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Location close to town and the port Lack of available parking and high cost of parking.
unfortunately I would find anyting positive to comment on at this hotel from our experience. As a hotel broker I see many hotels and the service and price of this hotel is far from satisfactory. Our room was not as described, we experienced insects in the room, the room was not clean and in need of repair of basic utilities. The service from the staff was far from satisfactory, rude and unhelpfull. I would struggle to recomend this hotel to any traveller. see comments above
The hotel lobby, restaurant, conference rooms and rooftop garden were all first class. The room was okay - could use updating. Simple, but clean.
Reception staff were especially helpful Bar did not open until 6.30 p.m., and even then it was only service in the main reception area.
friendly and helpful reception staff, very good location of the hotel air condition did not work, insufficient sound isolation from the neighbor room, bathroom would need some small repairs, some of food at the breakfest was not fresh
Hotel has a convenient location, close to where you might like to board a ferry to view the C.T. Reception staff were very helpful. We asked for a room with a view and a quiet room and we received a quiet room with a lovely view. With adding these into bookings.com when you are making a hotel booking.
Location was good for traveling by car Room seemed outdated.
it was a clean and well run hotel with very friendly and helpful staff breakfast could have been better
Well located & good view from room
We stayed at this hotel due to my husband having a medical incident while on vacation in the Cinque Terre. He was in hospital in La Spezia and this hotel is well located near the hospital and also overlooking the harbout. When my husband was discharged from hospital, we stayed in a junior suite that was perfect for our needs. The staff were very obliging in helping us to have accessibility in an older building. As well there is a good breakfast included on the lobby level and a restaurant off the 1st floor. We found the restaurant to be lovely because it has an outdoor terrace overlooking the harbour; however, the menu is essentially the same everyday with limited buffet options. That is where we could see some room for growth.
Friendly and helpful reception staff. Our room had a very nice view to the harbour. Announced refurbishing of the hotel, was very clearly recognizable. Restaurant only served a barbeque buffet during our stay in August.
We were driving and found the location was very convenient and the parking was very useful. The staff were friendly and helpful. The rooms were spacious and comfortable. The breakfasts were fabulous but it would be great to get expresso as part of the breakfast and not an extra charge.
Room and cleanliness TV channels (not many international channels)
very modern and fresh rooms. staff were helpful, letting me use their computer after my wallet was stolen on the Cinque Terre (we didn't have a laptop to use the internet in the room) The address in the hotel information didn't have the number, so even with the tom-tom, finding the hotel in the one way system was a bit hard
Nothing Bath room
Location was great. Rooms had all the necessities. Limited free parking out front, beds were hard (as were found in most of Italy though)
Front desk staff helpful. Breakfast included in price was excellent. A comfortable place to 'land' at the end of a long day of travel.
The air conditioning in my room was non functional
Modern and clean hotel, good location close to the main shopping and restaruant streets. Staff were nice and friendly and very helpful in locating a dostor for me. Beds were quite firm, would have liked a softer bed
Size of room and staff helpfulness. They upgraded our room because it was our honeymoon which was nice The parking is a disaster. It is off site and you have to pay 18 euro for the privelage. They have free parking out front but you can never get a spot so beware
Spacious, nice room Walking distance to main station is kind of far
The owners were fantastic! Even the people we were directed to have breakfast at, were fantastic! We were driven to a carpark and driven back to the hotel. We showed up and were offered a free upgrade to our rooms (originally supposed to have 1 room for 4 people, gave us 2 double rooms for the same price). The rooms were the largest we've ever stayed in while traveling through Europe. Beds were very comfortable. Perfect location to catch a train if you're traveling the Cinque Terre or any of the small villages nearby. Originally were only supposed to stay 1 night in La Spezia at Casa Dane but stayed an extra night because of the location and hospitality. Definitely recommend this hotel! We were a little confused when we arrived because there was no one at the hotel. We didn't know that we were supposed to call before arrival and then they would meet us at the hotel. All in all, probably our fault and the way things work there... just a bit confusing.
nice bathroom, the owner was nice when we saw her! no one there when we arrived, another guest answered the door! breakfast in a cafe in town,(so had to leave the room etc) , just one coffee & croissant- for 85 euros!
