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The food was excellent - the staff were charming and helpful and the service was first class We liked everything about the hotel
Lovely view from rooms over the lake with the sun rising in the morning! Quiet and tranquil setting which was a very relaxing rest en route to our final destination.
Convenient stop over on way south considering we didn't want to drive too far from Calais on our first day with baby in tow. Tired decor, the room could do with a lick of paint. Overly expensive and underwhelming breakfast at 14Euro each.
Hotel is beautifully situated, very nice staff, lovely room overlooking lake but room a little tired - needs maintenance. Food not up to real french cooking.
Tranquil position, friendly staff, reasonable restaurant Bed mattrass a bit saggy but room spacious and clean
Staff were fantastic, kept the kitchen open so that we could eat later, helped the kids with their learning of french Rooms were looking a bit tired
Very comfortable, pleasant staff, excellent food. Handily placed for the Autoroute and an overnight stop . Will definitely stay there again. Slight odour of cigarettes in the bedroom, but no worse than many other French hotel rooms.
Good food, location, size of room and staff The shower was difficult to control and indeed washed the bathroom floor.
big improvement under new ownership,decor is better and cuisine was of high standard.Staff friendly and helpful.
A Mercure hotel, the position is really pleasnt with views over a lovely lake from all rooms. A profusion of water birds. Close to excellent golf course. The restaurant was very good and the standard rooms spacious with large beds. This was a very relaxing and enjoyable stay - sadly for just one night.
The food / evening meal The small bath
Good value for money.
Easy location from motorway
The welcome was good and booking in swift and efficent. The hotel was easy to find and was just what we wanted for an overnight stop. Although the rooms were very small, they were well thought out. Only one bedside table.
Typical camponile hotel with friendly, welcoming staff
Good dining! Standard Campanille food but well done with a good buffett service and breakfast Campanille is a cross between camping chalet and motel!
Clean The cost of the breakfast was rather expensive in comparison to other hotels
Friendly & helpful staff
The hotel is conveniently positioned and unpretentious, clean and with adequate facilities, as well as secure parking. Pleasant staff. Restaurant offered plentiful food, well patronised by the locals. The reception/breakfast only opened at 8 so travellers on the move had to make alternative arrangements. No staff on premises overnight.
Cheap overnight stay with reasonable facilities. Quite a hike up-hill into the town, but then most of the hotels are outside the hilll village.
This Hotel has been re-named fro Marmotte to Etappe which resulted in us wasting a lot of time trying to locate it.if we had arrived after 10 pm we would have been in trouble as reception is then closed.
Decent basic hotel for a stopover, clean, presentable but with no frills. Hard to find! If we hadn't come across a young man in town who knew the place (or if we hadn't understood French) I doubt if we'd have arrived before the reception closed.
Receptionist was really helpful and friendly free wifi free parking cheap buffet breakfast 4.50 euro p/p Couldnt leave window open for security reasons wifi wouldnt work in room had to goto reception
convenience for shopping and proximity to medieval town
Bedroom was clean and nicer than I expected for the money. Overall I thought it was good value for money. Shower was very mouldy which apart from being unpleasant in itself, gave the bathroom an unpleasant smell. The hotel is situated next to a main road which was quite noisy through the night.
Very small and simple room, but practical and also very clean. Ideal for an overnight stop on a long journey. Not so easy to find because hidden by IBIS sign.( Hotel is right beside Ibis Hotel.) Not much comfort but very good bed. Old town Laon up on the hill is well worth a visit. Impressive gothic church. Walk in town about 30 minutes (steep hill). Would stay there again
It is conveniently located to visit the medieval town of Laon without having to drive round the town's steep, narrow and confusing street system. It is also adjacent to the main road system for exploring the surroundong countryside - and to a large Carrefour. Lack of a restaurant, apart from breakfast facilities.
Not a lot. Had to ask for another towel as only one supplied for two people. Toiletries not renewed on second day. Lack of personnel able to communicate. No fruit juice and no explanation.
Cheap, fine for overnight stay. Receptionist apologetic about hotel lack of signing. Breakfast ok Hotel has changed its name, we thought we had a booking at Hotel Marmotte. Took one & a half hours to find it because of change of name which booking process didn't tell us about. It is now Etap. Ground floor room not secure with open window. Asked to change to first floor - no problem.
It was ideally situated for our journey to the Alps. It was useful to be able to check in at midnight. We would have liked a kettle and drink making facilities in the room.
Good clean rooms Breakfast not up to standard of rest of hotel. Coffee reheated from night before
Excellent Buffet Breakfast Lack of Real No Smoking policy in rooms
Clean & Comfortable Hand held shower. I prefer a proper shower.
We stayed just for one night as a stopover en-route to Bourgogne. The hotel worked well for us plus the rooms were comfortable and clean.
convenient and comfortable, reasonable price. Good breakfast. no
located reasonably close for exploring Laon although not close enough to walk to the centre.
beds tooo hard
Helpful staff, especially at reception, and quiet comfortable room. Also a good comprehensive breakfast.
Very convenient location for travelling to South of France, very helpful and friendly staff. Non smoking hotel but our room was smoky.
It was a great overnight stop and there was no mention of bunk beds in booking and my 2 year wasn't appropriate. The double bed room my parents stayed it was not 2 sheets just one sheet folded over ok you are cheap but is that correct do you think?
We arrived very late at night and it was great that we were able to register and obtain our room key by using the outdoor automated machine. We were lucky that we had a room on the first floor. Instead of leaving this to chance, it would be helpful if one could give a floor preference beforehand. We're not so good with the stairs.
lovely historical old town with fantastic cathedral
Gute Lage,preiswert, aber sehr kleine Zimmer,freundliches Personal, für den benöötigten Zweck optimal extrem kleine Zimmer
Bathroom was very small. Our shower did not have a spray/head attachment on so it was like having a "shower"beneath a huge tap.The second bathroom did have a proper shower attachment.
Fairly good but again soap nearly empty Again shoulb be 2 channels english for english travvelers not all french
It was inexpensive and the parking was very easy., The windows were very small and the room quite claustrophobic
We arrived at 3 am and received a warm and friendly welcome on a cold night after a tough journey Sound-proofing of rooms not very good
Cheap & cheerful Noisy arrivals late at night Room not conducive to tall people
limited breakfast choice - no croissants!