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Excellent room standard. No disturbances from outside or other activities/guests. High quality beds that were a pleasure to sleep in. No problems or irritations.
Loved the quiet setting in the village, it was clean and modern, the amenities were up to standard, the breakfast was very good. The beds were comfortable. It was a little higher in price than necessary for what we needed. We were there for a short stay, and didn't spend much time actually at the hotel. Came in late one evening and left early in the a.m. after two nights. It was a fairly high priced place to sleep for us.
The receptionist speaks good English. The rooms have big balconies. Apart from the receptionist, the hotel staff is not good. People are not gentle with guests, the price is too high for what they offer (or do not offer, in fact). We were booked for more days, but we decided to leave before because we we not satisfied. It doesn't deserve to be mentioned as a 4 star hotel.
Very friendly and helpful staff. We arrived late on the first night and the staff prepared some dinner although the kitchen was closed. Room was clean and comfortable. The double rooms are made up of two single beds pushed together with two single duvets. I spent the night wrestling with a single duvet. The mini bars are empty and there are no tea and coffee making facilities in the rooms. My room was next to the lift so it was a bit noisy on the second night.
Hotel staff was very friendly.
Comfort, space and cleanliness of the room, good breakfast
The hotel is located in a small, cosy, residential part of Cologne that is ideal for a relaxed evening after any work day.
Helpful courteous staff. Good food ( breakfast and dinner )
It was clean. the staff were friendly and the food was delicious. On the first night of our visit, there were some drunk local men in the bar that made us feel very uncomfortable and kept asking to buy us drinks and were shouting rude remarks to us frm the bar (we understood German which I don't think they realised). I felt intimidated and did not think that the behaviour of the men did the hotel's reutation any good. I was upset that the manager did not ask them to leave the bar, as he could clearly see we were uncomfortable with the situation.
We liked the room - it was ideal for a family room with older children - we had plenty of space the location
Absolutely 100% positive experience. Nice clean and new, former office rebuild as bed and breakfast. Located in an industrial zone, but nevertheless surpisingly nice. For the price it's for sure recomandable. Railwaystation "Köln Weiden West" at 3 km from the hotel. Free parking at the trainstation and in 10 minutes you reach Koln hbh. I would tip it for Christmastime and weekendbreaks, trade visit and shopping in Köln. Everything was ok. aaaa++++
This Bed & Breakfast i can really recommend to everyone.Very comforting rooms with more than enough space,very clean.What does this place make unique then?Mario...the keeper of this Bed & Breakfast!!He is always at your service,with a smile every day,and with good tips for for example where to eat or go.Don't ever change Mario...we stayed for 3 wonderful days at your place thanks to you!! The distance to Koln is not so long as i have read here before...and if you have a car it is even very well situated.
Very modern interiors, really spacious and clean. There was lots of storage room and the bathroom was larger than average for the price you pay. It was also very quiet. The staff was also very friendly and helpful.
Lovely rooms with large closets. Lovely bathroom with bathtub. Tasty breakfast. Comfortable beds. Free WiFi (!)
Nice room, tasty decoration, friendly staff, outstanding value for money, very quiet location on week end (activity zone), great breakfast, like at home.... little issue with hot water.. nothing serious compared to the overall ratio quality/price!
The hotel was very far from the train station, and there is no buses, there is no receiption.
The room, it was very spacious Location, near an industrial estate
All except the location was perfect. Free parking, nice large room, breakfast, hospitality of Mario! We would stay here again. Be prepared for the location in the industrial area outside the city. Everything else - very nice.
Only the room. Position. The breakfast was very poor.
We liked the friendly reception staff and the cleanliness of the new hotel, nice breakfast buffet. We did not like the tiny space; there was not even room for a cupboard, no place to put your suitcase, no bedside lamps. no proper chairs in breakfast room.
The structure is really new and clean. Rooms are too small to be comfortable (except for bathroom). Ok but only for a few days stay. Wi-Fi is free but really unstable. Location is far from everything, you need a car anyway.
Hotel is very new, tastefully designed, free parking is available, staff is polite and helpfull. Very clean room and facilities. Perfect hotel for a business trip or for a weekend on a budget. Wifi is available and free. The small size of the room, the lack of a closet, lack of mini fridge. In the room I stayed I could not find the source of heating, the use of the thermostat didn't not appear to make any difference. Wifi connections even on ground floor were unstable. Location of the hotel realitively to Cologne means that one must absolutely have a car when staying there.
Very good staff. Very good location. Great room! Way too much dressing on the ceaser salad (specialty).
