The reception staff were courteous and friendly, they spoke good English On several occaisions there was a bad smell from the toilet and sink.
good breakfast, kind staff, good location,clean, good rooms, cheap nothing
It was very confortable and staff was very pleasent.
Please write at least 15 words The food was poor quality via room service
hotel is clean and in good area for going about gdansk with plenty to do
Best showers ever. Free internet. Comfortable beds. Good bar. Central location. Breakfast good, but little variety:same every day. The reception area is probably the worst design I have ever seen in a hotel. Impossible to sit and relax, not to mention ugly decor. Bedroom seating very uncomfortable.
Good location, nice rooms, helpful staff. Renovation work, nothing was said before we booked. Bar was gone on our 2nd day!!!
Clean, room, location The cost of the reservation differed from the amount I have paid.
Breakfast price was somewhat on the expensive side
Proffesionalism of the staff. Design of hotel corridors :)
cleaness,comfort,pleasent environment, good location, design should be one person who is mmore informed about eventual problems considering interenet conections
Large comfortable room with good facilities. Very young staff not up to 5* service levels
Very clean and comfortable. Definitely recommended. The breakfast was a little short.
This hotel had a relaxing atmosphere, which is what you actually need after a busy day at work. Almost everything was according to what you can expect from a brand new Hilton hotel. The breakfast can be improved.
We had very clean and comfortable room. Breakfast was versatile and very tasty. Staff was gentile and ready to help in any kind of things.
Very friendly, kind, flexible staff. The service we got was excellent. It was a bit cold in the hall where the breakfast was served.
I like friendly services. There was a small thing, a bit too less hangers in the closet.
Staff was really nice and polite, it felt they personally took care of you.
Good value for the money. Fair prices. Friendly staff. A bit of noice from the highway outside.
I appreciated the calm and quiet location with very easy access into Gdansk centre. The staff could not do enough to help while at the same time giving us complete privacy and space. Modern and comfortable bedrooms. No complaints. Would return and would recommend all family and friends to this hotel.
Easy to reach. Good service. Convenient rooms. The number of people in hotel is small. Everything what is necessary is there and no extra luxury. The breakfast is given at the time you want. No complaints.
Very friendly, flexible, excellent staff. It was a bit cold in the hall where the breakfast was served.
Very kind attitude.
its out of center so was very quiet 30 minits to airport in the morning the room was big and comfteble its a pension not hotel small and quiet with parking
excellent hotel very good food very helpfull staff i will recommend this hotel one small minus there is no coffe/tea facilities in the room
Fantastic place, the price is economical, the rooms are nice and smart, the restaurant has amazing food, the hotel staff if friendly and helpful, and you will make friends just by staying here. Gym +++
Its location, a pleasant walk into gdansk.superb breakfast.ALL The staff were so HELPFUL.thank them all for making our stay exceptional. regards jane holmes
staff Except for conference rooms lack of business facilities like secluded areas to sit together with other people to talk on business. This is what you expect from a hotel which is profiled as business.
The owners and staff were very helpful. We were on a mission to find family connected to my wife's father, a Polish soldier from the second world war. Michael, one of the co-owners, and his friend, Jorec, took it upon themselves to be our information gatherers and indeed took us to nearby Tczew, were my wife's Granparents are buried. All this and a very comfortable, clean well run Hotel to boot!!! Highly Recommended although a taxi ride into the Old Town of Gdansk. John & Sue Booth (Derengowski) Maybe a comfortable sitting area
Very nice and helpfull staff. Great breakfast. Good, fresh, homemade ( but bit basic) food in the restaurant. The room and bathroom furnish very nice as for this kind of hotel. Free WiFi and Parking on site makes good value for the money. I got mineral water in my room only on the first day.
We liked the fact that it wasn't right in the centre and so couldn't hear too much traffic noise. It also only had 44 rooms, which made it quite an intimate hotel. I was a little disappointed that there was no hair dryer provided in the room, and also our sink had no plug. Aside from these small matters, and blaring music till 4am one night, the hotel is really rather perfect for a few days away!
