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Good spacious room. Free internet access. Very good restaurant
Sports, spa and conference facilities, but also romantic surroundings, Good kitchen, bordering to (German) gourmet. Excellent sleep in good beds and quiet surroundings. Helpful staff at reception and in the restaurant. Generous buffet breakfast. The welcoming bottle of mineral water in the room could have been complimentary, but was charged 3.50 €. No ice or refridgerator in the room.
The location is good for walks and bike rides, but close to major routes to larger locations. Was a bit noisey during our stay as we were put in 'room 101', which is close to the lift and makes some noise.
Well situated, nice staff and good breakfast
Restaraunt and helpful staff Hotel name is not the one shown at the enrance, confusing
The family room we booked was a very good size with a hallway that led to two good size bedrooms and a modern bathroom. There was also a play area for children with toys in the hotel, and a climbing frame with swings etc outside. A very good family hotel.
Comfortable, good food, excellent, friendly staff. Quick check-in and check-out. N/A
Nice and quiet, good restaurant Water on bathroom floor from the shower
Pleasant staff and nice outdoor area for eating in the nice weather. Price was excellent and a good breakfast spread
Wery nice hotel, surroundings. Wery friendly staff and good food. what more can you exept?
Probably the best value for money hotel in central europe, if this sounds like exaggeration, it isn'T. The hotel genuinely offers superb accommodation at very reasonable prices. I can't think of a single thinh that I would criticise. None.
Ralf, who owns it, was very kind and helpful, finding out about busses from a relative who drives one and taking me to the bus stop by car himself. Basic but very friendly place
Excellence Am quiet ok
The hotel was run to a very high standard and set in a beutiful rural area. No air-conditioning in our room (14).
My flight was several hours delayed, but the staff at Gasthof Waldesruh was extremely understanding even though they had to get up in the middle of the night to check me in. The hotel is located very close to the airport, but in a relaxing, wonderful area. Very good value for price.
Room was comfortable and very clean. Breakfast was excellent. Overall, a very good private hotel that I will definitely use again Nothing
Exceptional service -willingness to make extra efforts to help us with booking travel arrangements etc n/a
Typical German country Gasthof. Beautifully maintained and clean. Great food and beer. Great service. Very friendly people. None.
Friendliness of the staff, quiet hotel with nice rooms no
The hotel staff were very efficient and very friendly. The restaurant (Sunday's) was excellent. No coffee making facilities in the room.
location extremely small rooms
professional staff. nice young people. restaurants prices.it was too expansive related to quality of the food. rooms are getting older....
The location The lack of internet access, they did offer wireless but this was down or I was unable to connect.
size of room should close the main hotel door every time you go out or in
I had a wonderfull time in Rheine mainly because of the kindness of the personell from Altstadt and also due to the good services that they provide. Excellent breakfast.
service pleasant and good No
Easily walk to many restaurants. Good breakfast. I arrived on Sunday late morning to find out that the hotel lobby was closed till 4pm ! Very annoying, after a long flight & drive. 'booking.com' should have asked me when I was checking in and made sure there was a staff at hotel when I arrived. Also, only one staff could speak in english
The staff was pleasant, accomodating, and willing to help with concerns.
Had booked a double room with an extra bed but it was not available at check-in. But got a double and a single at the same rate instead which was nice. Very clean and new looking. Walking distance from the Rheine station. Stayed for one night and quite satisfied. Bring your own toiletries. Trouble communicating in english with the staff but they were very accommodating and nice.
nothing The heating was switched of during the night and the room was very cold
Great rooms with excellent equipment. Very clean, good breakfast, good location. Very quiet loaction.
Impression at check in. View on river Ems. The minibar was deliberately empty and switched off. Staff refused to fill it or even to switch it on because of "bad experience with some guests abusing it".
view on the river with waterfall and lock from the hotel room; excellent breakfast
Little touches like a small yellow plastic duck in the shower tray and glow in the dark stars on the ceiling above the bed. Welcoming reception staff with useful guidance. Free WiFi if hotel booked through internet. Beautiful location over looking the Rheine. Nothing
Easy parking, very close to city and work, nice river view, quiet and peaceful. might need air conditioning in hot summer
Easy booking nice breakfast Too cold in the room, no english translation about loundry, I didnt have duck under the shower, bed a bit too smal and blanket too short u have to pay for Wi - fi
Personel atmosphere is super.
This was not a good choice of hotel for an overnight stop between UK and North Germany. The room, although large and clean was rather 'guest house' in style with effort going on knick knacks rather than bed and sheets (polyester?), and the restaurant was geared to local clientele and tastes and was slow and poor, just what one does not need after a long drive - an 'off night', perhaps.
Very friendly, great food, superb value, free parking, free internet
Nice location in countryside. Friendly staff. Beautiful building. Excellent food.
Very quiet location, lovely friendly staff and clean, comfortable room. Super food, something for everyone.
Staff were excellent, multi-lingual and helpful with everything. The room had clearly been used by smokers before, which as a non smoker is very noticeable and unpleasant
The surroundings, the staff, the food
Dinner at the Akzent Hotel Haus Surendorff was fantastic, the wait staff was on the spot. We stayed in Bramsche to visit the Varus battlesite, which was only a few minutes away. Great hotel & spa!
The wellness area - the breakfast - the service
Nice clean room. Wery good breakfast buffe, excellent restaurant. It´s a cosy place on the German countryside. No.
