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views service price, a little high for the amenities and over all ambience.
Wonderful hotel, very exclusive. Nice and helpful staff, beautiful surroundings, great views, very nice rooms. Very quiet and intimate, almost familiar. Real art on the walls. Nothing.
Extremely pleasant staff from reception to gardeners. Very luxurious & we felt very pampered The bar prices were on the high side, though the barman does make an extremely good sour
Peace,tranquility and having a suite with a swiming pool and doing your own thing without hassle. Room service and the fact that bringing the correct order was never correct, there did not seem anyone checking or in charge in general. Also they do not pay attention to bulbs that do not work in the room and for this price the above points are not acceptable.
superb setting, wonderful pool, very friendly staff. We stayed for three nights and wished it had been longer.
Hotel setting, design and facilities were generally good. This was billed as a 5 star, luxury boutique hotel. However there was no visible management and the staff were running on autopilot so service had all sorts of gaps and disapointments. Shame really because a dedicated owner, manager or Maitre d'Hotel would have fixed it
Everything was fantastic, expensive, but fantastic. no
The feeling of being in a very special place and being made to feel very special.
The view from the window The charge to use the spa 10 euros as most hotel swimming pool/spa areas are free of charge, unless you book a treatment which obviously has to be paid for as an extra charge. The room we were allocated was very small - one night was enough!!! for more than one night we would have needed to book a larger room.
The staff was very helpful and professional and the location was okay (about 20 mins walk to old town/cathedral). The beds were uncomfortable but bearable.
Friendly and helpful staff; excellent restaurant and good quality of food and reasonably priced. It would have been nice to have had some tea making facilities in my room, ie a kettle etc.
Facilities were excellent.We were allowed to use our free breakfast vouchers even though we hadn't fullfilled their conditions.Reception were English speaking and very helphul booking taxis restaurants etc.I was escorting a group of 12 people on a restaurant, city break (from Ireland) and they were all very impressed with this hotel. The gym was free but we had to pay for use of spa steam room etc Quite a walk into town centre so paid out quite a bit on taxis.Some guests were disapointed that there were no bar facilities available after midnight.
I liked specially the great service your employees are giving. The pool was great, breafast excellent The attention at the pool was also good. Your hotel at the beach would have been perfect.
Well designed hotel friendly efficient staff Nothing
The ample space in the junior suite, cleanliness, friendliness of all staff
The hotel it self is fine, with very nice but small garden. The bed was not good. The location of the hotel did not suit us.
quiet, comfortable, a good base. Easy to get email. Excellent facilities now that the pool and new restaurant area are complete
Accommodatng reception staff, excellent breakfast
Location, Facilities The Air conditioning didn't work. Staff a bit miserable
location air conditioning unit was full of mold = unpleasant smell
Central location, close to restaurants and bars. Good breakfast.
Very clean rooms and good breakfast
Friendly Staff. Clean, nice room. Perfect location. Good breakfast buffet. That thew allow people to smoke during breakfast.
Prime location. Easy access to all that Palma as to offer. Ideal for city weekend break. Rooms at the front of the hotel can suffer from street noise.
Excellent city centre hotel for the price, located on one of Palma's main shopping streets. This is not really a holiday hotel, but is perfect for business or short city breaks. The whole hotel was impeccably clean, the breakfasts more than adequate (cooked and continental buffet) and the rooms comfortable for a short stay. There were a couple of little niggles. The room safes are small and cost extra and the shower head/fitting construction means that there is a minor flood every time you shower.
Milchael the hotel manager very accomodating. Great location to everything. The beds could be more comfortable.
Good Room. Great location. Helpful Staff. Not a lot of lobby. No coffee in room
centraly located 1. The breakfast room was too small for all the quests. 2. More coffee machines needed, or coffee jugs on each table as you arrive.
Pleasant spacious room.Roof top terrace for sunbathing.Very good central location.Building had character but was well modernised.Clean comfortable hotel with good staff. No, it suited our needs very well.
