friendly and helpful reception staff, very good location of the hotel air condition did not work, insufficient sound isolation from the neighbor room, bathroom would need some small repairs, some of food at the breakfest was not fresh
Hotel has a convenient location, close to where you might like to board a ferry to view the C.T. Reception staff were very helpful. We asked for a room with a view and a quiet room and we received a quiet room with a lovely view. With adding these into bookings.com when you are making a hotel booking.
We stayed at this hotel due to my husband having a medical incident while on vacation in the Cinque Terre. He was in hospital in La Spezia and this hotel is well located near the hospital and also overlooking the harbout. When my husband was discharged from hospital, we stayed in a junior suite that was perfect for our needs. The staff were very obliging in helping us to have accessibility in an older building. As well there is a good breakfast included on the lobby level and a restaurant off the 1st floor. We found the restaurant to be lovely because it has an outdoor terrace overlooking the harbour; however, the menu is essentially the same everyday with limited buffet options. That is where we could see some room for growth.
The hotel lobby, restaurant, conference rooms and rooftop garden were all first class. The room was okay - could use updating. Simple, but clean.
it was a clean and well run hotel with very friendly and helpful staff breakfast could have been better
Well located & good view from room
Location was good for traveling by car Room seemed outdated.
unfortunately I would find anyting positive to comment on at this hotel from our experience. As a hotel broker I see many hotels and the service and price of this hotel is far from satisfactory. Our room was not as described, we experienced insects in the room, the room was not clean and in need of repair of basic utilities. The service from the staff was far from satisfactory, rude and unhelpfull. I would struggle to recomend this hotel to any traveller. see comments above
Friendly and helpful reception staff. Our room had a very nice view to the harbour. Announced refurbishing of the hotel, was very clearly recognizable. Restaurant only served a barbeque buffet during our stay in August.
Reception staff were especially helpful Bar did not open until 6.30 p.m., and even then it was only service in the main reception area.
Location close to town and the port Lack of available parking and high cost of parking.
Wonderful position. Stylish hotel
Location, facility, made an effort Hotel is slightly understaffed
Great location! Right on the water. Great small village. For a great meal, go to the restaurant NEXT to the hotel. Air conditioning was weak.
We stopped for 1 night with a sea view room and could have easily stayed for more. Excellent value for money with a medium sized room, but with a fantastic balcony overlooking the bay and a second balcony for catching the sun with some privacy... A Lovely small port town too, supported by the hotel helping us to rent a speedboat for the afternoon to tour the Cinque Terra the best way.
the room which had a very nice view. The location was also good the staff could be nicer. Breakfast was poor considering other hotels price wise
The breakfast was not so good.
The restaurant was nice. They had an elevator but when you got off on your floor with all the luggage there were 2 sets of stairsto your room so it was not good. When I emailed this hotel they flat oout lied to me about the location. They would not help with baggage. I had to walk to a public bus stop about 9 blocks away and I have a bad knee. I was several kilometers from where I wanted to be and it messed up my plans. The room was tiny.
Pleasant venue with lovely view of marina from room balconies and from restaurant.Pleasant relaxing outdoor pool. Quiet neighbourhood. Good to be just out of Portovenere but within bus access of it. Not wholly reliable for communications and information and sometimes a bit too laid back for convenience.
Excellent value for money
Fantastic location, a beautiful quit corner by a small charming marina make sure you have a Sea view room
We had a baby with us and staff coulnt have been more helpful and generous. They offered their own computer for accessing and printing some documents. Not really - the water went off early in the morning but apparently it was allover La Spezia
very nice staff, big room
Staff was very nice. Free internet access. We were upgraded to a family room which was huge and very comfortable. Room smelled a bit funny, but looked very clean.
It was very well priced and conveniently situated for most things you wanted to do.
