The hotel and the room was very clean; the staff frinedly. The breakfast was Bulgarian conditions for good and varied. Even fresh fruits were offered. I woulld always book again! It is i bit far away from the city center, but only five minutes by bus.
Yes , a lot
Nice hotel, friendly people. Not so good you can smoke in the breakfast and dining room.
Nice view to the sea, possibility to a pleasant walk in the nearby coastal park, good bus connection to city center and airport. Situated in a residential area of concrete block of flats, unfriendly surrounding, difficult to reach by car.
The restaurant and the service in global
The services and facilities Not applicable
Aug 28 2016 and Sept 9 2016 By William Everything was great .Great location
friendly, clean, good value for money, not too far from airport and great having the complimentry pick up shuttle instead of getting ripped off by airport taxis.
Relaxing very friendly people Drive to entrance
I liked the room very much. It was spatious and comfortable.
All the staff were very friendly and helpful. The meals in the hotel restaurant were especially good and also had an excellent choice of wines.
Hotel was great, outside from center but on walking distance. Rooms were clean with a helpful staff. Rooms were quiet and good for relax. Would be great if hotel rooms had terrace. A bit far from seaside.
- the pool - the hotel doesnt look like 4 stars hotel; when they had to clean, they never vacuum,they didnt change the sheets,no soap in the bathroom; when i arrived they retain my passport for more than 24 hours; the food is poor, all time same,no fruits
The swimming pool was perfect and the possibility of having buffet dinner. Yes, the high price of the sunbeds for guests. It should be free for them. And the lack of the ramp on the steps for babyprams and wheelchairs. The lack of wireless internet in the public area in the hotel.
Very gentle and professional staff
excelent staff,location close to the center of the resort but also far to the beach. bad air conditioning,poor breakfast.
helpfull staff and confortable room, just some slight improvements needed in terms of hotel facilites such as lobby area, poolside, breakfast. Overall good value for money
The staff is simply amazing. Never have I experienced such a helpful receptionist as the woman who helped us with complicated transfer to Burgas airport. We also got a free breakfast pack to go without having to ask, since we left so early in the morning. Good price, nice facilities and very good location. The only problem about it being a small walk down to the beach is all the persons trying to get you to eat at their resturant and packing you with flyers about karaoke bars and strip clubs. Which actually doesn't have that much to do with the hotel itself.
clean, elegant room, excelent giant double bed, warm ambiance
The room was clean and well equipped. 1) Since the hotel is close to "Party Street", the road where most of clubs and pubs are located, it is very noisy until 6.00 AM. Please adjust your sleeping and drinking habits accordingly ;-) 2) The laundry service is poor but expensive (about 5 euros per item), and they do not even iron your trousers! 3) A 3x4 inches soap is all you get, so bring your own shower gel.
the hotel manager is a very nice person poor breakfast and all inclusive meals, the hotel doors need to be changed, a lot of hookers into hotel lobby every night, watch out when you arrive to TV if you have children s - there are 3 porn channels already set up
easy access to train and city. room was clean and staff were efficient breakfast menu was not western friendly, eggs as a staple breakfast were in limited choice.
correct quality for the correct prices at all services; nice and friendly personnel. No-
easy access the minibar was removed
Location is very closed to the station, that is very convenient.
Staff did an excellent job cleaning the room.
