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Found it via their directions easily.Check in/out was efficient and breakfast was great. Only things lacking were a hospitality tray and a hair drier
Good staff, very clean, very modern.
The location, the hotel lobby, the local seafood restaurants, the coastal walks.
The breakfast, the location.... This year, again travelling with a dog and cat, I was asked to not leave the pets in the room. For me that meant I could not dine in the hotel. Understand there can be a problem with barking dogs, but as a caring dog owner I would never leave a nervous dog anyway. I did find an other place to eat and bring the dog, so no problem for me.
We received a friendly welcome with good instructions to find underground garage - the room was comfortable and well equipped. The hotel was well situated in a quiet location but 10 minutes from quais and restaurants. Bar staff could have been a bit more welcoming.
nice hotel, good location, friendly staff despite several requests the hot water never got above tepid and the room heating was very ineffectual
Excellent rooms with balconies overlooking port and coastline, with views to Delta del'Ebre and lighthouse parking in basement extremely narrow access - don't take any large vehicle.
location excellent - near town but not noisy, near stony beach but within walking distance of sandy beach; took us less than 15 minutes to walk from train station to hotel with wheely bags - easy to get to. wide range of breakfast, plenty of staff on hand to clear up as we went through buffet! we did not have any small children but very child-friendly hotel. in spite of all this, very quiet! price of restaurant menu seemed dear, we ate out apart from breakfast. all in all, value for money.
It was very relaxing and served well by the staff with balconies facing a gorgeous view, with plenty of walks and possibilities to go bird watching. The breakfast buffet could have a wider range of fresh fruit and squeezed juices
Beautiful setting and lovely view from our room. Seems a pity that car parking for clients cannot be allowed free of charge.
The staff was very friendly and the food quiet nice. The whole place needs a total facelift. Ants all over our room. A safe that didn't work. Car parking with a card that didn't work too, so we couldn't get our car out. Loud music until 12 o clock in the night from hotel entertainment. Loud music at pool area in the afternoon provided by the hotels speakers. Go there if you want a holiday with nonstop action but stay home if you want a nice and quiet get away by the sea.
location food hygiene very poor rough night after eating.
Food was good. Additional charges for a large number of normal items that should have been inclusive e.g. room safety deposit, parking, rental of tv remote control, use of gym. Hotel requires refurbishment - generally tired-looking.
The pool area was very nice The buffet food was the worst I've had in a long time and there was no other options for dinner. The rooms had a hospital institutional quality and the extras like mini bar, a remote for the television or in house movies, Things that one would expect from a so called 4 star hotel were nowhere to be seen. Having to pay extra to use the indoor pool was also not a classy touch.
Good value, good location. Television policy. Deposit for remote control. Local channels only; reception poor. we did not like being kept waiting at reception in company with other guests whilst the receptionist chatted on the phone to a mate.
no coffee or tea making facilities in the rooms
The enviroment was noiseless, a place to relax. People can smoke near the pools disturbing others who does not like this.The mattress in the room was so old and several times it provides "special" noises".
Quiet, even if the hotel is big and was full with families and young children. Food is decent. All facilities are clean and staff is friendly. The room for 4 adults had only two beds, was small and very basic for a 4* hotel. The gym facilities open only a few hours and are extremely poor although the website says "state of the art". You pay extra for everything. The beach is small and it is not sandy, but soil with fairly dirty water. Wouldn't qualify as it as a beach, could be better though with appropriate effort.
Clean, good choice of buffet, excellent sized accommodation. Entertainment music too loud for our liking but everything was quiet by midnight. Could not offer us breakfast when we had to leave at 7.30 before the dining room opened at 8 on the last morning.
The location was great if you are arriving by car. Wonderful setting, stunning view and great atmosphere in an old castle.
Unusual setting. Good view from room. Breakfast very good variety. Free internet very useful the staff serving dinner- they didn't smile or make us feel welcome. The food for dinner was not hot and only average quality which was a great shame. Breakfast too expensive
Beautiful parador. Rooms have a large balcony. Nice pool. The town below the parador has to be the ugliest run down place ive ever seen. Michelin gives the town 2 stars, I would give it none.
The castle has a great view location sitting on a hill above the city and with a view of the river. Do not waste your money eating in the restaurant. Our meal was the most expensive one we had in Spain and also the worst. Skip the restaurant and make the effort to go down the hill into the city to eat anywhere else.
Pleasant ambience and good restaurant Steps to negotiate with luggage. Tortosa was not a very intersting place.
spacious,air conditioned room with excellent bathroom.good restaurant would not allow discount because id not booked via their website
beautiful setting; very traditional; good service from staff setting of pool was disappointing
The bar served excellent wine with good service. The atmosphere and the facilities at the castle are excellent. It is such a nice place to be in. We also loved the room and the terrace. You could easily spend days just enjoying the place! The gates close for the night?
