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Location Lack of staff, felt more like staying in a bed & breakfast, lack of attention to detail, breakfast over priced.
Ok Expensive for what it was
Stopover on wine-buying trip to Vacqueras and Gigondas The food in the restaurant was excellent, but service could be friendlier
The hotel decor (public areas and rooms) was unique and fun. Restaurant on site very good - also with great decor. Grounds nicely landscaped. The town absolutely charming.
Very close to the centre of the village of Lourmarin. Good car parking facilities. This was the second time that we have stayed at this hotel. As the first time we had to delay our departure to wait for the staff to arrive to pay the bill. The price of breakfast remains at 15 euros per person and this is extortionate for what is available. We did not take breakfast in the hotel this time. If you want to check out late and have a very expensive continental breakfast [that you serve yourself] this is a good hotel.
We loved the feeling of old country France...loved our room and bathroom - felt very luxurious. wi-fi charge - and we got not get on even when we paid
Petit dejeuner was good, with the person in charge working hard to make sure all tables had what they wanted. However, the table settings were incomplete. I think the decor and ambiance of the public rooms is delightfully original. However, it feels as though so much effort has gone into it that little thought has been applied to the rooms. We were not in one of the most expensive rooms, a Charme, I recall.
Closeness to village. Pleasant room We stayed out of season. Staff were not particularly welcoming especially the lady in the restaurant. Perhaps she had a bad day! Had to wait for staff to come on duty to check out and pay bill!
The hotel is well located and the staff were excellent The hotel is overpriced, 4 star cost for rooms essentially 2 star. Carpets are old , worn and dirty. Friends were told spa has not worked for 2 years, safe in one room was loose and not fixed to wall, no shower screen or curtain, no method of holding window open to allow ventilation.
The staff was very attentive, polite, and very responsive, from the cleaning gals to the front desk to the restaurant. The building is an old olive mill so the layout is a little quirky but works nicely. The A/C works reasonably well even during very hot days. Rooms on the village street side can be loud with people going by but windows are efficient and tune out the noise. I would stay there again and recommend it unless you need a pool. The general seating area of the hotel could use some A/C on hot days.
The hotel was very comfortable and the staff very helpfull with assisting us with a rental car issue. We would stay here again. The shower could be improved.
This is an exceptional place, a most unusual conversion from an olive mill. We were originally concerned about the distance to the nearest village, but it is right in the village and only a couple hundred yards from the Chateue, open to the public. The menu / meals, were the best we had in Provence, including the service. Worth every penny. The room was very comfortable, large, and included a mini bar. The petie dejeuner via room service was so amazing I had to take a photograph. How the manage to lug that treat-laden tray up the stairs was a feat in itself, not to mention all the goodies itself. We happened to have booked for the one night of the YEAR that the fair was in town; the main road to the hotel was completely blocked off with bumper cars, carnival booths etc. I walked the length of the fair to locate the hotel on the other side while my husband stayed with the car. The hotel reception was very pleasant and helpful and gave me an alternate route to get to the hotel by car to unload our luggage. Though this obstruction was disturbing at first, it turns out this is the main event in the village for the year. In the evening there was a parade, fireworks over chataue, and dancing in the streets with a non-stop french traveling band until 2 am. The best night of our vacation.
The location in such a pretty town, the attentiveness of the staff, the hotel decor. Our room was a good size and very comfortable. It took ages for the hot water to get hot. This was a waste of water in our opinion and should be easily fixed in this day and age.
Location and friendly helpful staff. No restaurant or food/beverage service during day/night except breakfast.Issues with hot water, alarm in middle of night because of this.Restaurant used to be very good, but chef has been relocated to another town. They said they are working on it. It could use some updating to a more luxury status.
the rooms were large and very comfortable. we particularly loved the huge bathroom with the double shower in the centre of the room.
Lovely hotel in beautiful village Bathroom needed update
I loved the character and ambience of the hotel. Howevert I did notice the plumbing was not concealed. I noticed one evening a strong smell of sewerage which I undestand came from no water in one of the waste pipes. Also the fire alarm on my last morning was a very early wake up call and a little disturbing. But I still have positive feelings about the hotel and recepton staff who were very warm. There was no soap or tissues provided, only liquid shampoo and body cream.
free upgrade from extremely friendly personnel, amazing location could put a blind onto bathroom window in room 208 as overlooking a children playground
staff helpfull and very nice, beautiful area great location room was amazing, great views they think about everything to allow you enjoy comfort. i have no single bad word about it
Large room, very quiet with beautiful views. Very friendly and helpful staff.
