Would you like to save as your currency permanently or for this visit only?
Situated on castle grounds, amazing amenities, so much to explore! Rooms are basic and small, as they are in a refurbished medieval building.
Rang ahead at 7:45 PM to advise hotel we were running late and would not arrive until 10:00 PM. An answer phone message stated they were away from the phone but to leave a message and number for them to ring back. Arrived at hotel at 10:00 PM without having heard from them. The reception was closed and nobody in sight. Found a phone with a sign above it and five phone numbers listed. The sign advised that late arrivals should ring the first three numbers first. We did this and all three were not working. The sign further stated that if no answer on the first three numbers then try the fourth. This number rang on for ever. The sign finally stated that in the event the fourth number did not answer then try the last one. This number also rang on for ever. After 30 minutes of searching the hotel and trying numbers we gave up. Outrageous! We did find the Hotel Pennington in Ravenglass an absolute salvation and surprising discovery. Not only did they honour the Muncaster booking they gave us two rooms as they had no twins left. The rooms were a high standard and recently refitted. WIFI throughout the hotel and a superb breakfast. Don't bother with the Muncaster - go straight to the Pennington!