The stuff of the reception no
The room and the inside door swimming pool No
Friendliness of staff Does not meet adequate fire/health and safety standards. Door to emergency stairs was locked despite complaint. No fire instructions in rooms. All areas smoking areas
Nothing especially, as compared with the expecations I had when I was choosing a 4 stars hotel. Maybe the swimming pool... and the nice restaurant in the backyard Lack of professionalism and customer oriented attitude from the staff side. The light system was broken in my room on the day I enterd the hotel, and a nice guy from he staff fixed it in front of my eyes by making a short-circuit in the card-enabled light device. The parking lot is ridiculously underdimenssioned as compared with the hotel capacity, and even you are obliged to pay for car parking, you may face the situation to look at your blocked car (by cars of the other tourists), if you had the "chance" to be one of the first visitors in the series. The competency of the staff in solving this ridicoulous situation was null. The breakfast is poor in alternatives and the food is not always fresh. For a cup of coffee or milk you have to wait a too long time in a queue for taking advantage of the sole coffee maker machine having only three choices: a so called "coffee" (I had better ones in my life), a mixture of the same nice coffee with milk, and... milk. The same situation if I wanted to have a juice (which actually had a profound drugs flavour). Even the souroundings looked promissing, the overal impression was that nobody made a cleanning and refreshement efforts in the last 12 months. At one moment I had the impression that I booked my rooms in a noisy under construction building site. A pneumatic hammer noise accompanied my familly's program along the entire Easter day.
Quiet location, very friendly bar staff and receptionist especially Tony the barman.
the staff breakfast.......too poor..it was not a open buffet like on site(2 slices of ham,2 of cheese and that,s all)
Close to sea, health treatment range good and easy to book, heated indoor pool. Indoor pool changing facilities could have been cleaner so used own hotel room
Staff very friendly Room a little cramped and were expected to make own beds!
seaside view excellent. take the 10th floor. you should be prepared living for couple of days in it. not very clean, with bugs in the room, no cleaning lady. but, the price says that so if u choose cheap, be prepared to live cheap. food not bad, if you choose only breakfast. golden sands very expensive in general - so take all inclusive at minimum 3 stars to have a great vacation.
Terrible service.... Dirty.... No thing to eat in the breakfast...
Nice and cheap hotel, on a very good place to have fun, beach, party or simply just to relax. Helpful staff and good breakfast. In the bar (which is operated by a company not related to hotel) we could only buy beer in 0.3l glasses, because, they did not have bigger glass at the moment, so it was a bit expensive.
Just, we have beatiful view of the Golden sands
Nothing I could not pay by Visa eventhough I booked it with my Visa. The hotel is very old and was built in a communist style, the room is small, the food is horrible, they only serve the low quality food. The coffeee was awfull, there were no omlettes, just boiled eggs and generaly very little choices, a lot of people waiting in line. One morning the milk was spoiled. The staff doesn't speak english.
The location is good, it is a 30 second walk from the main strip. It is extremely old and needs a major facelift. but for 9 euro a night I wasn't expecting anything amazing. Breakfast was awful.
The price was fare, still improvements can be made. The restaurant of the hotel had good food and good prices. We didn't like the smell in the room and on the hall. We asked for 2 rooms with double beds and sea view, and we get only one with sea view and with 2 beds in each room, although they confirmed by email that what we asked was OK. The bathroom was very small with immobile shower and no bathtub, so the water flowed on the floor.
for the price the hotel was very good staff really good its a two star but that is reflected in the price dont expect four star accomadition
The access to and from hotel is very difficul and not enough information.
Water slides for kins are necessary in the swimming pool. A bigger parking lot is necessary even if is far away from the hotel.
Everything was excelent! The coffee.
Nice, large outdoor swimming pool. The All-Inclusive service is worth the money. Good food Really difficult to find the hotel. Very small parking lot. Small, cheap TV, with only bulgarian tv channels.
The garden and pool Food and painting of the room
the pool, the service food is not always fresh, especially vegetables
Big and clean room, big swimming pool. Quiet area. I recomend this hotel for the ones who what to lay down to the pool and rest. Parking space only for a couple of cars and in front of the entrance. We have paid 5E/ day for parking our car there. Not too close to the beach aprox. 10-15 minutes of walk. Poor entertaiment on the pool area. Swimming pool closes at 6 pm? Poor all inclusive services.
various meal small restaurant
Nothing especially! The first thing I didn't like it was the food which it was very bad. You couldn't eat something else than cheese, tomatoes and fresh cucumbers. The second thing which I didn't like it was the location of the hotel. You have to walk 10-15 minutes to reach the beach.