The abundance of space the bountiful assimilation with the surrounding Yes. The food is too expensive and the room design is not practical at all.
Thanks to Mr. Edouart Loubet and his staff from La Ferme De Capelongue we enjoyed our wedding celebration together with our family in a unique decor. The location which is exceptional in it's beauty, the excelent rooms and the evening dinner where memorable...
Great location and room set up for family. You need a guest laundry!!
Modern and spacious room Its location. It was a little difficult to find even with GPS.
location, rooms, friendly staff no
I liked all the facilities in the room include the kitchen facilities. We had two leavels floor as feeling as comfort home, with most beautiful view balcony. The cleanliness of our apartment was very poor. We requested from time to time to clean, but it was not excellent.
fabulous self contained accommodation in gorgeous location plus a reknown restaurant across the road if you felt like dining out just a few things like no milk or cork screw in the room - which was all fixed
The room was quite big, but the aircondition was a transportable one that made a lot of noise and was located in the kitchen (that was actually a closed balcony) so the kitchen door had to be open. I don't know why its listed as a hotel since the reception desk stays open until 21.00. You cannot check in later since all the stuff vanishes. A bit far away from the interesting villages of the area.
Staff friendly and helpful a very pleasant room and a good swimming pool Breakfast was expensive for what was on offer
Location still fine. Compared to a stay one year ago, the hotel definitely has declined in service, alertness of staff and properness. You will find soap and tea bags upon arrival, but they were not renewed during the stay.
Friendly staff, good breakfast, a little difficult to find in the dark. Very quiet, bar and restaurant closed early, poor facilities arriving late.
Booked 1 night but stayed 2 as we liked the hotel. In a small town that is practically dead on Mondays. Nice and welcome swimming pool. Small hotel so a lot of privacy. We had a 2 room appartment which was quite spacious if a little expensive. Staff very helpful and considerate. Couple of decent restaurants a short walk away - try Le Source - excellent. Hotel handy for the Luberon hills and an easy drive to a number of larger tourist towns. Consider a look at Etang Blonde a short drive away.
Setting, decoration, details. Reception staff is not particularly friendly.
The staff did everything they could to make us feel special. Lighting on the stairs at night on the grounds. I fell and broke a tendon in my foot because of this lighting. Also, we had to depart a 6AM, when there was no staff, no lights and a seemingly impossible gate to get out of. The code box is on the outside of the fence and in the dark is impossible to reach. My husband had to climb over the gate to get to the box using his phone as a light. We had quite a walk around the property to actually get out to our car, again in the dark. More lighting is definitelly needed for the safety of your guests, many of which are elderly.
we always meet the nicest people and the atmosphere is wonderful the smell of sewage in the walk-through kitcken on the first day
Very relaxed atmosphere and fantastic cuisine Small pool
Friendliness and helpfulness of staff, Sophie particularly helpful with her command of English and interest in the guests, welcoming tray, internet access and guest computer, guest's kitchen, buffet breakfast, views, parking, quietness and of course location. Our stay was too short
The owners grreted me and were expecting me. They had free parking in a locked area. The view on the valley side was incredible. The hotel is in the middle of town and convenient to everything. Everything was explained in advance. Internet was avaiulable although I did not use it.
We particularly enjoyed/appreciated the help from the ownership and staff:They went out of their way to make this a great experience.
The room is very comfortable. Large and well equiped, as well as the bathroom. Wi-fi worked perfectly well. Location is exactly what we needed.
This is a fantastic gem of a place in the Luberon. The hotel itself is just charming (as are the hosts - nothing too much trouble) and the pool very well maintained. The views from the pool/garden across the valley are stunning. The village is absolutely charming with good selection of restaurants and a great local market selling all sorts of Provencale goods.
The room was stylish and very comfortable. Car parking was very accessible. Breakfast was excellent and relaxed. No
The surrounding is beautiful as you can see on the internet site of the Hotel. I loved the Tai decoration. The Restaurant has good Tai food. It is a place for young peoples, which go to bed late as the Restaurant is busy until midnight. The toilet of our room had no door no privacy you may ask for a room with closed toilets. You need a car
The setting surrounding the hotel. The internet photos of the hotel rooms were far nicer than the room themselves (we had 2 rooms).