Friendly, helpful staff, good breakfast, clean, good pool/spa area Wifi could and should be better
The restaurant is fantastic! Kudos to the chef. Also, the design, utilizing details of a converted train station, is clever and elegant. The hotel was spotless, and the setting (complete with beautiful terrace, overlooking a lovely park AND active -but not noisy, due to excellent construction- train tracks!) was both idyllic and interesting. Staff/owners were delightful, too. Cannot reccomend this place highly enough! Great for train bufs! Also, although we didn't have our bicycles, this hotel is perfect for biking/hiking, too - right on the path, and with trains and a busstop literally at the door. We hope to return! It did not bother us, but due to the old train station architecture, the rooms are a little small. However, the renovation has ben expertly done, so all rooms and spaces are well-designed, using high-quality materials, and kept sparkling clean.
Great location: arrival by car just off the motorway, by train just at the back door, by cycle, I guess even on foot. Beautiful countryside in the area. Great atmosphere: something different a railway-station-turned-hotel with railway station elements in the decor. Friendly staff, relaxed check-in and check-out, nice table-served German breakfast, flexibility regarding dietary requests. Something special and good price-quality. The rooms were compact, but well designed, even though small (we had one of the double rooms). When we visited (July 2010) it was extremely hot, so without airconditioning we kept the windows open for air and then the freight trains at night can wake you up every now and then. However, with the windows closed, we're sure that would not be much of a problem (maybe you would still feel the vibrations, but not hear the sound).
Everything about the hotel is excellent. Style, modern rooms, great location, less than 5 minutes from the motorway, great food and wines, fantastic breakfast, etc. etc. The only slight downside is being right by the trackside of a functioning railway. Trains do rumble by from 04:30, so if you're a light sleeper, this may not be for you (they're only every 45 minutes or so until around 07:00 though). Lovely people, lovely location. Very nice, and would highly recommend
This is a wonderful small family run hotel.Beautifully decorated,very clean and with lots of nice touches and extras-eg-fresh flowers in room and corridors(and even in the menu cabinet outside).Good restaurant and atmosphere,nice breakfast,very helpful staff and excellent value for money.The only drawback-some people might not like the noise of trains passing nearby-but it is after all,a converted railway station.Incidentally,the railway theme has been cleverly incorporated into the design and decor.A great little hotel.
Interestingly designed, the hotel was comfortable and relaxing to stay in. The landlady was keen to ensure our needs were fully met, even down to the personal touch of including a few toys in our room to ensure our little boy's immediate impression of his new "home-from-home" was a good one. I would thoroughly recommend this hotel to anyone visiting the area, although be warned that trains do still pass through the station and some noise, though not intrusive can be heard. A lift would be a welcome addition.
Situated in a nice area. Nice view from our room. Kind owner and staff. One of the beds were about to fall apart. It was repaired. There was a television present but it did nog work. The owner (?) tried to fix it but after a while again no signal. Our room was situated in an annex. On our way to and from annex from and to hotel we had to pass a lot of / some mud.
aardig personeel. op zich was alles prima in orde. op loopafstand van klein historisch centrum van Tecklenburg. hier hebben wij 's avondds ook gegeten. wij overnachtten in dit hotel om de volgende dag te gaan scubaduiken in Naturagard op 15 km afstand. ontbijt is inclusief en is ruim voldoende. first of all: ik zou er zo weer naar toe gaan om een nachtje te slapen, maar, mijn vrouw vond de matras erg zacht. er is ook een inpandige bistro, maar dat zag er niet zo gezellig uit (zaaltje in bejaardentehuis) waar men vrolijk pafte (mag in Duitsland klaarblijkelijk nog). daar hadden we trouwens in de rest van het hotel geen last van. prima voor een nacht, maar ik zie me daar geen week lang zitten.
The view from the room was spectacular, and the general first impression was of a luxury room. The shower was more like the transporter unit of the Star Ship Enterprise, excellent luxury. There is no clear reception area for the hotel, and the place seemed deserted when we arrived; we had to call for the staff to appear. Some of the blinds were jammed, and half of the curtains were missing, so that we couldn't shut off the bedroom from the view of the restaurant terrace or the house next door when we wanted to change for bed. The place seemed shabby; in need of a few minor improvements.
Nice hotel, very good standard. The restaurant had very good food and a great breakfast. Close to nature and the walkingpaths, a bit outside the citycentre.
Great hotel and restaurant in the countryside just 10 minutes from the Autobahn to France.
terrace and garden and the food.
Plesent surrundings - both in- and outside
Very good restaurant. Friendly staff. Staff speaks english very little.
Excellent, friendly service. Gabby was a joy to talk with while we had drinks at the bar. Very good deal for the money. We had dinner in the restaurant, food and service outstanding. Breakfast also very good.
Nice hotell, very good food, good rooms, 100% recomendation this is a perfect place to stay at and we will comeback .... Thanks No
Welcoming, Clean, comfortable. Good breakfast. Quiet location. Missed the sign to the car park, probably my fault, 5 hrs driving and late at night.
Clean, comfortable and very friendly staff. A little pricey for the beer and wine, but not as much as some other hotels. It is shut on Tuesday and no warning on the booking site, therefore you must go somewhere else for a meal and drinks.
Bedrooms were comfortable and the hotel itself was typical German The reception was locked at 2pm when we arrived and when we eventualy gained access the woman checking us in was not very friendly.
Very clean, comfortable & good facilities. Food great & staff very helpful & considerate.
Informal, good quality
The charming and helpful team in a hotel with very high standards of comfort and cleanliness. The location is good in a small market town with easy access to autobahn system. The restaurant food is of a high standard