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A non-smoking room that was actually smoke-free; hard to find in Greece. Lavish breakfast. Nicely appointed room. Professional, polite and helpful staff. Convenient location The beds could be of higher quality. we changed rooms due to a sagging mattress. Room we stayed in after was OK
Hotel is nice, maintained and clean and staff is helpful and polite and they also speak English. Provided services are in good level.
Good aesthetics. The rooms were too small. The price is too high for such a hotel.
The hotel has a very nice view to the lake and the mountains from the balcony, comfortable room and bed, helpful staff, excellent breakfast, a spacious parking area, easy to reach. The design is a bit dark so they have to add some light to the room.
very clean and comfortable rooms. Great price. Didn't seem to have a bar or restaurant open. No business computer center. Needs radio in room.
I rather enjoyed the service, cleanliness and privacy the hotel offered. I also quite liked the architecture of the building and the outside of the hotel. Breakfast could be improved, although it was good quality. I also feel parking directions were missing.
Rooms are incredibly comfortable and hotel is very quiet, so slept peacefully every night. There was one male member of the cafe/bar staff who was exceptionally polite and went out of his way to be helpful. Certain staff were less than polite.
Room very comfy and quiet. Good service and food. Nice set up with the pool and restaurant. Everything seemed appealing. The location of the hotel is by the national road.
Very Original interior design both in the rooms and especially the bathrooms The bad smell coming from the laundry of the hotel which is next to the main entrance.
Design, Quiet, Decoration, Very clean, Breakfast buffet variety, Service variety, Not crowed, Easy to find In any case, not a 5-star hotel. Flies on the breakfast buffet, semi-underground room for breakfast, parking space, personnel could be more polite, Smell on the outside
helpful staff, relatively clean room (could be a little better), glasses and dishes were left outside the hotel door for a whole day
Good service, polite staff The pool closed too early (7pm), and our kids missed it as we checked in at 7:30 pm. Having the schedule for pools/restaurants on the website would be nice
Beautiful gardens and pool setting. Gorgeous interiors, including pleasantly attractive and very comfy room with balcony and a good-sized marble bathroom. Excellent room service. Some Staff were very friendly, courteous and helpful (room service attendant, woman on reception, cleaning attendant), whereas others were not as polished in their approach to customer care/ willing to be of assistance (man on reception, restaurant/ bar person over the phone).
we were very happy with the staff who once realizing the air conditioning was not working in our room they relocated us to a better room at the same price. breakfast was very nice and generally the hotel is lovely but a bit out of the way. there was a whole wing of the hotel where the air conditioning was not working in 38 degree heat!
Besides the excellent condition of the rooms and the incredible breakfast buffet, this hotel's great advantage is that it is within walking distance from the lake where all the bars and restaurants are and the tourist shops. The staff was really polite, the mattress was just about right and the comforting level was really high. One thing I would improve is the swimming pool. This hotel is basically for business meetings but still the pool area and the landscape could be a little more interesting for the other type of guests and for kids too.
very good breakfast, perfect and clean room, polite staff, excellent room service. parking the car was a problem, as there were little places for the hotel size
The room's facilities were remarkable, so was its decoration. The hotel gave the chance for a down-town walk thanks to its location. The breakfast was perfect. The extra charge for using the pool.
The opening times of spa and gym were different than in the brochure in my room, thus I did not have time to go to gym (as it closed earlier).
Rich breakfast buffet with freshly squeezed orange juice. Very well-decorated and comfortable rooms. Sense of luxury in the lobby. Convenient location. The swimming pool not very exciting and the pool facilities poor. Hotel bar prices too high. Reception staff could smile a bit more.
Friendly staff. Excellent service, Very comfortable room. Superb cleanliness. Very relaxing! - Excellent choice of spa treatments.
Nice and cosy - comfortable -good location - spa in the hotel -excellent breakfast
the room was great and quiet , the spa very good althougth the prices were high!the lobby was fantastic..
a gratifying experience we needed the most
Friendly and helpful staff. Stunning views. New hotel The standard rooms are on the small side.
Lovely location, convenient underground parking, very friendly owner/staff, very smart decor, superb views of surrounding countryside, easy walking distance to centre of Metsovon with it's good choice of restaurants. Very comfortable orthopedic bed. Room rather small, with not much storage space. The sumptious mountain buffet breakfast we had expected was not provided, probably because we were the only guest staying there. What we were given was acceptable if a little sparse.
The personal service by the owners. The attractive furnishing. The location in Metsovo No
I fell in love with this hotel when I was there 4 years ago. I came back this summer. The location is what I like the most. No other hotel have such amazing view! Hotel is beautiful, rooms are very beautiful, comfortable and romantic. Food is very tasty. We spend much time in the huge balcon in front of the hotel, relaxing with beautiful view. Very beautiful nature. I can only imagine how beautiful and romantic is here during winter, with fireplaces in every room. I definetlly must came again and see that!
The staff and owners go beyond their limits to serve and please you. Breakfast with local natural products made to order. The open, unobstructed mountain views from your room and balcony are unique.
All was perfect: personal verry nice and familliars, rooms have all conditions and great panorama, breackfast verry good. Nota 10 plus.
Excellent hotel and very good service!! Highly recommended!!!!+++++ Everything was fine.
Everything about this new hotel is wonderful. The view from the room (#207) the breakfast, the cozy fire place.
The friendliness of the owner, the vicinity to the town centre, parking facility. Rooms rather small .
Wonderful hotel with great service from the owners - probably the friendliest service I've ever had in a hotel. Lovely room (slightly on the small side) and good breakfast. Nothing was too much trouble.
Very nice 300 years old stone house with interior designed by an architect, with wonderful furniture. Beautiful location. Tennis court available. Excellent breakfast. All the staff present in the hotel (probably the owners?) do not speak any english. The hotel is very difficult to find if not coming from Ioannina. There are no restaurant in the neighborhood. We would not classify this hotel as a 5 star hotel. No drinks in the room/fridge and no coffee facilities.
The Varirty of choise, the quality and the service at the restaurant was second to none.
Excellent food, nice decoration, very friendly staff, beautiful nature.
Beautiful scenery, nice comfortable room, very hospitable people.
Everything was perfect. Just amazing! Staff, services, qualities. One of the most wonderful places I have been in my life. Recomended!. Everything was perfect.
Great location, very beautiful building, very nice and clean rooms. no
A typical good and worm hotel in the center of Metsovo. no
The staff was particularly helpful and responsive. The room itself was in very good shape.
The whole package!
Nice hotel, in a calm street, well situated close to the centre Nice breakfast Bathroom a bit old No air-conditioning
This hotel has really fallen on hard times. It is run by a couple - she does all the work, including looking after the 3 small children who are very much in evidence. He chain-smokes and reads the paper. They want cash, despite having all the usual card stickers up, because "we have some problems with the bank". I'll bet they do. And you'll be doing better than I did if you get a receipt.
ola itan iperoxa....poli kalo proino.... the tv program...was so poor...and the reception ....has problem...
Everything! Fantastic Hotel with very obliging and friendly hosts, also a wonderful Jacuzzi in the bathroom - luxury! The Hotel is very close to the central square of Metsovo & all the tavernas.