everything, especially location and kindness of the staff.
Location (except see below) Wasn't able to get a double bed Woken in the night by noisy revellers shouting in the streets
A well-run and well located upmarket Conran-style modern hotel which represented excellent value for money at the discount available on from bookings.com at the time. Recommended. A useful coffee shop next door.
Modern decor of rooms and cleaness. Central location. Private car parking quite small and teh parking outside the hotel is quite impossible.
Location, contemporary design and friendliness The breakfast food was not always fresh.
convenience of location We would like to see a hand rail installed in the bathroom for safety. Alo reading light by bedside became extremely hot and burned holes on clothing placed next to it.
Conveniently located; staff was very helpful to indicate shopping area and restaurants. Parking was not easy to access, we had to try three times before door would open.... and lighting went out in matter of seconds.
Very efficient staff. High level of quality of the room, less of the common areas. Good global quality/price ratio. Excellent position.
The hotel was very well situated for visiting the interesting older parts of the city and within easy reach of rail and bus stations. The hotel staff were very helpful and courteous. The room was very clean, quiet and comfortable and it was a nice surprise to find a tray of freshly cut fruit to refresh and welcome us on our arrival day. We were in a room at the back with no view other than of other buildings, which in itself was no big issue. However we felt a little uncomfortable at keeping the windows open as it looked like the extractor pipes of the air-conditioning were on the balcony outside.
Staff and service were great. Room was cozy, clean, quiet and comfortable with a small view of the cathedral. It was great value and a really perfect location. I would not hesitate to stay there again. No it was lovely
Comfort and location
The Atmosphere old special hotel with excellent staff. The breakfast was so nicelly put on the table and delicioss. no
Impressive reception areas, very helpful garage staff Breakfast far too expensive, requested a non smoking room but room smeelt heavily of stale tobacco.
Quality of accommodation
The hotel is very nice,quiet,and the staff is so friendly.It is very clean,and comfortable.
The location was excellent, the hotel beautiful with very interesting features, the restuarant extremely good value for money - if you want a fine dining experience. Do not be put off by the very busy foyer. There are lots of tourists who come into the foyer/lobby as it is such a historicasl building.
The hotel certainly lived up to it's reviews in terms of class, and compared to what we paid to stay in similair accommodation in Santander, the rate was very good. Parking at €23 / day was a bit steep, although very conveniently located.
It is a beautiful hotel in a great location (and a great city) and the staff were very good. The breakfast was way below what you would expect from a hotel like this (but there are lots of great churrerias nearby!).
the atmosphere, a great unique property in the middle of Oviedo, Asturias no
The whole Feel and experience is old world splendor. Having left the do not disturb sign on the door while taking breakfast, we were suprised and dissapointed to find the cleaning staff in our room.!? Do not expect this kind of poor staff trainingng at this level of Hotel.
excellent breakfast Hotel room too narrow
This hotel is excellent value for money at the prices that we paid at bookings.com. The rooms are beautifully designed and spotlessly clean.
Above all this hotel has style and contemporary elegance, fine catering and an enviable location.Staff are very competant The restaurant was closed on one day
Fantastic decor. Good location within walking distance of all sights and park. Very comfortable bed.
Good price for what you get. New hotel Staff of the hotel not nice at all
The hotel and the town
Best breakfast at least for this trip. Well located. Really nice room.
Beautiful design chairs, but don't try to sit on them or get any work done in the room.
Good design and high level of comfort No
Very fine hotel, well located and extremilly confortable. The cleaness, but i believ thats because they opened only 5 days earlier....
The location. Excellent breakfast. Friendly staff.
I liked best about my stay - the staff at the desk. They helped me tirelessly with trying to locate my lost luggage and made me feel like I was an important customeer, whereas when I went to a larger chain hotel in Madrid, I felt like I really didn't matter to them.
room size, comfort and cleanliness No
The hotel location is excellent. No parking area in front of the hotel.
Very comfortable and great location. Good value for money
Excellent location, clean, comfortable rooms, excellent breakfast and very helpful staff, I would recommend this hotel for business/city tryp
Excelent location, very friendly staff, right next to the Catedral. No Parking but you can park the car at a special rate (10 euros per day) at a nearby Parking. Rooms are a bit small but OK. Rooms are a bit small but OK.
great place for the price The showers- why only cover half the shower with that piece of glass? It leaked all over the floor every time.
the location is good,just near by the famous Cathedral there is no kettle provided in the room
The kindness of the staff
Central location in the city Needs wireless internet access
I liked the fact that it is located in the city center. Many restaurants, places to see and sidrerias in the area The internet connection that I paid for dropped
Air quality in hotel was good. There was an excellent choice of food for breakfast.
The staff was great--very nice and helpful. And the breakfast was good, too!
Cleanliness and helpful staff one lift only holding 4 people with baggage
location, wireless internet, kindness of staff gym could be better equiped as it is used by many guests
The very pleasant welcome by the father of the director of the hotel
The breakfast at the hotel was excellent.