Room was clean and modern. Bathroom door did not close.
The hotel room was lovely and comfortable and the staff were very helpful
Nice Location. Near Cologne Dom.
Staff and facilities were all first rate. Wonderful full breakfast and good value for the price.
friendly staff not really the same quality as other Hiltons where I have previously stayed - restaurant was ok, service was good, but food was served almost cold, selection of beverages (only 2 kinds of port), rooms were small (although efficient and modern). Slightly below expectations.
Professional and helpful staff
Location Small room with High Heating even if Disconnected! Solution indicated by reception was .....Open the window!!!
The Service at the hotel was very very good. Spa, Pool etc.:)
Location, front desk staff, concierge, great breakfast, room size, hotel layout beer garden with self service and impolite staff: this does not fit into a five star hotel
Location, Not Busy "Size", Facilities, Rooms and Food in particular breakfast Nothing
The attendance by the reception staff was excellent
Location and view of city were great Room was old and dated, beds were dated, it appeared to be a former smoking room
Great view of the cathedral - best in Cologne (I've traveled to Cologne many times) At first gave us a Rhine view room with a terrace overhang above us that cut off half the cathedral view. They were happy to move us a floor up, but that should have been clarified in the reservation
location so good and staff so helpful very expensive though nothing
Staff very friendly and accommodating, good location
Clean and quiest, good localisation. This hotel isn't really 5 star. Hotel need remodelling. TOTALLY OVERPRICED!
The breakfast was really good The whole hotel needs a facelift. I think the time with dark wood is over an also the rooms need a facelift too
Overall this hotel was excellent in all aspects, I found the staff to be the best thing about the hotel. They were so friendly and helpful and really made us feel welcome. This is my most favorite hotel I have stayed in for the reason of the staff and facilities. The swimming pool could stay open a bit longer, as it closes at 9 or 10pm depending on the day.
the view of the hotel was really good.
Have had a lovely stay at this hotel x very close to centre x we went for the Christmas markets x lovely breakfast lots of choice x we had a lovely meal in the fou French restaurant in the hotel x x would stay again x The checking in and out was very slow x x
The staff were so attentive and made life very easy for us. They were always cheerful and the whole experience was so positive.The room was splendid and the breakfast and evening meals could not be faulted. The use of room key cards to operate the lift was not always the easiest task to perform.However staff were quick to help when necessary.
proximity to city sights
We stayed at this hotel for two nights at the end of November to visit the Cologne Xmas markets. We were more than satisfied with the hotel, it's location, rooms and facilities with friendly staff and helpful concierge and reception. Excellent accommodation which we would recommend without hesitation. Breakfast was expensive but there was an impressive selection and a1 service - a great treat. The addition of a 5% city tax which had been implemented to our bill subsequent to our original reservation, which was not made aware to us prior to our visit.
friendly people and staff and location
Very close to rail station and shopping. I have no complaints
close to the center and the public transport
We enjoyed our stay. The breakfast was excellent, with many choices, good quality and freshness. The staff were helpful and generally efficient.
The staff at the Marriott were extremley helpful and friendly. I wanted a room with a bath and as the suite I had booked did not have one - The lovely Reception personell upgraded me to a room that did have one. Service = a grade
It's great location.
Big rooms, comfy beds, clean. Nice staff. The fact that I had to pay an extra 7 euros for a "city tax" in Cologne that was not advertised on this website or mentioned at all when we checked in the hotel. That needs to be addressed by either this site or the hotel.
The location for me was great. There were about 750,000 people in Koln for a parade and the location was right on the parade route. They provided bowls, treats, and a nice carpet for my dogs. The concierge had great recommendations. Even the late checkout to allow my dogs to stay in the air conditioning during the late morning hours was handled very efficiently and with a great attitude.
there is anice gym with a good swimming pool in the basement , but you may or may not have to pay extra for it depending on your booking conditions. the design of the hotel is a bit too lifeless , cold and no personality
Excellent location, service and facilities. Thoroughly enjoyed my stay here. My new fave hotel in Cologne.
It's location, and comfortable rooms and very good service and great breakfast The increase in the room price for several of the nights
Very friendly and helpful hotel staff, comfortable bed and location in the city center. Maybe too much noise from hotel service stuff.
Excellent health facility, very comfortable, and great location. No
Staff very friendly and helpful and spoke great english. Pool facilities as mentioned before.
