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very friendly owner was ready to accomodate us with a smile on his face at 3AM without any problem.
leaving the hotel in the evening full with drunk people, in the morning the staff was not there at 7 am as they told us , they get there 25 minutes after, passports lockjed in the recepcion desck so we could not leave at the right prevised time, ,room heat stoped during the night, restaurant closed even they write outside open 24 hours a day, no complains............
perfect for passing true.is near highway at 90km of hungarian border with Slovenia. n/a
Helpful and kind staff, very nice and very comfortable room. Free WiFi and private parking. I do recommend this place.
Friendly staff who offered a great packed lunch because we were leaving too early for breakfast. We stayed on the way out to our destination and on our return. they remembered us on our return and offered the same pack lunch even though we rrived late and were leaving early.
I recommend you to publish coordinates of the GPS for finding of your hotel on your web sites. Extremely complex access to your hotel.
Its situation in the center of the city, parking space in front of the hotel It's more sober than cosy
I stayed at the 5th floor. The hotel is all renovated with clean and modern spaces and comfortable rooms. Centrally located you can walk everywhere, 10min walk to the train and bus stations. Excellent breakfast buffet with all sorts of options: eggs, sausages, rolls, bread, cheese, salads, waffles, cereal, juice, coffee, etc.. Nice touch the possibility to go the Fontana termal pools for an end relaxing day
Comfort was very good. Staff pleasant and efficient ! Very good location if you want to go in Croatia !
big rooms, clean , quiet no air con...too hot at night
room was very clean and comfortable!
the position of the hotel was good. the room was too small. The price is too high when compared to what we got in return.
Central location No air conditioning, building work.
Great location, right on the main street. Nice, spacious room, good breakfast. Could easily be a 4 star.
The rooms were very modern and thoroughly clean. Literally next to the main square in Maribor. The front desk advice was spot on. Breakfast was a very full buffet. There is a step from the reception to the lifts, if this were made into a ramp it would make life easier with wheels on our suitcase.This was the only niggle, the overall experience was a relief after so much travelling.
Having stayed in Hotel Arena before, I made no hesitation in booking again. Friendly staff, clean & comfortable rooms, good facilities and excellent prices.
An excellent hotel, very new with a very agreable look. The furniture and the room arrangement very interesting with one exception: the arcade existing in the room is very easy to be hit with the head. Somehow has to be a warning related to the presence of this architectonic detail. The breakfast excellent. Need for more international TV channels: English language, Spanish language.
Small and quiet but as a ski resort in the summer its stunning
The food in the restaurant was very bad. They need a new chef
Very nice hotel, extremely helpful staff, great value.
2 seperate beds, no twin beds available. Very old, no possibility to close the curtains. Thin sheets.
Nice spa area. Public areas were nicely designed and attractive. Staff was courteous and helpful. Bed/mattress was hard. Coffee at breakfast was from a coffee and was not very good.
The staff were super. They couldn't help enough. No kettle in the room
The park, facade, public rooms of the hotel and surroundings were beautifully maintained. It was impersonal (not helped by being part of several linked hotels). Also, the dining room, though beautiful, made a very bad impression. Reception there was chillingly unpleasant. Food was mostly presented in containers, like a canteen. (One waitress was very helpful, though, which improved matters a bit). Impression that English/US clients are very rare, so standards of service differ.
Close to the train station and within walking distance of other areas of the city. The room was very comfortable with tea making facilities. Both room and bathroom were spotless. The breakfast was excellent. The reception staff were not over - welcoming and any request seemed to be an inconvenience. This hotel has a wonderful lounge which was generally kept in darkness with the door closed giving the impression that guests were not welcome there. The weekend we stayed there, the teams participating in the World Gymnastics Championships were taking place. There was nothing in the foyer to acknowledge the event or the medal winners staying there. A lost marketing opportunity!
Wellness center the power point was missing in the bathroom for shaving
perfectly equipment rooms
nearly everything breakfast may be with too much "packed" goods. I missed some local specialities.
Staff were friendly (and so was everyone in Slovenia) No twin rooms. Had to share double bed.
Easy to relax
Room and breakfast were excellent ,staff like all Slovenians I encountered were warm ,helpful and friendly. Location is well out of town but we knew that and it was only 5 minutes away in a taxi.
