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leaving the hotel in the evening full with drunk people, in the morning the staff was not there at 7 am as they told us , they get there 25 minutes after, passports lockjed in the recepcion desck so we could not leave at the right prevised time, ,room heat stoped during the night, restaurant closed even they write outside open 24 hours a day, no complains............
Helpful and kind staff, very nice and very comfortable room. Free WiFi and private parking. I do recommend this place.
Friendly staff who offered a great packed lunch because we were leaving too early for breakfast. We stayed on the way out to our destination and on our return. they remembered us on our return and offered the same pack lunch even though we rrived late and were leaving early.
perfect for passing true.is near highway at 90km of hungarian border with Slovenia. n/a
very friendly owner was ready to accomodate us with a smile on his face at 3AM without any problem.
Central location No air conditioning, building work.
I stayed at the 5th floor. The hotel is all renovated with clean and modern spaces and comfortable rooms. Centrally located you can walk everywhere, 10min walk to the train and bus stations. Excellent breakfast buffet with all sorts of options: eggs, sausages, rolls, bread, cheese, salads, waffles, cereal, juice, coffee, etc.. Nice touch the possibility to go the Fontana termal pools for an end relaxing day
the position of the hotel was good. the room was too small. The price is too high when compared to what we got in return.
Great location, right on the main street. Nice, spacious room, good breakfast. Could easily be a 4 star.
Its situation in the center of the city, parking space in front of the hotel It's more sober than cosy
I recommend you to publish coordinates of the GPS for finding of your hotel on your web sites. Extremely complex access to your hotel.
Comfort was very good. Staff pleasant and efficient ! Very good location if you want to go in Croatia !
The rooms were very modern and thoroughly clean. Literally next to the main square in Maribor. The front desk advice was spot on. Breakfast was a very full buffet. There is a step from the reception to the lifts, if this were made into a ramp it would make life easier with wheels on our suitcase.This was the only niggle, the overall experience was a relief after so much travelling.
big rooms, clean , quiet no air con...too hot at night
room was very clean and comfortable!
2 seperate beds, no twin beds available. Very old, no possibility to close the curtains. Thin sheets.
Small and quiet but as a ski resort in the summer its stunning
The staff were super. They couldn't help enough. No kettle in the room
An excellent hotel, very new with a very agreable look. The furniture and the room arrangement very interesting with one exception: the arcade existing in the room is very easy to be hit with the head. Somehow has to be a warning related to the presence of this architectonic detail. The breakfast excellent. Need for more international TV channels: English language, Spanish language.
Having stayed in Hotel Arena before, I made no hesitation in booking again. Friendly staff, clean & comfortable rooms, good facilities and excellent prices.
The food in the restaurant was very bad. They need a new chef
Very nice hotel, extremely helpful staff, great value.
Nice spa area. Public areas were nicely designed and attractive. Staff was courteous and helpful. Bed/mattress was hard. Coffee at breakfast was from a coffee and was not very good.
Close to the train station and within walking distance of other areas of the city. The room was very comfortable with tea making facilities. Both room and bathroom were spotless. The breakfast was excellent. The reception staff were not over - welcoming and any request seemed to be an inconvenience. This hotel has a wonderful lounge which was generally kept in darkness with the door closed giving the impression that guests were not welcome there. The weekend we stayed there, the teams participating in the World Gymnastics Championships were taking place. There was nothing in the foyer to acknowledge the event or the medal winners staying there. A lost marketing opportunity!
The park, facade, public rooms of the hotel and surroundings were beautifully maintained. It was impersonal (not helped by being part of several linked hotels). Also, the dining room, though beautiful, made a very bad impression. Reception there was chillingly unpleasant. Food was mostly presented in containers, like a canteen. (One waitress was very helpful, though, which improved matters a bit). Impression that English/US clients are very rare, so standards of service differ.
Convenient approach, professional staff, close to the city centre. Room nice and cousy. Good value for the money invested. Congested parking lot in the evening.
perfectly equipment rooms
beer price, less then half comparing to Madrid the linen was not pressed and had two small holes, which shocked me for a 4 star hootel, new and very clean.