Breakfast is very excellent. "Apartment" room is very spacious. Only one reading lamp in all apartment /2 rooms/. Kitchen is unserviceable, no refrigerator, no kitchen-ware.
Serviece, courtessy of staff. Value for money
WiFi internet that worked well. Well-designed room. Quiet area. Nothing.
Room was fairly basic with 2 english speaking tv channels. If you don't need to spend alot of time in the room, it would be good hotel.
personal comfort, small in size and no stress, not much other tourists Rather small rooms, I missed a sofa to sit in and view television, I would also prefer a waterboiler för instant coffe and tea, which is common on British hotels.
The beds were not confortable
A nice, small, kind-of-family-owned place in quiet area. Rooms are small but cozy. Excellent service.
hotel is situated in the silent place, not far away the sandy beach, very friendly staff
worm and friendly ambience may be they can improve a little their cuisine
Nice quiet location
I was able to arrive after 9pm. The windows onto the carpark on the 1st floor did not seem very secure.
The beds were very comfortable, 24 hr receiption, friendly staff. No need for a taxi catch the bus number 210 to the centre just 3zl then a 10 min walk to hotel. No kettle in the room or mini bar not a complaint just an idea.
We could choose if have a breakfest or not, and could tram connections to the City centrum
It was available The hotel was quite out-of-the-way and surrounded by old unused buildings in what must have been some kind of industrial area.
The breakfast was good. Why no bed-making?
Quite good hotel? good location and value for money...
Room was comfortable, clean, good light, good personal, service. Near the Center. Nothing
The space, the surroundings, style and decor. Hotel is situated in more interesting part of Gdansk than hotels in the Old Town. We loved breakfasts even though the English complained ( as always) when we were there! No air conditioning in the room. It was really worm there.
price and service lack of elevator and telephones in the rooms
Superb value hotel 10 minite walk from the old town
This is a beautiful pensione next to the river. It has modern clean rooms, some with lovely views of the river. It has a big enclosed car park. Breakfast was very nice and varied. Owner was very helpful. It was a 20 minute drive into Gdansk Old Town.
Situated in the countryside but good connection to the city centre (bus or boat). Sitting on the terrace next to the Vistula, watching the beaver. Brilliant breakfast buffet, separate kitchen for all with fridge, electric kettle, coffee/tea. Management speaking English fluently, always friendly and very helpful with competence.
Simply great! Very nice b&b, clean, quiet, good location in front of the river, few minutes from very nice beaches, only 15minutes drive from Gdansk center(there are buses+ferry too)...nice place for cheap price in Gdansk! Thx natalia again for everything it was really nice to spend those 2 nights in yoour b&b ;) Nothing!
Clean and welcoming Not enough towels and no air/con
The family that runs the hotel, was very friendly and made us feel like home. The hotel has a perfect location if you are looking for peace and wonderful nature. The dune is very close and it's not too crowded.
Great place! The room was attractive, quiet, and comfortable. Staffs are very kind and friendly. Recommended!
combination of great countryside and city trip experiences + good guidance by the host
Nice location, nice people are running the place, clean, new construction None, just need to keep in mind, It's not a hotel, it's a pensionat...
Helpful Staff, great breakfast, quiet location fairly close to the town centre. Brilliant
very clean and comfortable, friendly service, close to the city center (just 3 tram stops), nice breakfast, good value there is no lift in this hotel and no air conditioning in the rooms
Clean, modern and relaxed Could be closer to old town, but tram connections are qood
Very helpful English-speaking staff, clean and spacious rooms, quiet place Very hard to find, particularly, if you travel by car
good staff. good breakfast. position without trafik. wi-fi ok. i think that when the hotel and the road'll be completed it will be a very very good hotel. the hotes is incomplete: in the morning mens starts working and it's impossible to sleep. no air conditioning, but the night is fresh. no frigo-bar. very bad road (absolutely not for sports cars).