We had a small room, with no view, too much of a hassel to complain, for 1 night. Hotel a bit old, and needs work, big problem is parking, I had to walk for 15 minuts after finaly finding a spot, and this is febuary.
Location and view Service and food
Good for winter visit, was close to shopping area but not close to beach although easily accessible by bus. Indoor pool smelled like urine
The views from the hotel are magnificent. We had breakfast in the hotel twice and dinner 1 night which was very nice indeed, plenty of choice. The staff were very friendly and helpful and we thouroughly enjoyed our stay.
The hotel was just great. The staff were friendly and very helpful. We wanted to rent a car, they arranged it. We wanted to find something, they knew exactly where we needed to go. Great staff. Christmas Eve dinner was also most excellent. Would highly recommend the hotel Would have liked to be a little closer to the action. But, this is not really a minus. Where we were was quiet and peaceful
I found the staff very plesent and were very helpful. The breakfast buffet was excellent value. I found it a little far from the city,however the frequent bus service made up for that.
The view of the marina and Palma city from our balcony was stunning. There was also an excellent choice for breakfast. Slightly to far from the city although there was a regular bus(No 3) available at a cost of 1.25 euro's per person.
What a wonderful hotel. We paid a little extra for the sea view and boy was it worth it. The staff was friendly and English speaking. The room was also quite large and very clean. We had a wonderful stay here. If you close the balcony door from the outside, it locks and you cannot get back into the room. We were trapped on our balcony for quite a while before we could get someone's attention. Makes for a good story, though.
The view was wonderful. Our hotel was close to several restaurants and shopping mall. The Cathederal was a 5 minute drive. There was an oversight on the daily housekeeping staff. I notified the manager and housekeeping was at the door within 10 minutes on Christmas day.
Good views, clean rooms, close to modern shopping centre and easy access to main street via lift. Having nothing done about the reported fault with the tv therefore preventing us from watching any of the films at night. As I have arthritis I need to rest after an active day.
Friendly staff , very clean rooms & public areas. Amazing views over Marina and to cathedral in distance. Rooms comfortable . I would highly recommend this hotel, I will be back for future visits.
Breathtaking view of Palma golf. Very nice stuff. Free Wi-Fi (but not everyware). Very very comfortable. Probably the best location in Palma. Nothing.
The location, reception staff, breakfast (we were offered a special rate), and room Eventhough the area was quiet when we stayed, I would imagine the seafront gets very noisy during high season. Better soundproof windows would be a good investment for the hotel.
Location and breakfast
Literally everything. Staff, service, communication, room and I can't even describe it. We loved every aspect. We had to pick a last minute hotel and this was the best decision and choice. Love, love, love.
the helpfulness, effieciency and friendliness of the staaff at the desk and bar.
The location of the hotel is excellent, the facilities are very good, the rooms and public areas clean and comfortable, the staff were friendly and helpful. I loved just about everything about this hotel. My bed was hard and there was an odd smell in the room but I think might have been due to the heat.
Very good quality four star hotel.Very modern and well equipped.Included excellent breakfast. Service at breakfast a little shaky....shortage of teaspoons! Otherwise excellent.
The breakfast buffet hade a wide variety of food - very good.
Beautiful location and view, close to the harbour, sun terrace, swimmingpool, balcony, close to city attractions, restaurants and shopping: Perfect for combination of city and sun holiday The restaurant. Expensive breakfast, poor dinner. Surroundings too big, few people, too much light, not intimate or romantic, no servings on the terrace for dinner, boring menue, almost nobody in the bar at night. Front desk slow, too many phone calls at the same time as check in/check out and questions from customers. Also poor marketing of what to do in Palma, you had to know in advance and ask. No maps or sightseeing available visually in the reception
Great hotel in a great location overlooking the Palma marina. Easy access to town centre either walking or bus from outside hotel. Excellent breakfast although cost was half that advertised in bookings.com. Beds a little too hard. Nevertheless, staying at this hotel would have been spoilt if not given a sea view room.
large room with balcony quite expensive, normal doubleroom is very thight, the view is not nice
Real good 4 stars for affordable price The only problem is that you can hear people walking through corridor, they should have put carpets on a floor.