Cheap and cheerful The room was too hot, AC did not work, new hotel with outdated design.. too kitchy
Room and breakfast were excellent ,staff like all Slovenians I encountered were warm ,helpful and friendly. Location is well out of town but we knew that and it was only 5 minutes away in a taxi.
Relaxing, comfortable, sauna, excellent breakfast, helpful staff. In fact, I liked it so much that I changed my travel plans and booked another night at the end of my trip to Slovenia and Hungary. A little way out of town, but a taxi should cost only 6 Euro or 1.10 on the number 21 bus.
Staff were friendly (and so was everyone in Slovenia) No twin rooms. Had to share double bed.
Wellness center the power point was missing in the bathroom for shaving
nearly everything breakfast may be with too much "packed" goods. I missed some local specialities.
Easy to relax
modest but very clean and cosy little hotel. hospitable and helpful staff. value for money. good breakfast. parking is good and i felt generaly very safe problem with internet in the room - no internet or very slow. one of the streets in the vicinity starts to be very busy in the early morning hours. i recommend use of earplugs!
Nice clean hotel good breakfast and not far from the city centre At the time we stayed there was building works happening which started very early in the morning which was not great as we were not told and tough when travelling with very small children.
safe parking, clean internet not properly working
Nice hotel, nice rooms and pleasent stuff. Location is OK, 10 minutes walk from city centre.
easy to find free private parking small room
The honest and helpful staff. The cleanliness of the hotel and the efficient air conditioning The room was small
Nice, clean and modern and helpful staff Wifi didn't connect and reception pc also not working
Easy to access, location (close to old city), private parking, very well maintained The room was small
Staff attentive and freindly.
Excellent location, in the immediate vicinity of ski lifts and ski slopes. Very comfortable rooms and pleasant staff.
Location and View of the sorroundings Check out procedure
the staff were very kind,the room very clean,nice view,good breakfast,...
All the views of the area overlooking maribor Getting back to the hotel you said it was 5 km from maribor by cable car which stops at 2000 hrs only way back to hotel if you do not get cable car is taxi at a cost of between 35/40 euros
The rooms were extremely comfortable. They could be open in one so they could provide huge space for six persons. The breakfast was good. The environment was very quiet. Altough the most of wellness services were in another hotel, but travelling to there by cable car is a fantastic tour. The the off-season price was very nice, but in winter time you can ski directly to the hotel. It is not a complain to the hotel, but you have to prepare to yourself that your gps device (mine is made by tomtom) will lead you to the deep forrest. So to find the hotel is not an easy matter, but if you find the only one way then you don't need to do other than to turn your steering wheel to right and left many times.
The restaurant was open only till 19:00 and breakfast was served starting with 8:30.
Lovely location, great staff, woderful breakfast
For some reason myself and my husband were the only guests at the hotel which was rather strange (one couple did stay overnight for one night but we did not see them ) so therefore we had individual attention As we were only guests we had to decide at the beginning of the day as to whether we wanted a meal in the evening as they were only catering for us!!
Beautiful overview from the Pohorje-mountain over Maribor, very friendly and helpful personnel and nice spacious rooms (apartment)
It was very easy to find. It has been recently renovated. Hotel staff is very helpful and have good in language skills. It is close to the road and you can hear traffic at night. The rooms have heating but not air conditioning.
Very nice and helpfull staff
The room was clean and well appointed. The food wasn't as good as I've had in other hotels.
It was a clean friendly hotel, with good food. The staff were friendly, and helpfull. My only complaint was the location. It was a little too far from the town centre, and looking at the map gives a false impression that its nearer than it actually is.
The hotel was very clean and the room was comfortable and wide. WiFi connection was very poor and was available only near the lobby, although the hotel states that there is WiFi in the rooms. Staff quite sleepy and not alert to guest's requests.
We and our dog enjoyed cozy, friendly atmosphere, clean room and really nice dinner. For price we have paid, in this part of Europe we expected richer breakfast
The cleanliness and modern layout of the hotel. I also enjoyed the inclusive breakfast.The staff were very helpful. It took a bit of getting used to not having anything more than a skylight for a window and the shower head was broken but these things did not spoil my stay.
