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It's a very quiet hotel with good facilities.
very clear and comfortable
Swimming pool was very nice. Did not like that you had to walk outside or in the garage to get to the swimming pool, this would be very cold in the winter months. Breakfast was way over priced and not worth the money.
The stay was comfortable, beautiful setting, excellent connection to downtown. If I have to go to Dresden again, I would stay there again.
The very pleasant and well trained staff. The location. The beautiful spa. The nice breakfast buffet. Many little details that are not always provided in an hotel of this category, like the bath robess (no slippers, unfortunately). A very pleasant hotel indeed. Sonic insulation is not very good. One hears noise from other rooms. The breakfast room tends to be crowded. The architecture is banal.
the service was very friendly and helpful, courtyard was beautiful (more like a resort than hotel), parking garage underneath hotel breakfast was overpriced, pool wasn't exciting but was warmer than the so-called hot tub.
great breakfast, peaceful location, very clean parking and a way to the lobby. you have to get out to get in to the restaurant (100m) - not good for a cold or rainy day. Kids have to be dressed to get out - not convenient. old fashioned door keys - difficult to hide when sightseeing. This hotel consists of several old buildings that have been rebuiled.
Close location to Dresden Easy access to parking Nice surrounding Quiet Size of the rooms comfortable Close location to Dresden Easy access to parking Nice surrounding Quiet Size of the rooms comfortable Easy access to parking Nice surrounding missed a chair in the bathroom, no luggage rack, no A/C, just the nails in the walls and no pictures, no bed covers,
Unfortunately - Building work on the front of the hotel.
it was generaly good the matrasses were stiff
The hotel staff were excellent, being both pleasant and helpful. The location, close to a tram stop with easy access to all parts of Dresden and its environs, was ideal. Expensive breakfast!
very nice hotel, total silence!! a little far from center, but the tram is fast enough.
Room is great, in beautiful surrounding, and large enough to be comfortable with 2 small kids (4 and 5 YO). Best possible value for money. The kitchen is very helpful when travelling with children. Also, the concierge is knowledgeable and a big help. You pay for the room, and that's what you get. Anything else is extra (and not cheap) - wireless interenet, breakfast, swimming pool, etc.
My stay here was very special because of the kindness and warmth of the staff, the tranquil setting - and yet closeness to Dresden and the elegance of the main hotel. Being able to access all the facilities of the main hotel again added to the pleasurable experience of my stay.
Breakfast was very good.Also enjoyed swimming pool-big and clean. Staff also was very helpful. Nice view on the back of the hotel - vine yards :) In bathroom floor all the time was with water after taking shower even with closed doors and there were nothing with what to take this water so you have to use own towel that you can`t use after.Also a bit inconvenient is staying in last villa of the territory if it is raining. You are wet while getting from main building to your room. I could suggest to hotel to put some umbrellas for moving inside hotel territory in case of rain.
From the desk to the restaurant the staff is absolutely superb. $18 dollars for breakfast is just too high !!!
everything was good no, just is not so near to dresdem but we can take the tram and go there in a few minutes without problem
quiet, good staff breakfast a little bit expensive
The rooms were spacious and quiet. Parking was plentiful. It was hot in the room and no option of turning down the heating.
The convenience to countryside and Dresden. The toilet fan did not work,small bottles of bath and shower gel and soap not supplied.Could have done with an additional pillow and tea making facilities.
Walking around the near nature
Pleasant setting in the wooded Moritzburg park. Good breakfast buffet and pleasant terrace. Pleasant hunting lodge decor. Room was small, stuffy, and cramped, Very noisy food delivery activities outside our window awakened us at 7 am. Are internet clients assigned less desirable rooms?
Very neat, clean and tidy and a good breakfast.
Our hostess was very kind and, although she spoke little English, did her level best to help us with directions, restaurant recommendations etc. The "specialty cake" was delicious.
Nice and very clean rooms, tasteful breakfast, family atmosphere.
