use it - which is a shame as the spa is very nice. The pool was open though.
This hotel is 1st Class!
Comfortable room.Good location.Attentive staff.A very good staging place to make day visit to other lakes. None.
The staff were very helpful and the food was very good. we booked bed and breakfast but ended up eating dinner every night. We should have booked half board. The gymn was not really a gym, just a cycling machine and a couple of weights.
The room was confortable and the food was pleasant. Receptionists, particulary one woman who was mostly on duty , tended to be rather surly and gave basic information I asked for in a grudging and unfriendly manner. One man was helpful and efficient, but with a very brisk manner. The efficient but more relaxed friendly manner that I have experienced in most other hotels would have been appreciated .
Close enough to airport and walking distance to train
The rooms were good. The location excellent. Nice to have free parking. The restaurant was fair. Breakfast was fair.
A stunning piece of architecture with a real wow factor. Posh without being pretentious. We were told that the very expensive restaurant catered for vegetarians when in reality they tolerated them only. Had a very disappointing main course as part of an otherwise lovely meal.
We found Micheal very helpful, warm and friendly. The rooms were nice, the location is fabulous. The reception staff were very helpful and friendly.The food was delicious. A part from the lovely smiley girl at breakfast time, we felt the staff in the restaurant were rather surly and not very approachable compared to other michelain starred restaurants we have been to.
Very elegant and comfortable hotel. Excellent breakfast. Hotel is situated ca 10 minutes walking far from the village.
The Villa Crespi is an architectural masterpiece and a joy to stay at. Sop well appointed and comfortable Slightly too laid back at times so that they took the eye off the needs of the client and a bit pompous in the restaurant
Location of hotel; room was adequate but had a fantastic shower Hotel was very noisy; breakfast was poor; struggled to get an iron, when we did get one, they didn't have an ironing board to go with it. Hotel did not have its own reception - this was based in a separate building - therefore there was rarely any staff around if you needed anything
Incredible breakfast, nice view It should have clear guidance for the method of transport to the hotel from the train station and clear indication to where to check in
Reception, restaurant staff excellent. Breakfast truly international, and generous. Bed not exactly comfortable. Cleaning staff cleaned well but forgot to replace towels and other things in the room. Had a free bar fridge but it remained empty the entire time. Powdered milk only for your tea and coffee. However location is excellent. The associated restaurant Hotel Olina was the best restaurant we ate in. Very nice front of house and restaurant staff work hard to ensure you are well nourished. Great food. Easy walking access to lake and village. Remember to leave your car at entrance to village and take the free train down the hill. Or if you are travelling light you can stroll into town very beautiful location. The 'free' bar fridge which was empty ;-). Lack of UHT or fresh milk in room for a cup of tea. Both of which I asked about but was not followed up on.
The shower and the amazing view from the balcony. Shower needed a better/ deeper tray to collect the water.
It was right on the lake. This wasn't like a hotel more but more like a block of apartments. Noisy ones with paper thin walls. The floor was made entirely of rough concrete and we had a young baby crawling around. He cut his toes on the floor. The cot provided was a travel cot and broken on one side and the mattress was so thin we had to layer it with several blankets for the babys comfort.
The proximity to the square and the lake was fantastic. I loved the views from our loft room. Apart from the breakfast staff the hotel staff were very nice, friendly and helpful. Unfortunatley i didn't like the breakfast staff. They were not very friendly. I tried to order a cooked breakfast but it was inedible as it wasn't anywhere near cooked. New breakfast staff who actually like their jobs will only enhance the hotel.
Interesting design elements, nice location, except for the comment below. The lady who greeted us and checked us in was charming, but the man who was setting up the breakfast was rude. Difficult to get to. Only window opened on to the main square right above the most popular bar in town. Very noisey late at night, even though it was a Thursday.
The location, view and the funky room Bed low and no reading light
Wonderful location overlooking the square and lake, incredible selection of food at the breakfast buffet, rooms spacious and staff very friendly and helpful. Showers are a bit overly modern and tended to leak water into room if not careful.
The hotel stuff were very friendly and helpful.The location of the hotel was a right side of the old Piazza. We had difficulties in access to the hotel by our car. The access street was very narrow with a lot of people during summer time. You have to go thought the street for unloading your luggage and drive back the street to designated parking lot where was far from the hotel. And you have to do the same things again when you leave. Addition to this, the reception of the hotel is apart from the hotel building. With my poor Italian, I could not understand where the reception was.
Excellent hotel staff and srevice all around. Typical of Europe rooms were small,not like viewed on website.We did not get the class/level of rooms we paid for with no remedy from the hotel,this was a real dissappointment.