Peaceful. Simple. Quiet. No dinning the kitchen was closed
It was close to the village of Menerbes and it turned out to be not only convenient but a really adorable place to stay. Well decorated and comfortable.
Its position, in the countryside near many pretty villages, calm, swimming pool facility; Excellent food but rather very expensive ; The staff was very good and pleasant; Room very spacious. The lack of a cheaper menu at the restaurant as first price of 59 euros is very expensive and the same for a la carte dishes; Lack of lighting in the bedroom made reading almost impossible;Breakfast price of 19 euros for the type of service is also a little steep;
Location and sight are great but that is the end of it. Service is inexistent (as in having to beg for a piece of soap after 3 days for 2 people in a room), AC doesn't work and the staff answer to the notice is that they will have it checked but 'it is probably nothing". No staff is available, web access is free but only works in the lobby and to get the password requires persistent and the lobby is outside temperature. Room service is only diligent at packing blankets on the bed, every day when the outside and inside temp is above 100 F (35 C). Booking.com shouldn't even have this place listed as it bearly qualifies as a hotel, more a place where you can have a room with electricity, but no service. No functioning AC, front desk is mostly unattended, restaurant seem to be the best part of it, but I couldn't get myself to subsidize such a bad operation...
The location of the hotel. The room had only one very small window which did not supply enough ventilation. When asked to change our room the staff were unco-operative & this could only be achieved by a further increase in price. Compared to all our other accommodation in France we did not feel that this hotel provided good value for money. Also for travellers with large luggage there was no sealed path to the hotel which meant a long way to carry heavy bags.
A good location just outside Menerbes in France (Provence). One problem was that I had to walk down three steps to go from the bedroom to the bathroom. This could be a problem in the middle of the night. I had to leave a light on in the bathroom all night long so that I would not fall down three steps if I got up in the middle of the night to use the bathroom.
it was very comfortable, quiet and no hassle. could do with air conditioning.
Excellent location, quite countryside spot well placed for visiting villages. High quality restaurant Price a bit toppy for room and restaurant
The room was lovely and the food was excellent The air conditioning system was broken and the rooms were intolerably hot, the service of the staff was poor and numerous errors - all in the hotel's favour - were made on our final bill.
Logis de L'Etang is an excellent small hotel with very friendly and helpful staff, comfortable beds, hot shower, great breakfast (especially the coffee), good price, nice view, and convenient location for visiting small towns of Bonnieux, Lourmarin and others. It has all the comforts of a 3 star hotel.
Lovely welcome and general friendliness of Madame. Traditional decor of the room. Spaciousness of the room. The view from the window. Good breakfast and availability of local info and newspaper. Enclosed parking. The bed sank in the middle rather a lot!
Beautiful setting, excellent restaurant, spacious room, car parking. None really!
great location in pretty village; good service
A nice place to stop if you are passing through provence. Helpful staff. Smoke filled lobby.
The hotel was in pleasant surroundings and the staff and owners were friendly and helpful.
An excellent location ina lovely village in the Luberon. Very nice and spacious room and very good value with friendly and helpful owner. Delightful.
Location was good and room very big. The reception gives a very bad first impression and the back garden area needs to be maintained. In our room a better shower facility was needed to avoid bathroom flooding.
Beautiful location, spacious and comfortable room was great with older children, nice breakfast. None
Cucuron is really nice place and the hotel is very comfy. They made a reservation for us so we could eat at the famous restaurant next door.
The hotel has a relaxed family atmosphere, in a small but very pretty village, with good facilities for children, and a nice garden. It's a great place to stay, have breakfast on the terrace, lay out by the pool, and then take a short drive into nearby Cucuron for lunch at one of the excellent restaurants there, or up to one of the other beautiful villages in the mountains. I didn't want to leave! It would have benefited from AC in my bedroom, and fly screens on the windows.
The setting, with lovely views and gardens in which to relax.Breakfast was good and it was pleasant to eat it outside on the terrace.
Nicely positioned for exploring the south side of Luberon Mountain. Well presented with good gardens and nice pool. Small bedrooms, food (including breakfasts) was disappointing but good restaurants in Curcuron, only 2 k away.
lovely outdoor space, swimming pool rather dated decor
The landscape and the garden are very beautiful. Nice little villages in the area. The dinner included in the halfboard was excellent and good value for money. If anything, the rooms are a little small..