The staff was very helpful. We loved our room, the breakfast, and the computer for guests to use. We extended our stay for a full week because we liked the hotel and the city so much. We liked everything
Good location, comfortable rooms did not like that the shower drained to the entire bathroom floor, a bit musty
Hotel centerally located close to many good restaurants, within easy walking distance to train station and access to Cinque Terre. Good value with a good continental breakfast and on demand expresso and cappacino inclided with breakfast. Good value for money. No free wifi although free 15 minute access available on hotel computer. All 2 & 3 star hotels we stayed in Italy had free wifi. The hotel website did not provide detailed walking instructions from the train station to the hotel (essential as most tourists arrive by train).
helpfull staff poor aircon in our room
Close to activities for Cinque Terre -brief train ride. Convenient to shopping, restaurants.
Spacious, nice room Walking distance to main station is kind of far
Location was great. Rooms had all the necessities. Limited free parking out front, beds were hard (as were found in most of Italy though)
Room and cleanliness TV channels (not many international channels)
Modern and clean hotel, good location close to the main shopping and restaruant streets. Staff were nice and friendly and very helpful in locating a dostor for me. Beds were quite firm, would have liked a softer bed
We were driving and found the location was very convenient and the parking was very useful. The staff were friendly and helpful. The rooms were spacious and comfortable. The breakfasts were fabulous but it would be great to get expresso as part of the breakfast and not an extra charge.
The air conditioning in my room was non functional
Front desk staff helpful. Breakfast included in price was excellent. A comfortable place to 'land' at the end of a long day of travel.
very modern and fresh rooms. staff were helpful, letting me use their computer after my wallet was stolen on the Cinque Terre (we didn't have a laptop to use the internet in the room) The address in the hotel information didn't have the number, so even with the tom-tom, finding the hotel in the one way system was a bit hard
Nothing Bath room
Size of room and staff helpfulness. They upgraded our room because it was our honeymoon which was nice The parking is a disaster. It is off site and you have to pay 18 euro for the privelage. They have free parking out front but you can never get a spot so beware
Lovely breakfast and friendly staff despite our language differences. Spacious room. Free internet a plus. Distance from station a drawback for o/night travellers but handy to markets, shops.
Extremely small bath room. Even if there is not enough place for a person. There is a small family hotel and staffs can not speek English. Also, they closed the hotel entrance before 24:00, so if you think coming back late, you have to warn them.
Decent budget hotel Quite a bit of street noise (and I was in one of the quieter rooms), no air con and it got quite stuffy with the window closed (which it needed to be because of the noise)
I liked tverithing, I tell my friends about this hotel. I leked Italy.
The staff was helpful and the room and bathroom was clean and relatively quiet (we're in Italy, the streets are always a little noisy!) No elevator but the staff was super nice and helped me with my heavy luggage.
I enjoyed being in walking distance of the station and centrally located. Unfortunately they use a spray in the corridors which is so extreme you gag from it. They are probably trying to get rid of the smell of smoke.
For first time to this hotel, it is quite hard to find. The staff at reception counter does not speak English. Lighting is not sufficient.
This is a small family run hotel, close to the Cinque Terre, good location, kind, helpful staff.
The room was very small but adequate, with a good tiny bathroom. No air conditioning,but was given a fan, and no lift for heavy baggage, but staff helped get it upstairs.
Room is too small, expecialy battroom, staff is mostly unfriendly and don't speak english, price for all that is too high. Only advantage is location, it is very near Cinque Terre.
Very close to everything without the high price. We have stayed at the Florida with the high price, and it was a long walk to town. There was a restaurant and breakfast was included. It was convenient to a beach and the water for swimming and lying on the rocks. A lot of noise on the street side where our room was located. There were no fans, and in July it was very hot.
central location meant very good access to restaurants bars beaches shops and walks did not check if it had air conditioning but sleeping with the windows opened could be a noisy experience even on the third floor
good location heat could have been turned on longer
Good service, cheap
helpfulness of the staff especially with regard to car parking could have improved variety of breakfast choice
Just revisiting old haunts
Lovely hotel, very quaint
Very serviceminded staff. Felt good in the Hotel
Very good position in Bocca di Magra. The staff is welcoming. Above average breakfast. Rooms are clean. Prices applied are fair. The position of the hotel in Bocca di magra... I mean difficulty to park in town. Although to be fair this has nothing to do with the hotel but is a general comment for all the hotels in town. Rooms, single bed, are rather small, especially the bathroom.
