Overview

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Hotel Hacienda Morelos

Rafael E Melgar Mz 2 SM 2 Lte 5-B, 77580 Puerto Morelos, QR, Mexico
+52 998 871 0448

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+52 998 871 0448
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Rates

Overall guest ratings

6.1/10 Good
Based on 330 reviews
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Review highlights

  • 9.7
  • 7.1
  • 3.4
  • 3.1

Good to know

  • Friendly service
  • Fair breakfast prices
  • Great view

Nearby

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    About

    A stay at Hotel Hacienda Morelos places you in the heart of Puerto Morelos, steps from Puerto Morelos Town Square and close to Ojo de Agua Beach. This beach hotel is within close proximity of Dr. Alfredo Barrera Marin Botanical Garden and Crococun Zoo.

    Rooms

    Make yourself at home in one of the 31 air-conditioned guestrooms. Rooms have private furnished balconies. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.

    Amenities

    Enjoy recreation amenities such as an outdoor pool or take in the view from a rooftop terrace. Additional amenities at this Colonial hotel include complimentary wireless Internet access, wedding services, and a television in a common area. If you're planning a day at a nearby theme park, you can hop on the shuttle (surcharge).

    Dining

    Satisfy your appetite at the hotel's restaurant, where you can enjoy drinks at a bar, take in a pool view, or dine alfresco (weather permitting). Quench your thirst with your favorite drink at a bar/lounge. For your convenience, a complimentary breakfast is served daily.

    Business, Other Amenities

    Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.

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    Amenities

    • Complimentary breakfast
    • Free Wi-Fi
    • Meeting/Banquet facilities
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 hour front desk
    • Non-smoking rooms available
    • Beachfront
    • Terrace/Patio
    • Facilities for Disabled Guests
    • Concierge service
    • Child pool
    • Pets not allowed
    • Free parking
    • Designated smoking area
    • Storage available
    • Wedding services
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    Reviews

    Guest reviews

    Overall Rating

    6.1 Good
    Based on 330 reviews
    • 9.7 "Terrific location."
    • 7.1 "Good breakfast."
    • 6.7 "Service is ok."
    • 3.4 "Rooms are not good."
    • 3.1 "Disappointing internet connection."
    • 2.9 "Quite uncomfortable."

    Overall Rating

    6.0 Okay
    Based on 287 reviews
    • 9.7 "Terrific location."
      10.0 "100% appreciated the closeness to the beach."
    • 6.6 "Breakfast is mediocre."
    • 6.5 "Service is ok."
      6.2 "Housekeeping was ok, according to 62%."
    • 4.2 "Bad amenities."
      4.3 "57% thought the building wasn't nice."
    • 3.1 "Awful rooms."
      1.1 "89% thought they were poorly maintained."
      1.9 "81% complained about the bathroom."
      2.4 "76% didn't like the uncomfortable beds."
      0.7 "Air conditioning was criticized by 93%."
      0.9 "91% found problems with the furniture."
      1.9 "81% thought the tv was sub-standard."
      4.5 "For 55%, the rooms looked old."
      0.9 "91% were disappointed with the minibar."
    • 3.0 "Disappointing internet connection."
      2.0 "80% said the wifi quality was bad."
    • 2.5 "Quite uncomfortable."
      2.4 "76% didn't like the uncomfortable beds."
      0.7 "Air conditioning was criticized by 93%."
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    Overall Rating

    6.5 Good
    Based on 29 reviews
    • 8.4 "Beach is lovely."
    • 7.7 "High value."
    • 7.0 "Good service."
    • 5.6 "Average cleanliness."
    • 4.7 "Vibe wasn't good."
    • 3.5 "Rooms are not good."
    • 3.0 "Quite uncomfortable."
    View all review categories

    Overall Rating

    6.3 Good
    Based on 13 reviews
    • 3.5 "Rooms are not good."
    Good to know
    "Friendly service"
    "Fair breakfast prices"
    "Great view"
    data provided by TrustYou

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