The location is excellent, the lady at the reception was friendly and the wifi connection was cheaper than elsewhere. We were travelling with a 2 month old baby, and that was no problem. We could use the microwave to warm up the bottles if necessary, and I saw people using the fridge in the kitchen. There was no mini-bar in the rooms, the furniture was very "rudimental", the bath tub was looking old (but clean), the elevator was very tiny (the buggy barely fitted), the bar at the reception was a very smoky place, and the breakfast was served there also. The breakfast was ok, but the bread and croissant quality was quite poor.
Fairly basic room facilities
The hospitality of the staff Smell of smoking in breakfast area
Very friendly staff and pleasant breakfast room that bar during the day and evening. Useful area for smokers. Convenient position near the centre of the city Rooms in reasonably but not perfect condition. Felt as if could do with some new paint. Bathroom door was a folding door that made a lot of noise in the middle of the night. Sound insulation poor but not a major problem
Kind to offer early access to room and very helpful, cheerful staff. Comfortable bed. Very noisy room above bar and on street front, so if this annoys you then ask for back rooms.
Leuven is an expensive town compared to other towns.
rooms are old and shaby, need urgent renovation
Location was right in the middle of town. Very dated! The bar was in better nick than the bedrooms.
The loctaion near the square THe bad smell of smoking throughout the hotels including the non- smoking room.Taxi that was arranged by the hotel did not arrive and the morning staff had no idea which taxi company was meant to to be do the collection. I was 45 min late fore my business appointment
Good location, friendly staff, nice Belgian cafe.
The perfect location neear the centre of Leuven
The clean and spacy rooms, and the very polite staff
Very good position, hotel staff very helpful, good breakfast A disturbing smell from bathroom during the night. The rooms are not very well acoustic insulated, so you might hear what's happen with your neighbours.
Very attractive dining room, excellent location
The staff was exceptionally helpful and very friendly. They provided helpful and accurate information on the local transportation schedules and always came to the desk to greet us when we came in. The breakfast (included) was quite good, with many selections to choose from, and presided over by a lovely and friendly manager.
Nice ambience, nice people at reception, the artie breakfastroom Reception looks kind of cheap at first glance Cleaning starts early and noisy (our room was next to 'Dienst'
Thye staff were very helpful and friendly in this conveniently situated hotel Noise in the street by late- night party-goers
I found the staff to be very helpful. Breakfast was outstanding!
Comfortable room, friendly staff, central location. Excellent all-round
Unusual split level was attractive. Would be nice if the third bed was on the lower level and the sofa upstairs to relax with TV. Everything was excellent
Quiet large room very close to centre
Location close to City is excelent. More pillows should be provided in rooms for the beds.
The hotel is very central, all amenities are close by, the staff are very friendly and helpful
The rooms and location The staff who was working on sunday was very unfriendly
Good value for money, 61 Euros for twin room with nice breakfast buffet. Parking garage below hotel. Excellent location in city centre. Twin rooms were comfortable, but slightly too small as there were two queen size beds.
More noise from the corridor than usual
Location Breakfast is too expensive (18 € !)
The hotel was extremely central. THe breakfast was very good. Rooms spacious and clean. All required facilities present. The hotel staff were extremely helpful
We had a brilliant weekend rate. The hotel is a business hotel and our twin room was perfect for our needs. The breakfast was full self-service and plenty full. Leuven is a lovely place and the hotel is very well situated in town. We had a room out to the back which was blissfully quiet. The receptionist on duty was not very welcoming - she seemed to class us by the rate we were paying and the rucksacks on our backs. Or she was just not enjoying her job.
conveniently located opposite the station the shower was connected to the bath tap but there was no shower curtain or wall fitting so it had to be hand held. Not goot.
Cleanliness Price. The 95 euros for double room is quiet expensive.
Location was very convenient, very close to the train station. Breakfast was nice. The room was dark and not nice to stay in. But OK if you just need a place to sleep.
The staff was extremely helpful and the location is excellent. We had to use a fan as there was no cross venilation in our room.
The main room was nice, if basic; staff were helpful when I reported problems. The location was very convenient, close to the station and the bus station and only a short walk to the city centre. There were no towels in my room, I had to go down and ask for them and it was some time before they appeared. The light in the corridor wasn't working, so I had to grope my way to find my room in the dark. There was a split in the bathroom floor, so it bounced while I was standing to clean my teeth. The reception seemed very short staffed, so every time I went down to ask a question I had to wait a long time, either because of a queue in front of me or because the only person there was on the phone. There was a lot of noise from the terrace below, there seemed to be parties in at least two cafes and the music was very loud until almost midnight, making it hard to sleep for business travellers.