Excellent service, the staff were very friendly and it is a great city location. I was so impressed I am contacting them provately to thank them. nada!
Located in the center of Palma, roof top bar and pool very nice, stylish and relaxing Lobby and rooms are still in 70s style. It seems that owners started to rebuild the hotel on the top and ran out of money before they reached the floor.
The location and the facilitis within the hotel in particular the seventh floor bar and the rooftop pool. It's a very small point but it felt a little like the staff needed a wee bit of a nudge to make sure they were keeping their eye on the ball a bit more - things like unemptied ashtrays and dirty glasses not tidied up.
Great location for seeing madrid. room was very spacious as we needed room for 3 people Walls a little thin
Shopping was close and in the area.. Nice breakfast dining area was nice and staff were excellent very friendly and helpful including the desk staff always nice to call you a taxi or answer a question and assist you anyway possible .. I was very pleased with the service that your staff and hotel showed me.
Location, location, location....
how the hotel is situated thin walls, noise from other rooms
An interesting hotel to stay in, with lots of art displayed including in the rooms. The breakfast and location was excellent.The spa was a nice addition after a long day. The price is fair The air conditioning started leaking and although we informed reception, nothing was done about it before we had checked out. The staff loose marks because of this as do the marks for cleanliness (which were otherwise good).
clean,good sized room . central Palma location . good choice of coffee and mineral water in the bar Noisy if street facing , very poor gym . Limited restaurant choice with patchy service
location, modern spacious rooms
excellent breakfast sometimes the people at the reception could be smilier
Nice, clean hotel with impressive modern decor. Comfortable beds with a good quality linen. Nice bathroom. Good location. Price I payed on booking.com was 30E higher than charged by the hotel to "off the street" customers. No parking offered.
lady in the room next to use, were very noisy!!!
Good facilities, good location and helpful staff. Loved the modern and conceptional style/layout. The view from the room window (a rear courtyard facing room) was very limited which made the room feel dark. These 'courtyard' facing rooms would benefit from some additional lighting.
great location for city break only one small lift
The location was excellent and the hotel very modern and comfortable. The champagne breakfasts were excellent! The bar shut at 11 p.m. which was a shame.
Cleaniness of the rooms Bar was very expensive
It was a very nice hotel. The staff was helpful and friendly and the buffet was great and had a variety of food.
Very clean Hotel, freindly helpful staff, wide choice of food value for money, easy access to beach activities available if you wanted to participate. Excellent stay.
close to the airport, but no airport/flight noise. next to the beach but back from the main road. staff friendly and attentive.
Very nice and helpfull staff, hotel has his comfort but I would classify it as 3 stars. Architecture and decoration are old fashioned. But all clean and in renovated style. The breakfast is excellent and value for money 8,50 euro´s
Lovely hotel with big pool, and if the weather aint good, then there is a heatet indoor pool. We absolutly enjoyed the stay. Easy transportation with bus to Palma.
breakfast being referred to constantly as "You English" by the bar staff
nice for kids they enjoyed the shows and mini club indoor pool was closed
Great rooms and good rates if you book off the main holiday season (October for example). The breakfast buffet was excellent. A bit noisy in the morning. I had to use the PCs connected to the Internet in the lobby, which were _very_ slow and standard applications like maps.google didn't work at all, but the fee was 10 euros/hour (and the minimum time was half hour). When I complained, the person responsible at the reception desk replied that it was not their business and that I should talk instead to the internet provider company, although I had bought the ticket at the hotel desk 20 minutes ago (of course they didn't offer the money back!). Not the kind of answer you should expect at a 4* hotel.
Good location and value for money
Everything was superb! Highly recommend!
The staff was very helpful and the overall sixties/seventies style of the hotel aggreed with me. During our stay the outdoor pool was closed although the weather was excellent.
Excellent facilities, good location, polite and helpful staff, superb breakfast menu External noise throughout the night - take earplugs!