Ok sized room. Very nice bathroom. Breakfast good. Wall to wall carpets in rooms.
The room was great, a spacious room with very comfy bed and an amazing shower in the en suite. The staff were friendly too.The tram stop to the old town was 2 mins away, really convenient for getting into town.
Very clean, spacious and comfortable room. Great value for money with parking and breakfast included. Close to old town, short walk and tram ride. Under renovations
The friendliness of the hotel staff. No
The friendly staff, the hotel is complete renwed and it's close to the centre: only 3 stops either by bus or by tram. My room was a little bit cold, I'm an Mediterranean man and I prefer high temperature. ;-)
there was no air conditioning and in a 4 star hotel this is not acceptable
Good location. Personal service. Free wireless internet. Uncomfortable, small room. No chair with back. Noisy, lots of noise from outside, all hours of day and night.
Central Location MAybe too small, construction next door
Sentral due to the old town. Everything was new and clean. Modern. Nothing
The specially designed rooms are excellent. Breakfast was up to the standard with wide variety. Service is the best as the girls will try their best to make us feel at home. They should provide a international plugs for tourist use.
Location, Location, Location Needed larger mirror to assist women in checking their clothing
The warm and genuine welcome from the Manager. The location was excellent as was the breakfast. The room well designed, compact but most acceptable. The absence of a lift meant guests on the 3rd floor (as we were) needed to have a stong pair of legs and lungs.
New and clean hotel with an excellent situation. Very friendly and helpful staff. A mirror also in the room, now the only mirror was in the bathtub.
Friendly and helpful reception, good breakfast buffet and nice overall atmosphere. At the time some rooms were unavailable because the electric keys malfunctioned. My co-workers were relocated to a neigboring hotel. The street is not very safe after dark. Take a taxi and don't walk the last 200 meters.
The hotel was ideally situated, small but with very friendly,helpful staff.
I liked the communication with the staff. They all were very friendly. It is very nice, when customer service is given by the owners of the hotel.
friendly personal staff, good service, clean room in suburbs of Gdansk-quiet, convienently close to airport (10 min). a bit too far from old centre of Gdansk.
The hotel is quiet and clean. The owner is pleasant and helpful. I recommended that one for people who would like to rest and for families.
staff. very friendly
Nice rooms and nice owners. Dont speek russian or english. Location not perfect.
Warm welcome from thé owner wi fi free
Good food Lack of towels, soap was watered down, could hear noise from other rooms, bed very uncomfortable, tv did not work, lack of things available on the menu
friendly welcome no
very welcoming staff. excellent food. comfy clean room. i would be very happy to stay there again!
friendly and helpful staff, family atmosphere. this hotel is ideal for people who need a place to stay close to the airport eg. businessmen or, in my case, people visiting for a wedding and arriving at the airport late at night. nothing wrong with the hotel. but be careful when you take a taxi from the airport - don't take an unmarked car as i did. you shouldn't need to pay more than 50 zl at night rates to get to the hotel (i paid 78, not much in pounds, but exorbitant in local money!
Occupation is amazing. There is nothing better! The hostel is quite itself, very nice and helpful personnel!
Good location Shared bathroom
Clean basic accommodation in a good location. Everything worked as expected. Quiet. Secure. Excellent, friendly staff. Recommended. I stayed on the fourth floor, and there was no lift. I have no problem with this, but some travellers might. The staircase was also steep and narrow. The shower also had a very low ceiling, making it impossible to stand (however, I didn't even look at the other shower on the same floor)
Very warm and kind spirit from the owners in spite late arrival and low time in business.
Staff is very nice. I walked about 15min from the central station, but this rocation is very good for sightseeing in the city. Room is simple and clean. Shared buthroom is large and clean.
nice location, friendly staff, сlean rooms and bathroom.
Hotel facilities were good - recently refurbished and a good breakfast. Location okay - a 10 to 15 minute walk from the centre of town. Beds were extremely hard.