Simple, clean central -
The hotel is in a beautiful setting facing the Marina of Bocca di Magra. Opposite is a fantastic restaurant which is definitely worth a visit. It is a great location if you are arriving by boat - moorings are very close to the hotel. We had a room at the back with wonderful views over the moutains. The hotel and room are furnished in a traditional style - not luxury but very nice and very clean. You really do need a car to stay in Bocca di Magra if you plan to explore the area. There is also only a very small private beach at the end of the marina. We would recommend the hotel as a base for exploring the area.
The view was very beautiful. It compares with Bellagio. The mattress was not comfortable. Very stiff.
The hotel is situated in a very friendly village with a beautiful view our the sea. Unfortunately the village does not have any beaches. The staff was absolute not friendly, no information about the hotel, the village or the surrounding was given at check in. No "thank you and goodbye"at departure. The hotel has a few rooms with balcony and sea view. Make sure you reserve one of these rooms because the other rooms do not have any bacony or possiblity to sit outside (except for the garden of the hotel which is available for hotel guests). We requested a room with sea view but did get a room on the back-side of the hotel overlooking the roof of the restaurant. Changing was not possible anymore.
Its location adjacent to mountains and sea. Its cleanliness and general comfort and the quiet natue of the surrounding area One thing only- breakfast was not available until 8am.
Near the beach, calm surroundings The personal seemed to be very tired of tourists. Didnt feel welcome at all. Bad bed. The cleaning ladys were friendly.
The restaurant food is excellent. Location was quite remote, but not far from a bus line. Relatively quiet after dark.
Traditional Hotel. Staff excellent
The outside area, and the charm of the old hotel. Staff very friendly and helpful. Breakfast. Charged for breakfast and then charged extra for wanting a second coffee (all small and weak). Expensive for what it offers. This annoying when already paying a high rate for what is a very basic service and accomodation. I liked the hotel and staff but did not feel that it represented value for money.
The ambience, the outdoor dining and patio area, the restaurant and the staff.
Very good hotel with very reasonable rates. Room was clean , breakfast and dinner available and good . Staff very friendly although did not speak much English. Even though hotel is a bit out of the way , walk to railway station and center of the city took 20 minutes and we enjoyed that.. Taxis are available . Hotel very close to railway tracks and trains run most of the night so location somewhat noisy.
The hotel's location and quietness of the room. Information provided about organisation of stay (breakfast, recption desk telelephone #, internet access) is lacking.
Location was a real plus - on the beach and also one of the hotels nearest to town and all the good restaurants and shops. The staff was extremely helpful with suggestion of great dining places.
We had a medical emergency, and the staff were very helpful in dealing with it There was no bar fridge to keep drinks cool. No tea and coffee facilities, having said that, it's location was perfect, The room was clean and the beds comfortable
Location( right in town), balcony and room overlooked the bay, spacious bathroom, fabulous breakfasts, helpful English speaking staff, quiet, bus stop (to La Spezia) only metres away no refrigerator in room
Location was excellant close to everything and the beach was just across the road. Breakfast and cleaning staff are friendly. aircond.was not enough as it was very hot and we noticed that we were the only room that did not have proper balcony furniture but they did get us a table when asked.
The hotel location was great. We had a room with a little balcony with an amazing view to the sea.
