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NIce clean room, friendly staff. There was very cold in the room on arrival, and the heating could not warm the place in 1 night.
Great location outside of Epe with cordial staff and comfortable accomadations Very small bathroom with no shower wall so floor in bathroom is very wet.
Nice room, little but nice pool, good and kind staff, in the middle of the woods so we saw deer and wild pigs while going there. big and great breakfast. Good value for money! Nothing, a real nice hotel
Location !!!! great The small selection on the menu, not an a la carte restaurant
Good value for money 1. No double bed in this price available (only 2 separate beds together 2. Very small bathroom
Nice hotel, beautiful surroundings, very friendly personnel. Breakfast was a bit simple but good. Lots of muskitos (also in the room) due to forest surroundings. Bathroom was very small (though nicely styled).
Hotel lays beautiful in the forest, tea facilities in the room, swimming pool for free, very friendly staff
situation small room
food was good room and bathroom design (interior architecture and space) are poor
The location of the hotel was wonderful. The service was outstanding and the food great
Reception and restaurant staff were lovely and helpful. also liked the free wifi and good quality of buffet breakfast
all the staff were extremely helpful and friendly.
Excellent location for town centre A bit basic and dated.
Excellent location. The sheets left white fibers all over my clothes. I noticed that only after I emptied my beg on the bed, so all my clothers left this hotel coverd withe white fibers. That's also probably why i sneezed so much.
that the restaurtant was on hand to have your meals I think it would help if you had fans or air conditioning in the bedrooms, also a wall fan in the bathroom when one is having a shower or bath.
Location, Value for money, Parking next to Hotel, Bikers welcome ( motorcycles ) Very helpful staff. At 2am we had someone enter our room, my wife and I sat up in bed and we could see the light from the doorway coming into our room, my wife said " hello " and the person said oh shit and shut the door, this was not very good as someone else had a key to our room.
The smoking area is located directly in the area of the reception. Within 5 days the linen weren't changed at all. Cleaning of the room was conducted cursorily.
The staff were pleasant and bright. The car park was gratis and our room was Scandinavian-style. The hotel is not in the center of the city. Our room had not the bathtub...but we cannot reasonably wish for more!
Staff very hepful and great breakfast choice
The hotel was excellent and the staff were so kind and helpful we were very impressed. We had service far beyond the call of duty from all ranks from the restaurant manager the other staff and everyone connected with the Mercure Hotel in Zwolle.Many people wondered why we chose this hotel and why in Zwolle. We did not know the city or the hotel but we had stayed in a mercure Group Hotel in Rouen No it was a good hotel. We are used to staying in hotels in many parts but this one was certainly very good
Easy access from motorway. Nice rural feel.Easy parking.Friendly staff
the reception staff were friendly and helpful, it was easy to park and thanks to the sign on the roadside it was easy to find the hotel. the service in the restaurant for the evening meal was painfully slow and after a long journey it would have been nice to have the meal in a reasonable time. We got very tired waiting to be served between courses.
The Breakfast THe toilet ran the first night we were there ever 10 minutes for about 5 seconds and the roooms are small
Too expensive for the quality of the motel. The motel was ok but it should be in a lower price category and include brreakfast in the price.
Staff, peaceful location, excellent service Breakfast.
It was well located for my meeting and very comfortable. The fact that I had to pay for internet access in the room.
The Hotel and staff was amazing, the best I have ever experienced.
I cannot say I was particulary impressed. 4 coathangers for 2? Rip off breakfast. Hot room. I thought it would be more luxurious, but it wasn't.
The room (in the old building) was more than perfect! The breakfast is way too expensive.
Staff were extremely friendly and attentive and spoke very good English. Room service was virtually nonexistent first two nights (weekend) – bathroom was not cleaned, trash was not taken out, extra pillows remained on chairs.
The Hotel is in the perfect location, near station and center. The staff and service was very good and prompt. The room and bathroom was spacious and very comfortable. Loved staying at this Hotel.
Good service, friendly staff. Excellent value for money.
Our room was very nice & the food was excellent
The room and especially the beds! The were perfect in one word The service was a disaster
Staff were very friendly and very helpfull Bed and pillows were uncomfortable. I stayed for 4 nights and could not sleep at all. the maximum sleep I had was 2-3 hours. Also, rooms are very dark. did not feel comfrotable at all. Also, when I booked in this hotel, I made reservation for 3 nights with a room rate 165 euro, per night. I arrived one night earlier and was able to check in. However, when I got the hotel invoice I had to pay 170 euro per night not the booked rate 165
the location is great, you can enjoy the adventure on the canoe or on the bike
Pleasant service, good food, quiet location far outside of the city Dalfsen (if you go by bike)
Locaton & facilities, friendly personnel Restaurant quality not in accordance with hotel level, Setting quite nice, kitchen "average"
surrounding area is beutiful and convenient for real, good rest after busy week.....