Excellent hotel with very good staff and great location on the marina with easy access by foot to the centre or by public transport to the beach. Decent night-life located closeby too...good breakfast.. Rang the hotel on the night before arrival to confirm on early check-in and told it would be no problem. Arrived at 10am and room was not ready then told to come back by 12/12.30pm but still the room was not ready - eventually checked in at 13.30pm - did get a room with a marina view but was not a good start.
Location Bar and disco noise all night
Breakfast buffet Poor air conditioning in room
There is noise from the street as the hotel is in the night club area of Palma.
Location was excellent. Lovely view of Palma bay. Overall - a good experience. While the room was clean it was a little outdated - heavy 80's style furniture/decor was not in keeping with my personal taste, however, the bathroom was more up to date.
The hotel has a wonderful view, the room was very clean and really comfortable. The breakfast amazing
the food and the staff of the restauran are very good and the maids are kind, and they really clean the room. the intertainer staff are excellent they really do there work ill would give them the star that the hotel needs. the beds are too hard it's not comfortable to sleep on, the reception staff services are poorly. the TV are too small and too high to watch and few english spoken station.
the relaxed feeling we all had my daughter was badly sunburt even though she used a factor 50 and the lifeguard would not let her wear a t shirt to cover up he said for safety reasons but there wasmore danger from the inflatable bed and balls in the pool
the hotel is so close to the beach and all amenities,and the staff are very helpful and friendly,the hotel puts on entertainment each day and night ,it's suited to an older customer base but we enjoyed our stay very much so much so we are returning in a few months
Excellent breakfast, good location, close to the bus station and 1 minute from the beach. Friendly staff. Even though the room was clean, it is very small and the bathroom does not have a draining hole. Thus, after shower you will have a small pool in the bathroom.
I guess you get what you pay for. Ant infested room. Next to really noisy pool area. Full of worst type of yob holiday maker
Good clean comfortable room my only coimment is TV stations are poor especially english stations and I would like to have a tea & coffee Making facilities in room. No I would highly recommend it as Good value for money
The pool and playground area was excellent. And it was nice to be so close to the beach. Very convenient to the airport and worked out great to stay for one night, I wouldn't have wanted to stay any longer. Breakfast wasn't super, while the lobby and pool area was very nice, the rooms have not been redone in a while, fine for one night.
the staff, the loction, the entertainment good and no lager louts.Swift check in. In the dinning room the tables are too colse together.
Very close to the beach and tourist attractions. Very helpful reception staff.
The relaxed atmosphere
Staff were very friendly to us especially to our 1 year old. Great place to stay just to relax and unwind. The hotel is very clean is nicely decorated and is in a great location overlooking the sea. Really nice pool area with plenty of room at the pool. The bedrooms air conditioning was in great working order leaving our room refreshed at all times. We asked to change our dinner to lunch as we had booked halfboard, however this wasn't possible. (baby is now on the move and can be a little loud at times we didnt want to disturb other diners at dinner)
IT was wonerful,would stay again -they could not do enough for you!
We had let the hotel know we were on our honeymoon prior to arriving, so when we got there they upgraded us to a Presidential Suite - it was amazing! The views are spectacular and the option of swimming in the pools or sea is great. Definitely check out AquaZumba at 11am. T The food in the buffet isn't that great. Also be aware that there is a music concert every night at the pool from about 9-11pm. It's very loud so you can't get over your jet lag until after the performance. Lots of kids in the big pool, so take advantage of the adults only pool.
The food variety is excellent. We always eat a lot of vegetables and salada and the dinner and breakfast buffet has a lot of choices. The pool is very clean and the sea view was beautiful. Although the local bus stop is just in front of the hotel, it takes about 30 min to get to the city center by bus.
The staff at the reception especially Diana is excellent,very cooperative & infact she went out of her way to give us a room to our liking.The sea view is breathtaking. The carpets in he room are rugged ,old & stained.It's time they refurbish the rooms.
The charming and always helpful staff and the convenient location for our purpose (local property purchase). As the hotel was not full to be given a room with a view of two unsightly flat roofs was disappointing.
