This world-renowned icon dominates the Quebec City skyline with its unique architecture. Ideally located inside the walls of Old Quebec, the landmark luxury hotel has undergone a multimillion dollar renaissance project that will reposition it as one of the worlds leading hotels. The restoration blends the charm of the hotels enchanting past with modern innovations, creating an allure that is fresh and seductive, balanced with the hotels rich history and dynamic future.
extremely helpful and friendly staff beautiful and convenient location right next to the us consulate excellent food (scrambled eggs with black truffle!) room service always under 30 minutes you will feel like a pre-war aristocrat even non-view room had a great views of chateau rooftops
it's an old building, so bathtub may not be in brand new condition cocktails not very balanced
Everything was great, worth the money, great location
The hotel is stunning! We enjoyed the beautiful location and building itself with all the history. The location was convenient and the staff went above and beyond with everything. We have already recommended it to friends who plan to travel in October.
No free wi-fi???? Seriously in this day and age??? Our only disappointment.
Room service mediocre, never changed the sheets in 4 days, I was charged for unused items, the place was extremely noisy, food average quality, expected more quality, worst hotel in the fairmont chain.
This hotel is stunningly beautiful from the outside, it feels like you're staying in a castle. Once inside, it's very charming. They have a really nice bar/lounge on the first floor, that serves great food and has couches and fireplaces in a circle around the bar. And wifi works in there. I would go there with my laptop and work sometimes. Upstairs the pool is huge and really nice, and has a rooftop view of the old city. And the gym facilities are modern and clean, with that same view while you're on the treadmill. Rooms are good. Not "super" luxurious as it's an older building, but definitely nice and clean, and quiet. And the staff is very friendly. I really enjoyed my stay.
The restaurant has weird hours. I tried going there at 11am and it was already closed until later in the day. But they have good food in the bar.
Beautiful hotel. Excellent accommodations. Excellent service. No problem if you don't speak French. The bistro had beautiful views of the river while you dine. Old Quebec is a very short walk and some really great food.
I know it's a minor thing but the gym is pretty sparse. We managed to get some workout in but limited due to equipment. They do have multiple treadmills.
Staff is very helpful and the location is fantastic. We were able to walk everywhere we wanted to go in the city, and the room was very plesant, with a good view.
In this day and age, you'd think wifi would be included. After the first day, I went to the Starbucks (accessable from inside the building) to get my email and electronic newspaper.
Extremely friendly staff and clean building. Great location for everything in the city.
Room was extremely clean but very dated bedroom and the walk in closet was a waste of space.
Great hotel in the perfect location. Staff was superb especially given how busy the hotel must be constantly. Had a huge newly renovated room, king bed, pull out couch plus plenty of room for a cot for our two sons 16 and 11.
Waits for elevators on occasion.