Hotel Hacienda Morelos

Rafael E Melgar Mz 2 SM 2 Lte 5-B, 77580 Puerto Morelos, QR, Mexico
+52 998 871 0448


+52 998 871 0448
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Overall guest ratings

6.1/10 Good
Based on 322 reviews

Review highlights

  • 9.7
  • 6.9
  • 4.5
  • 3.6

Good to know

  • Fair breakfast prices
  • Great view


    Show all


    With a stay at Hotel Hacienda Morelos, you'll be centrally located in Puerto Morelos, steps from Artisans Market and San Jose Catholic Parish. This beach hotel is within close proximity of Puerto Morelos Town Square and Puerto Morelos Reef.


    Make yourself at home in one of the 31 air-conditioned guestrooms. Rooms have private furnished balconies. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.


    Enjoy recreation amenities such as an outdoor pool or take in the view from a terrace. Additional amenities at this Colonial hotel include complimentary wireless Internet access, wedding services, and tour/ticket assistance. If you're planning a day at a nearby theme park, you can hop on the shuttle (surcharge).


    Satisfy your appetite at the hotel's restaurant, where you can enjoy drinks at a bar, take in a pool view, or dine alfresco (weather permitting). Quench your thirst with your favorite drink at a bar/lounge. For your convenience, a complimentary breakfast is served daily.

    Business, Other Amenities

    Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Free self parking is available onsite.

    Less More Hotels.com


    • Parking
    • Complimentary breakfast
    • Free Wi-Fi
    • Concierge service
    • Child pool
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 hour front desk
    • Pets not allowed
    • Designated smoking area
    • Storage available
    • Wedding services
    • Terrace/Patio
    Less More



    Guest reviews

    Overall Rating

    6.1 Good
    Based on 322 reviews
    • 9.7 "Terrific location."
    • 6.9 "Breakfast is mediocre."
    • 6.2 "Service is ok."
    • 4.5 "Internet is poor."
    • 3.6 "Rooms are not good."

    Overall Rating

    6.2 Good
    Based on 254 reviews
    • 9.7 "Terrific location."
      10.0 "100% appreciated the closeness to the beach."
    • 6.4 "Breakfast is mediocre."
    • 6.2 "Service is ok."
      6.9 "Only 69% found the staff to be friendly enough."
      6.7 "Housekeeping was ok, according to 67%."
    • 4.3 "Internet is poor."
    • 3.3 "Rooms are not good."
      1.1 "89% thought they were poorly maintained."
      1.9 "81% complained about the bathroom."
      2.1 "79% didn't like the uncomfortable beds."
      1.9 "Air conditioning was criticized by 81%."
      0.9 "91% found problems with the furniture."
      4.7 "For 53%, the rooms looked old."
      0.9 "91% were disappointed with the minibar."
      1.8 "82% thought the tv was sub-standard."
    • 3.1 "Quite uncomfortable."
      2.1 "79% didn't like the uncomfortable beds."
      1.9 "Air conditioning was criticized by 81%."

    Overall Rating

    5.9 Okay
    Based on 54 reviews
    • 8.5 "Beach is lovely."
    • 7.3 "High value."
    • 5.8 "Average cleanliness."
      6.2 "Only 62% said rooms were clean enough."
    • 5.6 "Service is ok."
      6.0 "Only 60% found the staff to be friendly enough."
    • 3.7 "Rooms are not good."
      0.7 "93% thought they were poorly maintained."

    Overall Rating

    6.3 Good
    Based on 12 reviews
    • 9.7 "Terrific location."
    • 3.6 "Rooms are not good."
    Good to know
    "Fair breakfast prices"
    "Great view"
    data provided by TrustYou

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