height of rooms!
Position is good within walking distance of CBD. Rooms are a good size and staff very obliging. We have stayed here previously and the rooms appear to have been refurbished. OUr breakfast tray was delivered as requested the previous night (early departure). Refurbished bathrooms do not have any space to put toiletries and only pump soap is provided. No shower cap/shampoos/body lotion supplied. Towels of very average quality. Room key did not work in first instance requiring a trek back to reception.
Convenience for the city.Parking available.we were even offered use of parking for the rest of the day after checking out.
Extremely friendly, helpful and knowledgable front desk staff. Substantial breakfast buffet. Huge TV in the room.
Helpful, welcoming staff. Good sized room. Great central location.
location is good. room was excellent leather sofa, plasma flat screen,continental breakfast plentiful
Close to shopping and many choices for dining out.
a comfortable and quiet stay in Launceston
Close to the cbd.
Nice large rooms, clean and with a refurbished feel. Freindly staff. Good location. Good value for money. On site parking. Debited my credit card when I made the booking.
Its 10mins drive from airport and 2mins drive to busy street, where u can enjoy food and do shoping for basic food. Room is quite big. It is designed for families. There are 2 layers, where 2 bedrooms are downstairs. Each bed has electric blanket, even though the room is already equipped with air-conditioner. The swimming pool and spa are indoor, so we could go swimming in the cold days. There is a city view from our balcony. And outlook of inn site itself is fascinating, very beautiful. There is no room laundry, but u could wash clothing in public laundry room for $3per wash and $3per dry. The staff in the hotel is quite nice and willing to help us. We experienced a storm during the stay in Launceston. And whole hotel was out of power for about 30mins at 10pm.
The friendliness and cooperation of the staff was excellent, the facilities clean and the area was quiet.
Staff were very accommodating for complicated bookings and attentive to all needs
Friendly, clean and comfortable
The staff are very pleasant and friendly The shower needed a few repairs
Quiet and peaceful No
the location was excellent - close to Launceston city facilities and my conference venue. woken at 3am with loud voices outside my room arguing and swearing - couldn't get back to sleep, and disturbed by the impending violence. Thankfully it didn't happen, but the disturbance went on for at least 10 minutes without any response from management.
in the city. very central didn't sleep well
Clean, neat & tidy. Reasonably close to town and attractions.
close city location, reasonable comfort for the price. noise factor. pipes "hammer" very loudly whenever other rooms use water/shower so had no sleep which detered me from staying next time and have booked into the country club for our next two night stay in launceston.
Big room No free internet access.
Breakfast was excellent. It is clearly aging and deaos not seem to get reinvested.
The clean white sheets after walking the overland track
friendliness of all the staff, proximity to the centre of town and beautiful decor. urine stains in the tile grout in our last room. Need a good hands and knees scrub.
location the room was full of ants
Professional and comprehensive service; convenient location, easy parking. Garbo's noise at 05:00!!!!! And generally on our holiday we have found internet access to be expensive, ad-hoc, and not satisfactory. Specifically I cannot remember the Launceston; but really most need a good shake up ...
1) Hotel location 2) Comfort 3) staff 4) food Breakfast cost
old mattress on bed
It is in a good location. On the first night there were a group of very loud young men who talked all night and moved from room to room. If there is a group of young men they will make noise (we all know that!) so they should be booked away from other clients. We were moved the next night and the staff were very responsive but were exhausted as a result of disturbed sleep.
This hotel is in an excellent location and staff are friendly and room waqs great. The only thing I would change is I would increase the choices on the dine in menu
Location, room size, helpful staff.
Going to the room reminded me of the sprit of tasmania Extra pillows would be nice
The common kitchen and its facilities within. It's thoroughly under-staffed, just two persons doing reception and preparation of rooms. It does look like a mean feat to juggle so many duties.
the single room i stayed in was tiny. i had no personal bar fridge. the floor boards were squeaking all the time and was constantly waking up all night to people walking around. the oil heater had its legs broken so was unsafe.
All staff was great. I had no problems at all, very organised, very attentive and delivered the service I was expecting. Simple but efficient. The only down point is that they should provide wireless internet connection to its guests I had to access the internet using a local provider which was quite expensive.
Handy to all the shops & business Felt the dinner was only fair it was cheaper to eat out much better selection
Dinner at Snappers No "quality" that would be expected in a big chain non-budget hotel. Water pressure was insufficient for showering, housekeeping interruptions due to no do not disturb signs.
it was central to the shops,and close to all amenities. it is to close to the clubs,or the clubs were to loud at night,
Central Location. Great facilities. Food was realy delicious.Great to have 24 hrs roomservice. Roomservice Staff were prompt efficient and smiling.