The perfect manners of the staff, the cleanliness and style of the rooms and the food and serivces in the restaurant. A fantastic deal thank you! It was quite hard to find, a detailed map from the hotel would have helped as there were roadwords etc which made your normal maps difficult to follow.
the personal touch none
to far away from the old town (altstadt) the staff was not that friendly in the bar and during the reception wich we followed for the german Netbisquits company. The reception at the frontdesk was friendly, but did nothing extra. They forgot to ask if we parked in the garage (they could have know this) so my collegue got no exit.
I liked the restaurants, and the unike design Breakfast was totally unacceptable for the price of 28 euros/person, overall the value for money was quite low. also unacceptable the extra cherge of 35 euros per person for 2nd person in the same room.
The hotel is wonderful regarding design, restaurantes are great, excellent choice. I think it has a problem in de Maisonette rooms, the stair is really small and curve so it is almost impossible to take your luggage upstairs where the bedroom is. So at the end your suitcase will be in the sitting area. Also my room smell of humidity.
The staff were excellent, not to far from the cathedral.
The staff was very helpful. Architecture was interesting. Very relaxing yet luxurious atmosphere.
Hotel visit, kindness of staff, great bar and terrace, very intimate were told we could not go on the terrace because of a private function, it is a shame because on the room floor, we could not see as well and take pictures.
no complaints the service was first class
Friendliness and helpfulness of the staff. The location was good and the view fantastic.
The hotel is interesting but the rooms look like they need an update. Breakfast was good but the service was not the most attentive.
Interesting building , helpful staff WiFi connec tion not straightforward
This hotel is amazing! Not only is it in a great location but the staff and facility is superb. We arrived at the hotel at 3:30pm and our rooms weren't ready. To make up for it we were upgraded to a suite. You can see the cathedral out of your bedroom window which is fantastic! I would definitely stay here again. Nothing.
The hospitality of the stuff was outstanding. No
professionnel and friendly staff. very good asiatique restaurant
the room I had was facing the internal courtyard and was light and airy. There was no back of house noise to prevent me having the french doors wide open all night. The staff were very friendly and the refresehments and meals generous and delicious. The location was great, 15 mins to the Kolnmesse, across the road from the shopping area and next door to the dom.
Everything was perfect
Great location. Excellent service every step of the way, great staff. Delicious breakfast. Kingsized bed was really two beds pushed together.
All the lobby staff were helpful and pleasant.
Good location, good service
Very helpful staff. Very alert and professional. Unbeatable location The room was not up to standard for a 5-star hotel. There was a desk, but no lamp on or near the desk. The walls between the rooms are paper thin. I could hear every word spoken by guests in rooms beside me. One morning I was woken by the sound of the woman in the next room having what appeared to be a great orgasm. She probably was not that loud, but the walls must be without any sound proofing at all.
the hotel was close to the cathedral, shops and the river also only two mins from central station.breakfast was lovely a choice of almost anything you wanted, the staff were very helpfull recomending restaurants ect.and the mini bar was included.
Clean convenient and pleasant staff No internet access. Long wait on sun morning for breakfast
A so called added "culture tax" of 6% is complete ridiculous. Normal tourist taxes are between 1 and 2,5% per night. This kind of "squeezing your customer" has to be punished !
Contemporary design...very artistic! The coloured windows...blue, green, yellow and red......they reflect coloured light in the room. The sink in the bedroom rather than bathroom.
The design and the facilities and also have free WiFi There is no public computer to use
quiet. friendly staff. modern design. pillows. rest wonderful. some may not like the sink in the main room... shame the bar area wasn't so slick.. (as in hub).
Free wifi and internet. Excellent breakfast. Friendly staff. Good central location. Stylish rooms. Hotel does not have duvets for two persons. No wifi access in all rooms.
Decoration Internet and music in the room didn't work. Once the forgot to clean our room.
new stylish hotel in the center of cologne. light and bright rooms. friendly and young service at all areas of the hotel. good new concept idea
Good environment, clean, modern, good staff Hot items at breakfast ran out towards the end of the sitting.
The rooms were amazing, the staff was friendly and the Breakfast in Bed service was awesome. I didn't like that you had to use your room key to operate everything from the elevator to the lights.
Room design, elegance, spacious, electronic shutters Nothing
proximity to Koeln Messe, friendly staff, fitness facilities, breakfast buffet tobacco smell, noise (squealing door on floor above), unhygienic sink, un-cosy lounge, the fact that breakfast was too expensive and not included in room price
Good location to go to the Koln messe Too expensive
nothing to complain, staff is exelent
great room, great shower a little far from the city center
The service and the quality of the food at the Paparazzi restaurant. The first evening we have been served a lobster, which was not fresh (it was stinky) it was taken off the bill but anyway it should not happen in this class of restaurant. The second evening we have waited over three hours to be served.
