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the design of the rooms we booked online for 3 people for $239 and when we went to the counter she charged us $274est and didnt have a reason why.I feel like we were trying to be ripped off
the location was great - such a short walkf from Central Station. The place was nice and tidy and cosy and the staff at the bar were very friendly. one of the towels were soiled that was fiven to us as a new one.. and the surrounding pool area wasnt very clean. Also the treadmill at the gym wasnt working and there wasnt enough ventilation in the room.
Easy to access with covered drive-in entry and valet parking. Friendly efficient staff. There was a discrepancy at checkout but this was rectified. The room booked sleeps 3 with the booking clearly stating the price is for 3. I was originally charged extra. They claimed that the on line site was misleading. While the 3rd bed was made up there was no extra towel,blanket or cutlery for the third person. Low level lighting with no makeup lighting. Would still stay there again.
staff were friendly, helpful. room was clean and tidy. close to central station so easy to get around. the pillows were abit on the hard side.. other than that was good.
Staff were friendly and knowledgable. Nothing.... Everything was to the standard we were expecting.
close to airport and very quite actually
no coffee/tea facilities, no toiletries, very poor standard, very basic, not what was expected. Only good side was convenience to airport.
My room smelled, was tiny, and there was no privacy out my window which faced across the parking lot to a busy Krispy creme.
Convenience to SYD airport Walls too thin. Able to hear everyone else using their toilets all through the night.
Quite close to the airport Small room the fire alarm ringed at 5am
Very convenient to Airport we only stayed one night more than happy to stay again, compact room, helpful staff.
Cheap tariff. Very comfortable bed. Easy to drive to from Canberra. Very handy to airport. Relatively easy access to bus service to City. Flexible about check-out time (11am was fine with them).
Close to airport The room and bathroom needed a good cleaning. Room was minuscule , bed and pillow disappointing and hallway dark dingy and dirty. Glad I couldn't sleep and went to eat at mcdonalds.
The Ibis Budget Hotel is close to the airport and there are a lot of fast food restaurants nearby. You can park in front of the hotel for 15$ per night. If you're taking a shower the whole floor of the bathroom gets wet, very inconvenient. There were a lot of ants in our room, but we got a new room with the same problem. I recommend to stay only one night if you really have to.
Checking out! Room was small like a prison cell. Beds are metal framed. Bathroom is tiny. tv is very old and chained to the wall! There is no hair dryer, no iron (except in laundry room on ground floor), no toiletries, no kettle. Wifi is very expensive. Only rubbishy fast food outlets nearby. They charge a ridiculous $6 aud one way for shuttle bus - you can walk to the domestic terminal, it takes 5 minutes.
It's very convenient to the Sydney airport; otherwise nothing too special. If you just want somewhere to stay before an early flight, it fits the bill, though staying near Central Station or Redfern would be almost as convenient. They really nickel-and-dime you: charging for wifi, for breakfast ($12 is way too much for what they provide, even in Sydney) and charging for a shuttle for the airport. I hate it when hotels do that.
At least it is clean Too many Staff was rude and incompetent - gave me the wrong room number n key card A silly design in shower causes false fire alarm easily Bed is not fixed but on wheels Make sure you have the right rate as one for day and one for overnight
Location was great, hotel was clean, very nice room, better than I thought, I booked a twin but got 2 queen beds, was a beautiful room was next to the staff laundry or tea room or something which was very loud on sat morning
Clean, quiet and safe (close to police station). Staff weren't very friendly. Do not refill soaps every day. Location is not good (about 15 minutes from the central station). Although it was our honeymoon we did not get even a congratulation card (and was suggested to purchase an upgrade in full price). Breakfast was very poor.
Very nice hotel, rooms were very nice. Friendly staff and very helpfull. I would certainly recommend this hotel. The second and third level have a pool area, this can be quite loud.
The reservation of priceline was not in the system in the hotel. Only after the good staff at the hotel we could get our room
Mainly the location and the fact that there was parking eventhough it was a bit tight for medium size sedans and anythig bigger The meals were budget and reflected as much in the flavor
good service and very friendly staff no
The proximity to all sydney has to offer. The staff were very helpful.