The position of the hotel was very convenient for the little town of P.V. with plenty of restaurants to choose from. The room was always cleaned thoroughly and a pleasure to return to at the end of the day -excellent cleaning staff. The breakfast service was inconsistent and we often had to search for staff to ask for our coffee. The orange juice set out in the jugs was not good - from powder I think. We only discovered on the last day by pure chance that freshly squeezed orange juice could be requested - it was a well-kept secret! The lift needs updating - very slow and frustrating. The fact that one could not walk from the reception up to the fourth floor or down again without going outside is bizarre. Also some kind of pleasant indoor lounge - with a view- would be nice for rainy days.
The hotel was very well situated and our room had a wonderful view of Portovenere and the harbor front. Helpful staff, as well. Minor point, but the room could have used a fresh painting.
The staff were extremely kind, the view superb and the breakfast really good (in a terrace overlooking the sea &town) No cable tv, no internet in the rooms (only in reception hall) and, in general, the price should be a bit lower.
Great location, nice room. Parking
first of all the location, couldn't be better. The rooms were excellent (outside view rooms). the staff was very friendly and helpful. need to renovate the elevator...extremely slow and too small
Great position. Room without sea view. Spa and wellness center are not free but too much expensive.
Portovenere was an ideal location for a visit to Cinque Terre. The views were incredible from the hotel. Loved it!
Hotel is situated overlooking the Golf of Poets. Great view of the water, boats and city streets from our room. Great breakfast and dining room with large patio overlooking water and city. Manicurist is adorable and did great job. Reception staff not too helpful. One word answers to our questions.
Gorgeous, modern, clean, elegant, great value for the money, perfect location. No conditioner :(
The Hotel is right in the centre of Porto Venere,and is the old Convent so has something of the old as well as good modern facilities.It is easy to reach from La Spezia, (bus,taxi,boat).We found it good base to explore the Cinque Terra coast and national park.It is good also for just relaxing in Porto Venere with its sea harbour,cafes, restaurants and shops.Dont miss the mid august festival period with the procession for the White Maddona,a visually stunning experience.
The location was the best part of this hotel. The view from the room was very nice. The hotel was generally out dated, old looking furniture, carpets, bathroom, lift, TV etc. Is really needing renovation and considering the 180euro per night price tag..people expect more value for your buck.
It was ideally located for train trips to Cinque Terre. Just what we wanted. Friendly staff, and very helpful. Breakfast was good. There needs to be a major upgrade of WiFi service. It was very poor, and very, very expensive! Not what the modern traveller expects. I wasted many Euro waiting for connections, service etc.
Good breakfast facilities; nice staff Chipped cups; poor lift service ground floor button not working
location is great staff was no smile
close proximity to train station limited english of check in staff limited english tv channels no one told us there was an internet computer that we could use
The location next to the train station is ideal as a base for travel to Cinque Terre The pillows were so soft and that makes sleeping uncomfortable.
Had wonderful view from our 3rd floor window. The staff most helpful with recommendations for good restaurants and maps. Proximity to railway station was excellent. The shower was a bit small.
The purpose of our stay here - easy access to Cinque de Terre - was fully served. The hotel was well situated, and the staff helpful. the breakfast was very nice - wide variety. There was some ambiguity about what was included in the breakfast, and what one had to pay extra for, if anything.
The building is very old, and they have kept many of the original features. My room was huge with ancient exposed beams, but a very modern bathroom. The staff are most helpful, and happy to help organise tours etc. I had an injury and they were very helpful in getting medical treatment and ensuring I got any assistance I needed.
The closeness to the Station. Would be a pleasant improvement if Staff smiled occasionally. The younger aged staff were pleasant whereas the older ones were quite grumpy.
Easy access to the station and a good breakfast Limited tv options
We had a seaview room with the bay literally lapping on the rocks right below our balcony. Beautiful view of the town. The staff was wonderful and obviously cared about the quality of our stay there.
Lovely to stay in a modern, comfortable hotel right on the water. For those who like to swim it is an excellent choice. Would recommend for Australians, it has a beach with sand. Very comfortable, with friendly, helpful staff. Would definitely recommend. Very different experience from the more historical Italian hotels, which we have also enjoyed, but nice to have a change. Good restaurants close by in the town itself and in Lerici, an easy walk.