Nothing Most things,noisey from rooms adjoining, TV failed to work, nothing condusive about the room
good breakfast. comfortable rooms. free wi-fi. nice staff. Expensive parking (13 €/day). Sauna not working. The advertised Gym was a ridiculously small room with 3 old machines. Small and cold swimming pool located underground.
Everything is fine Internet only works in a room, if you stay below 3rd floor
business-like hotel, well organized, city centre in walking distance (15 min)
Convenient location. Clean room and facilities. Hot breakfast can be improved
For a four stars hotel the price for the room was very low. The restaurant had great food. I think the price for parking the car is too expensive
friendly staff, confort, location
very clean, friendly and very well situated near to the city centre, easy to find. nothing
modern high end hotel at excellent price none
the decor and room quality
The rate, the spacious and confortable rooms. The location is also a good point. I would rate the hotel as 4 stars and not 5 (lack of essencial services in a 5 stars hotel: no slippers in the room, no staff helping with the suitcases at your arrival, only one person at the reception desk)
Nice hotel, close to the historical city centre, good facilities (free mini bar, internet) Rooms somewhat noisy, sound insulation could be better (slamming doors)
nice facilities, and location Wireless accebility not good
The staff was especially friendly and the service was excellent
Turkish Sauna (would like to see more health facilities!), complimentary mini bar and drinks were appreciated, the Steak in the restaurant was absolutely fantastic! No
central position excellent help from desk staff rather expensive breakfast
Great city centre location
I am surprised that this was not more than a 3 star hotel as the staff and accommodation at Ciudad de Oviedo were excellent.The location for visiting the historic part of the town and the night life couldn't have been better. Car parking facilities also brilliant on this stay. No
Very good accommodation comfortable and well equipped Despite booking bicycles in with this hotel we were told by the receptionist we would have to pay £10 to put them in the garage. We arrived late in the evening and had to "persuade" her that no-one charges for bicycles. They agreed in the end but stress not needed at the end of a very long journey!
rooms were nice and spotless, lovely breakfast sad reading lights
My luggage had been lost by Iberia and the staff at the hotel front desk were extremely helpful in contacting the airlines, etc.
The hotel is very central on Gascona street, famous for the cider bars or sidrerias. The old town and cathedral are just a stroll away. A very well kept hotel, nice staff, good size rooms and very clean, a great place to stay. Breakfast is the usual continental style with some hot food also, basic but good. I recommend this hotel.
closeness to downtown, friendly service
Its situation was convenient near the cathedral and old town and eating places all of which we were keen to visit. Staff friendly and helpful.
Not a lot! Dirty, poor, and untidy rooms. The hotel needs an overhaul and the most upsetting thing is that there was hair everywhere and the rooms smelled awful. Thank goodness that it was only one night there.
everything was fine, nice reception staff, nice situation
The fact that we had to leave a day earlier (family emergency) and the hotel didn't charge us the last night. Location. Squeakying bed. Having to pay for internet use.
The location is near places of interest. The staff speak very little English,have little knowledge of public transport.The so called buffet breakfast is full of cold ,poor quality food,more dessert than pastries. Not value for money at all.When i arrived at 5pm,the room was not ready.The room key never worked,each time,you left the room,you can't use the key to re enter the room again,have to keep going to reception to activitate the key again.
At least some of the staff could speak english and could give us directions The bath was not clean and one day we did not receive clean towells
Executive Room and view, ease of parking, once shown by staff member
Very poor air conditioning, no restaurant facility on Saturdays and Sundays, no bar. Not acceptable.
Noisy at night
Best location in Oviedo! Room had a great view of the cathedral and the casco viejo. nice rooms, clean throughout. Air-conditioning was not working. Staff provided a fan (upon our request) that kept us cool all 4 nights.
Very good hotel with an excellant choice for breakfast.
central location, clean hotel, friendly staff, breakfast was fine, quiet at night; bedroom was good size, bathroom was fine no bar or anywhere to socialise; no frills; breakfast room a bit basic and in a windowless basement
Empregados muito simpáticos e prestáveis, localização excelente, bom pequeno-almoço, quarto confortável / Nice staff, excellent location, good breakfast, comfortable room
excellent staff, good breakfast, great location. lack of drawers, and individual pillows.
The owners made us both feel very welcome and were keen to share their knowledge of the area with us. The hotel has a very warm comfortable atmosphere and we felt totally relaxed there.It is a beautiful location with far reaching views and we had an enjoyable dinner both evenings in the hotel - excellent home cooking!
More like staying as a guest at someones's house than a hotel. Great owners.
fantastic location, very hospitable owners
the owners of the hotel are very kind and friendly and the room was very nice. We had breakfast in the garden and the environment around the hotel is wonderfull
The hotel was beautiful and very comfortable. The owners were extremely helpful. Views from our terrace were stunning. An excellent base for exploring the area. Not so easy to find.
