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Clean room, food in restaurant good, staff friendly, location for work Laundry service slow (27 hrs), Late breakfast start (7am too late)
The rooms were beautifully refurbished especially the bathrooms. Super modern and luxurious
We've spent 90 days traveling throughout 18 countries in Europe staying most nights in hotels for no more then one or two days at a time and Van der Valk was definately one of the better ones. So no real complaints. We've spent 90 days traveling throughout 18 countries in Europe staying most nights in hotels for no more then one or two days at a time and Van der Valk was definately one of the better ones. So no real complaints.
We had a minor problem with our dinner, the main course was very dry and unpalletable as if left standing, it wasn't that busy! However to their credit when we made our concerns known the staff were courteous and professional, offering to replace our order with another choice or no charge for the offending items.
distance between hotel and customer Smell, staff attention in restaurant
easy to find ,all embracing,good service unchanging over the years
space and convenience
Friendly staff - as always - I have been staying there for years
quiet and good value Breakfast roll not as fresh as last few times otherwise very good
Nice hotel, good food, nice atmosphere, lots of space The cockeral at 05.00
Staff very friendly & helpful Bathroom showers make no sense ..... 1/3 of a shower door with the shower located in the rear of the tub. Do you folks really like wet floors? Seems this is typical of Europe, but these deep tubs and crazy showers are accidents waiting to happen. Hope you have good insurance.
Clean and pleasant room, good restaurent, convenient and spacious car park.
My stay was very enjoyable, the room was clean as well as the bathroom. In the bathroom we found the placement of the toilet roll very inadequate. The room was also a bit too warm.
Great staff and good service
Clean, nice staff, good value although a little far from gronigen which I ask for.
comfortable counter in the bathroom is a bit small
Large rooms. A excellent selection for breakfast.
Good excess from main roads Soft-drink machine placed against my room. Noisy men and women in the room(s)
Easy to find and centrally located. The meal in the restaurant was disappointing.
The friendliness of the staff The menu in the dinning room for Dinner, is very limited and old fashioned. No choice for vegetarians. This is a big drawback as there are no other restaurants within walking distance.
Good reception. Efficient, personal. Very quiet location. The place to have a rest. Spacious, comfortable rooms. Everything works. Brasserie menu and execution is acceptable but not of the same standard as the rest.
In very pleasant location , backs onto lakeside , Plenty of car parking . Large rooms , nice bar / terrace .
Good facilities - pool, sauna etc. Quiet and relaxing
possibility of going to the spa
Lovely quiet location, comfortable, clean and quiet room Wireless internet could have been better but nothing major
nice relaxing area around, and nice close to City Groningen
Good position close to lake but easy 6km cycle into Groningen.Comfortable beds.Nice pool & free tennis courts. Kitchen closed at 9pm on Saturday night in high season even though the room information said room service was available til 10. We had to get in the car & go into city to eat, instead of a nice relaxing meal on terrace as planned.We would have eaten earlier if we'd known!
Very good and personal service. Quick and easy check-in/-out. Very good with several available bagage cart.
Fit for purpose, budget business style, three star hotel. No frills, plentiful parking. Expensive mini-bar & I didn't take up the 15 Euro breakfast.
Nothing special, but good value for money.
staff, location stairs, no ramps, somewhere hidden an elevator
The hotel is located conveniently close to the town of Groningen and still offers the advantage of staying in the countryside. The design is quite basic, but comfortable. The carpets in the corridors are indeed due to a change! Breakfast is quite nice in a spacy breakfast room. Friendly staff at the reception. Despite our request we were booked into a room which was facing the highways and the noise level is indeed quite high. Even with the window closed there is still a lot of noise in the night, so it seems impossible to sleep with an open window.
Hotel was very clean , room was lovely, great location, good facilities
very friendly staff
very helpful hotel stuffs bed size--Two double beds means not one twin and one double. and restaurant-- waitress takes her time serving dinner. It took over two hours to finish. Changed the desert without notice. I was looking forward to see the desert on the menu since I never had it before.--, bit pricey.
The beds were very comfortable. The hotel offered free bikes for guests to use. I was charged an additional fee without my knowledge.