I enjoyed the room with sea view just few meters from the sea with a rather unique location. The staff of the Hotel is very charming and welcoming. The position of the Hotel allows to enjoy the nice walkable way San Terenzo-Lerici. sky tv, cable internet, minibar and deckchairs on the balcony are available to enjoy a nice breakfast on the balcony. If you are looking for a large Hotel with large common areas you might be in the wrong place. It is a small hotel where all the space is devoted to rooms so do not expect more than hotel rooms. Breakfast and restaurant are available in the "Colombo" bathing establishment belonging to a separate management where you can also have a 25 euros dinner menu upon request. The offer of restaurants in the surroudings is large, try to avoid the most turistique place. "La Miranda" (Tellaro, Lerici) and "La Posta" (La Spezia) are good addresses to have a nice dinner. If you want to enjoy an exclusive beach go to "Fiascherino" at "Eco del Mare" beach (average price including lunch between 60-80 euros per person).
As a small hotel they were very attentive to the guests. Great recommedations for dining. Upgrade mattress and bedding
The restaurant down the street "i Mitili" was amazing. Get to the Breakfast early.
Well set up for the cinque terre train connection Near a main road
We thought it was great how we could have our family with 3 children all together in the one area and it was great value for money for us! The included breakfast was also fantastic and the front desk reception staff were happy and helpful and even though we don't speak much italian they were able to speak fluent English. Also the shuttle bus was really helpful and useful to us. We thought it was excellent- no complaints.... Many hotels now have free wifi which is very useful.
The rates presented great value for money The location was terrible with the hotel in a run-down area with no shops or restaurants. It was far from the city centre. The decor and furniture of the rooms were extremely dated and rooms were not thoroughly cleaned. The heating also didn't work well.
Great service concerning Cinque Terre. Woman at the desk spoke excellent English and was so kind and helpful! We got our tickets for CT from the hotel.Good breakfast. Free shuttle-bus to train station. Safe parking.
The staff was most helpful. We reached the hotel at about 9 PM, and the lady at the reception helped us order some food. Given that we had just about two X 1/2 days at La Spezia, they helped us plan our trip such that we were able to cover Cinque Terre and go to Pisa!
- large, comfortable room with balcony - shuttle service to train station from where trains depart to the cinque terre towns Although breakfast was served from 8 to 10 a.m., certain items on the breakfast buffet were not replenished after 9 a.m.
Gorgeous rooms -- especially the quad, which ended up being two different rooms -- perfect for us as two couples. Price was very good for how nice it was. Also a good variety of breakfast options. Not very close to city centre or train, so take advantage of free shuttle to hotel . Also, be sure to ask hotel staff for recommendations of nearby restaurants. We liked Mitili a lot.
The staff was very, very helpful. Bed could have been softer
The woman in the frontdesk was very nice - she helped us with good restaurant recomedations and direction. they give you free raid to the cinqua terra train (back and forward) the driver was supper kind to us. The hotel is old so the aircondition is old. there is no hut chocolate.
The location in relation to the train station was excellent. The breakfast was nice too. One of the staff members made us feel rushed at breakfast and barely smiled. This made us feel as though we were more of a burden than a valued paying guest.
The pizza place around the conner, but it had nothing to do with the hotel It was the worst hotel that we stayed at in all of Italy. We checked out as soon as we were able because of the condition on the hotel. Insulation was falling out of the ceiling, paper thin walls, the beds were like sleeping on cots, and no matter what room you were in you could hear the traiffic from the street below.
good location not enough food choices for breakfast and quantaties not replenished quickly outside street noise so loud it was almost impossible to sleep at night bed very uncomfortable matress needed replacing noise from other rooms clearly audible
best feat was being right next to the main station,free internet also v.good and room ok too. For some who like having a nice breakfast though, forget about it. The most spartan I have ever experienced I'm afraid, really poor probably for lack of effort. For some who like having a nice breakfast though, forget about it. The most spartan I have ever experienced I'm afraid, really poor probably for lack of effort.
Hotel Mary was fantastic! about 2min walk from the station ( acess to cinqa terre). Staff were friendly. Room was large, clean and comfortable!
This hotel is right across the street from the main hotel which is good if you're passing through. Shower was itty bitty!
