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The rooms were simple, modern, and extremely clean. The breakfast was included and cooked to order instead of simply being a buffet. Parking was confusing, you need to enter the hotel to get a parking card so you can park int he garage overnight. The price of parking is not included.
Modern fittings Good breakfast Disco nearby until 4 a.m.
Wonderfull hotel : friendly staff, spacious rooms ,good restaurant and breakfast. The location of the hotel is superb for a stroll through the historic city of Olomouc.
The location was excellent. Shower worked well (important facility). Good breakfast. The hotel looked new, elegant.
The location, the efficiency and friendliness of the staff Yes disappointed that there are notea/coffee making facilities in the rooms I had, #s 103 and 209
Proximity to the town centre and easy internet access. The room was cpacious, the bed was comfortable and a small couch was welcome.
Day staff was kind and helpful. The night staff was not able to provide assistance for a minor mechanical problem (air conditioner remote had dead batteries.) Air conditioner temporarily did not work. The room was right above outside bar seating so opening window was not a good option. This was fixed first thing in the morning.
Excellent attitude of hotel staff. In a very complicated day, with the hotel full with a large group, they did everything possible to make our stay comfortable.
air conditioning was very welcome, very nice breakfast. We were unable to check in until after 6pm due to the Everton football team staying at the hotel, but we were not told of this before arrival.
The hotel is new, it is a real 4 star hotel. Nice room, very spacious. The breakfast was really good. It is possible to park the car outside for free. You have to walk arround 10 min. to reach the center. The fitness center is not in the hotel and you have to pay for it. The hotel does not accept any fidelity program, expect NH hotels.
This was a hotel that was well equipped, well trained staff who were keen to keep the hotel standards high. I would recommend this to anyone staying in the area.
Just a confortable place with ful service
Once again I have to confirm that this hotel and his services are on a very high level! Especially for Olomouc this can be a reason why stay E.G. 1 night longer in the city.... N.A.
The hotel is completely brand new. We were almost the first customers. For this reason it is super clean and very modern. Very comfortable beds, flat t.v. with many channels. The bathroom is also great. The hotel is connected with a sporting center (Omega center) which has 9 outdoor and 4 indoor tennis courts, swimming pools spa and many other sports. The food in the restaurant is probably the best in Olomouc. Try it before it gets old! The problem with this hotel is the service. It is a new hotel and probably the staff is also new. The room is sometimes cleaned at 4 pm in the afternoon. Some of the waiters at breakfast speak almost no English. We ordered a ham and cheese omelet for our son and we received just fried ham and cheese. At check in they ask me if I prefer a room with a bath or shower. I said bath, they gave me one with a shower. They also charged me extra for my six year old son but when I pointed at the conditions of the reservation they refunded the amount right away. I think the personnel will improve and overall the hotel is recommended.
Suite was spacios and clean. Free parking The lift is very slow and outdated
Suite was excellent. Bathroom, separate toilet, sitting room with couch/table/tv, sleeping room with beds/tv and even some sort of kitchen (without cooking facilities though). A la carte breakfast in the restaurant is good and included in the room price. The elevator didn't seem to work, so we had to carry all our stuff to the second floor and back. Also we wished there was some kind of minibar/refrigerator.
nice and helpfull girl at reception desk in the morning old iron springs in beds
booking.com offered smoking/no smoking room while hotel has non smoking only
Free parking. Good breakfast. Near to the city center. No conditioning!!!
Extremely friendly front desk personnel, hotel located within walking distance from city center, comfortable rooms Curtains did not allow complete dark in bedroom, breakfast food just fair
only the place in the center of Olomouc The room called Deluxe was actually the student’s room. Double room of 19m2.
Pleasant location facing parkland at front with easy walk to old town centre. Near to a tram route from the train station. Staff were very helpful including immediate service when I was locked out of the safe through my own fault. Breakfast was decent. Olomouc is a nice town.
the bar was open.
Friendly staff, cleanliness, nice breakfast, overall a pleasant hotel n/a
Nice clean room,Food was excellent No tea and coffee facilities in the room,
WIFI was out of order. During my stay nobody repaired it.
The location is good. Comfort.
Also diner was included, free internet connection.
After arriving late in the evening we had a dinner. Nicely decorated room, comfortable beds. Friendly service. Good breakfast. Too close to the railway track, at an open window heard the trains. When closed - you can not hear, but it is stuffy.
Good value for money. Comfortable room. Free internet connection in the room (wired LAN). Buffet breakfast. Fairly close to the main railway station.
Very friendly and helpfull staff. Spacious and very clean room with digital tv and cable internet. It really is a pity that this nice hotel is next to a very noisy highway and an equally noisy railroad Rooms need some airconditioning. With closed windows it was too warm inside and with open windows it was too noisy. And unless you are on a very tight budget, skip the dinner that is included,
Location close to centre of Olomouc. Security close to local police station. Genearl high comfort level. No
The hotel is relatively new and hence the facilities are very good. It is close to the historical area which is what we were looking for. The weekend rate was reasonable for a casual traveler.
The service was excellent, all staff were exceptionally friendly and helpful. The hotel has an excellent location for exploring the old town of Olomouc. Our room was clean and comfortable.
easy to the centre
Very comfortable and spacious room
Very friendly staff, good and peaceful location, close to the very centre. Key cards often working only after 3rd-4th insertion. Hotel a bit expensive for this comfort and especially this location.
Good location helpful staff The massage person was not available the night we stayed... :-(
matress sheet was very rough