Wonderful view of the Bay of Poets, good nearby swimming facilities, good breakfast in a lovely breakfast room. A poor welcome from the hotel manager who did not explain anything about the facilities available or welcome us to the hotel. Only after three days did we discover that there were sunbeds available next to the sea. Nor were there any notes (in English or Italian) explaining how to use the telephone or television. No English speaking channels were available on the TV.
The distinctive location on the waterfront and near the business district, as well as the fine furnishings and friendly staff.
The view from our bedroom was beautiful. It was centrally located. The furniture was very shabby, the bed mattress was hard I could feel the springs. The front desk people did not try to be helpful I think because it was the end of the season perhaps they were tired.
clean and air conditioned close to beach and shops/restaraunts Nothing
rooms are clean and mine was quite big; the hotel is in walking distance from central square of Lerici the breakfast is quite poor considering the price of the room (100 euros for one night); I had very better breakfasts in cheaper hotels, maybe in other parts of Italy...
The location was wonderful and Lerici is a charming town. The access to Cinque Terre by boat was very convenient. The hotel was not bad but cost much more than it was worth. The bathroom needed renovating and they should give customers soap at least which was not available.
More or less OK Very slow Internet. No restaurant to have a dinner. No bar to relax (do not operate during my staying)
Hotel Byron is perfectly situated, close to the beach and just a short walk from the town centre. We had a nice stay in an air conditioned four bed family room with balcony facing the seaside.
Great location. Bus from La Spezia stops within a block. Easy walk to beaches and main square.
Short walk from the beach and our room overlooked the ocean. Also, short walk from the older part of town where festivities were happening. Ideally would prefer a room with a balcony next time. Value for money.
It you would like to stay in a typical italian beach town, this is the place. Byron was place outside the center of Lerici,but only 5 minutes walk. Across the street of the hotel there was a beach, which you had to paid for. To the public beach you had to walk 5 minutes. Nice and big rooms. If you want to see the Cinque Terre, there is a boat leaving from the center of Lerici. The room where we the breakfast was served was small compare to the amount of guests the hotel had.
The best is the location, people at the front desk spoke english witch is important The breakfast was with no variatins, same ingredients for one week. The staff could have been more proper dressed. The website does not reflect th content of the food.
Gorgeous, modern, clean, elegant, great value for the money, perfect location. No conditioner :(
Great location, nice room. Parking
The position of the hotel was very convenient for the little town of P.V. with plenty of restaurants to choose from. The room was always cleaned thoroughly and a pleasure to return to at the end of the day -excellent cleaning staff. The breakfast service was inconsistent and we often had to search for staff to ask for our coffee. The orange juice set out in the jugs was not good - from powder I think. We only discovered on the last day by pure chance that freshly squeezed orange juice could be requested - it was a well-kept secret! The lift needs updating - very slow and frustrating. The fact that one could not walk from the reception up to the fourth floor or down again without going outside is bizarre. Also some kind of pleasant indoor lounge - with a view- would be nice for rainy days.
The staff were extremely kind, the view superb and the breakfast really good (in a terrace overlooking the sea &town) No cable tv, no internet in the rooms (only in reception hall) and, in general, the price should be a bit lower.
The hotel was very well situated and our room had a wonderful view of Portovenere and the harbor front. Helpful staff, as well. Minor point, but the room could have used a fresh painting.
Hotel is situated overlooking the Golf of Poets. Great view of the water, boats and city streets from our room. Great breakfast and dining room with large patio overlooking water and city. Manicurist is adorable and did great job. Reception staff not too helpful. One word answers to our questions.
The Hotel is right in the centre of Porto Venere,and is the old Convent so has something of the old as well as good modern facilities.It is easy to reach from La Spezia, (bus,taxi,boat).We found it good base to explore the Cinque Terra coast and national park.It is good also for just relaxing in Porto Venere with its sea harbour,cafes, restaurants and shops.Dont miss the mid august festival period with the procession for the White Maddona,a visually stunning experience.