NIce rooms cleaning team knocked at 8 AM waking up us because they wanted to clean the room. never happened in other hotel in my life
I like the staff all over and rooms were beautiful. And also because you are very near to the mess.
Staff very helpful and friendly and ambience of hotel lobby and bar very pleasant and relaxing Very expensive to stay and bar prices very expensive. Also request to pay an additional tax on the original payment which was paid since August and this request was rejected
I like best the services, facilities, the comfort, the cleanliness of my room the location and the advantage of having a relaxing time at the spa after shopping.
Disappointing for a 5 star hotel. Price of WiFi at €12.50 per day - broadband availability when traveling is nowadays a necessity so include it in room rates. Rooms and bathrooms pretty standard and a bit tired. Staff somewhat clinical in their manner.
Loved the bed.... very comfortable. Even though we were in the middle of the city it was nice and quiet. We wanted to go out for dinner, it was already late and we asked for help at the desk. They sent us to a restaurant that was closed and had no further suggestions, thanks to a local taxi driver we had a wonderful meal.
Our second stay here and my second review on booking.com. I find it difficult to deviate from my previous glowing report. This hotel scores very highly on all fronts. One of our favourite "weekend-break" hotels.
Warm welcome and information. Staff were excellent. The pool was too cold!
Great bed with nice pillows and sheets. BIG bathtub! Good breakfast. Enjoyable pool & sauna. Extremely accommodating staff. Nice location for sight-seeing. Some of the spa/sauna facilities were under construction.
All staff were very friendly and obliging.Enjoyed the club room and facilities.Good location. Airconditioning not as good as should have been in bedroom section
Location, good breakfast The room wasn't ready for the time of check in though it was around 3pm; The staff didn't make the bed during the room cleaning, took only empty bottles; Shower was almost broken; Room could be bigger for a 5 star hotel.
Club Room High Price 400 EURO for first two days ridiculous for this class of hotel
great location, decent sized rooms, very good breakfast included. Staff helpful. mildly disappointed with the spa, very 1970s, but great steam room still. would return!
Very good location. Great room size.
Everything was just fine, no problem to find the hotel coming from the main train station, receptionist was nice, helpful and fast. The room was quite big, clean and well organized. Modern, big & clean bathroom. We loved it there!
Very good hotel, with nice clean rooms. It was very hard to find, don't walk too far up the main road.
central, modern, stylish food was very expensive
The room had a perfect temperature and a comfy bed. The cosy swimming-pool and jacuzzi till 10 p.m. The breakfast was really good, with fresh orange juice and many kinds of brewed tea. The personnel was friendly and nice. I appreciated reasonable prices for food (that was tasty) and drinks in the bar during the day. Just three minutes walking from the cathedral and shopping area. I was thirsty on my arrival, and the first thing I saw in my room was the high price for mineral water. I did not like the parking area just in the opposite side of the street. The street itself, though very close to the tourist venues, is empty and a bit scaring. I was shocked to see naked (and not too attractive) people in the sauna, but I was told later that it might be a part of national culture.
The bedroom was large and comfortable. The bathroom also was well equiped with shower and bath. There were many things we did not like. The room was not well cleaned, bed not properly made, just pulled straight, and had no clean sheets or anything during a 5 night stay. I think 19 euros is too much for a breakfast charge and 9euro for a bottle of water in the restaurant without a " would you like an expensive bottle of water?" Was outrageous!! The menu in the restaurant was incomprehensable in its layout. This was a big drawback as there were no other restaurants in the vicinity.
The hotel was in the heart of cologne, near to everything and also at a quiet area The walls between rooms were not isolated very well; you can feel and hear the movement of your neighbour in his room
Great hotel near central station and secure outside hotel could be more international dinner! No
The room was comfortable clean and quiet . Staff were friendly and helpful . The only problem was that if you turned up for breakfast in the last hour . There was hardly anything left .
Staff very friendly and helpful Was very satiisfied: sorry i only stayed 1 night
The hotel is only a 10 min walk from hauptbahnhoff but my room was oh so small. Yes it was a single room and I was only 1 person but afraid that if I stay in other hotels in Cologne I will get a much bigger room than this. Nothing wrong with the hotel, it is clean, modern and nice but I wouldn't want to stay in a room that small again.
Good helpful staff, central location. Clean and light rooms.
The receptionist was extremely welcoming and helpful in providing advice for our short stay.The breakfast choice was good and the staff efficient but friendly. Rooms were smart, modern and clean. Great location fo a short city visit.
