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The hotel was clean. Loved the alcohol reception and the free breakfast. The hotel was beautiful. I took my grand daughter swimming to the indoor pool and the water in the pool was very cold. Felt 50 or below in temperature. My grand daughter was shivering and unhappy because we could not stay. The jacuzzi was too hot for her to get in as she is only two.
Friendly staff and excellent service. Breakfast was top notch! The bed was perfect!
The room service was awesome, staff super helpful. It was under construction at the time.
Thebreakfast was very good. And could be made to order. They were very few luggage racks available. And the staff did nothing to help you, even after being requested to do so, to help you find one. The elevator is under construction and so there are very long wait times to use the elevator. Lastly I reserved a room with two doubles and when I got there I was informed they didn't have to honor that and gave me a king instead.I had three adults in my party said this was less than ideal. The person who had to sleep in the front sitting room area was kept up all night by the music that was played in the atrium all night
We loved the amount of space we had in the suite.
This guest did not leave comments about this hotel.
A convenient location in the Crabtree area. The staff was very friendly and accommodating. The rooms were clean and if you needed service it was taken care of in an expedient manner. We would definitely stay here again. Great customer service. It is not a dislike, but note there is housekeeping once weekly. You can schedule and pay extra for additional cleaning service. Need clean towels? No problem, exchange them at the main desk or if you see a housekeeper in the hallway.
very good location, friendly workers, quiet, comfortable bed Bare bone minimums here...... needs to be updated and more current. Very dated. Slow internet
My room wasn't very clean and had a musty smell to it. I wasn't made aware that I would have a handicap room upon my arrival . My bed was uncomfortable and the mattress was hard
Without any questions this is one of the best places to stay for the money. Amazingly great staff. I travel to Raliegh alot and this will be my new home away from home. In a word 'Awesomeness ' Nope
Nice Staff. No Breakfast.
Staff at 3 different times throughout our visit were personable and showed genuine interest in our stay. Rooms,were clean with lots,if pilliws,abd comforter Nothing
Proximity to family; ability to fix breakfast in room.
Clean Room. Kitchen Included Noisy Neigbors in the Early Morning
This was a great hotel and me and my family really enjoyed it a lot. We were there for a wedding. I think it needs to have more information on what is going on in the area at all time .
Kitchenette, good size room, quiet, good beautyrest mattress.
Clean and modern! Nice amenities!