Portovenere was an ideal location for a visit to Cinque Terre. The views were incredible from the hotel. Loved it!
first of all the location, couldn't be better. The rooms were excellent (outside view rooms). the staff was very friendly and helpful. need to renovate the elevator...extremely slow and too small
The location was the best part of this hotel. The view from the room was very nice. The hotel was generally out dated, old looking furniture, carpets, bathroom, lift, TV etc. Is really needing renovation and considering the 180euro per night price tag..people expect more value for your buck.
Great position. Room without sea view. Spa and wellness center are not free but too much expensive.
We thought it was great how we could have our family with 3 children all together in the one area and it was great value for money for us! The included breakfast was also fantastic and the front desk reception staff were happy and helpful and even though we don't speak much italian they were able to speak fluent English. Also the shuttle bus was really helpful and useful to us. We thought it was excellent- no complaints.... Many hotels now have free wifi which is very useful.
Gorgeous rooms -- especially the quad, which ended up being two different rooms -- perfect for us as two couples. Price was very good for how nice it was. Also a good variety of breakfast options. Not very close to city centre or train, so take advantage of free shuttle to hotel . Also, be sure to ask hotel staff for recommendations of nearby restaurants. We liked Mitili a lot.
The staff was most helpful. We reached the hotel at about 9 PM, and the lady at the reception helped us order some food. Given that we had just about two X 1/2 days at La Spezia, they helped us plan our trip such that we were able to cover Cinque Terre and go to Pisa!
The rates presented great value for money The location was terrible with the hotel in a run-down area with no shops or restaurants. It was far from the city centre. The decor and furniture of the rooms were extremely dated and rooms were not thoroughly cleaned. The heating also didn't work well.
- large, comfortable room with balcony - shuttle service to train station from where trains depart to the cinque terre towns Although breakfast was served from 8 to 10 a.m., certain items on the breakfast buffet were not replenished after 9 a.m.
The restaurant down the street "i Mitili" was amazing. Get to the Breakfast early.
Well set up for the cinque terre train connection Near a main road
Great service concerning Cinque Terre. Woman at the desk spoke excellent English and was so kind and helpful! We got our tickets for CT from the hotel.Good breakfast. Free shuttle-bus to train station. Safe parking.
The staff was very, very helpful. Bed could have been softer
The woman in the frontdesk was very nice - she helped us with good restaurant recomedations and direction. they give you free raid to the cinqua terra train (back and forward) the driver was supper kind to us. The hotel is old so the aircondition is old. there is no hut chocolate.
the access to city, port, transport and shopping was wonderful.
The location in relation to the train station was excellent. The breakfast was nice too. One of the staff members made us feel rushed at breakfast and barely smiled. This made us feel as though we were more of a burden than a valued paying guest.
good location not enough food choices for breakfast and quantaties not replenished quickly outside street noise so loud it was almost impossible to sleep at night bed very uncomfortable matress needed replacing noise from other rooms clearly audible
the air conditioning the location was less than what we expected, but not terrible
It was close to the station, the staff were very helpful and we stayed in far worse 3 star hotels this trip.
The pizza place around the conner, but it had nothing to do with the hotel It was the worst hotel that we stayed at in all of Italy. We checked out as soon as we were able because of the condition on the hotel. Insulation was falling out of the ceiling, paper thin walls, the beds were like sleeping on cots, and no matter what room you were in you could hear the traiffic from the street below.
The hotel was very conveniently situated for visiting La Spezia and the Cinque Terra as it is directly across from the train station. There are many shops and restaurants close by and internet access is available either at the hotel or just down the road. The hotel staff were very friendly and English was understood. The continental breakfast was excellent. I was travelling on my own and felt safe and secure staying at the hotel and coming and going from the hotel. I have no hesitations at all about recommending the Hotel Mary.
Hotel Mary was fantastic! about 2min walk from the station ( acess to cinqa terre). Staff were friendly. Room was large, clean and comfortable!