Convenient approach, professional staff, close to the city centre. Room nice and cousy. Good value for the money invested. Congested parking lot in the evening.
beer price, less then half comparing to Madrid the linen was not pressed and had two small holes, which shocked me for a 4 star hootel, new and very clean.
Relaxing, comfortable, sauna, excellent breakfast, helpful staff. In fact, I liked it so much that I changed my travel plans and booked another night at the end of my trip to Slovenia and Hungary. A little way out of town, but a taxi should cost only 6 Euro or 1.10 on the number 21 bus.
Cheap and cheerful The room was too hot, AC did not work, new hotel with outdated design.. too kitchy
The honest and helpful staff. The cleanliness of the hotel and the efficient air conditioning The room was small
modest but very clean and cosy little hotel. hospitable and helpful staff. value for money. good breakfast. parking is good and i felt generaly very safe problem with internet in the room - no internet or very slow. one of the streets in the vicinity starts to be very busy in the early morning hours. i recommend use of earplugs!
Easy to access, location (close to old city), private parking, very well maintained The room was small
easy to find free private parking small room
Staff attentive and freindly.
Nice clean hotel good breakfast and not far from the city centre At the time we stayed there was building works happening which started very early in the morning which was not great as we were not told and tough when travelling with very small children.
Nice hotel, nice rooms and pleasent stuff. Location is OK, 10 minutes walk from city centre.
safe parking, clean internet not properly working
Nice, clean and modern and helpful staff Wifi didn't connect and reception pc also not working
The rooms were extremely comfortable. They could be open in one so they could provide huge space for six persons. The breakfast was good. The environment was very quiet. Altough the most of wellness services were in another hotel, but travelling to there by cable car is a fantastic tour. The the off-season price was very nice, but in winter time you can ski directly to the hotel. It is not a complain to the hotel, but you have to prepare to yourself that your gps device (mine is made by tomtom) will lead you to the deep forrest. So to find the hotel is not an easy matter, but if you find the only one way then you don't need to do other than to turn your steering wheel to right and left many times.
the staff were very kind,the room very clean,nice view,good breakfast,...
All the views of the area overlooking maribor Getting back to the hotel you said it was 5 km from maribor by cable car which stops at 2000 hrs only way back to hotel if you do not get cable car is taxi at a cost of between 35/40 euros
Location and View of the sorroundings Check out procedure
For some reason myself and my husband were the only guests at the hotel which was rather strange (one couple did stay overnight for one night but we did not see them ) so therefore we had individual attention As we were only guests we had to decide at the beginning of the day as to whether we wanted a meal in the evening as they were only catering for us!!
Excellent location, in the immediate vicinity of ski lifts and ski slopes. Very comfortable rooms and pleasant staff.
Beautiful overview from the Pohorje-mountain over Maribor, very friendly and helpful personnel and nice spacious rooms (apartment)
The restaurant was open only till 19:00 and breakfast was served starting with 8:30.
Lovely location, great staff, woderful breakfast
It was a clean friendly hotel, with good food. The staff were friendly, and helpfull. My only complaint was the location. It was a little too far from the town centre, and looking at the map gives a false impression that its nearer than it actually is.
The cleanliness and modern layout of the hotel. I also enjoyed the inclusive breakfast.The staff were very helpful. It took a bit of getting used to not having anything more than a skylight for a window and the shower head was broken but these things did not spoil my stay.
The hotel was very clean and the room was comfortable and wide. WiFi connection was very poor and was available only near the lobby, although the hotel states that there is WiFi in the rooms. Staff quite sleepy and not alert to guest's requests.
Very clean, confortable bed, not far from the highway 1. A very unpleasant odour in the room 202, like it was a smoker room for years. Hard to understand such a displeasure in a clean hotel. 2. Noisy guests in the night, they evan try (by mistake) to enter my room
We and our dog enjoyed cozy, friendly atmosphere, clean room and really nice dinner. For price we have paid, in this part of Europe we expected richer breakfast
polite, very kind staff, nice panorama, acceptable price, easy availability. no
Decent room, good price/quality ratio Reception area interfaces with what looks like a sports club entrance.
Howver i only spent 2 daS here, qas vers pleased,abou the staff , food,location, value of the money.ágat ver important : Dög friendly!!!