Office staff spoke some english and helpful with maps/directions. Kitchen facilities provided where able to prepared own meals. Note: need to provide own towel, soap and food, and payment by cash only
Near from the centre!
Helpful staff, conveniently located
Staff were friendly,helpfull and the accommadation was to a high standard. Food was excellant too
Friendly, helpful staff. Clean room and bathroom. Quiet location. Nice balcony which would have been great in the summer. Location was a 15 minute train ride from the centre and then a ten minute walk.
the meals were fit for a king. the breakfasts were phenominal the evening meal which was a separate price was.terrific value for money.
it was in a quiet area but very near trains and the beach if you went 20 minutes down to beach they had dancing in park for all the family young and old alike the owners couldn't have been nicer and were very helpfull . meals were lovely very tasty would recommend it highly
The staff was very nice and rooms were cosy. I a truly going to get there another time also. Bathroom was very small at least in our room
What an excellent host Bartek is. Nothing is too much trouble. Collected us from the airport as arranged. Makes such a difference when you enter a country for first time to have the assurance someone reliably to take you to your destination. none.
you are made to feel very welcome indeed and nothing is too much trouble for the staff. They go out of their way to help. Also free soft drinks,tea,coffee 24 hours a day was superb. Breakfasts were huge with plenty variety and evening meals were great and reasonable priced. I would recommend this hotel 110%.They even organised taxi to pick up and drop us off at airport.All staff were very very friendly.
The staff was courteous and helpful. Breakfasts tasty and filling. Central location between the beach and Oliwa Cathedral. Everything was clean, fresh, and new looking.
At first impression, Willa Albatros is very appealing asthetically. It is located in a quiet neighborhood within walking distance of major transit. Once one steps inside, it is very obvious the care and detail that is put into making this hotel extraordinary. Everything is orderly, neat, and clean. The rooms are comfortable, and the food is of very high quality (breakfast and dinner during our stay). Above all, it is the staff that makes Willa Albatros what it is. This is a very personable place to be. Anyone considering staying in Gdansk/Oliwa should seriously look into booking here- you will not be disappointed. If I get the opportunity to go back to this part of Poland in the near future, I plan to return to Willa Albatros.
An excellent small hotel with very helpful staff. Very peaceful location, yet close to train station (5-10mins) Huge breakfasts set you up for the rest of the day. I would have liked Fruit juice at Breakfast The shower in my Room (107) was difficult to use without flooding the bathroom floor.
I can recommend this place as a value for money alternative. Breakfast buffet is better than most similar priced alternatives. Rooms are big enough and bathrom clean and nice. It is a 20 minites walk down to the old city, downhill... so plan for more time if walking back. But taxi to most places in the city is only 20 zloty or less. The internet connection which is included in the room rate is quiet good. The family running this small hotel is helpful and available 24 hours day. I had busy schedule due to some work assignments and they assisted me when needed. They also organized my taxi for a 04.00 in the morning departure. Abak is recommended. The only problem is thin walls so if the people next room are noisy,... you will feel you are participating whatever is happening.
Good, value for money small hotel. Staff very friendly and helpful. Good location for Public Transport links. Excellent breakfast.
Though there was poor communication with the hotel staff due to their not speaking English, they made it up by being particularly friendly and helpful. I highly recommend this "mini-hotel".
friendly staff breakfast excellent
It was comfortable, nice, clean and inexpensive, Manager was a lovely lady, who we found to be very helpful.
Excellent breakfast, friendly staff
Friendly welcome Excellent breakfast
Good friendly staff,good breakfast and near to bus to centrum. Room 25 TV not so good!!
Breakfast is superb. Staff very friendly and helpful. Room very basic. No blind on one of the windows. There is a total lack of facilities nearby except for a medium-sized supermarket. You need to get a bus or taxi home from the centre as it's a long uphill walk.
Nice clean rooms, okay value for money. Friendly staff, good breakfast. Good to have safe parking by the side, without car not a good location. No air con.