7th floor resturant is very good and stuff doing will.reciption stuff is very co operated ,but the night duty is not do his job wright.not woke up us morning.in general hote is v good and would be coming againe. reciption duty night shift only
Fantastic situation, superb beaches and places to explore, very convenient for Palma. Great Views. No Tea and Coffee making facilities in room
Variety and quality of the breakfast was excellent
We found the views beautiful, the staff gracious, and the atmosphere most welcoming overall. The meals (we had the package with breakfast and dinner) were quite adequate, with a great variety. We would not call the food gourmet though. The air conditioning was barely adequate It needed a stronger fan to carry the cool air into the room.
Staff was friendly, atmosphere relaxed. Buffet dinners varied and interesting. Fun for a short family seaside break. Decor and design rather faded. Pool area was crowded and nosiy. Air conditioning in rooms not strong enough.
Excellent facility with all amenities, good views and location. Spa Service is a rip-off. I signed up for an hour's sports massage and my masseur rushed through the process in less than forty minutes. For the experience, I paid nearly 300 Euros. One of the reasons I chose this hotel is becasue it had a Spa, something which I use on all of my recreational trips. This one was the worst ever!
The best thing about the hotel is the pool area. It is spacious and very attractive. I would like to bring my children here sometime but I am not comfortable that children would fit in as most of the guest are quite old. The only thing I didn't like on both my stays was teh beds. When I book a double room I expect a double bed not two single beds pushed togther. This is not romantic.
The staff are very friendly and helpfull. The cleaning of the room was not good.
- Very quiet, clean, nice installations. Wifi for free in the hall. - Wifi not for free in the room. I concider water,electricity and Internet access as the basis.
The Staff- they were excellent. The pool area was also most pleasant, and the view from our room was beautiful. Nothing - only the walk up from the village. However, taxi at €3- who could complain!
The staff are very helpful with suggestions on where to go and what to see. Buffet breakfast was excellent and included in the rate. Other than breakfast, meals and serving staff are mediocre for a 5 star hotel. Fortunately there are good restaurants in the area....
Friendliness of staff Unable to check in at 3.00pm
the convienence of position, the friendly staff & services of the hotel
amazing location on the playa staff was rude an unhelpfull
Hotel staff are very kind room
good location. close to the beach, close to Palma. good bus connection to the citey. I've experiece the front desk staff not to be very friendly.
Near the beach, but too many German people - I asume more than in Germany Noise in the night, when Germans came home to the hotel
the food and the location the staff in the reception, they didn't speak english and had no knowlegde of what to se in area or the buslines
All receptionists were very helpful maria, Migel and manuel Everything ok exept hairdryer did not work , ac is not strong enough,Food was great!
Nice and convenient location, cold dinner on first day even when arrived very late Service/credibility sometimes depends on who you meet - one guy at receptionists says it is possible to pay for car rent by card, then the lady from rental only cash is accepted...
just: good hotel at the right place (we had the room with sea view !); very good system of maintaining and cleaning the surrounding and beach not wireless signal in the room; may be some sun-beds at the terrace (there are only chears)
The location was excellent. Ease of access to city bus and the beach. Excellent variety of food at the buffet. The dining room was very noisy with the clatter of dishes being cleared and hit on the side of the garbage bin, silverware dumped from one bin into another...the dining experience was a chaotic experience, not only because of the employees but also because of the patrons rushing to secure tables and returning for more food through out the dining experience. I would not sign up for the buffet again.
The great dinner buffet, proximity to the beach and our beachfront balcony. The noise outside all night on sunday night.
Position of hotel and location The front desk staff could hve been a bit more knowledgeable about tours.
old and not a 5 start level
Sea view, balcony Lack of the hotel territory, poor vegetation around
Room was ready at 11.00H instead 15.00h.Clean. Quiet. I had a room a little bit at the end, no view!