Breakfast. No Airconditioning.
Reception very helpful and genuinly friendly; close to railway station but out of range of train noise. 5 minutes to cathedral (just the other side of bahnhof). Rooms are a good size; aircon and radiator heating in bedrooms and bathrooms, so very comfortable to sleep in rooms and warm bathroom in the morning. Hotel car park is small, and "tight", on street parking is a matter of luck. Bedroom corridor lighting is a little unusual. Breakfast, which was good, could be "tweaked" to improve further. In reality there is very little to dislike or to complain about.
very clean, very friendly staff whose serivice go beyond expecation, great location, everything is great except that there are some pictures hanging on the wall that may not be appropriate for younger children
The friendliness and helpfulness of the staff was exception. The best I have experienced anywhere. I would go back there again for this aspect alone. 10/10 for the staff. One lady in patrticular went out of her way to be extra helpful - sorry I can't remember her name but she had very dark curly hair. Nothing to complain about.
good service,city info,great location
No complains. Very good breakfast included.
over all very good
Location - close to centre of town and main rail station. Inclusion of breakfast. Hotel has a non smoking policy. Notwithstanding this, I also specifically asked for a non smoking room. However the room I was given smelt heavily of smoke and hadn't been aired out. Reception staff were reluctant to remedy this as apparently there were no other available rooms. Only solution offered was to leave the windows open - not exactly a feasible option with sub zero temperatures outside. Staff reluctance to acknowledge issue and lack of alternative solutions was quite disappointing.
This hotel was a nice surprise, far exceeding my expectations. Fabulous location, very friendly staff, cheap and good breakfast, clean room, quiet. I booked it because it was the only room available, but I will definitely stay here again! None
wonderful location and very nice staff not enough pillows.
Its excellent city centre location. The decor in the room was shabby. Paintwork was old and damaged.
great location with a spectacular view on the DOM/Cathedral the electronic roomkey needs getting used to
Very good buffet breakfast
great central location
location was very good did not use breakfast buffet due to being to over priced
The hotel was very well kept, clean large rooms with all the ammenities. The front desk was helpful. The restaurant was very good. Loved the steam and sauna rooms - really made a nice end to the day! The tram stop was under repair so we had to walk 5-6 blocks to get transportation.
Room was spacious and perfectly OK Internet Access 15Euros per day without pre-warning except on a paper in the room Friendliness of staff only regular (laundry was not picked up in the room and when taking it to reception the only answer was that this is the way it is in this hotel...)
Staff were very friendly but the atmosphere relaxed. And i liked the fact that there was a small gym and lovely facilities. Only that complimentary soaps etc.were not replaced and sometimes items purchased from the mini bar were not replaced for two or three days either.
The staff could not be more helpful and friendly. The food was good but not amazing.
nothing in particular It is a very noisy location. You cannot sleep with open windows, the noise from the highway is too much.
Very comfortable and a great location.
Convenent location near the river promenade and just a 10-15 minute walk from the old town.
The reception were attentive and efficient. The room was a good size, and well maintained. The service in the resturaunt was good but the food was a real supprise - excelent. No tea coffee facilities in the room
Great staff, great location and good clean room. Only one pillow! And no hot water making facility in the room unless you upgraded!
Excellent meals, bar and bar staff. The room we were offered first was not as requested when ordered. It was a smoking room and did not meet our standards for cleanliness. This room was changed for a suitable one after speaking to reception, but it gave a poor first impression on arrival.
I liked the hotel pool down stairs. If theres anything I could change it would be that the receptionists would be more informetive of the public transportation.
Hotel staff was excellent and very very helpful. All around great staff. Room was way to small and not worth the price.
Room was extremely comfortable and quiet. Therer was no bathing soap in the wall mounted dispenser.
clean hotel, goos service -
Perfect location if you need to attend the trade show ast Koeln Messe. Specious rooms. Good bar-restaurant in the complex. The hotel woudl do with some refreshing - especially carpets in the corridors do not match the standard the hotel would like to maintain. Cleaness of the room was below expecatations - one day it was not cleaned at all, teas and coffee not replaced. not a big issue but just does not fit in such hotel class.
The internet is VERY slow. It is completely unacceptable for a business hotel. Unless you have your own data plan on your phone avoid at all costs.
I've been here several times, and i will surely come back again, Top grades.
the room and spa facilities they charged me the wrong room rates on check out. my advise is to take a print out of your reservation just incase this does happen.
The staff were very helpful at all times We booked breakfast included but were charged extra when we checked out