Quiet. Had a lanai. comfortable. Narrow halls and not a user friendly lift
It has the perfect location, close to everything, we can even view a part of the Sydbey Opera house from our balcony. Everything you need is just a few minutes walk away. All in all it was great.
We went to sydney for nrl grand final the hotel is situated with stops for main bus routes outside the front door which proved very convenient.Access to transport to the city is also 200 metres away.For any events at anz stadium you wouldnt get a better spot.
Very friendly staff and comfortable bed & pillows
We were pleasantly suprised and have decided to utilise it more often instead of staying at more expensive hotels right in the city. Very handy, clean, convenient & quiet.
Staff were good and helpful. I did not like the location at all. It is not suitable for people on holiday, Even though it was close to the train, which is good. It just takes to long to get around. The location has no attraction whatsoever.
We were upgraded to a LOft room. However the Airconditioning was very hot upstair where we slept and a lot cooler downstairs. Facilities and parking were great and checkin process and staff. Unfortunately we did not get to enjoy your breakfast or any meals. Seee above
Room comfortable and clean, although a bit on the small side, no fan in the bathroom, mirror fogs up, I liked having a balcony Reception very slow, not sure if not enough staff or too many people checking in/out at the same time, parking system rather clunky, ie having to get card validated before being able to exit the carpark, as reception was busy, this took nearly 15 minutes
The room was the best we have stayed in for years. Value for money - it is going to be hard to beat.
courteous staff,quick check-in,reasonable food and clean room ,well appointed no newspaper offered
The room was a good size, compared to other hotels I have stayed in. A good size bath. Bar fridge, desk with business chair, lounge chaise. Quiet. Friendly staff. Shop downstairs to buy snacks etc. Bed was a little bit hard. No swipe card entry to building after hours. Have to buzz.
This place is very easy to get to (Train, Car), The service is excellent. Rooms are clean and spacious. The Breakfast was top of the line. The TV in the room could be a little bigger :D
Availability of a room on a busy weekend at a reasonable rate. No, I have stayed there before on several occasions.
Very good location, steps down to the train station, across the street is the Westfield Shopping Center, by the side is the Mandarin Shopping Center, 20 minutes ride to the city center. The rooms are very nice and clean, we got upgraded to a 3-bed apartment, very spacious, nice kitched, living room, great view. Overall, very happying staying at Sebel Chatswood. One of the shower head does not work very well.
The location and the quality of the Sebel was perfect for our circumstances. The front desk staff were very accommodating and helpful.
wonderful view from the balcony of room. Friendly and helpful staff. very clean and comfortable. very convenient location. I booked a 2 bedroom apartment. There are TVs in one bedroom and living room. Another bedroom doesn't have one, and the bed is smaller. It's not fair for 2 couple. However, I booked this room for 3 people. Perhaps that's why the beds are different.
Overall it was excellent,room good ,staff friendly. N/A
The hotel room in general. Had good bathrooms and kitchen was great. The lounge room was a good side. Overall Great room!
Convenient to Chatswood, quiet, parking available Toilet button tended to stick and kept running after it had flushed
Well located, very good bed, clean, good value Noise from the mech (ventilation plant) during the night but we were on the top floor where I think the air handling units were (on the roof)
the room was nice and food service really good it was a bit noisy
The staff were amazing and very friendly, when we needed more information or help! :) Im our room, the fridge was not the best. We had brought milk and the fridge wouldnt keep it cold enough, and it went off! That is the only downside.
All staff were very plesant and only too happy to assist where possible. No restaurant open on Sunday (25/10/09). Poor TV signal / reception - Poor Taxi service to nearby industrial estates.
Liked the decour and cleanliness of the room. The hotel was also in a quiet residential area. Lady at the front desk was pleasant and friendly on arrival The air conditioning was noisy throughout the night. It was too hot if I turned it off, + was making an annoying ticking noise when it was on ...so only got 3hrs sleep - was exhausted by morning. Had asked some guy on the nightshift if I could get a banana from the kitchen, but he said that the kitchen was locked up, then changed his story to say that there was plenty of melons, oranges, etc but there would be no bananas till monday mornings delivery. Really feel that a hotel looking to get recognised should have a supply of basic foods + staff should be more accomodating & helpful to ensure that the time spent there by guests to be more enjoyable.