Clean room, comfortable bed, good breakfast, friendly and responsible staff. There was a confusion of payment when we checked out, but they were nice to call us a taxi to catch the train. And it was solved in the end.
In rooms no cooler, no hair dryer
Thr breakfasts were excellent. The staff were pleasant and helpful at all times
friendly staff, comfortable having feather pillows - I'm allergic to them.
The staff were most helpful and friendly. The hotel is very clean and the rooms were very comfortable. Good choice at breakfast, and the bread was very tasty. Secure parking for a car at no extra cost. No
Friendly staff, good breakfast selection, free parking on site.Internet worked good in the room the room was very basic in its appearance and look. no airconditioning and or fan for the hot weather.the grounds grass not mowed front or around the back ( grass very very long)
Very good location in a quiet area near historic Old Oliva park and church. Very nice and helpful staff. Just a short (15 min) tram ride from the sea. Nice mexican restaurant in the same building. No air-conditioning in the room.
Nice place, friendly service (english-speaking only), very clean rooms, good breakfast. Hotel is pretty far from city-center, taxi costs about 10 euro. Good mexican restaurant direct near hotel, El-Paso, where you get 12% discount.
it was nice small hotel but needs a little repairing. we had three rooms, everyone was personal but 2 of three had broken door in bathroom. amaising route to the hotell and it takes about an hour to go to the airport with taxi and it is only 10 km! Therrible traffic jam! too small brekfast room for all the people!
gorgeous design, very goog looking rooms, wonderful tasty breakfast , nice vievs, super personel, it was very nice stay
The behaviour of the staff was excellent.Very sweet ladys were around. The food and the prices were very good. Location was convinience and the building and the design was very romantic.The breakfast was really good too. The clearance of the room was not very good from the point of view the housekeeper did not change the liners and did not clean the bathroom everyday. They actually did not change the liners or clean the bathroom during my stay.That did not please me at all.
Unfortunately, as I didn't arrive until after midnight, I felt bad about keeping the reception staff up at this small hotel. I should have booked a bigger hotel with night staff. However, I was welcomed and everything was very good. While the hotel was very nicely appointed, it was a bit out of the centre.
Friendly staff, delightful room decoration and furnishings, very comfortable, excellent breakfast choice. Wonderful view from room. Charming houses along the street, a very nice location. Steep stairs to room - 53 steps to top floor. An effort with luggage and when tired.
Helpful staff, spoke good English Noisey at night
The hotel was very charming, and staff was friendly. Parking spaces may be limited.
english spoken, so easy the ask questions staff friendly and helpfull variety of food at breakfast would have liked a walk- in shower
Excellent location, great and helpful staff, very good breakfast. We have stayed in apartment with a loft, It was well appointed and immaculately clean. We would definitely recommend it to everyone - it was a highlight of our stay in Poland.
Great hotel, nice and helpfull staff. Nice view from the window, gorgeous place, and tasty breakfast. super!!!
I was travelling around Europe for 2.5 weeks on motorcycle, and saw different accommodation almost every night. This place is a reference, possibly the best private accommodation I have ever had! The owner was very helpful and also spoke perfect English. Rooms were very clean and breakfast was good. About 15 mins to city center by bus, but this is not necessarily disadvantage - the place is very quiet. There are some road re-construction going on near this place and to reach the hotel your navigator may show roads that were hard to drive even with my street-enduro bike!
The owner is firendly and always available to help costumers; breakfast is very nice and rooms are confortable and well furnished. Recommended for families.
it is a good family villa with great service even to the point of giving us umbrella and a city map.
Exellent location, not far from the city center, quite. Helpful, nice staff. Nice food.
The owner is very friendly and helpful. He is always ready to help and to assist you. The place is very quiet. The service is very good and the rooms are clean. Good breakfast also. It's a little far from the center of the city but you can use the bus and taxis aren't very expencive. I think that the only minus point is eventually the distance from the center of the city.