We stayed only for one weekend but we fell very well, it was very relaxant, the room was great, big and comfortable, a quiet location, superb exterior swimming pool. The staff was very nice and helpful. We will be back here for sure and we recommend like a nice location. reasonable and divers meals, not lots of assortments but tasty. very bad signalized if travel by personal car.
clean room, the accomodation and the swimming pool were ok poor quality meals, the fruits and the vegetagles were rotten, the fruit compote was embittered
The bathroom was horrible
staff gave the hotel that family feel they all went that little bit extra, language was a bit of a hurdle but their english was better than my bulgarian so i will have to brush up for my return visit
Nice place, friends and family were also staying there. Pool was a ok to cool off in. Rooms were very clean, air conditioning worked well All ok for price, but drinks were a little bit more expensive than the rest of varna.
Friendly, cosy atmosphere, helpful staff.
We stayed with a colleague there. When we expressed unhappiness with the room we got we were offered a better one (huge and luxury - 3 balconies with sea and mountains view). Very friendly and pleasing staff (especially Julia and Krasimir). Away from noisy hotels and in the same time close to the beach. Clean. breakfast was ok. Very kind host who provided transfer service
The food and staff freindley Single duvets on double bed
Very beautiful small hotel at the black sea coast. Clean sea, friendly staffs, good foods in restaurant, homely and natural houses of hotel, balcony to the sea, nice sea coast (=morski briag) :)
The owner was lovely, she made us feel right at home and personally attended to all of our needs. The room was very clean with a lovely view of the foliage and beach back-drop. The food was really lovely, it was fresh, tasty and well prepared. We felt almost like we were staying with family rather than at a hotel, it has a very welcoming feel to it. Finding the hotel was very difficult. There are no roads that lead to it-there are a series of steps leading down from a not-very-main-road. A lot more detailed direction is definately needed. Also the hotel is a lot more succluded than the description suggested, we were about 20 minutes away from the nearest village.
Very, very nice owner of the hotel, very friendly, helpful, approachable well, not their fault, but hope, the new development around the Hotel will not disturb this beautiful setting too much
Great location on the edge of the Black Sea
right on the beach, great view and lovely family running it it is hard to find- recommend that you ring the hotel when you are close
the hotel is located directly on the sea, nice family atmosphere, good local cuisine, fresh produce, fish fresh from the sea, quiet, cozy and clean beach.
The location on the beach; very nice staff; clean rooms; quiet location for the people who wants to rest, not for the party people. The beach near water was too rocky even the staff tried to make a path with sand bags; the breakfast; didn't have a parking;some mosquitoes.
Good location (it will be better once the construction sites around the hotel will be finished). Hotel is right on the beach and the owners are very pleasant. This is a good place to spend a weekend, far away from the crowded main resort. The bathroom needs an air vent, a window or something. I wouldn’t recommend it if you cannot sleep because of the waves noise (it is quite annoying during the night). It is a little far from the main resort area (can be a plus though). The worst things are the rocks in the water. You should bring slippers to go into the water.
The location (right on the beach); Staff was very helpful; The location they have for breakfast (above the sea). You can easily see the beach and the sea right from the bed when the door is open. You may use the beach facility for free! Good coffe! Plenty of food on breakfast! Better driving directions!Much better quality for breakfast (first day the orange juice was sour!). The food they served on demand was not very expensive but the taste was doubtful. Luckily the size of plates was not very large! They have to fix the sand bags path for better access into the sea (the shore is rocky)! But the real problem is that both left and right side there are 2 huge sites (big hotels) under construction (it IS NOT a romantic place any more).
Beach front location, tranquility and friendly staff
Good position besides clubs and close to beach. Food at all-inclusive is absolutely horible. Imposible to eat. I do NOT recomend all-inclusive at this hotel !!
i liked the fact that perunika hotel is located right in the center of golden sands, very close to the beach. it has small but vey nice and clean rooms
Location was excellent and rooms were clean. Staff is very rude and is unable to ask simple questions, e.g. where is the nearest cashpoint.
The hotel is close to the beach and to the main attractions of Golden Sands.
