Overview

Hotel Hacienda Morelos

Rafael E Melgar Mz 2 SM 2 Lte 5-B, 77580 Puerto Morelos, QR, Mexico
+52 998 871 0448

$125+

Overall guest ratings

7.2/10 Good
Based on 260 reviews

Review highlights

  • 9.0
  • 6.9
  • 6.5
  • 4.4

Good to know

  • Very quiet
  • Near city centre

Nearby

    Show all

    About

    Situated by the ocean, Hotel Hacienda Morelos is a great choice for a stay in Puerto Morelos. Guests can take a dip in the outdoor pool or grab a bite to eat at Restaurante, which serves breakfast, lunch, and dinner. A bar/lounge and a children's pool are other highlights, and rooms at this Colonial hotel offer furnished balconies and premium bedding.

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    Amenities

    • Parking
    • Complimentary breakfast
    • Free Wi-Fi
    • Internet
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Designated smoking area
    • Non-smoking rooms available
    • Beachfront
    • Terrace/Patio
    • Concierge service
    • Child pool
    • Pets not allowed
    • Storage available
    • Wedding services
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    Reviews

    Guest reviews

    Overall Rating

    7.2 Good
    Based on 260 reviews
    • 9.0 "Terrific location."
      9.4 "City centre within easy reach, said 94%."
      10.0 "100% appreciated the closeness to the beach."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% liked the proximity to sightseeing."
    • 6.9 "Service is ok."
      6.0 "Housekeeping was ok, according to 60%."
    • 6.5 "Breakfast is mediocre."
    • 5.5 "Internet is average."
      5.5 "55% thought the wifi quality was ok."
    • 4.4 "Rooms are not good."
      4.0 "60% complained about the bathroom."
      0.7 "93% thought they were poorly maintained."
      3.3 "67% didn't like the uncomfortable beds."
      2.5 "75% had problems with the shower."
      2.9 "71% thought the tv was sub-standard."
      1.3 "87% found problems with the furniture."
      4.0 "60% said rooms were small."
      3.9 "Air conditioning was criticized by 61%."
      1.9 "81% were disappointed with the minibar."

    Overall Rating

    6.5 Good
    Based on 200 reviews
    • 9.1 "Terrific location."
    • 6.7 "Service is ok."
    • 6.0 "Breakfast is mediocre."
    • 5.1 "Internet is average."
      5.1 "51% thought the wifi quality was ok."
    • 4.4 "Rooms are not good."
      3.9 "61% complained about the bathroom."
      0.9 "91% thought they were poorly maintained."
      4.0 "Air conditioning was criticized by 60%."
      3.3 "67% didn't like the uncomfortable beds."
      2.7 "73% thought the tv was sub-standard."
      2.2 "78% were disappointed with the minibar."

    Overall Rating

    5.2 Okay
    Based on 52 reviews
    • 6.6 "Average value."
    • 6.4 "Service is ok."
    • 6.1 "Average cleanliness."
      5.7 "Only 57% said rooms were clean enough."
    • 5.2 "Vibe was decent."
    • 4.4 "Rooms are not good."
      0.6 "94% thought they were poorly maintained."

    Overall Rating

    6.3 Good
    Based on 7 reviews
    • 4.3 "Rooms are not good."
    Hotel type
    Beach Hotel
    Guests consider it an awesome beach hotel.
    Good to know
    "Very quiet"
    "Near city centre"
    data provided by TrustYou
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    Map

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