I liked the location of the hotel on the shore of Lake Maggiore with the view of the Borromean Islands front and center. The furnishings and finishes in the hotel were excellent. The staff was very courteous and helpful. The bath was cramped although it included a toilet, bidet, double sinks, shower and jacuzzi tub. The room was not spacious either but the furnishings were very nice.
The hotel decor was fabulous. The restaurant and bar staff very friendly. The beds were a bit on the hard side.
Excellent, no problems at all. Price could be lower for multiple nights.
being welcomed by professionals; great assistance and service; wonderful food; comfort; spa-massages swimming pool area too noisy due to nearby busy road, unfortunately this cannot be changed... They have a nice tennis court, but it is abandoned, a real pity.
The hotel had a warm ,comfortable atmosphere and the staff were professional yet friendly.they accomodated our needs very well..nothing was too much trouble.dining room was excellent.room 105 stunning view The swimming pool is outdoor,i cant remember noting that beforehand.there was some confusion with booking appointments for facials etc.we would have liked the courtesy car to have run more frequently at peak times but were happy that there was a service.these are very minor comments!
The care and attention of the dining room staff, the ambience, the excellent service of the shuttle bus drivers. Rather poor pool service. I.E. they seemed to decide whether anyone would use the pool rather than the customer. We had to collect own mattresses and towels after exploring under hotel. The request to reception for help was answered by "immediately" which never came. Admittedly the weather was doubtful but still felt we should be able to use pool if we wanted too.
I absolutely loved the view of Isola Bella and Isola Pescatori. It has the best view of any hotel in that region! Gorgeous! Didn't eat breakfast in hotel...to expensive! I'm sure it was good though.It would be great if they offered a continental breakfast for lighter eaters that was included in the room price,
Smart, professional staff and relaxed, friendly atmosphere.
the luxury, the decor and the amazing views of lake maggiore nothing i did not like.
Friendly and attentive staff, clean rooms, buffet breakfast was lovely No Bar !
The owners are very kind
The location of this hotel was excellent and good value for money The beds were very very soft and very uncomfortable. Happy we only stayed for 3 nights.
central location between train and centre
Location Breakfest, shuttle service
The hotel staff was friendly and knew the area quit well. The breakfast, to little choice.
Nice hotel. A little bit old Some of the staff members don't speak English at all. I asked for Internet access and the staff member could not help me and told me to come back tomorrow.
Very nice staff! Nice location! Good breakfast! I enjoyed my stay at this hotel. Very good value for the money. Would recomend it to others!
Location was excellent
Good clean hotel in nice position with friendly staff Poor beakfast with little choice
The room was perfect. It was a penthouse room with a private terrace. I suspect some of the other rooms might not be so nice since the renovation process seems to be taking a long time. Althought he room had been renovated, the bathroom could have been done better. The plumbing clearly was not on the agenda so the shower was pretty poor. Nevertheless, it all worked and was clean. Some of the staff were not as polite or friendly as you might expect from this quality of hotel. I suspect the training is at fault here - they should know the difference between professional and perfunctory.
pretty room, lovely hotel. very clean, nice bathroom - a perfect hotel for the town it's in. breakfast was not included so we paid €6 extra for it. while bread was fresh, we thought it was a very small breakfast compared to other hotels we stayed in in Italy.
Great location with wide variety of shops and restaurants. Very close to the lake, with beautiful views. Spotless, comfortable, and well designed room. Friendly and helpful staff. A bit difficult to find; no parking on site(only 5 min walk)
The hotel has smart, modern decor and furnishings, with good-sized rooms. It is well-located, in a restored area in the historic centre of Intra I would however single out the (small) staff as being particularly pleasant and helpful. It is necessary to use public car parks some distance from the hotel.
the hotel is in the heart of Verbania,absolutely close to the city-centre,hotel is in an old traditional building but perfectly renovated with modern art furniture:well-furnished and big apartement,well-equipped,very clear,the staff was very kind and flexible so it"s worth the money!!!
The location was right in the center of the town. We walks to everything. The manager was very heipful on advise for restaurants and attractions. There is no parking at the hotel but within about 5 blocks.
This was a wonderful family-run B&B in the hills behind Stresa. Massimo, the owner, was the perfect host and he even came to collect us from Stresa centre after we got lost trying to find our way to him. The room upstairs is self-contained and has a nice en-suite bathroom which the other 2 rooms do not. Breakfast on the outside terrace was lovely although fresh juices would have been nice. Overall, the ambience was very relaxing away from all the crowds but careful if you attempt to walk down to Stresa and back - the roads are very narrow and winding! The B&B was difficult to find - even with sat nav. Make sure you get very detailed location instructions beforehand or else you will drive right past it (several times) and may get hopelessly lost. Minor complaint is that there is no shower curtain and you end up sitting in the bath but, frankly, we couldn't care less given the wonderful setting.