Smooth location in the terrible golden sands. No safe in the room, bad aircon, bad cleaning, just few of the staff was helpful and smiling, slow and old elevator, terrible food...
the central position of the hotel
I liked the room (apartment) with sea view, hotel staff. So, a fair price for a good quality of service. Not only about the hotel, but about every restaurant I've eaten: the food.
The view of the room was really nice towards the sea...just in the center of the night life...Good air-conditioning, didn't feel hot at all even if outside there were 40 degrees The receptionists were a bit slow of understanding our explanations (that we booked several rooms in different days), so if you have some problem, be prepared to explain several times to each of them: receptionist, head receptionist, manager of the hotel, all of them are called in turns to solve the simple problem.
This hotel offers a good quality/price ratio. It is not a a luxury hotel but it is OK for those who are not very pretentious. The rooms are quite big, with a medium size bathroom. The view to the see was nice. The location is also excellent for those who are looking for the night life , many clubs being located in the nearby of this hotel. When we reached at the hotel we saw that the price per room was smaller than the price we agreed to pay on the internet. We asked details about this situation and the receptionist was very irritated about this question and her answers was impolite. We stayed for four nights and they didn't change our towels . As many others said before the elevator really is quite slow and becomes irritating after just one day. The TV was very small , fitting better a doll house than a 3* hotel room and we had only three TV programs. The breakfast is OK if you stay one or two days, but in the third day you will not enjoy it because the food is always the same. One day we stayed at the pool of the hotel and we had to pay four leva for one sunbed !
I had stayed at Hotel Perunika 3 years before, and I had fond memories of both the hotel and the resort, which were confirmed by this latest stay. The staff was friendly, prompt to answer any questions and solve any requests, the room and bathroom were clean, the breakfast and dinner quite good. The location is great as well, close to the beach (5 minutes on foot) and to the center of the resort, although a bit noisy at night (though not a problem if we kept the door to the balcony closed).
Proximity to the beach all inclusive food and drink sky bar The initial room allocated was dirty - hairs and insects in both beds. Offered a much better room after this.
near the sea english not understood by staff food very bad staff behind food counters with long hair not covered fresh food pushed on top of old if not there as soon as doors open food not replaced finished.Coffee machines not working at all or only one drinks machines not working my partner was ill and i was shouted at for taking some bread and cheese to the room for him.the pool needs a good clean
anything a varieted cuisine
Location on beach, value for money (all inclusive), size of room, balcony and view (if you are lucky enough to get a seaview room). The first room I was given was awful. It was below ground level and had a view of a wall and steps going up to the pool. It had no TV, phone, lamps, armchair and curtains didn't close properly. Also was infested with flies. Was told hotel was full and this was only room. After some persistent complaining, I was given another room as someone hadn't turned up. Management not very apologetic.
Overall our stay in the hotel was nice. For a 4 star hotel, the quality of food and drinks in the all inclusive system were poor. For a bit higher price there are better equiped 4 star hotels.
Location,comfort and cleanliness of my room were super.Very friendly staff .I can recommand this hotel and I will stay next time in Varna
The staff were very attentive and friendly. A great way to start your stay in Bulgaria with a sense of security and warmth. English speaking wonderful. No food available however they will order in anything you want.
I stayed just a night. The location is wonderful. The staff are so friendly.
Good attention of staff
family hotel, not crowded, friendly people
Hotel in good location - nearby restaurant and easy walk to city centre. Helpful and friendly staff. Had cosy lounge area with log fire and lots of books, magazines and maps. Could have done with tea and coffee making facilites in the room
Located in a large park with dolphinarium and zoo. Walking ditance from atleast two fine restaraunts Breakfast was minimal.
the location to central varna is a nice walk,the staff are help full
excellent location,friendly staff,spotlessly clean,nice breakfast finding it was a bit of a problem could be signed better
Nice people,good service excellent location No
Verry friendly staf, the bed was king's size, soft and comfortable. It is the cozyest hotel I know.
good location,friendly staff,excellent value for money room was a bit chilly
Location is beautiful with many interesting things to see within walking distance
Conversations on Bulgarian history with the manager, and walks in the park that surrounds the hotel and nearby restaurants. Lack of variety at breakfast. I suppose this is made likely by the absence of a restaurant (There's a nice, small bar though.) A minor matter.