Good spa facilities,nice beach, easy to get to the center of Palma and Porto Pi shopping center. Smelly room not really up to 5* hotel, very noisy if you book the room with the city view - which is actually overlooking the main street & back entry for the laundry services. Smell of savage for 4 days & we were not able to get rid off it!!!. Poor newspapers selection - no English titles. Cleaning ladies very noisy in the morning, chatting next to our room. Very souless hotel with generally poor service, without a single smile. Will not recommend to friends.
views and location to Porta Portals
Bed was extremely comfortable and the sea view uninteruppted. The concierege were most helpful. Car parking was definitely a must There was a wedding or wedding fair on on the Friday evening and as we were right a bove the function room it was terribly noisy. Foirtunately all finished at midnight.
Very friendly staff, good food, perfect gaspacho, nice beach, conviniet location very strange choice of Russian TV channel (RBC - the only one); looks like nothing to do there with children - no one playground, even on the beach
We popped over to the Nixe for 3 nights and it was a wondful break. The hotel is right of the beach and we had a huge balcony so we could simply sit and watch the sea. We ate in several times for lunch ( as the view was so lovely) and in the evening. Excellent food and service. Hotel does front onto a main road and although many shops were closed as this is low season, I suspect it might get fairly busy in summer. However, the NIxe is an oasis , with a great spa and we would definateyl stay there again..Bus cost 1euro to get into Palma 25 mins away. Road at front of hotel could be busy in Summer. Cannot walk very far along sea front as beach fairly short.
Nixe Palace was perfect for our weekend away and we cannot wait to stay there again. We arrived to cava and fresh fruit in our room and that level of service continued throughout the stay. From yummy food in the bistro to the delightful spa to the spectacular views of the sea, this hotel is absolutely fantastic. For those who prefer to stay near to the city, this is a bit further out, but taxis frequently drive past the hotel and we never waited more than ten minutes for one. There is also, as others have mentioned, a bus stop near the hotel, but as the cabs were so cheap, we never used this.
we liked the location and the food.
The view; very yupgrade facilities We thought the price was too high
For what we wanted which was a nice break for the weekend it was handy for the bars,restaurants beach and marina which where only a short walk away! If you don't want the maid waking you up early as we had been and she tended to get earlier each morning, then it's best to put the do not disturb sign on the door before bed.
Great position, all at your hand. Great welcome at the staff at reception, especialy Sara. She is so nice always with smile, give all informatikons. Very comfortable room, beautiful bath. Fantastic breakfast. Highly recomanded this hotel
Reception Staff were excellent/and room was clean/tidy and breakfast was good - what lets this hotel down is that it is going shabby and the air conditioning is atrocious/non existent ...we stayed before and specifically asked for a room with decent air conditioning but again we found the system just didn't work - improve the air conditioning and we will be back again - couldn't fault the staff they were top class.
Well run,polite and helpful staff,clean comfortable room.Breakfast reasonable and varied Some of the 'hot'food was rather cool
Friendly helpful staff, clean rooms
Staff were pretty friendly and helpful, it was clean, beach not even ten mins downhill, restaurants close by Food was not nice around the pool, bad service as understaffed, pool had salty water, needed updating, not very easy with a 1 year old, ie heating milk and food etc but that's my fault I should have probably stayed in a villa with a fridge and kitchen
The value for money, situation and cleanliness
Spacious hotel and rooms with attentive and helpful staff. Open outlook and views although views not as good as some hotels in area. Extensive breakfast buffet. Light green seating in lounge and bar area not to my liking and pictures on walls rather uninspiring.
Central location, near beach shops and restaurants and bus stop and airport. Good size pool well maintained. Mini fridge and hair dryer would have been an added extra. Too small smoking area in bar. No smoking area in dining room was a disappointment as was led to believe there was one. Smokers are being marginalise in hotels in Spain since the smoking ban and if it continues we will not be going again.
Very close to the beach, great view from the balcony, bus station right in front of the hotel with buses that goes to the airport (bus 21) and Palma de Mallorca (bus 15).
Nice comfortable stay for 5-7 days. Take the bus # 25 and you`ll be in Palma in 15-20 minuts (by the bus #15 it takes 30-35 min). Nice clean beach, good breakfast and dinner.