Extremely friendly and helpful, great breakfast and close to town, a short drive down the hill to Stresa.
Friendly staff, clean room, free parking
Hotel situated next to nature trail, so nice for short walks through the forest. Close to Lago d'Orta. Great coffee from the bar. Hotel faced directly onto main road. Some decoration very "70s English hotel" so didn't go with the modern building or furniture - doilies under everything, plastic flowers, yellow floor-length table cloths, cloth bows on chair covers. Rooms very nice, but could do with some pictures or photos on walls as a bit sparse.
everything exceeded our expectations .. the resturant offered v good food and service. hehe the shower holded did not work well ....room 212 but its a small thing.
Very friendly and helpful staff and clean, quiet, modern accommodation You needed a car!
The staff were friendly and the hotel was located in beautiful area, ideal for relaxing. No
The view from bedroom window, hotel bit dated, so were the bedroom
It has a good location and friendly staff.
location and view over lake. good location for touring italian lakes
Pretty villa, good parking facilities. Situated on main road, although not busy had to be very careful crossing road to car parking
Hotel was adequate, but not actually in Baveno. It took about 25-30 minutes to walk along a main road. Breakfast was only a croissant and roll, no choice of cereals, meats etc. A bit expensive for what you got.
Friendly family position price Had to sit in passage to use wi fi reasturant meals
Very friendly and helpful owner. Great views from the bedroom over Lake Maggiore. We felt very welcome here. Easy walk into Baveno a great plus. Safe and secure parking. Restaurant not open out of season.We had imagined that we could experience some Italian home cooking. Busy and noisy road outside. Fairly basic en-suite facilities. No complaints about our care. We were fortunate to find an hotel open at this time of year (December).
very beutiful lakeside location, extremely helpful staff
Brilliant location on the lake, with view on the Islands, great staff...excellent familiar atmosphere, adviced to all those who want to escape the coldness of big hotels and rest in a place full of character.
Great hotel, great location right on waterfront Shared bathroom
Very friendly and helpful staff. Relaxed atmosphere. Great location on the shores of Lake Maggiore with views of the Borromeo islands from our room. Nothing.
This is a family run hotel which gives you personal service and excellent food.
Location No heat - The stuff (was friendly) but said they open it from Oct 15 only. Beds were disaster. No curtains on the windows so the morning light wake us up (after a freezing night)
beautiful hotel in a wonderful location
family home style. Helpful staff. Dinner was very good. Good practical advice on tourist excursions. Nice view on lake.
It was extremely hot so the air conditioning was great! Hotel staff were very efficient and most of them spoke English. Wonderful scenery too. No!
Nice rooms, elegant design. Restaurant has extremely good food.Private parking.
Welcoming staff who were able to speak English. Very clean and well situated. Godd car parking facilities. Breakfast was good if a little basic - lacked friut. Bedrooms were quite small and bare - no pictures or ornament.
restaurant!!! very small bathroom
The restaurant is excellent and the village very cosy Not aircondition in all rooms
The room was lovely, the bathroom quite big and very clean. Although the hotel was on quite a noisy road with the window shut it was very quiet, and there was air con in the room so having the window closed wasn't a big problem. The restaurant was amazing - but quite pricey so as we were on a budget we could only afford to eat there once! The breakfast wasn't great. There were some lovely fresh crossiants every day but apart from that there was instant coffee which was horrible and some very nasty wet reformed ham. It was a shame as the hotel was so nice it wouldn't have taken much to have fresh coffee and a slightly nicer ham.
Close proximity to promenade along lake (we could walk). We drove to other towns, and a bus stop is close to hotel if you don't have a car. This hotel has a great restaurant. Some rooms have balconies but we booked too late.
the best thing about serenella is simone, the young lady receptionist, who went out of her way to help us with information, advice and assistance. hotel was clean, restaurant ok. locatiion was away from hustle and bustle of baveno/stresa which was fine by us, and the lake was only a couple of blocks away. our room was at the back and quiet. we stayed for an additional night since it was convenient to attractions (we had a car) we thought the owner was a bit aloof (but maybe his command of english wasn't too good). breakfast wasn't the best or the worst.
The room was very spacious with a view of the lake. There was a good buffet breakfast and parking on site. Very convenient location close to the island boat quay.
central location of the hotel (near boats)
Well situated on the lakeside. Lovely lake side room with balcony.
We liked the view of the lake from our room, the use of the pool, the free parking and our massive bathroom. Also liked the general atmosphere of the hotel. Nobody's fault but the wifi wasn't working on the day it poured with rain - most probably to do with the weather.
Breathtaking view of the lake and extra large terrace complete with sunloungers. Bed a little small.
location, reception, free parking on site poor maintenance, superficious cleaning.
Was everything we needed for our short break