Reception staff were particularly helpful and friendly. Brreakfast was nice but too expensive!
precio-comfort 10 location 10 very very good staff nothing have been there many times all everytime 10
Reasonable prices, good food, pretty location no internet access
It is located in the centre of Dwingeloo, a touristy but nice village close to the National Park Dwingelerveld. We did not like the fact that we booked at Hotel Wesseling but our room was in the opposite building, in what used to be another hotel. Quality of the rooms may probably be the same, but the facilities and the general look and feel were certainly different, and less inviting. And it is not pleasant to have to go to the breakfast room in the pooring rain.
Incredibly friendly staff, right on the Brink, bar and restaurant, beautiful room. One of the best hotels we've stayed in! Nothing
The service was excellent, the hotel was what we had expected as we had stayed at the Hotel the year before.A very relaxing village in the heart of Holland. The Church bell was a little annoying
Stylish and quality finish , food good ,staff friendly and helpful .Located in a beautiful wooded area within picturesque Dwingaloo. Well recomended. Cryptic menu,no fridge and kettle in room.
Very good kitchen, friendly service all around. The dinner table that was reserved in advance was given away; The requested seperate beds were not available.
Friendly staff, big and spacious room and good restaurant. Nearby church bells provide a lot of noise on Sunday for 5 to 10 minutes.
excellent price, location and good menu
Very good restaurant and same menu available in the bar area. First class breakfast Restaurant closed at 8.00pm on Sunday evening
comfortable to go to guest room has to pass the restaurant (the same as in Drenten)
The rooms were very large and the bed was comfortable. The restaurant was very good and the setting is peaceful on the park side. There was traffic noise on the highway side, but the windows dulled it a great deal. I requested, by email, a room in the back away from the highway, but they did not answer me. My room faced the highway. Better communication would be nice.
big room, nice restaurant, clean bathroom (with bath), friendly staff, breakfast with a lot of choice
Good sized, clean room - the bath was huge! However, I was only there from 11pm until 8am There were no tea-making facilities
Friendly & helpful staff
Staff were friendly and helpful, food was excellent value, both for evening meal and breakfast.
breakfast, restaurant good basic bathroom infrastructure, old TV set, horrible colors used
Staff are fantastic and the food is excellent. Probably the best value for money in the region Rooms are very warm in summer and would be nice if they had fans
Helpful staff. Hotel clean. Nice quiet location about 20 minutes from Assen TT circuit. Excellent breakfast and evening meal. Meals in hotel restaraunt a bit expensive.
The room looked lovely, clean and pristine, the staff were helpfull and friendly During the night I constantly heard scuttling (probably rats or mice) in the wall cavities and along the roof (I rules out bats as they went along the beams). I got the worst nights sleep I have had in ages, which didn't exactly make me on top of the world for the next day, especially as I had to drive almost 300 miles back to Dunkirk at the end of it.
The setting of the hotel was beautiful, the rooms lovely, the food great and the staff friendly & helpful. The pool and pool-side areas are lovely! We had believed the spa services would be more extensive and more professional than they were. In our view they were over-priced for the services received and we felt a little cheated by them. For example, the expensive 30 minute massage was actually 15-20 minutes with time left over to "lay and rest".
The quitness and calmness, beatifull surroundings.
We stayed there many times over the years. ( For all above-mentioned reasons.) It is even better now that the hotel is totally smoke-free. And we like the 'new look' following their recent renovations (2008)). It is our favorite hotel in North Holland. We had an excellent service in the dining room the first evening. However, the second evening - they were short of staff - and it took much too long to eat a simple 4-course meal (19h00 to 22h30..)
It was all very good.
Very nice location and excellent bed Charging 17 euro for 24 hours in a hotel like this is over the top. I expect service. The also send one a survey. 10 minutes is far too long and it contains questions pushing you into a specific statement. deleted it.
Comfortable and relaxing. Excellent restaurant. Dinner buffet was excellent, but a bit too pricey.
Sauna, swimming pool, the dinner at the restaurant (all you can eat for 35euros, 2 chefs cooking instantly whatever you want). Proximity to Groningen and good for walking in the hood. No.