The location, near to the station which was convenient for the purpose of our stay. The breakfast was okay Yes, the staff was not helpful.They hardly spoke. The room had no airco and was pretty hot. The hotel is a little outdated (some areas are classicly nice though). The bar/restaurant personell was not providing service. Long wait times.
Location, price Poor shower (leaked), noise from outside
Breakfast of a high standard. Staff efficient. Cafe closed on Sunday
The location across from the rail station was very convenient; the breakfast was ample and tasty; the hotel restaurant and bar was attractive & comfortable.
The hotel is close to the railway station, and includes free wifi. Reception staff were helpful. The room was adequate but certainly needed redecorating. One light in the room didn't work and one socket was blackened and looked like there had been a small explosion - I steered clear of using it! The shower tray nearly overflowed it took so long to drain. It was quite hot in the room on the third floor, but when I opened the windows to let in air there was a lot of traffic noise both late at night and early in the morning. Breakfast was adequate but nothing exceptional and only one member of staff occasionally appeared to refill orange juice and milk.
I liked the amzing shower and modern design of the B&B. The breakfasts were good and the staff was hospitable.
Small, cosy, quiet hotel with friendly and helpful staff. Nice clean room and facilities.
Excellent renovation of suburban house to a very high design standard. Good rapport ' qualite/prix' for a B &B. Current parking limited ( some enlargement apparently planned)
Nice house with brandnew renewed rooms and a super hightech shower. Friendly people, good situated to reach downtown. We loved it.
We found very kind the B&B staff and the place is amazing.
As we arrived from the Uk by car, it was very close to the Motorway and there is a bus into the towncentre a few yards from the B&B. The management were very friendly and helpful and we felt like staying in somebodys house. The place was spotless and comfortable. Parking facilities need to be bettered, but that is already promised.
clean and modern room no reception on arrival at 19h !
Nice, kind and helpful staff, everything is very clean and tidy. Bus stop is just in front of the BB. no other accomodations close to KUL Heverlee campus & imec (3 min.walk)
Newly renovated, well designed small B&B with very friendly and helpful staff no complaints
Access to internet,hotel staff quite helpful. To expencive in relation to the quality. Far to the center, what could be challenging on weekend because of the bus-timetable
Nothing in particular The heating control didn't work.
comfortable room and good facilites. Very nice restaurant.
Very nice and calm place. Stuff and all things were ok.
Good location, free wireless, nice staff and comfortable rooms.
Top price-quality hotel. Recently, the rooms are refurbished. A very clean and modern hotel with good facilities. As a business man, I have seen a lot of hotels around Europe, but this one is really in my top 10.I can advice this hotel to everyone, both business travellers as well as tourists. In one word: TOP
very friendly and helpful staff, excellent breakfast (choice of bread rolls and fresh fruit), meals at the restaurant are expensive but good. old and small room and therefore far too expensive and certainly not up to the standards of a so called 4 star hotel, parking nearby when unattended on Sundays or after 20:00 hrs is a disaster when leaving as light goes off after 3 minutes + complicated exit « procedure »
We stayed in the Penthouse. It was really lovely and clean. The town is also really lovely, great shopping and food. A great way to spend a relaxed weekend. Note if the lights in the bathroom are not on, the spa will not activate.
Always ask for the renovated new rooms. The old rooms are really out dated.
Very friendly staff, bar/restaurant excellent.Great location
The location of the hotel meant that the centre of Leuven was within 10 minutes. Parking of the hire car was easy, as I could park almost in front of the main hotel entrance in a metered parking space (free overnight as long as the car is moved by 9am) The light switches in the room were strangely configured so that I could not turn off the bedside lights without going to the main switch by the door.
Excellent breakfast - friendly & helpful staff. Excellent location for town centre. Room heating controls confusing and without explanation.
Value for money, pleassant staff
Very friendly receptionist helping at the desk after late arrival. Room was poor of furniture and athmosphere/ old sixties.
the hotel staff, the fact that is very near to Oude Markt and Begijnhof The street is a bit noisy
Wired internet is comfortable, and small refrigerator is available, bus stop is nearby, and staff is helpful. A blanket was not so good, and people in 4th floor must use stair.