The hotel was so friendly with dogs it was so good for us!!!!!The room was excellent, and the bed too!:-)And so close to the city .
Hotel was clean, nice stuff..
Very nice and helpfull staff
It was very easy to find. It has been recently renovated. Hotel staff is very helpful and have good in language skills. It is close to the road and you can hear traffic at night. The rooms have heating but not air conditioning.
The room was clean and well appointed. The food wasn't as good as I've had in other hotels.
Nice room, pool/spa, enjoyable and reasonably priced buffet dinner.
Relaxed ambience in perfect surroundings with excellent service
Everything: Great surroundings, free WIFIand pool, great breakfast, excellent room, great value for money No one that it can help (i.e. reaching the hotel without a car is rather an issue)
a nice an modern hotel, spacious rooms and one of the nicest wellness areas in Slovenia with a large pool and many other treatments at very fair prices the lunch buffet is not very good. the salad, fruit and dessert are not fresh or ripe. needs urgent improvement. also the breakfast buffet could do with a better orange juice and a better choice of breads
Beautiful location - exceptional value for money.
We were there on a Saturday night, and there was loud music playing just under our balcony until almost 4am.
Atmosphere, service,accommodation,hotel,hotel facilities.. actually no.
Well located on the lake Very very sad ,poor service It is not a five stars hotel !! 200 euro for a convenient room on the road ! Decoration is old fashioned and sad .Need to be renovated !!
Comfort of room and excellent breakfast and restaurant. Staff very helpful and lovely facilities.
Topquality hotel, beautiful swimmingpool, very nice big rooms, very good and fresh breakfast.
Only the city map left in the hotel room Poor ventilation. The room was extremely humidified, smelling of must and all sort of funguses. Poor location - on a main street with traffic, 5 km away from the city center.
Staff were helpful
The whole place had a classy feel about it, the breakfast was more than adequate and the staff were very nice. All in all, a standard much higher than expected at a 3 star hotel! Nothing, all was great!
Good position for visiting Maribor, Ptuj and the Pohorje mountain. Very kind and efficient staff. Excellent ice creams and sweets. No one.
Just spent a night No air conditioning in the room
Good staff and quiet area despite the fact we were there to support our country,s football team and even though we won we were still treated brilliantly.
All is OK No
excellent !very friendly staff, breakfast buffet, next to the conference-premises (hotel Habakuk), beautiful environment for those who want to visit the city, it is outside the city center so you need a car/taxi/bus...
The staff were very friendly. We arrived late at night and they were very helpful and welcoming. The bar was relaxed and comfortable and very aaffordable. Breakfast was excellent. Our gps had trouble finding it as the new highway not on the map. Also our shower had low pressure and could not be adjusted as the gittings were so loose it fell off the socket.
The guest house is situated in a close proximity to the ski slopes.Rooms are very clean but small. No hair dryer in the rooms. It is a little bit noisy even during the night as it near a road and you can hear the cars all the time. Staff not really attentive but I guest that was because it was off season and it was us and another couple staying at the house. Breakfast ok. no restaurant available.
Breakfast was excellent and the entire experience was delightful. not a thing.
Good family hotel with excellent staff and service, very convenient location next to the new gondola line to mountains small room for ski filled with the staff placed for a long permanent storage
Hotel Staff very gentle. Very quiet hotel. The breakfast was very poor, if you arrive the last there is nothing left. They only clean the room every 3 or 4 days.
Very friendly staff. Good breakfast.
I was at a conference further up the road at the 5 star hotel, however this was a much cheaper alternative. Staff very friendly and although the rooms were very comfy i felt they were a bit dated - but this is maybe based on a comparison of UK hotels and more the fashion in this area.
very close to the mountains, excelent choice for skiing, very friendly staff,very clean, I will go back for sure.
The location and helpful staff
The hotel is attractive, in nice grounds and a quiet location. The room was nicely decorated and furnished and the food choice at breakfast was excellent. The room also had a nice balcony and view. Very few staff. The one lady on reception, although very pleasant and helpful, spoke little English. We asked for a map of Maribor and the one provided was difficult to read and not very helpful. There was no plug in the bathroom sink.
Visited Maribor, Had several Skiing lessons (great,never been on ski's before)Winter sightseeing, Visited the many excellent shopping malls. Shame they didn'y do meals