Good location,helpful staff,very pleasant stay.
Facilities for kids and area.
The location and the excellent a la carte restaurant.
The staff were extremely helpful, going out of their way to assist the guests in any way, everyone was very friendly, the room was very comfortable and the place looked really nice. The bar service slowed down everytime the bartender had to add a drink to a room, and the extreme remote location makes it difficult to find for a first time guest.
The food was amazing and the friendliness The room was dated and badly lit - working was difficult. The jacuzzi bath had a note that it did not work, it must be out of order for years. Should replace it. I asked for a quiet room but it was very noisy thanks to other people staying in the hotel. This is not a Business hotel
Friendly, clean, food ok
We had a very spacious suite with a large bathroom including a jacuzzi at a very reasonable price. Very comfortable. There is room for improvement concerning breakfast: We obviously suffered from the low frequentation of the hotel during our stay. Display and offer where minimal. The fresh fruit salad on the last day was from the day before.
The hotel restaurant was way overpriced. The hotel was in a neighborhood with not any restaurants in the area to eat. I would appreciate a more reasonable meal option.
well looked after
Wery nice and a good service, nice and helping staff
All the staff was very friendly, efficient check in-out, enough choice for a good breakfast Just minor but hotel was warm and room was quite cold
Helpful staff, very comfortable room, excellent restaurant. Good hotel for business or leisure.
breakfast, room clean, easy to check in a little far from the city
Too many to mention !!! None
great comfy beds the prices !
Nice hotel, room was comfertable
This hotel have a TV is very small and the food was bad I don’t recommend this hotel
helpful staff good food and nice location
The staff were really helpful, especially with information about attractions around the area and travel arrangements.
Staff were very helpful and brekfast plentiful. Bar area was very nice. Our room was in need of some re decoration and updating however it was very clean
It was not noisy at night. I liked the surroundings, and the small town. Great breakfast.
Location excellent staff friendly and helpful hotel clean tidy resturant food good breakfast included in price good and plentiful second time stay for bike racing but would go back just for a lazy break with the wife
Food was very good,staff extremely welcoming and friendly. No bad points,only one on my behalf that we didn't stay longer.
The Pub down the Road and the friendly Staff at the hotel Beds Not fantastic
All round I was very impressed with the hotel and the staff None
nice hotel on the edge of shopping area beside canal. great staff good service nice bar area . very good dinning room food to very high standard. all in all a great place to stay.
Location, clenliness of room & restaraunt. the staff were polite. I will be coming back. I would like to have seen tea / coffie making facilities in the room
The original family room that we had been able to book online was a complete dump, worse off than a $30 a night motel in the USA!!! We were upgraded to a "luxury" room at a cost of an extra €30 upon our request. The luxury room was OK but definitely not worth the €130. Staff was unfriendly; never bothered to tell us that they lock up at 9 pm so we had to wake up their neigbours to get in!
Very helpful stuff.Great brackfast and information regard site seeng and activities. Wuld be better if room was aquipt with AC instead of fan.
Excellent location, good facilities. Helpful and pleasant staff. Room on top floor was quite warm in height of summer. A ceiling fan or other air circulation would have helped.
Service and Food
Sleeping I didn't asked for this hotel. I received this hotel as a alternative. Therefor, the room was to small, the bathroom also, the furniture were not fixed
Suprisingly good, but food closed early no food available
helpful staff ,bike hire,quite location in a small village
The hotel and staff always offer a very warm welcome. Nothing is too much trouble and the setting is fantastic. The rooms are always very clean and the room service is second to none.
TT circuit was nearby Poor kitchen. Not really supportive behavior of staff regarding cancellation (Only 1 room of 3 has been cancelled but the 1 room was charged!). In general friendly crew and very nice place.
I particularly liked the food, it was of a standard to match hotels with a larger star rating. I think at the cost it was very good value and the staff were excellent. It could benefit from a spa facilkity
Ambiance 100% self service at breakfast. It would be much nicer when coffee was served together with, in stead of checking one's room number only.