Helpful staff who are friendly and very honest.
Friendly & helpful staff. Several items in the room were missing or broken. Requested they be fixed but not taken care of because it was the weekend.
We loved your staff and your services. Your staff were friendly, knowledgable, and willing to help us get around the city. Your hosted breakfast was wonderful as well, and it added to the value of our room. We will recomend Hotel New Damshire to all of our friends when they visit Leuven. The only problems we had were the intense smell of smoke in our non-smoking room and the sound of construction in the morning. We realize that there is not much you can do about the latter, and we were very satisfied with our stay.
The bed was good and the staff was very helpful. I liked the breakfasts.
Cleanliness of hotel Getting to it from station, a bit of a trek with luggage and entrance not on main road but behind. But ok once u know where it is
location, helpful staff, comfortable room although pleased that wireless internet was available and reliable, it was quite expensive
NIce that they have their own restaurant, so I can work late but don't have to look for food. No.
warmth and friendleyness of everthink breakfast was cold water in pots for tea warm coffie cold plates that were used for hot food were very cold taking heat from the food
The best for me was the price! My son who is 13 enjoyed the breakfast.The rooms are very clean and it is very quiet to sleep at night.
It is nice. It is not so new.
the staff were so helpful and nice and the food was great in particular the breakfast.
breakfast buffet no pool
A clean, modern hotel. Very friendly staff that spoke English.
Location Parking facilities
Good breakfast, friendly service My room was not non-smoking and had a slight musty smoke aroma.
Although the accomadation was above a cocktail bar, there was not too much disturbance from noise as it was a bustling, busy establishment with plenty of character. It was very pleasant to go downstairs to enjoy a drink before retiring
central position, large room with TV, large bathroom with enough facilities, large windows that openet into two different streets. Good breakfast in any amount. There is a pub in the first level of the building, which is dusty in the evenings and sometimes noisy. Breakfast was served only from 7.30. Fustiness in the room.
Right in the middle of town. Basic but clean with pleasant staff and the breakfast is sufficient to curb hunger pangs. Rooms are above a cocktail bar, which was not a problem. But be warned this is a university town and we got caught in" freshers" week so the external noise was obtrusive. But if you want a nightlife location this hotel is well situated.
The location is very central and the staff were extremely friendly and helpful. There are no no-smoking rooms.
Very convenient. Clean modern room and bathroom with a view over the square. Good housekeeping of room each day. Breakfast good. Room would have benefitted from addition of bedside tables, individual bedside lamps,comfy chair(s), tea/coffee facilities. Tricky to find until you realise that it is in the popular De Klimop restaurant in SW corner of the square.
Electric volatage transducers from 220 to 110 V should be equipped all hotles in Booking.com.
The staff is pleasant, the room is clean, and the location is good.
The room was very spacious and comfortable, and the bathroom was clean and fresh. The best thing about my stay was the breakfast, it was delicious.
The courtesie of the staff
This hotel is located just accross the street of the Railway station in Leuven. The value for money is good and the staff/owners are very friendly. Recommended!
Its location, price & cleanliness The building is quite old so the rooms were not as sound proof as in other hotels. This however was very understandable & was not too disrupting
Location Wireless internet is available but not free (as in hotel info), in fact rather expensive.
good location and good rate smell in the room
The location of the hotel was great - literally across the road from the train station and the breakfast was very good. I arrived at around 9 p.m. and the entrance of the hotel was not lit up so you have to walk right up to it to find it.
the restaurant was superb, and good value. the rooms were stylish and spacious. wifi worked well and was included in price. would go back. the rooms were poorly equipped, no hairdryer, iron, sewing kit etc
Modern and stylish room. The pillows were much too small!
atmosphere noises (room 1)
No wireless internet available in the room, while stated access avialable, not very pleasent if travelling for business
Room - nice modern decor Room location (next to restaurant and public restroom) Wooden blinds do not completely cover doors and block light 'Cooked' breakfast was not - just cheese and cold meat
The big bathroom with the jacuzzi was great! We did not sleep in the hotel, but in the seperate building a few streets further. On sundaymorning there was a market - we did not hear any noise at all, windows are well isolated. And it was such a lovely market with yummy belgian pastries!
A good small hotel, well located and with a superb restaurant next door- The Voltaire No
Room was very comfortable Breakfast was very good When entering the hotel, there is a little fish odor.
Hotel was excellent reasonably priced beautiful rooms friendly staff ,good location No facility to get tea or coffee in the hotel ?