Good location. The restaurant, we had a $38 steak, it was as tough as rubber and the chef didn't offer any apologies, just said that he would have eaten it, my partner ate it, I couldn't even chew it. I got a pasta dish which was very dry, they didn't charge us for the pasta but did for the steak, wasn't happy. There were a number of other things that we didn't like but I don't have enough room.
Have stayed there before and its a great location and great place will continue to stay there.Thanks Everything was perfect
played golf. dined out could not believe that there was no air con in the room. It was very hot even with a floor fan.
The central location is the best feature. The facilities and staff were also what we were looking for at the time. Not really.
the location was quiet, easy access to the CBD ample parking at a cost. I only had one little dislike, we ordered breakfast in our room and what we got was not exactly what we ordered.
the location and the cleanliness of the room where second to none..
Very spacious apartment; excellent value for money. Had small gym on site and facilities for cooking. Walking distance to the gorge. Disapointing the hotel restaurant was closed on Easter Monday especially as everything was closed down in the city. I think as tourist accommodation (with lots of tourists over easter) a hotel the size of the Sebel should keep it's facilities open
The room was lovely and spacious, I especially loved the king sized bed.
Lovely room. Convenient location. Shower had absolutely no water pressure.
Our booking was a complete balls up. Even though our booking was comfirmed, the Sebal didn't receive the reservation. The staff there were wonderful (even though it wasn't their fault) and tried to accommodate our needs even though the appropriate room wasn't avaliable. Great staff!! No, not a problem with the Hotel, big problem with the booking site, it was slack, unprofessional and completely inconvenienced us!!
Layout of the lounge with a separate bedroom is very nice. The Church Bell!
clean room, efficient staff, comfortable surroundings, no overnight noise. Great place to stay overnight and relax restaurant wasn't open whilst we stayed
Pleasant room. Excellent proximity to city. Balconies. All extras charged for. Nothing seemed to come without a price on it. Parking was charged for and was a very tight fit.
modern design,king size bed,the balcony, deep bath,pleasant and helpful reception. no exhaust fan in toilet and bathroom. kettle having to be plugged into bathroom and stained and dirty looking hallway carpets. '
The reception girls where OK however when we complained about the broken bed in the second room they advised they will put a report in did not offer to shift us again, so it was a very uncomfortable night. We could not wait to get out of there as soon as we could. Well yes we requested a quiet room with veiws and it wasn't. Then requested to change rooms and they put us right next to the lift. Then the bed was broken, it was a disaster. Then we did not know that there's was a casino attached we we both don't like. It felt cheap and nasty We only stayed one night we couldn't wait to get out of there.
The grounds were beautifully landscaped providing a relaxing enviroment. The Casino part of it ...
To travel in Tasmania and find satisfactory accommodations at what to us is a reasonable price, i.e approximately $150 per night, this was a fine option. We are not into gambling so that aspect did not interest us. Otherwise, the hotel was like any roadside accommodation with a little more pretense than we would find in the US for about $90 to $100 a night. Nice pool and a nice room. Nice gift shop. I'd like to find similar accommodations at the same price in Tasmania and throughout Australia. B&Bs are a better bet for us because we do not like to pay $250 plus a night for a nice, but not grand or great place to stay. The place is expensive except for these gambling meccas and that will limit our travel in the future. We come to Australia every year to visit our daughter and family. The cost of travel in Australia, however, means less time spent out and about. The low end food at the Country Club was really bad and I wish we had explored options, but that was our fault. I have no substantive complaints about this hotel except that I wish Australia had similar accommodations without the gambling structure.
We loved the luxuriousness of the king suite - we did not think this type of accommodation was available in Tasmania. We would love to stayagain next time we are in Tassie. It was great value for money. Thankyou, Robyn. I found the colour scheme rather challenging at first - with the lime green & pinky orange rather gaudy - but the luxury shone through & I didnt worry about the colours afte my initial shock.
We liked the the large expanse of gardens and wildlife eg wallabys, ducks, rabbits, swans all which were quite tame. Views from front rooms all of mountains overall very relaxing. The deluxe rooms were large and good value for money. As everything is close in Launceston it did not matter that it was a 5 minute drive out of the city.
Convenient and sufficently comfortablefor Airport overnight stopover
Valet parking -beauty massage centre-beautiful scenery-the casino-nice bar with leafy outlook -same for the restaurant no-not really -thought the a la carte menu in the Links dining room could be healthier eg caesar salad was swimming in salad dressing-buffet looked amazing but who needs that amount of food when travelling-special occasions excepted
Facilities were good, room was comfortable and clean, and the food was tasty
The Grand Atmosphere and helpful staff