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The room and the friendliness of the staff The sortiment of the breakfast should be much wider
There were amazing view with the mountains and fresh air. You can go on a trip in a forest.Good discovery by bicycle. Easy parking. We were not satisfied with the equipment in the kitchen. (there were not enough spoons,knife,cup with saucer etc.)
Location We actually had to add another room because your representative told me that the suite slept four when in fact, it only slept two! I was very disappointed to learn this when we checked in!
Very new, very clean and very modern. Genuinely worth all four stars. Excellent choice of TV channels and flat screens. Quiet scenic location only 1km from town centre with some quality shops. Liked it so much we stayed an extra night.
not too much...was bringing friends and was there already several times aswell with a conference group..and will definetively not come back complaints like rusty towels were even not considered...compared to excellent food prices in town the relation price-quality is very poor...comparable hotels in Austria with better ski resorts and nort 1 km distance to ski pists are quoted 20-30 % lower Included breakfast...7 Euro for breakfast is crazy in Slovenia considering that you get meat or pizza at same price
The suite we occupied was very roomy and equipped with modern appliances. It made for an enjoyable stay and we awoke the next day relaxed and refreshed. The hotel staff were very helpful. The hotel is very modern but has an austere/clinical feel about it. It lacks charm as there are little or no soft furnishes around the hotel; there's lots of hard tiled surfaces with no carpeting, paintings or homely touches. Everywhere is clean and tidy and we couldn't really fault what was on offer other than the strange ambience of the hotel.
The room was very nice/new. The wireless internett didn't work. They had no restaurant.
Clean room,big apartment, Rood staff,not helpful at all!
Everything: location, size of the room, kitchen, the view from the balcony...
The double room was spacious and extremely clean. Nice bathroom with added extras you don't normally receive at other mid-range hotels. Convenient location, nice breakfast, good restaurant adjoining. Easily the nicest place I stayed in all of Slovenia!
Good location, friendly staff, free Internet although interrupted service . Difficult access, steep stairs, no help with luggage.
Very nice and clean room. Hotel located on the central square.Great hospitality. Very good breakfast and dinner (excellent offer of the local cusine).
Location and quality of room Breakfast was very poor for a hotel of this quality.Had to pay in cash as the hotel said they could not accept any form of bank cards. This caused major problems due to the amount which can be withdrawn from ATM's per day.
Room was very clean and spacious. We especially enjoyed our meals at the adjacent restaurant Taverna.
Nice almost family atmosphere..no crowd,very quiet it made us feel relaxing Due to the size of the hotel No,everything was fine and we'll surely come back
They did not accept credit cards,double room had beddings for single use,it was not a four star hotel by any standard
Great hotel with nice restaurant downstairs. Beautifully situated.
Lovely village, beautiful area and evening entertainment in the village square. We especially reserved the luxurious suite, as we were celebrating our 25th wedding anniversary. The beds were great, the bathroom nice, but the "living room "part of the suite was huge and had only 2 chairs in it, no tea/coffee making facilities and had little atmosphere and certainly no luxury. Second floor and no lift. In our opinion definately not a 4 star hotel compared to any of the other ones we stayed in during our trip.
the breakfast was very satisfactory,the room nice and clean and the view magnificent. the abcense of lift is problematic to elderly and handicaped guests and the reception should be served better in the afternoons.
For a ski resort, Kranskja Gora is relatively unspoilt, and the Lek seemed to be the best hotel in town. It is on the edge of town and has good facilities. No
I received excellent service and help from Robert in the Reception. A wonderful breakfast too. In the room in the roof, room 103, it was very warm at night and I did not know of how to turn the heat down or an easy way to open the window. Otherwise, all was fine.
I arrived late and left very early, but I had a huge breakfast !!!
The staff were extremely friendly and helpful. Although there was a internet enabled pc in the lobby area, the lack of wireless internet access was a hindrance.
Excellent staff- really friendly and professional throughout our stay. Really nice and varied selection of food, with nice local wines, good leisure facilities the rooms (attic rooms) were on the small side for 2 people, though reasonable value.
Staff very friendly and helpful, hotel very clean and beautifly located.
loverly old world hotel
it was realy great weekend at this hotel. Everything was ok and I will recomend this hotel to my friends :o)
very comfortable beautiful decorations loads of hot water and really good heating good beds!!!