The swimming pool is good, view is also ok and bathrooms are renovated. Breakfast - poor , sheets and towels are "ancient" .
Lovely comfortable room with sea view from balcony. Helpful staff. Breakfast poor, coffee not great.
The hotel met all our requirements with a delightful pool which was very spacious and clean. It was a nice quiet location with pleasant staff and good value for money. We would have liked to have had more information about local transport... eg the time and destinations of buses... seeing as we were right by a bus stop and perfectly located between Golden Sands and Varna etc It was difficult to find out.
People who was in stuff. They were very pleasent. Hotel surrounding very beautiful view in to the Black sea. Not many people talks in english, russian.
Very poor signposting. GPS position directed me past hotel.
The staff working in the hotel were fantastic during my stay, very friendly.. I thought it was located a bit far from town center,but is recomended for someone who just want to relax and enjoy some spare time
The swimming pool and the location of the hotel.Parking was a plus. The breakfast was poor.
own pool. Friendly staff. Free air-condition. All the smokers. Wasn't possible to eat inside because of the smoke.
very nice view over the sea, very beautiful beach 10 min on feet, nice food in restaurant of the hotel, a lot of green and park around the sea near the hotel was dirty, some people at the reception were not that much friendly, a bit noisy at night because of a mariage taking place in hotel next
I did liked, but infrastructure is a little poor, but it`s OK for that money. Breakfast - poor.
The Spa facilities are really nice. The cleaning services were rather superficial.
The stuff was very frendly. I like most the big balcony, the free parking, the bathroom was clean. Romanian TV channel. The food was OK (especially the dinner' soup). Nice pool and garden (if you have kids, otherwise why you go to the see to stay in the pool:)? The TV chanells transmission quite poor. Lunch was a bit poor. They do not accept Euros so fix rate increased about 10% room price so from 46E => 51E (still OK) for a 4* with 3 meals. I stood in Brussels for 125E in a 4* (actally 2*).
Friendly staff. Very good location. Our room was too close to the elevators and there was too much noise coming from them. There was no internet across the whole hotel, only around the reception area. There were no black out curtains in all rooms, which made it difficult to sleep in the morning because of the bright light.
The receptionists were quite helpful and service-minded. A room for 18 euros per night is a good deal, thanks to the low-season. I did not like the restaurant maintenance. The glasses at the breakfast buffet were full of stains and the salt shakers were wet objecting the free flow of salt.
The location is close to the beach, the hotel is large and clean, in the rooms and also the reception/lobby/entertainment center. They have wireless internet, but only at the reception and lobby, and the parking is free. The pool is OK, and they also have a park inside. Daily entertainment programs are organized at the pool and at the restaurant. The food wasn't extraordinary, and the full board (with the lunch at the plate) wasn't a good ideea. Juices from breakfast are of poor quality, only water is drinkable. You must pay for drinks in the evening. Also you have to pay for towel and mattress at the pool. The hotel hardly qualifies for a 4 stars.
The whole place is very clean - maybe it will go the way of the others after a year or two, but at present it is spotless. Staff were friendly and helpful. Free wi-fi in the rooms and more TV channels than you know what to do with. Breakfast is a disaster. There is limited seating and the replenishment of food, cups and cutlery is very, very slow.
Everything. The hotel was very central, clean and comfortable. The piano bar a great place to spend the evening. Staff very happy to help. Great that we could eat breakfast in the hotel because worried about having a voucher for breakfast outside the hotel. Will certainly visit again. Only problem was the shower fitting was loose in the bathroom, but didn't fall off!!
Friendly people,I ve been in Bulgaria at least 20 times and this was the first time i have ever seen such a nice hotel stuff.Excelence location.. Hotel needs some works.
the room is confortable and clean, the staff are friendly, the english breakfast at the bistro in front of the hotel is good.