The setting was charming and the staff was very friendly and accomdating. The rooms did not have fans . During our stay the weather was warm. It would have also been helpful to have a computer available to use .
The rooms were a bit noisy, we could hear the neighboring guests (with children!) because of poor insulation.
Quiet surroundings with lovelyl nature, main building with reception, restaurants, lobby and terrace beatifully designed and situated. Very worth its price. .The whole establishmwent seemed a little worn (except the main building). A long way to drag the luggage from the parking place to the proper building (not allowed to take the car inside the hotel grounds for unloading).
Modern hotel, very clean. Very noisy.
it was peaceful and relaxing, the grounds of hotel were beautiful, accommodation was first class. no
The setting was excellent, the rooms were clean and tidy and well fitted out. The hotel facilities were lovely, we sat out in the sunshine enjoying a drink by the canal at the back. The breakfast was superb.
Very close to the Train station and quite. No
close to rail station. For the price we expect more
Very friendly staff
Friendly atmosphere, good room. No
Location. Easy access to city centre and rail station TV is quite dated I thought. I expected a flat screen. Internet access is quite costly offering FOC is becomming more and more common these days. Maybe an English stuff but Coffee/tea making facilities in room is always a good idea I think
nosy bathroom ventilator
excellent staff and food
staff bath room was cold breakfast very expensive
We only stayed for the night because of a wedding party. No
a wonderful hotel, very grand
it was excellent ! no
Breakfast was outstanding The website claims all rooms have a (French) balcony or terrace - they don't, this is very deceptive as 'the French balcony' is just a railing infront of the window.
The hotel was clean, the staff were helpful and friendly,and the food was of a very high standard the barking dog across the road.
Staff attempted to assist us at every opportunity. Restaurant meals were very high standard. Car parking very convenient The rooms feel rather "dated" and electrical wiring systems are old and of concern. WIFI was very expensive.
To hot to sleep, airco would have been welcom.
excellent customer service and ver polite employees. reception, restaurant, bar , etc
The breakfasts are always fantastic and the staff are always very polite and helpful
Nice ambiance of restaurant and bar; quality of the kitchen. Possibility to use the hotel bicycles which are very decent to make a decent cycle trip.
Nice, clean hotel. Nice restaurant and bar. Some traffic noice.
Easy to find location, very good and pleasent staff. Well maintained throughout. Breakfat choice and presentation was excellent. Wireless internet did not work and listed price very expensive. Sound insulation between rooms poor [TV from next room could be heard all night].
Hotel grounds and setting, only stayed one night hard to say but would have been nice to have had B/B option.
Comfortable, nice and clean suite. Good restaurant. City-center just accross the river. Small (and cheap) ferry sevirce until 23.00 ! When visiting Deventer I would advise staying at the Sandton IJsselhotel.
Fantastic room, good location
The nice hotelroom and location It was a bit expensive (food as well)
Location. Friendly, helpful staff. Good parking facility. Price of buffet breakfast ridiculous at €20
Very friendly staff, nice rooms.
Excellent food. Quiet. Handy for ferry across to city centre. Reception area and corridor leading to rooms rather scruffy.
part of overall holiday experience pleasant to come back to after day away breakfast could do betterfor quality and choice
Overall great value for money and genuine service!! The bathroom was nice however not very practical (small wash basin etc.)
front of hotel covered with scaffolding and screens - not the most welcoming sight on arrival. Work has to be done but there should be some recognition of this in rates charged.
Service excellent! Restaurant and breakfast awful!
Breakfast very nice and close walk to 4 restaurants Needs more thorough cleaning, paint,yard maintenance, etc. and Immediately across (about 50 feet) from college classrooms and student population. Also, no lift so could be a problem with luggage and walking up steep stairs.
Excellent staff. Very good atmosphere at hotel. 10-15 mins walk from station. I would return for longer stay. Message re early Sunday breakfast did not reach Sunday staff. Request not well received but requested basic breakfast provided. Credit card machine did not work and had to pay cash as I had train to catch.
The staff were pleasant and helpful without being obtrusive. The room was stylishy furnished - and the breakfasts were excellent.
Friendly atmosphere, comfortable single room
Staff were excellent, probably the best I've expereienced. Without asking they solved many of our problems such as high chairs and shipping some forgotten items to our next hotel. A+++ Be warned there isn't an elevator which can be an issue if you can't do stairs though there are only two stories. They let us park our stroller on the main floor so we wouldn't have to haul it up and down.
