Overview

Hotel Puerto Palace

C/ Doctor Cobiella Zaera, 38400 Puerto de la Cruz, Canarias, Spain
+34 922 372 460

$60+

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Rates

Overall guest ratings

8.1/10 Excellent
Based on 1,180 reviews
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Review highlights

  • 8.9
  • 8.8
  • 8.2
  • 6.5

Good to know

  • Great menu
  • Professional service
  • Pleasant hotel grounds
  • Clean hotel facilities

Nearby

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    About

    The Hotel Puerto Palace is a 4-star hotel located in a quiet, residential area of Puerto de la Cruz, Tenerife, in the magnificent La Orotava valley. Its unique location is close to the beach as well as an area filled with restaurants, shops and leisure facilities. The hotel's atmosphere makes it the perfect place to enjoy your vacation

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    Amenities

    • Complimentary breakfast
    • Fitness center
    • Free Wi-Fi
    • Facilities for Disabled Guests
    • Car rental
    • Currency exchange on-site
    • Gift shop
    • Meeting/Banquet facilities
    • Hot tub
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Sauna
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Business center
    • Concierge service
    • Child pool
    • Internet (surcharge)
    • Pets not allowed
    • Free parking
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    Map

    Map

    Photos
    Reviews

    Guest reviews

    Overall Rating

    8.1 Excellent
    Based on 1,180 reviews
    • 8.9 "Generally very clean."
    • 8.8 "Pool is good."
    • 8.2 "Good value."
    • 8.1 "Great service."
    • 8.0 "Location is great."
    • 6.5 "Breakfast is mediocre."
    • 6.2 "Food is average."
    • 3.3 "Internet is poor."
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    Overall Rating

    8.1 Excellent
    Based on 873 reviews
    • 9.2 "Perfectly clean."
      9.8 "98% thought it was clean."
      8.4 "84% said rooms were clean."
      9.8 "Clean pool, said 98%."
      7.2 "72% said the bathroom was clean."
    • 9.0 "Excellent pool."
      9.8 "Clean pool, said 98%."
    • 8.3 "Location is great."
      7.4 "Great parking, according to 74%."
      7.7 "Easily accessible by car, said 77%."
      9.0 "90% liked the proximity to shopping."
      10.0 "100% thought parking was inexpensive."
    • 8.1 "Good value."
      9.2 "92% thought it was a great value."
    • 7.6 "Good service."
      8.7 "87% found the staff to be very friendly."
      8.0 "80% thought the service was very professional."
      10.0 "100% were happy with the shuttle service."
      8.3 "83% were happy with the room service."
    • 7.0 "Nice rooms."
      5.6 "Beds were acceptable for 56%."
      5.6 "For only 56%, the bathroom was ok."
      6.7 "Only 67% thought the furniture was functional."
      6.1 "61% thought the minibar was ok."
      5.2 "For only 52%, the tv was ok."
    • 6.7 "Breakfast is mediocre."
    • 6.3 "Food is average."
      6.9 "Only 69% were satisfied with the menu."
      6.6 "Desserts were ok, said 66%."
      7.0 "70% loved the dining experience."
      5.6 "Side dishes were satisfying, according to only 56%."
      5.9 "Only 59% thought the fish/seafood dishes were good."
      5.2 "Dining area was clean enough, according to only 52%."
    • 4.0 "Internet is poor."
      2.1 "79% said the wifi quality was bad."
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    Overall Rating

    8.2 Excellent
    Based on 200 reviews
    • 8.9 "Pool is good."
      9.8 "Clean pool, said 98%."
    • 8.6 "Generally very clean."
      9.7 "97% thought it was clean."
      8.4 "84% said rooms were clean."
      9.8 "Clean pool, said 98%."
    • 8.3 "Great service."
      9.2 "92% found the staff to be very friendly."
      8.5 "85% thought the service was very professional."
    • 8.1 "Good value."
    • 8.0 "Location is great."
    • 6.0 "Food is average."
      6.7 "Desserts were ok, said 67%."
      6.0 "60% thought the dining experience was appropriate."
    • 5.9 "Breakfast is mediocre."
    • 3.1 "Disappointing internet connection."
      1.8 "82% said the wifi quality was bad."
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    Overall Rating

    7.8 Good
    Based on 106 reviews
    • 9.0 "Perfectly clean."
      9.8 "98% thought it was clean."
    • 8.7 "Pool is good."
    • 8.7 "Amenities are good."
      9.3 "93% found the grounds to be nice."
      7.9 "79% thought the building was wonderful."
    • 8.1 "Great service."
      9.2 "92% found the staff to be very friendly."
      8.5 "85% thought the service was very professional."
    • 7.6 "Good location."
    • 6.5 "Breakfast is mediocre."
    • 6.4 "Food is average."
    • 5.1 "Vibe was decent."
    • 3.1 "Disappointing internet connection."
      1.8 "82% said the wifi quality was bad."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Economy Hotel
    Guests recommend this hotel for budget travelers.
    Good to know
    "Great menu"
    "Professional service"
    "Pleasant hotel grounds"
    "Clean hotel facilities"
    data provided by TrustYou

    Recent Reviews


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