We rented an apartment. A charming place in a comfortable old house (next to the hotel) with a lot of character. Truly exceptional!
Nice atmosphere and very nice service. Beuatiful location and charmful place. Good prices. Sauna price looked too high for us and we haven't been informed about the price in advance. Price appeared on a invoice.
The hotel was quiet, comfortable, fantastically well placed (so long as you have a car). Much better than being in Kranjska Gora. A really nice peaceful place, but with Satellite TV, free WiFi. The hotel is also the local restaurant/bar but still quiet. The food was really good. If you want the casino, don't stay here. Clean towels every day but no soap and shampoo/shower gel not replenished - but I admit we never asked! Not a problem at all but a little strange.
location old furniture.thay didn't clean every day
Pleasnat attitude of staff/always helpful and eager to please We would have liked our bedlinen changed during our weeks stay also towels. Towels were changed as soon as we requested this. However the room was not cleaned during our stay. The bathroom wastebin was not emptied during our week long stay.
Everything - rooms, staff, place.. There is nothing i did not like
The swimming pool and seating areas
everybody from hotel staff speaks croatian language and they are very pleasent
Nice pool and great view of the mountains. Great value after I rebooked it when the cost dropped. Free parking. Use of the saunas was extra so didn't use it.
Pool complex No a la carte that I could see
We reserved double room, but there were 2 beds besides each other. We missed the real double bed:(
Hotel is sitaated at the bottom of ski slopes, what was the most important for me and my husband.
Fantastic swimming poool, free internet wi fi
Brilliant location and good facilities The coffee at breakfast is barely drinkable
View from hotel room Towel rack too high for me to reach. The shower cubicle was so small my husband would not have been able to use it. No shelf in bathoom to put toiletries on. No tea or coffee making facilities in room
situation was good, i liked the fact that you could use facilities of all hotels in the group. the hotel also gave a news sheet out at breakfast which was helpful. the orange colour scheme was an aquired taste!
With some exceptions, I didn't think the food was of a particularly high standard. We tried both the breakfast and dinner buffets. The adjacent restaurant under the same management did a good value lunch though.
Position,room view,newly refurnished,warm,very comfortable rooms pool-a bit cold, having to pay for such a small and poor sauna and steam bath
The sights from your bedroom window are amazing, the hotel was clean and very comfortable, the food was amazing and the pool area was relaxing.
Good location, very close to skiing sites; clean and comfortable rooms; Ok food; Spa facility (sauna) is subject to extra charge; Swimming pool is only 1.1m deep
it is very near to the ski centre The swiming pool and sauna does not work afther 20:00 h
The rooms were clean, comfortable and well laid-out and the staff were helpful and friendly. No complaints.
1st class Hotel right in centre of village, Free parking right outside hotel. Would use again if staying in Kranska Gora.
There is no smoking area inside the hotel.
Hotel was very nice and modern, pool was just great after skiing
London caffe, view on mnt from my room lobby
extremely convenient to ski slopes. Excellent breakfast
Friendlines of the workers. Lack of direct (inside) connection between hotel and Spa center in Hotel Larix
Staff were extremely friendly. The service in general was wonderful - from reception staff to chambermaids - fabulous. Rooms very clean and comfortable - lovely duvet and pillow covers. Great views of mountains. Some of the (cooked) breakfast food was quite greasy. I would have prefered a spa in the hotel itself rather than having access to a nearby hotel.
Price, location. Outdated design, weak service (internet was not available on arrival and was not repaired even upon the third complaining, room TV's cannot be watched from bed, no iron, laundry in the neighbouring hotel), breakfast tastes of once COMECON trade union hostels.
The rooms were spacious and comfortable with a wide choice of food for breakfast. The staff were very friendly and courteous. As independent travellers, we were very pleased that the hotel provided free transfers to and from the airport. We didn't eat in the dining room in the evenings as it stopped serving quite early (8.30pm) but we enjoyed the cakes on sale in the tearoom and ate in the pizzeria on a number of occasions. Although service was often slow, the food was tasty. We also found enormous and tasty pizzas, pasta and squid at the Kotnik, and it's worth walking towards the main bus stop to find the Lipa, which has a mouthwatering menu. The hotel does not have its own swimming pool, but there is free access to the pool facilities in the neighbouring hotels - the Larix (60 metres away) and the Kompas (100 metres away). The staff at both these hotels were also very friendly and helpful.