The hotel was very conveniently situated for visiting La Spezia and the Cinque Terra as it is directly across from the train station. There are many shops and restaurants close by and internet access is available either at the hotel or just down the road. The hotel staff were very friendly and English was understood. The continental breakfast was excellent. I was travelling on my own and felt safe and secure staying at the hotel and coming and going from the hotel. I have no hesitations at all about recommending the Hotel Mary.
the air conditioning the location was less than what we expected, but not terrible
It was close to the station, the staff were very helpful and we stayed in far worse 3 star hotels this trip.
the access to city, port, transport and shopping was wonderful.
The hotel staff was very kind and informative. Our quad room was large and comfortable. The breakfast was good. This hotel was one of the most expensive on our trip - the same as our hotel in Venice. The close proximity to Cinque Terre makes the price fair.
The hotel staff is friendly and helpful. The views of Lerici and the Gulf of Poets are spectacular and fair compensation for some of the accessibility challenges to and from the hotel. The breakfast provided is one of the best I have had in Italy and the terrace provides a great location for an afternoon drink overlooking the bay. The hotel restaurant is quite good but rather expensive compared to other choices down in the Piazza Garibaldi. The hotel is difficult to access by vehicle. The road to the hotel is above it and you must carry bags down into the hotel lobby and back up when leaving. I would not recommend this hotel for someone with a disability that made climbing stairs difficult. Reaching the restaurants and shopping around the Piazza Garibaldi requires a shallow descent on path with 100 widely spaced steps. The return back up to the hotel may leave some a bit winded. Pack lightly if staying at the Doria Park!
The room was deluxe with a balcony and view of the town and beautiful bay. Excellent facilities, very clean and good breakfast. The place is almost impossible to find due to the lack of signage (and the low level of information available at the town's tourist information office and the hotel association's representative, neither of whom new exactly where the hotel was located in this very small town, and neither of whom could give directions for access with a vehicle.) Once we did arrive, there are no signs directing access from the car park to the lobby. One has to wander up and down steep stairs until arriving at reception; the desk is understaffed with one clerk constantly one the telephone handling bookings. Once we arrived, it took at least 35 minutes to get the key to the right room and to have someone help get our luggage from the car up to our room on the fifth floor.Finally, the lobby and public areas are very scruffy and worn out - they do not reflect the standard of the hotel nor of the excellent well-furnished room. Time for an upgrade to the reception area.
beautiful sea port view, wonderful breakfast and proximity to Cinque Terre mini bar wasn't working
We liked the very comfortable, individually designed, well-equipped bedrooms, loved the peaceful terraces with stunning views over the harbour and the Bay of Poets to the hills of the Cinque Terre and were impressed with the friendliness of all the staff, for whom nothing was too much trouble. The wonderful breakfasts more than lived up to their reputation and were available until midday, which guaranteed a relaxed start to the day. On the day we ordered melon and prosciutto for a light lunch it was stunningly presented and we enjoyed our evening meals too. The fresh fruit available in reception was much appreciated. We were very glad to have chosen a hotel with private parking, as parking in Lerici is not easy and we did not need the car much during our week's stay. We were a bit disappointed that the restaurant was closed in the evening on 3 of our 7 nights and that a couple of items we selected on the English menu were not available because the Italian menu had changed .We really couldn't recommend the jugs of coffee on the breakfast buffet, though staff were very willing to fetch coffees from the bar. It was good to have tea and coffee making facilities in the bedroom, though many English visitors would appreciate some milk too.
The staff was very friendly and they even gave us a free room update. The location is breathtaking. Do get a room with a view: it is well worth the extra money. Lerici is one of the most beautiful places in the world. Also, the restaurant at the hotel is really worth a visit. We had dinner there and were very happy with the excellent service and quality of the food. The prices are reasonable. The breakfast buffet is very rich and diverse. You will not be disappointed. It could do with a little updating.
the english breakfast buffet - it was excellent and the Parking near the hotel is very comfortable! The room: we have booked a "deluxe" double room with sea view. To our oppinion room Nr. 234 was not in this category. We had sea view, but the room was small and the bath room was really narrow.
Great view (definitely I recommend a room with a sea view). Good food. Beautiful short walk to the town center.
the town was beautiful,hotel was superb,and I enjoyed the balcony overlooking the harbor. A delightful experience in every way.