Very clean, confortable bed, not far from the highway 1. A very unpleasant odour in the room 202, like it was a smoker room for years. Hard to understand such a displeasure in a clean hotel. 2. Noisy guests in the night, they evan try (by mistake) to enter my room
polite, very kind staff, nice panorama, acceptable price, easy availability. no
Hotel was clean, nice stuff..
The hotel was so friendly with dogs it was so good for us!!!!!The room was excellent, and the bed too!:-)And so close to the city .
Decent room, good price/quality ratio Reception area interfaces with what looks like a sports club entrance.
Howver i only spent 2 daS here, qas vers pleased,abou the staff , food,location, value of the money.ágat ver important : Dög friendly!!!
Everything: Great surroundings, free WIFIand pool, great breakfast, excellent room, great value for money No one that it can help (i.e. reaching the hotel without a car is rather an issue)
Atmosphere, service,accommodation,hotel,hotel facilities.. actually no.
Beautiful location - exceptional value for money.
Comfort of room and excellent breakfast and restaurant. Staff very helpful and lovely facilities.
We were there on a Saturday night, and there was loud music playing just under our balcony until almost 4am.
Relaxed ambience in perfect surroundings with excellent service
Nice room, pool/spa, enjoyable and reasonably priced buffet dinner.
a nice an modern hotel, spacious rooms and one of the nicest wellness areas in Slovenia with a large pool and many other treatments at very fair prices the lunch buffet is not very good. the salad, fruit and dessert are not fresh or ripe. needs urgent improvement. also the breakfast buffet could do with a better orange juice and a better choice of breads
Topquality hotel, beautiful swimmingpool, very nice big rooms, very good and fresh breakfast.
Well located on the lake Very very sad ,poor service It is not a five stars hotel !! 200 euro for a convenient room on the road ! Decoration is old fashioned and sad .Need to be renovated !!
New nice and clean hotel with a free parking close to the motorway and not far from the center. Perfect breakfast and incredibly hospitable owner
Very friendly staff & owner Pity that there was no bar/mini-bar to get some drinks at night.
New hotel, spacious rooms. Air condition not really efficient, no mini-bar, poor breakfast.
The room was very spacious and clean and the hosts were very friendly. We weren't very impressed with the city of Maribor (just our personal opinion). It wasn't as beautiful as the other places we had visited in Slovenia. It would be very good in winter for skiing.
the staff were very friendly, and the hotel was very clean.
Hotel staff very friendly and hotel very clean, easy access to centre of Maribor via the local bus No facilities in the room for making tea or coffee, no bar for evening drinks
Very nice familiar service, helpful. Quiet and peaceful place to stay at. Very fresh rooms and facilities.
Very good hotel. Big clean rooms. Good service. Limited knowledge of English
Excellent value for money - Big rooms with all amenities ! All was great - highly recommended
The food was tremendous Two to a room yet only one key
The hotel staff were probably the friendliest and most helpful I've came across anywhere in Europe
Pleasant friendly staff. Good value food and breakfast. Attractive location and appearance and comfortable room. Was further out of Maribor centre - 6 kms - than we had expected
Very helpful and friendly staff. Very difficult to find from instructions given. A more detailed map would have been useful. Our confirmation showed we had booked a standard room on the first floor but there were only superior rooms on this floor but this wasn't a problem as we were upgraded so that we could be on the first floor!
As a Family run operation it is a very well run and friendly place. The staff went out of the way to make us feel welcome and we would certainly stay there again. No
Excellent family rum hotel. Very friendly staff. Good location, only 15mins on bus to city centre & walking distance to mountains. Highly recommended
very nice and helpful stuff
Very polite and comunitive staff
Huge and extremely clean room, balcony, pleasant personnel, very good knowledge of both English and German for all the staff. Two far from the city center and not explicitly stated on the site. The hotel is destined for the visitors of the ski resort, whereas it was recommended to me as being close to the city center,