I found the hotel staff very friendly and helpful and the food excellent too.I really enjoyed my week at the hotel. Not important factors but I would have liked a comfortable chair from which I could have watched the television. As I needed to do alot on my computer during the week, an extra light over the desk would have been helpful. I should have asked for that. Very enjoyable week and I will recommend to my family and friends.
food rooms location friendliness of staff & manangement
Friendly and very helpful staff (and hotel owner). Although we were only there for one night the staff provided useful advice and even lent us a large scale map of the area to ensure we did not get lost when we went on a walk!!. We ate in the restaurant as part of the evening meal offer and were suprised to find that we were not restricted as to what we could eat from the menu. The meal was excellent and so was the breakfast the following morning when were offered the cook's speciality of eggs cooked on ham. It was beautifully cooked and new arrivals at breakfast were immediately told to order it by those that had already eaten it. Hotel itself was clean and well maintained. Only slight downside was the size of the bathrooms which for some reason were very compact compared to the bedrooms which were reasonably sized.
We enjoyed everything! Comfort, natural beauty, helpful staff. We liked everthing
Everything! The staff could not be more helpful and the room was fabulous. We asked if there were any internet facilities nearby and were given a laptop to take to our room as the hotel had full wireless connectivity. We only had to return it when we left. We also ate in the hotel restaurant in the evening and it was one of the best meals throughout our whole holiday - well done Hotel Miklic!
Food was simply superb and hotel staff were service personififed. Nothing was too much trouble yet unobtrusive. Wonderful!! Room quite dark - I have seasonal affective disorder so important to me.
The staff were excellent, the room lovely and the food very good.
location, cleanliness, cooking / very good!
good restaurant, friendly people
The staff were very friendly and helpful and the full breakfast was excellent. no
The staff were polite and friendly, they arranged an early breakfast on our departure day. We ate in the hotel resturant each night during our stay and were pleased with the food supplied.
Perfect location in the very center of the village. Very friendly personnel. The hotel restarurant was nice but very expensive compared to other ones in the neighbourhood.
not the weather it was raining- good food clean and friendly
Very nice familiar atmosphere and welcome. Very clean rooms and perfect equipment though simple. Perfect location in the center of the village very close to ski pistes. Easy parking. Copious and complete breakfast adapted to any type of activity including intense sport. Highly recommandable Nothing
Excellent location - close to ski slopes and in centre of village.
Excellent location in the middle of the village, just next to the church. We stayed at the apartment in the adjacent building, which was cosy and well appointed. Lovely atmosphere at the restaurant for dinner.
Only advantage was the location right in the centre, else not much to praise about...... Although the room was ok, no special attention given to furniture, very basic, no shower, only bath. Basic breakfast and no real coffee served (for coffee lovers!!). This hotel is rather a restaurant (noisy at times), with rooms rented
Everything, the price was great, the service was amazing and the food and overall experience was great! I would highly recomend this accomidation.
Great service...Personal attention...Excellent!
Cheap hotel in the heard of Kranjska Gora next to the church. Nice atmosphere with very polite and friendly staff. The rooms are quite small but not 100% cleaned up.
location is excellent, hotel staff was friendly yet professional willing to help hairdryer in our room didnt work, the bar closes at 2300 which was too early for us as we fancied couple beers after returning from our day trïps... the price was also quite steep, I would definitely recommend the hotel to anyone if it was cheaper
I liked the beautiful scenery, one of the best in the European alpine world! Also the pools with heated water and jacuzzi, the spacious well designed wellness centre. I liked the matching colours of this design hotel. Also the staff though some of them lacked training (the hotel is relatively new) were all extremly helpful and coopearative. All in all the service was fine. Well, I think in many other Slovenian hotels cooking is far better and more innovative, more related to the culture of the country and less impersonal ,starting with breakfast, though guests who travel less might quite appreciate the cooking as it is. I am sure this can and will be improved!! I would have liked other ( than Slovenian) newspapers.
Fantastic location (ask for a mountain view room - extra 5 €). Brand new hotel,very large terrace, fantastic spa. The food.