Very friendly, helpful staff. We were very glad we had followed advice and booked a deluxe room with sea-view. Although the hotel is built into the hillside and there are great views, it's only a couple of minutes walk down a pedestrian path to the Piazza. Great choice at breakfast. As other reviewers have said, it is difficult to find by car. You do need the online instructions and even then, we needed to do a couple of U-turns. The lack of any help offered with suitcases when checking-in was out of charcter with the service at all other times. This could be put right so easily and would improve the service rating at a stroke. Decoration is slightly old-fashioned but comfortable.
Great location for exploring the Cinque Terre; hotel is a 5 min walk from the ferry boarding point, restaurants and waterfront, yet in a quiet location. Staff were very helpful, room was clean and comfortable with a great balcony overlooking the harbour, breakfast was an interesting buffet assortment. Would recommend Lerici as an ideal point from which to explore this area. Beware that due to nature of the location, access to the hotel and walk back from the main square is via steep walkways and stairs; we had no problems but can understand other reviewers comments in this regard.
The service at the desk and in the restaurant. The waiterr was very professional.That there was a beach,a restaurant and a busstop nearby.
Amazing views and area Needed to check emails whilst there - no internet access
Nice view on the ocean (not for the backyard rooms!); very clean; friendly staff
Excellent dining with beautiful view over Mediterranean, comfortable room with balcony view and easy access to nearby attractions.
Lovely big room with huge balcony and great views. Lovely restaurant staff and fabulous food. Too far from a beach- 400 steps down- not suitable for familes or older peopleor disabled.
Didn't realize it was so far from La Spezia. It cost about 40 euros both ways but the people made our stay outstanding. need more info on the the ways to get from train station to hotel by taxi or bus.
The staff were welcoming and the room was excellent
fiew, food I booked the half pension additionally and had to pay more as if I booked it right away. It was not much, but I didn't really understand that.Situated - no possibilty to do anything in the evening without using the car.
The hotel is in a quiet location and within a comfortable distance to Lerici for access to Cinque Terra At the October time period there is little available in the area.
The location - absolutely superb The staff were extremely helpful and courteous
view and facilities No but we did leave a walking pole in our room. If it could be returned to us we will gladly pay the postage and any other incidental expenses. Thank you John Gibson
friendly welcome - good English spoken - excellent position close to beach abd just 10 mins stroll to town - good arrangements for parking car
The hotel is beautiful with spectacular views across the gulf. The breakfast is copious and would satisfy most tastes, offering not only croissants but muesli, yoghurt, fresh fruit, cold meats cheese, eggs etc. etc....
location, friendly staff
Lovely location, quiet and relaxing hotel. Staff were usually very pleasant and helpful. Good choice of foods at breakfast. Stuffy smell in bedroom on returning there at end of day.
location is very beautiful connecting rooms for 2 adults + 2 kids were small, but worked ok for one night stay
Excellent position opposite beach. entrance foyer and litting area very impressive The rooms did not reflect the rest of the hotel. The bathroom was dirty around the toilet area. Stale urine smells present.
The fact that few cars are allowed in the area. We could hear the waves from our room and had a great view. Also they honored my request for twin beds and a sea view The water pressure in the shower was weak and there was no tub.
The location was great for walking to Lerici and San Torenzo on the promenade and viewing the sea.
The location of Hotel Florida Lerici is perfect - right across the road from the beach. The terrace on the top floor is a great place to relax with a great view of the beach. There was plenty of variety at breakfast and our room was very comfortable, with a brand new bathroom and incredibly clean! I would highly recommend Hotel Florida Lerici.
Near to Cinque Terre, nice swimming pool, friendly and helpfull staff, big family room, nice restaurants in the neighbourhood Breakfast could be better; less sweet cakes and and more choices in bread and/ or sandwich filling like cheese etc.
Stuff hospitality outstanding. Absolutely fitted expectations and corresponded to the purposes imposed. Calm place. Perfect for those who dont like big noisy cities. In relative proximity to tourist POI (Pisa 59 km). 5 minutes from seaside. Nice pool in the hotel. Some complications with places on the nearby private beaches during the daytime. Nice to have own foldable chairs and umbrella.
Peacefullness and high quality. Excellent service and restaurant. Also gluten-free diet possible. The beds were a little bit too hard.