Room is good, big. Hotel cannot find me a plug-adaptor from European type to US type.TV a bit old and not many channels.
The room was very wide and clean. The hotel has a very good position in the pedestrian zone and near the sea garden. The staff is very friendly and helpful.
The hotel and its staff are known from many years. Frendly and caring staff. Good quality of the rooms and furniture. Clean bathrooms. No convenient parking places.
A very nice cosy hotel. The staff is very friendly.I stayed there with a baby, they gave us a baby cot for free. IThe hotel is situated in the verycenter of Varna, at the pedestrian area, so you can't get to the hotel entrance by car, you should walk some meters. But if you travel by car, there is 24hours secured parking just opposite the hotel. The one thing that i didn't like is breakfast. The hotel doesn't have the restaurant, so they don't serve breakfasts, but they give you the voucher for breakfast at the nearest bar. Of course it's not the buffet, there are 4-5 variants you can choose one, for extra cup of tea or coffee you have to pay.
the neighbourhood, no room service for breakfast, small parking place
calm surrounding, close to beach and park. was not bath gel in bath room, just shampoo :)
Getting Taxi to airport back home. lack of english, family use dining /bar room as sitting room ,bar closes at 22.00hrs.overpriced for what you get ,bed linen not changed in the week
Close to seaside and not crowded. no
The rooms were clean and comfortable. The location of the hotel was not the best, right on the motorway, stuck behind two other hotels. If we hadn't got a taxi from the train station we would never have found it. Our biggest gripe is that they seem to have bent the truth about their hotel. It says that some rooms have sea view - this led us to believe it was close to beach - not on motorway! There is a view of the sea - a really tiny one.It said beach was 10 minutes away. WE are both very good walkers and fit - the shortest route was 15 minutes to a small patch of beach. To a large or normal sized piece of beach it is a 25 minute walk or more.We would go on but don't have the type space.
Had a lovely stay in Hotel Focus and definitely would recommend the hotel and go again. It's within 10 minutes walking distance of beach, close to Seaside Spa and short drive from city centre. Owners of hotel were very welcoming and attentive from check in until check out and gave valuable information of activities in Varna. Had a great break in Varna.Thanks very much Nothing really, everything was spot on
To far from the beach. Dangerous road to the beach. Poor reception staff. Shutlle bus to the beach is for max. 10 people. Indoor swimming pool is allways closed. Outdoor swimming pool not properly cleaned. Very noisy AC in the room. They host private parties in the lobby bar and restaurant depriving guests of the use of these amenities.
cleanliness of your room; comfort; services / facilities good. NO
Very good spa center and very nice and big rooms....also a big and modern bath.. The food...could be better...
The hotel was close to a natural park so you could see the forest on the right side of the balcony and the see on the left side The only thing missing from my room was a nigt table but I saw there were in other rooms
Everything!The room , the swiming pool , the variety of saunas , the food .
we enjoyed the facilities & the environment n.a.
The staff were extremely helpful and friendly. The bathroom was nice and clean and the beds were comfy. The balcony had a great view and the hotel interior was simple but classy. It is a bit of a trek from the beach.
the staff is very polite and good english speaker, the rooms are huge they say that there are free transport from the hotel to beach according to a timetable, but this was not 100% true. We expect more than 1 our at the meeting point on the beach and then take a cab. At the reception they informed us that the driver had another task to do
The hotel is very very nice, we liked the hotel the most in my vacation in Bulgaria. Friendly staff, pleasent room & atmosphere, nice spa with even free jacuzii, sauna and relaxation room close to the Bus station & the beach. It lies in between Varna city & Golden sands so you can enjoy both :) If we will come back to varna, we will definitly stay in it. Food is not the best especially for vegiterians :(
The rooms were large with a good balcony and the Spa offered a good variety of choice The outdoor pool was not heated and there were no cushions for the loungers. The indoor pool was empty the whole two weeks we were there.