The Comfort of the bed was excellent, also the food is first class with an excellent menu choice I have stayed at this hotel many times and the down-side perhaps is the price, but this is now considered the "norm" in Netherlands
Beautiful hotel! Staff extremely helpful and friendly, food fabulous, bed comfy! If ever in the area, absolutely stay here.
Excellent service! Very nice and thoughtful staff. Compliments to the team!
It was an excellent hotel. The food was top quality. The staff very friendly
My room had a beautiful view of the river.
This is an excellent hotel, with friendly, professional staff. Breakfast buffet and diner of high quality.
Nice place on the bush, friendly people, very helpfull good food on the restaurant but a little expansive The elevator is dangerous
Good modern hotel with very good food. In the middle of a national park and just 5 min from a lovely small town. The restaurent was definitely the place to be on Saturday evening.
The location in the middle of the forest, with a large terrace to relax on at the end of the day A minor nit. The paper registration form you are asked to fill in at the hotel,has an option for being included in the hotel's mailinglist, which we filled in as not being interested. However, we had been spammed with email from the hotel, with the email address used in the reservation, *before* we actually had visited.
A wonderfully peaceful setting made for an excellent stay.
very nice breakfast there was a problem with the lighting in our room
The hotel is nicely situated and with thatched roof looks very luxurious. The restaurant is impressive. The hotel has recently upgraded it's outdoor dining. Staff is very friendly. The rooms are pretty basic and need some upgrading. They do not match the rest of the hotel.
We had asked for a quiet room and stayed in a little cottage in the woods. It was ensuited, peaceful, separated from the rest of the facilities. In one word, wonderful
very nice hotel, beautiful location. deluxe room + bathroom are comfortable and spacious. friendly and professional staff, great service.
Friendly staff and convenient location.
The friendliness of the staff and how willing they were to assist us. The fact that we were away from traffic, noise, etc. and the only sound was the chirping of the birds. Places both inside and out to sit and relax.
beutiful countryside and the food was excellent
Great location, very friendly staff and a very good restaurant with an excellent offering of interesting combinations of food and delicious wines Rooms are a little dated....at least ours
location smell of smoke in the breakfastroom
The kitchen was outstanding: a real culinary experience. Also the location in a national park is great
I thought your hotel was wonderful. Very quaint and well kept. If I ever go back to your area I would surely stay with you.
A really beautiful area but not a place with a good view.Staff were helpful but the restaurant was for my liking quite expensive.Apart from that - certainly i would be happy to spend a few more days there,a very relaxing place. The only problem i found were the ladybirds(Harlequin ladybirds or the American version)they want to find a warm nesting place and the hotel being in the woods is an ideal place when the windows or doors are open, can be quite annoying .......but are'nt all Americans?
Good food - nice rooms - very cosy and quiet WiFi should be free of charge
Excellent service and the nice rooms are in separate buildings incl a nice place to sit outside.
As always it's a great place with very friendly staff in a quiet setting in the woods.
The hotel was well equipped and clean. the staff were very helpful and location was superb
Very nice place middle in the wood, very quiet. Modern designed rooms and bathroom. Every room has its own small garden.
Nice atmosphere, very friendly staff, great setting in the middle of the woods and great rooms.
The surrounding area was lovely for walking. The staff was helpful and the atmosphere relaxing and comfortable. The hotel was located on busier road than I'd expected.
Beautiful location Could not find any
the location, the food, and the room no
I really enjoyed my stay. Nice and helpful staff and facilities very OK. Coffee/tea making facilities is alsways a nice plus, but not a must.
I arrived at this hotel half an hour after midnight only to find it closed. The bell didn't work. I therefore called the number on the reservation form for over an hour. No answer. I walked around the hotel twice in the bloody rain and tried all doors, all locked. At 2 am a guest came out to get something from his car and let me in. I found an unlocked room, checked for any telephone numbers and dialed a mobile. Then somebody came. He asked why I hadn't called. 'Because the bell doesn't work. He checked the bell (which didn't work of course) and said 'There SHOULD have been a note on the door for you'. Bloody beautiful, what use is 'SHOULD'? There was NOT. I had a short night and nearly missed my flight that day. I still had to pay! AVOID!! Schandalig dat gasten bijna 2 uur in de regen en kou moeten rondlopen en ook nog moeten betalen.
The room was very tidy and nice, and a large bathroom was included. The food served in bistro "Charlz" was excellent, good service. A very, very small television in the hotelroom.
Nice and calm, excellent restaurant, rooms OK
The room was clean and modern with a very nice bathroom The service at breakfast was ok apart from from person who was very grumpy and rude, when asked if we could have a cup of coffee