Very good for this money. Exellent, if you travel by car to visit Dresden. It's really 5 minutes drive to the center of the city. Good breakfast. Owners were friendly. It's not very easy to get to the city without a car.
no more restaurant for dinner
Onwers spoke English. Informative about eating locations. Showed me my room. Bed sheets not long enough. I am tall 6 feet 9 inches. Internet would have been nice in room.
Good signs pointing to Hotel (otherwise it would be difficult to find). Helpful staff. Too many steps for us Americans (older - & overweight) - to the top floor.
Quite, except in wind Very basic.
The hotel staff was amazing! They went through the trouble of setting out plastic plates and cups for our kids, without us even asking! They allowed us to up-grade to a bigger and better room at a reduced rate, when our original room was too small. We would gladly stay here again!!! The fancy shower (had multiple shower heads) didn't work. We also had to "accidentally" find the surge protector to switch the jacuzzi bath tub on.
Friendly and helpfull staff. Nice and modern room with lovely view. Good (wide!) bed and very quiet situated. Meals were good and moderate priced. No smoking in the bar, staff a bit too quick with serving meals and courses. Towels could be changed a bit more often.
The owner is very nice and helpful (however, he has just sold the hotel and won't work there within a few weeks) ; The breakfast is good value for money (6 eur) ; Dresden town center is an easy 10 mn drive away. Don't go to this hotel for the swimming-pool only. It is pretty small.
staff eager to assist
Perfect location: from your room you overlook the valey wherein Dresden is located. There is no trafic in the street (dead-end road) and you can park your car in front of the hotel, free of charge. The atmosphere of the hotel is very family-like, the decoration is simple and pure, same time very welcoming. The terras is perfect for a glass of wine in the evening, looking over the skyline of Dresden. And the night is dead still - sleep well. nothing to mention
Nice location, helpful and kind staff, very good breakfast and clean rooms. While I had booked a parking space, that wasn't available. The free spots were limited and I had to park in a 3h limit parking zone and finally I got a parking ticket. But the Hotel staff recognized their fault and they reimbursed the parking ticket and the prepaid parking.
The staff were extremely helpful and the breakfasts bounteous, the best I have had on this trip. An excellent hotel.
The room was large, clean, and very accommodating for our family of six. Breakfast was outstanding, as well as overall service.
We had two apartments which were very spacious, we really liked having two bathrooms in one apartment and the kitchen in the other. It worked out well for us since we were traveling as two separate families. Location to the Metro was great since we were traveling into Dresden for the Christmas Market. It was very loud due to the restaruant below our apartment and people staying above us that ran up and down the stairs for quite some time.
The apartment size we had was great. Was able to sleep 8 people and had a kitchen available. Breakfast was a good quality, and an easy tram ride into the city of Dresden
No problem with checking in late at night, very clean rooms, diet crispbread & fruit available for breakfast
Nicely close for the target of our visit in Dresden. We can't complain, people where friendly, especially at the breakfast. Else we didn't spend much time there.
Very Nice Hotel, very quite environment and only 15 minutes by car to the centre of Dresden (cheap parking can be found at only 5 minutes from the centre)
The hotel was clean, the room size and comfort were appropriate. Breakfast was as expected.
Kammer Atmosphere Super Kitchen, not so far from high way nothing
Relaxing environment, very friendly and helpful staff Could improve the TV set and add internet conexion
Very friendly staff. Sauna was great
food, silance, non smoking area in the restaurant
large room, quiet, friendly staff air in room was not fresh, had to open windows for a long time; wanted us to charge extra for extra bed, while booking.com wrote it was for free for children under 9. After showing the reservation, they agreed and we did not pay extra.
The staff at Heidehof has been very pleasant, accommodating and helpful. The location is beautiful with great views of the surrounding rolling hills, green fields and cute villages. The food was excellent and the presentation charming. This is a great place for anyone looking for an authentic German atmosphere. Bottom line - we LOVED it!! We came to Heidehof by public transportation and that created some challenges but we adjusted and then did not mind it too much. For people who come by car, the place is perfect.