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The staff was really wonderful, all of them very very friendly. The breakfast was very good and also the Brasserie was a wonderful place to eat. The Wellness area was really good. In short: it was an excellent stay.
Great location, ambience, excellent breakfast and dinner No heat in room, had to move to a different room. Reservations for dining room were not made. Staff was trying to be helpful. No help from management.
Free upgrade to a fantastic room with wonderful sea view and in the evening we had a dinner in the hotel restaurant which was some of the best food I tasted in Germany absolutely superb Considering how wonderful the dinner was breakfast could have been a bit better
This is a charming hotel - its design, inside and out, did not disappoint - beautiful and well maintained. Very nice bicycles, made available without charge to guests. Very good valet parking service. Unfortunately, our visit to the hotel coincided with what must have been one of the biggest heat waves in some years in Germany - and the hotel does not have air conditioning, although many openable windows. At ten or fifteen degrees less, our stay would have been idyllic. The other hotel we stayed at in Germany that did not have air conditioning at least had electric fans available, which made a big difference.
I was surprised to be charged anapparently obligatorr 22 euros at the end of a three day stay for room cleaning. Pirol is a less than mediocre hotel charging high prices. Beware, the hotel is alongside a lake and in summer has a real problem with mosquitos.
Very pleasant, down to earth sort of hotel, friendly staff,quiet, beautful situation, a bit isolated but not too far away from glorious beaches. Good value for money.
I got a much bigger room than I hoped for, more an appartment. That was a pleasant surprise. Everything was bright, clean, and pleasantly decoarated. The Bathroom was fairly big too. The only thing is that the room was very close to the street, so if oyu are nto prepared (I.E. with ear plugs) you might be annoyed by traffic noise. I always use ear plugs so it didn't matter to me
The Staff...... where brilliant and 100% helpful at all times........I stayed there 10 years ago and I am convince the service has gotten better I think after coming back, after 10 years it is in desperate need in renovating...it does not classify anymore as 4 stars
We were upgraded to a penthouse suite with a view od the Baltic when we arrived, which was superb. The staff were very helpful and went out of their way to help and the food on the half-board menu in the restaurant was fantastic. All in all we had a wonderful stay there.
Very clean hetel well looked after, great staff on reception and in the bar. good location not far from the station.
near the beach
Clean, pleasant hotel and centrally located along the sea promenade. The breakfast buffet was generous and tasty. Staff helpful. -view on first floor was mainly a view of trees in front of the hotel. I'd recommend a higher floor. The price was high given the room - small and basic.