Breakfast was excellent,staff attentive,homely atmosphere. Would like to have had tea and coffee making facilities in room.
Wonderful services, location, facilities and staff. No. I have stayed there several times and it is always a pleasure to go back.
Hotel staff, garden Access to the parking
Nice furnishings and friendly people.
Nice overall impression. Considerig that the hotel was build in an old Monestary, the rooms very not very well isolated, causing big differnece in temperateure in diffierent parts of the room.
Nice architecture, historical, convenient to city center.Good breakfast.
The lovely grounds, freindly staff and the bathrobes
Room 106 comfortable though smaller than room we had on last visit. Bathroom possibly in need of upgrading. Bath tap a bit difficult to control and water emptying from bath very slow. Staff very friendly and helpful. See comment on bathroom.
we found the staff courteous ,friendly and helpful. It was an excellent example of a small friendly and very comfortable hotel. One lack is the absence of a comfort tray ie tea/coffee tray in the room.
Close to centre of town, it has a kitchen. No complaints for the price.
Convinient location. Friendly staff. Except for the presence of the kitchenette the room is comparable to a hotel room in terms of price and accomodations. Bathroom shower ran out of hot water very quickly. Bathroom lighting was poor.
If you want to have a jail experience go ahead! Fliegen und Feuchtigkeit im dunklem Badezimmer! Never again guys
The room was big and it had a nice balcony. Beds were not so comfortable... but it general, it was alright for the price we paid....
quietness very low value for money
Very nice big rooms, friendly staff, no extra hidden costs It was a bit outside the city center
Nothing, ,just it cheaper than other hotels and has kitchen, that is why I took it The flats is in very poor condtion
The flat is small (maybe 30 sq.m) but well organized and well appointed, with separate bathroom, sleeping corner, kitchenette, fridge, micro, hairdryer, TV and hifi. Linen, towels, kitchen utensils are provided. Very quiet place, not really central but only 15 min. walk from center. If you arrive outside working hours, you call the number on the office door and the caretaker arrives in 10 min., no problem. there is no othe heating than an 1500W electric heater but that was more than sufficient for me with outside temp. around freezing point. The advertised internet connection (wifi) just did not work with my laptop (even though it works elsewhere). Plumbing is kind of weird. The shower is a very peculiar structure (you'll undertand what I mean when you see it). And the drainage pipes of the flat upstairs run right on your ceiling, behind a gridlike suspenden ceiling. I guess this makes repair of occasional drainages easier but it's not nice to be wakened by the noise of somebody's toilet flushing abopve your head...
It is practical. It was not clear how to enter after office hours. It was really hot and no ventilation
The silence in de flat. The comfort. No phone in the flat. I like to have a telephone in my room
Easy to reach, nearby the center of Hasselt. The room was on the small side but for the rest it was OK.
the rooms were ok the location breakfast too dear for what there was so did bother
Smell of smoke in a no smoking room
The friendly desk clerk and her service.
located in the centre, parking at the hotel
The non-smoking room still had a smell of cigarettes They started working!boring a hole somewhere) in the hotel at 7.45 a.m.
Good facilities, comfortable, quiet and close to all our needs. On arrival at the Ibis and after we had booked in at the desk and given the key to our room - we found that the lift was being maintained so we had to walk all the way up to the 4th floor with our luggage. But the maintenance was soon over and we decided not to complain to the staff.
Hotel is OK - I know that form before! It was OK!
people were very helpful and freindly and everyone spoke english which helped alot the room was a little small but suited its purpose.
Friendly and competent staff, good breakfast, clean room. Advertised free parking turned out to be small and extremely uncomfortable to get into, real lottery whether you'll have a place or not even if you so to say "book" in advance.
Check in at the hotel was quiet slow - there was only one receptionist on the Friday evening which is still an evening everyone arrives. But receptionist was very nice.
Location to the pukkelpop festival Taxi fares
Within walking distance of the Japanese Garden and best skateboard park I know for teenagers. Excellent shopping and restaurants close by. Friendly and helpful staff. Quality hotel. The parking arrangement is not the best for this quality hotel. A better arrangement for hotel guests for multiple entry use of the car park should be made with the parking garage. There is no sign at the pool telling you where to get swimming pool towels. Most amazing of all, there seemed to be no name on the hotel, I only guessed it was the hotel because of the photo on your website.