Excellent location. Good rooms. Excellent breakfast although not clear whether any cooked food was available. Inside of the bathroom door was shabby and in need of repair. Dining room staff could smile now and then. Some of the food at dinner ruined by over zealous grilling.
the location and the proximity of the Elbe Laguna there should be a second door between the sleeping room and the floor....unfortunately you wake up everytime people are passing in the floor talking ......
very clean, new and good location. breakfast should have been included in the price
Very close to Tortosa station and bus station and ancient and historic city centre. Comfortable good sized room including bath and good continental breakfast available. Met our specification for regional travel on public transport and city historic buildings very well. Lack of character, very basic and, apart from breakfast, no out of room facilities.Was a challenge finding a reasonable priced restaurant close by at night. No information for tourists or computer to access the internet. (believe wifi was available).
The Hotel was ok and staff were very helpful, and it was close to the City. The only problem at the Hotel. There was no restaurant, and no bar.The morning breakfast was served in a small like cafeteria.
A/C did not go very high. . .
Comfortable, clean rooms, very good bathroom. Good value
The staff were helpful and pleasant There was no outside space to enjoy during rest times
The staff at the hotel were very friendly and helpful. I have stayed at the hotel before and would do so again. One of the features of the hotel is that is has good parking facilities which is not the case with the other three star hotels in the town. However, this was spoilt by the inconiderate parking of other guests and the hotel could do more to ensure that people park correctly and do not create problems for other guests
Easy to find by car (directly at the C-12), useful for trips to the area. Large room. Traffic noise in front of the window (directly at the C-12), have ear plugs ready or ask for a room towards the courtyard. No breakfast buffet on my first day ("not enough people"), I could order everything but this is of course different from a real buffet.
very large room, quiet, very good value staff were polite and had OK english, but were not very efficient or proactive
Smoking in the hotel
Good size, comfortable, clean rooms. Pleasant sit out area with pool.
Excellent food and welcome!
Easy to check in and out. Breakfast was quick and simple buffet style. Towels changed daily, and room clean. Easy to add an extra nights stay at the end of mu 5 nights. Asked for a smoking room, but received non-smoking. Tax added on the price quoted on the website, so cost more than anticipated.
most everything Would be better nearer the motorway-doh!
Value for money, reasonable restaurant Breakfast starts at 07:30h, too late
It was convenient for our trip and easy to find
Really lioked the spa facitities A very nice hotel, limited options on the evening meal menu, in fact we went out when we had wanted to dine in.
We were really looking forward to staying here for one night on our tour around Spain. Totally dissapointed. It's basically in the middle of no where. Because of this we had to eat in their restaurant and it was totally overpriced, which you would'nt mind if it was good, but it was awful.After dinner we decided to have a drink in their bar, but found out that it was closed. 10.pm. Closed bar!!! I have never heard of that. Shabby hotel really. Looks nice from the outside but dissapointing.
1. The fact that I could not have breakfast before 08:30 am. 2. The poor sonorical insulation of the room: I could not sleep one night because of my neighbour snoring!
Swimming and jacuzzi were good but water too cold. Unfortunately did not have time to experience the other treatments on offer.
Breakfast - open late and very good spread. Sitting on the terrace watching golfers. The construction of the hotel makes it very noisy - corridors, scraping furnitues, alarm clocks in next room etc
pool area some staff not friendly
Clean and comfortable with lovely views. We could not stay longer
the spa and the quietly area breakfast was poor
Quite location with excellant facilities,ideal for relaxation or excercise ,with friendly staff Needs a little more international language on sinage,menu's etc
Nice location close to coast ,attractive building, good room ,excellent buffet breakfast , nice terrace restaurant with good food and wine , well looked after par 3 golf course As a hotel with extra facilities ie pool , sauna , treatment room , golf ,it is very good . if I had been looking for a spa break I would have been disappointed.
Pleasant welcome. The room was spotless and warm and the bathroom facilities and fittings first class. Food, both dinner and breakfast were excellent. Beautiful dining room. Despite our lack of Spanish, the staff made us feel very comfortable. Like staying in a well loved country home but with hotel facilities. Very minor point but would have liked an English speaking news channel on the T.V. Perhaps SKY/CNN/BBC. Did not affect our enjoyment of the hotel as we were only staying one night en-route to the south.
Good location, ample variety breakfast included restaurant nor snack bar not open for meal after arrival
Close to town centre with good secure parking so ideal for people travelling across Spain with a car full of possessions Can be noisy at night due to close proximity of local bars that get very busy at weekends. Hotel fixtures and fittings and decor are tired. It would benefit from a facelift.
The hotel is in a conveniant location, easy to find with secure off-road parking. The room was comfortable and clean, the staff were very friendly and a very good breakfast was included. The hotel is very good value considering the central location. no
Not much. The person on reception was the only pleasant thing about the hotel. the rooms were compact and unfortunately the first room we were given the air con didn't work so we were given a different room. Although there was a window in our room this opened onto an enclosed square facing onto other rooms windows. Horrible!
hotel is using false marketing - internet wifi network is not working, we spent 1 hour of trying to connect, people in the reception were not speaking a word English, quite a bad service
Size of the single beds. Too many steps into reception
The close proximity to the town and parks. Excellant buffet breakfast, hotel very clean and friendly staff. The two steep stairs from the street to the reception area,and no porters to help carry up your luggage. No good for a disables,
Very clean and well appointed.
break-fast very good in the room there was smells of cigarettes
the parking was good the noise from the room next door tv on till 5 in the morning