The proprietors are very friendly and helpful, the atmosphere is relaxed and welcoming. They speak perfect English and gave us lots of useful advice on where to go and what to see, The setting is peaceful and scenic. The bed was very comfortable and the rooms very clean. It was difficult to find on the first day but well worth it!
Well furnished, exteremely clean,attractive decor. Very large room Beautiful, well designed and fully equiped bathroom No off road or private parking Breakfast not well organised
Very friendly welcome and excellent service from Roberto and his team. Really enjoyed the food. Location a good starting point for visit to Somiedo. The bar seemed to be the heart of the town. Being the heart of the town, a little noisy, but that's life.
The manager and staff of the hotel were extremely warm and friendly and anxioua to help in wahtever way they could. The atmosphere was very relaxed and informal. Whenever you appeared or passed by, you were greeted with a smile or a wave. The quality of the room was excellent. The breakfast was good. I would recommend the Gran Hotel Cela to anyone looking ofr a realxing freindly stay.
The hotel staff were lovely and did everything they could to make us feel welcome and accommodate our needs. The restaurant is particularly good, serving simple but quality, traditional Asturian food. We would definitely recommend this as a good place to stay if you want to explore the Somiedo Park in the Asturias, plus the nearby coast and also Oviedo.
Very helpful friendly staff, great location, good food , superb breakfast.
Location, friendliness of staff, food - a true taste of Spain
An absolute gem so helpful & friendly & in a lovely situation. We were made so welcome & would definitely visit again
The hotel is situated in a nice square in a lovely little town called Belmonte between hills. The quality of the food with some of the restaurants is fantastic, very fresh meat and vegetables. The view from the room we had on the frontside of the hotel was fantastic. It takes about 50 minutes driving to get to a perfect beach on the coast in a place called La Arena. Driving to the airport and the city Oviedo takes about the same time. There worked only a few people at the hotel which has also a bar and restaurant for the local people. They wanted to help us as good as possible, but there was just not enough staff to do that well. We had to wait several times way too long.
Helpful friendly staff, location, wifi and good food
The jacuzzi in our suite was a treat. The hotel was clean. Great place to stop. Good for walkers and bikers The staff and owner were very friendly. There was a good selection of food for breakfast and dinner. Enough food to feed an army. Good roads for bikers. A great place to relax
The staff were very helpful over our many inquiries and went to a lot of trouble to create a relaxing ambiance and quality, wholesome food for our meals. The position of this hotel is exceptional, tucked away on a lush slope with rushing streams nearby. No.
Great place to stay. Family that run it are very friendly. Home cooked meals are great and ideally suit those with a hearty appetite.
Very pleasant helpful people, absolutely beautiful location, very elegant room Breakfast was continental not buffet
Warm friendly welcome, impeccably clean room and ensuite facilities, comfortable beds. truly incredible situation with awe inspiring mountain views and a babbling brook to lull you to sleep. If you want to have dinner in the hotel you have to book (which we hadn't - but were directed to the nearest village 4 km away, where there are several bars and restaurants to take your pick from). Continent breakfast was buffet style in a small dining room with a choice of cereals, breads, cakes and pastries, cold meats and cheeses, fruit juice and coffee. This is an amazing place and I shall definitely try to go back for a holiday since, this time, it was just an overnight stay.
The hotel ambience was impersonal and gave us a desire to move on as soon as possible. We would not use the hotel as a base for a longer term stay.
Good location and value for money. It was very pleasant from the staff to give us suite instead of double room due our late arriving. Everything was OK.
The location of the hotel is great, close to the beautiful center of Oviedo but still comfortable to arrive if you have a car. Our room was really big and very confortable for a family travelling with young kids. Kids even had a surprise in their beds on our arrival!
Large room with excellent facilities. In the heart of the city and easy to find.
Modern hotel centrally located besides de buses station Ample room, nice decor ,good bathroom great lobby and restaurant .
Comfortable hotel: spacious rooms: good hotel restaurant and evening menu
The Breakfast was very badly organised so I only had one breakfast the second day I ate out .The food was spread all around the room.I received coffee that I didn¡t ask for when I mentioned it I was told that eveyone drank coffee,then I got tea ,no bacon onb the buffet no eggs , they were coming and did ,very greasy eggs.no marmalade (orange) I think the Breakfast Room could do with a good tiday up and perhaps some profesional organising .the staff were friendly but I would not like to see them busy....
Comfortable, clean, nice experience. Rail track at the back bit noisy occasionally, but not great deal if you are tired
English speaking staff Paper thin walls, hard to find hotel
We had a lovely evening meal with friendly, helpful waiting staff. There was a good choice of food. no
The place is very nice and quite green!!!! Some unprofissional actions and poor breakfast!
The staff were very friendly and helpful, and both ourselves and our small dog were made to feel extremely welcome. The hotel setting was lovely.