Excellent restaurant and leisure facilities; wonderful pools & jacuzzi facilities & option of bike hire from hotel. Lovely outdoor cafe balconies overlooking spacious grounds with mountain views. Generally lovely setting with views of the Alps.
very nice location.great value for money.
Everything was beautifull.the second time i've staied there. The review is for the 4star hotel not the 3 star
Beautiful surroundings,nice clean air,excelent hotel.
We like the nature, the location that is just a few kilometrs from Kranjska gora what gives you the reason to jump on a bike. Surrounding with playgrounds is beautiful. Nice hotel. Nice rooms.
The Hotel is the center of a relaxing complex, with spa, pool, casino. Everything is excellent.
The staff were very friendly and helpful. The shower in our was a flexible hose in a giant bath and I would have prefered a normal shower unit.
A good place to stay overnight and excellent breakfast No
Lovely, friendly very well run little hotel. The restaurant served very tasty food. Very good value for moneyWould very much like to recommend to anybody wanting to stay in Kranjska Gora.
very nice lunch. good food.
The hotel was located within a few minutes walk of the town facilites and the decor had a lovely Slovenian charm. It has an excellent restaurant, and the staff tried very hard to help when I had a problem with my car. For the money, couldn't be beaten. I would definitely recommend this hotel to any of my friends.
Nice small hotell, friendly staff. breakfast was good and hotel had good restaurant where you can get good pizzas.
Large room, pleasant staff, pizzeria in the building, fair price Location is at the entrance of the city, we were during off season for skiing so the bus is not circulating, need 10-15min to the center.
Lovely family run small hotel in an excellent location for walking in the Alps in summer and sking in winter.
The staff were very kind and helpful. The room is clean and large so that the bathroom as well. The breakfast was very good. Excellent quiet familiar hotel.
Excellent location with room with mountain view and easy access to the centre. Breakfast and dinner very good
Nice large appartments, good view, very nice owner. Beautiful new building in beautiful ski village.
Quiet little village. Good market and restaurants throughout - recommend the Pri Martinu restaurant and the Venison or chicken Martin dishes - great!!!. 2 casinos if you want. Did not do the biking or skiing (it was Sept) but alot of people were biking and they enjoyed it alot. Great place!!! Landlord
super hotel with nice view around
Helpful and friendly staff. We will certainly book a room again the next time we are in Slovenia. They charged us for using the sauna but I thought it would be included in the price of the room.
It's location is close to the town, The apartment was clean and tidy and there was undercover parking for our motorcycles. There was a problem with single beds (not enough) which the manager resolved promptly.
friendly relaxed atmosphere
Great location literaly on the slopes. Very clean. The hotel is part of a large chain of hotels and customers may use the facilities of all of them either for free (including a swimming pool) or at a reduced cost. The hotels are connected with a very handy mini-bus service. The hotel also hosts a lovely welness centre (not included in the room price) with sauna, turkish bath and a jacuzi. The dinner is served in a self-service restaurant with a rather poor variety of food. Considering the number of very cheap restaurants in town serving delicious Slovenian food, it is not really worth its price. Breakfast was OK though.
I can't say enough about this hotel - its perfect - hotel staff were very attentive/polite/helpful & friendly. The food is amazing we were on half board - something different every night (were there for 9 nights) and a great selection. Location is perfect as yo can ski onto the slopes.. Sauna facilities are very lovely and we enjoyed treatments down in the larinx. Highly recommend Watch out for the moany UK tourists who don;t like "foreign food" and the naked sauna.. a
The hotel is very comfortable, clean, near a ski resort I paied 5 euros for key of ski box but when I left the hotel I returned a key but I didn't returne my money
so close to cable
The location was great for skiing, food and staff was very good. No wireless internet in hotel.
Lovely location, very helpful reception staff. (there was nothing "Big Dave" did not know about local sport)
Vila Romana was extremely well-located close to the ski slopes, as well as bars and restaurants in Kranjska Gora. Our room was more of a 3-room apartment (than the small hotel-style room we were expecting). The whole place was spotlessly clean and had a cosey atmosphere. The owner was extremely helpful and friendly, and he spoke English well. We had a fantastic stay, and for such a great... Nothing at all - Villa Romana is flawless!