Value for money and inter-connecting rooms. Difficult to get taxis/ public transport.
Great location near transport, efficient and friendly staff, free parking, really good value for money
Excellent staff each day. Couldn't be faulted. Very hard to access hotel from north on Pacific Hwy.
Clean, smart and had all the facilities I needed on a short business trip Reception set up little cold and not welcoming (not the staff, they were good but the layout and feel)
convienience to everything restaurant & bar not open sun nights , little difficult with kids to find a place to eat & have a drink, other than chinese / macdonalds
very convinient location front desk was under staffed during our stay. waited for 15 minutes to check-out
New room was great Price for new year stay, on going renovation
The proximity to transport was great.
central location, free internet (3 hrs/day), clean modern rooms would have preferred wifi in rooms, only ethernet broadband available
The hotel was in a good location. I could walk to any attraction that I wanted or walk to the train station which was right across the street. The view from the roof-top pool was really amazing. I did not think it would be that good. The breakfast at the bar was above average; however, it was pricey. I liked the ambiance of the restaurant. You could sit and people watch. Overall, the hotel was average for the price. Their cleanliness was slightly above average. If you book this you will not be disappointed. I did not like the bathroom. They do not show a good picture of the bathroom for a good reason. The shower has a glass enclosure that runs only half the length of the shower. The floor of the shower is only recessed by no more than a 1/4 inch for the rest of the floor. So, what does mean? Water would go everywhere. The floor seemed to be continually wet. However, they would come in and clean it every morning. They had to or I would have been thoroughly annoyed.
Being able to get around the city without to much hussle. Having coffee and something to eat without going to far away from the hotle. The one day of rain but it did not slow us down that much.
The fact it was close to the city. The staff were great and the breakfast was great too.
The lovely big bed and the movies Sauna was not accessible
Handy to railway station, markets, china town The floor was wet because people came in dripping from the rain outside, ramp was very slippery almost slid over.
Good location near central station and transport facilities, shops and bars.
Close proximity to shops, transport and Coogee Beach. Room size was small, no parking facilities and well over priced.
It was our honeymoon and it was close to our reception and it was in a classic style.
Staff were very friendly and accomodating of late check out Taxi took 1 hour to arrive at hotel and found a stray hair in the bed
Proximity from NSWU none
Lovely old heritage building and period furniture added to the charm. Rooms were very clean with the added touch of small kitchen facilities.
Quiet, relaxing, easy to deal with, comfortable
Ambience and location
cost and location parking
The hotel receptionist I believe was called George went out of his way to help u's with a late check out and kept our bags safe as we were not flying until late that evening. He was exceptionally friendly and helpful and is a credit to the hotel.
Location close to public transport to Bondi Junction shopping and a short ride, distance and time, to the airport.
It was cheap but provided all services I needed. The TV did not work
A warning needs to be given to customers that intend on using the delivery service for in-room dining. I was told an amount for my food when I placed the order, when the delivery guy came to the door he demanded I pay an extra $10.00, as I was in the room on my own at the time I reluctantly paid what he requested. In future I will pay via credit card to ensure the correct amount is paid, otherwise my word against the delivery drivers. The food was quite nice, even though it was very expensive..
The buffet breakfast was good value, excellent presentation, and the Lachlan restaurant, as recommended by the motel, was great the beds were very, very firm. the shower heads in two of our bathrooms failed to stay upright, making use difficult. there were no hand towels in the bathrooms
Clean room, friendly staff, ideal location on this occasion
Location near Macqarie university, and shopping centre with good travel connections; hotel pleasant quiet location and unpretentious. Ability to have something to eat outside breakfast time. But i may be wrong about this as my exits/arrivals were at variable times. However I do not think it is good value at full rack rate.
Because of the holiday it was OK, but may be noisy otherwise.
The young man who checked us in on Tuesday night was extremely courteous and friendly. It was good to be able to have a buffet breakfast the next morning.
Closeness to Northern Suburbs eg Pennant Hills Unexpected $5 charge for car parking. No parking in front of room.
close to where i needed to go. the room felt unclean. I didnt do enough resaerch about hotel
Easy and free carparking. Decent sized rooms and helplful staff