The hotel staff was very nice and went out of their way to be helpful to us.
Nice and clean rooms, we had one with two small balconies where we ate dinner, since our little kid was asleep at the time. Great pool and a playground in the backyard. Location is in the middle of low houses and you have no view other than towards the pool.
Nice spacious room for two adults and two kids. Kid friendly hotel. Nice swimming pool. Closed perimeter. Friendly staff. No extra costs.
It's location was perfect for my business trip, meaning I did not have long distance to travel after breakfast. Although the rooms are clean, it is quite a basic hotel. I would not use the word luxury to describe it.
Quiet hotel but well situated
Location was very good. Close to areas of outstanding natural beauty and also beaches and marinas.
Very friendly staff. Good breakfast. Beautiful area outside with very clean pool. Walking distance to the beach. The room was spacious and clean.
The staff are careful and knowledgeable. The hotel is situated above the city in an area which is green and rural but with convenient and easy access to all the attractions. This hotel is attractively furnished and very comfortable. An excellent breakfast is served in attractive surroundings.
The friendliness of the staff, the views, the breakfast, the town of Lerici I'm a big fan of air conditioning, and considering how hot it was in Italy in August, the ac could have been colder. Not a major drawback though
The Grand Europa was a marvelous hotel. It sits on the side of a mountain looking down on Lerichi and the bay. We had an especially panoramic suite with a balcony to drink coffee and tea provided with the room. Breakfast and lunch are available at the hotel, but for dinner, you must either drive or descend 158 steps to the square below. Climbing back presents a bit of a challenge, but my husband and I did it at least two times each day, and often three. The staff in the hotel were nice and eager to make our stay comfortable in every way. My husband and I drove across Northern Italy: Milan, Genoa, Camogli, Lerici, Pisa, Bologna, and Verona. Our experiences at Europa Grand in Lerici, Camoglia, and Bologna were outstanding! Elevators are quite small, but they seem to be small everywhere in Italy -- so it's not such a problem.
Breathtaking views. Helpful staff. Fantastic breakfast. The steps down to the town are hard work but well worth it. Room was great with very comfortable bed and wonderful view from the balcony. It was a shame dinner was not offered at this hotel (possible at its sister hotel I think), as the breakfast room/terrace was beautiful and not everyone wants to walk back down all the steps again for dinner.
Stunning view from the breakfast terrace... Loved it! Breakfast buffet was fantastic, one of the best I've ever tried. Hotel staff very kind and helpful. Room was nice but not what we were expecting from a superior room. Only one robe provided. A bit noisy.
The views are amazing and the breakfast is very very good for italian standards! The hotel is on a hill top, hence the amazing view of the bay, however the access to the city centre is by foot and to be honest we are quite fit and young and we found it quite hard to go up and down those set of steps. It is worth it the views and the breakfast though! I would go back!
Wonderful breakfast on a beautiful terrace with sea and gulf view, modern and comfortable rooms, really great staff. Position is panoramic but a bit difficult to get to town and beach
The view from the room was fabulous with the town and it´s facilities an easy walk away.
It was great. Everyone was friendly and helpful. Can't think of anything.
Excellent breakfast None
Verry kind staff, food in restaurant was excelent! The bed's ar a bit small if your 1.90m.
Very nice personal atmosphere with friendly and helpful staff. Good free parking. Some defects in the bathroom.
Good hotel close to Cinque Terre. Good breakfast and free parking. Room was extremely small. Internest was not free as stated on the Booking.com Website.
Good location for visiting the coast by car. Easy parking & helpful staff. It was a bit difficult to find so wasted some time, directions not very clear. Bed was very hard so therefore pretty uncomfortable.
Excellent breakfast, clean and spacious rooms, helpfulness of staff
Nice location above the city. Very good food. Comfortable rooms in a quiet surrounding. Nice and helpful staff. difficult access to the rooms and restaurant.
Quiet location in the italian country. Big free parking. Nice italian atmosphere
Staff and management very friendly. Room luxurious and restaurant excellent No comment
Nothing. However the receptionist was very helpful and friendly. As for the hotel, not the staff, we would never come back. We reserved because it was the only place available for 2 rooms those 2 days. Location was not good, our room was so cold and our friend's room was extremely hot. Lack of comfort.
price size of room, hot water usage