Located in Raleigh, Regency Suites is close to Marsh Creek Park and Buffaloe Road Aquatic Center. This hotel is within the vicinity of Hedingham Golf Club and Raleigh Flea Market.
Make yourself at home in one of the 114 guestrooms.
Rec, Spa, Premium Amenities
Don’t miss out on recreational opportunities including a fitness center and a seasonal outdoor pool.
Grab a bite from a snack bar/deli serving guests of Regency Suites. Quench your thirst with your favorite drink at a bar/lounge.
Business, Other Amenities
Featured amenities include a business center, dry cleaning/laundry services, and an elevator (lift). Event facilities at this hotel consist of conference space and meeting rooms. Free self parking is available onsite.
They didn't have any keys left so we had to keep coming to the front to ask them to let us in. Grown men were running up and down the hallways like children. You can hear everything in your room and hallways smell like smoke. Spend a few extra dollars and stay far away from here.
Rooms are spacious. Clean
Renovation made it look dirty. But I'm sure they renovate for a reason
The pool was dirty with a layer of dead earthworms in the bottom. The entire hotel (including my non-smoking room) smelled of cigarette smoke. The carpet was dirty. Also, I specifically asked if the breakfast would include waffles and fruit and was told yes, but they were not. When I complained to the desk clerk, she rudely said that all I could do was speak to the manager. I will not stay there again, nor will I recommend it.
The staff was very friendly and the bed was comfortable but that was it.
The ac broke the last night. The gym did not have one piece of equipment that worked properly. I nearly flew off the treadmill when it jerked. I nearly rolled my ankle when the eliptical pedal shifted. ( not bolted down). It was unsafe. The place was very run down. The fridge was not working either. The water bottles got chilled in the freezer over night. The breakfast did not have any fruit or yogurt.
The best part about this hotel was the staff. Despite working in a terrible environment, they were very nice and did their best to accommodate us. The kitchen attendant, however, cut breakfast short both nights we stayed by over 30 minutes.
Our first night was dreadful. Our floor was SOAKED by the sink/fridge area. We told the front desk, they said they would have maintenance look at it first thing in the morning. We got in late, so I found this response okay. Went into the bedroom (we stayed in the king suite, and was told it was the nicest room) we had no cable. Again front desk said someone was looking at it in the morning. So that was okay, we were turning in for the night. Woke up middle of the night and the air conditioning had quit working. The next morning we reminded the front desk of our first two issues and told them about the new A/C issue. We were leaving for the day, and we were told by the time we got back after our concert all the issues would be fixed. This would have been fine, but returned from our day and nights plans to find NOTHING was fixed. Still no air conditioning (imagine North Carolina in June with no A/C) no cable television, and they wet floors had only gotten worse. We requested a new room and promptly got one. This room not only did not have cable, but there was no television at all. It had been ripped out of the unit. This place is a disaster. I'm not normally one to write reviews, but do yourself a favor, and spend a little extra money and stay somewhere else.
very comfortable bed and seperate living room was nice and made me feel at home right away.Everything seemed to be real clean also.
passed right by the the place because I couldnt see the sign from the road.
Everything except its non smoking
The rooms and hall smelled like marijuana
Bedroom separate from living room
Have stayed there a couple of times a year for the last few years & have always enjoyed until this time. Understand it is being renovated but we stayed 2 days & the room didn't even get cleaned after the first night (left a tip & only asked for clean towels & coffee." The "breakfast was a joke.At least I saved my tip!
Loud noisey neighbors. And housekeeping came too late in the day
Hotel staff was horrible. When I complained at the desk the next day the lady did not seem interested in hearing anything, she just wanted to go gab to her co workers about her love life. Also said there was an airport shuttle on the web site, there was none. Horrible stay. Got nothing in return.
The way the room where clean upon each and every daily return.
Landscaping could be more Diplomatic structured.
They had a good breakfast.
Door would not lock and it took all day to get it fixed. They had a "It's no big deal "attitude and did not offer us another room. Also found a blade from a carpet cutter in the rug where it would be easy to slice a foot open. It was VERY sharp. I asked for them to have the manager to contact us (left him the phone number ) but as of yet he has not contacted us. I will reserve my final decision until after I hear from the manager and see what his comments and actions are.