Friendly staff with excellent hotel facilities
My wife broke her foot during our stay when walking in town. The Holiday Inn Hotel Manager could not have been more helpful - he was really excellent and made sure we had all the help we required, including getting us an ambulance and helping get her to hospital. Thank you to all the staff for their help and in particular the Manager.
Very convenient and good service
The staff from the reception was friendly and polite. I would recommend it to all my friends. The day before we left, I received a form but it was in Flemish language and I didn't had the option in English as well.
The swimming pool was great. The bar area had some toys for the children. The receptionist didn't give us a key for the lockers when we got towels to go for a swim.
Friendly staff, perfect location, good parking facilities, good breakfast A pity about the rather limited choice at the buffet dinner
Good location with easy access to carpark and close to where I wanted to be I will stay again.
The hotel staff members were great! We were greeted with courtesy and they made sure we were accomodated with a couple different parking options when we asked. The room was clean quiet and very comfortable for the price. Breakfast was quaint but sufficient and everything was fresh! The shower pressure was a little low, but this was not enough to be a bother for one or two nights.
Town centre location No parking for the hotel.
That was second time being at that hotel. Very nice hotel, almost in center of Hasselt, 10 min walk from train station, room clean, room heating system works perfect... Women on reception need to learn more about having friendly, warm, professional behavior and also to read careful which kind of room client booked.
The location of the hotel was great and the special price for one night staying. The bathroom was very comfortable. And the breakfast was also really nice. I thought I was booked a non-smoker room, but unfortunatly it was a smoker room, so the walls were smelly. Next time I would ask in advance the non-smoker room to be sure.
excellent value for money; I liked the breakfast buffet. the hotel has no parking; street noise requires you to close the window.
Good atmosphere in the hotel. Problems were addressed swiftly and politely. Confusion over apparent free car parking.
The location of this hotel is perfect for Grand Place and Central Station. It is relatively quiet for a Brussels city centre hotel. Breakfast is a bit expensive @ 12 Euros per person (but as it's not included in the price at least you have the choice of not buying it).
position of hotel poor parking
UK TV available.
Good hotel but as others say parking is a problem and limited in the street
Description on web accurate: A student flat with a kitchen, bathroom, etc. We stayed in the dual level flat with the bed upstairs. Kitchen had enough to cook for yourself. Bathroom was stocked with towels. Little items not cleaned up on arrival, had not been vacuumed in a long time (all floors dirty but tolerable).
location, price no internet connection in room, despite promise
Its position in Leuven, and the no-fuss freedom it allowed
It is a safe area. But in general Leuven is a safe city. It is OK to stay for a short period of time. Location is not very convenient, though it is a safe area. The room is clean, but the bed is really uncomfortable.
Location Room decor, very dark.
None Unfriendliness of personel and staff
The staff was very flexible with check-in times and the kitchenette was well equipped. The bed could only be reached via a narrow stair which was situated in a tiny corner of the room.
The apartment at St. Maartenstraat 12 was nice, spacious and in a quiet location. In the beginning the staff (young male) was not very friendly but another staff (lady in the next office) was very helpful and tried very hard to find a suitable apartment for us. We booked One Bedroom Duplex Flat at Dekenstraat 87 but what we were offered when we arrived was totally unaceptable. The flat was very small, with a bedroom on mezzanin (upstairs) and a tiny dark bathroom. Eventually we paid extra and moved to a nice business apartment at St. Maartenstraat 12. This took a lot of time and negotiations.
The friendliness of the flat No
I loved the pankakes in breakfast. :)
Lovely clean and comfortable rooms with friendly staff. Good continental breakfast provided. Very good value for money. The tea/coffee tray wasn't replenished and it was quite a long walk from the city centre.
The hotel was very clean and cozy. The owner was amicable and provide informations on the area and future upcoming events N/A
Can't beilieve it is just a three star hotel should be more! I had my ten year old son with me, for the Belgium Grand Prix, we both enjoyed our stay at the hotel, and was both treated very well by the staff.
It was nice to have some outdoor space for the children to play in. We had a pleasant terrace outside the room where we could sit out while the children went to sleep.
Trouser press didnt work, poor wireless connection, shower cold, mini bar empty, management unsympathetic.
Friendly staff and quite location. Very clean room.
the rooms were very clean and comfortable The staff were not the friendliest i have ever encountered
Fantastic hotel, excellent staff, free parking and Internet everything is perfect at this hotel. No.
Room poor configuration and very dark.