Very friendly hotel
The staff were helpfull and friendly. No
Very friendly and helpful staff, clean rooms, lovely buffet breakfast.
The room was clean and comfortable and the staff were very helpful and courteous. No
The free parking right outside. The whole hotel is tired and needs money spending on it.
easy access to ferry port,and shops.Very easy to get to different towns Not having a lift, which will be difficult if i had bring my mother with me, but i still enjoyed staying at the hotel
It was clean and comfortable
Very convenient, warm welcome, very nice breakfast, comfortable beds, staff very accommodating, able to use garage. Bathroom very small, but we knew this having stayed before; we requested room on first floor (no lift) with shower, because I am partly disabled
We have stayed in this hotel many times The improvements have been good Garage secure and now has remote control which is much better No
Quite close to the ferry harbour. Possibility to park the car in a garage. They allowed dogs. The check-in was a bit difficult, since the reception was not occupied. No lift in the house.
Nice setting & convenient for Boulogne Ferry port Good quality food for adults, very poor choice for children (only 1 option!) Average standard of room & service in the restaurant was very slow
Very friendly staff and excellent restaurant, but with a limited menu The faciiities were tired, but everything worked, and the hotel more than justified its 2* rating, since the warmth of the welcome made up for its other limitations
Evening meals were of an excellent standard. Staff very tolerant of our poor french explaining in English where needed None
It was quiet and the restaurant was excellent. The rooms were basic and rather dark.
Rooms, food, staff and service all excellent. None
Really happy and kind staff. The restaurant is excellent. Fantastic for an overnight stay and great meal in France.
Warm reception upon arrival, and that excellent service continued throughout our stay, nothing was too much trouble, even when we came down very late for breakfast.
The service was wonderful - so personal - they couldn't do enough for us. The food also was excellent but unfortunately my husband doesn't like a continental breakfast! We've stayed before and hopefully we shall certainly stay there again. Really lovely people.
The welcome was warm and sincere upon arrival and the staff did speak some English. The room was spacious and very clean and more than adequate for an overnight stay - I now wish I'd booked a couple of nights here and used it as a base to tour the local countryside. dinner at night was excellent and there was a choice of different fixed price menus. Overall, a most enjoyable stay and I would certainly return to this property. Nothing really. A couple of bulbs didn't work on the table lamp but I'm sure that could have been easily fixed if I'd have mentioned it.
This was the last stop after driving up from Spain with our very large dog (55kgs!). The hotel/staff were most accommodating. We had to be near the tunnel and this hotel met our requirements spot on. Out in the countryside which suited our (and the dog's needs). The evening meal was superb. Probably the best of the entire trip. The decor was very French. The hotel is in a hamlet so there is nothing else. Even the only cafe had been closed down, so drinks only available at the hotel - no problem.The hard bolster pillow was very uncomfortable so not a good nights sleep, but this is purely a minor niggle to an otherwise good overnight stop.
One assumes something about staff at cheap transit hotels, may be tired, a little matter of fact, not all that pleased to see you? and that's kind of OK because you're not paying much and so on. But the guy at the Ibis was really nice, pleasant and really seemed to actually give a monkeys. in all, great location, good price, very passable food (even at midnight) and yeah, really really good staff. Nothing, its actually pretty good.
Nice accomodation very convenient to Calais ports/train. We had 5 rooms - everybody was happy. Good value for money.
It was a comfortable hotel for a 1 night stop over No Complaints
Great location,staff friendly.multi channel TV,restaurants nearby,inexpensive,,,,only problem for me was width of single bed otherwise OK
The cooking & fridge facilities combined with a mini kitchen
The view of the port. Some of the food at breakfast was unappetising - burnt.
well located, closed to restaurants, nice welcome N/A
easy location for the ferries.Enjoyed a walk along the pier before catching the ferry
Helpfulness of reception No Wi-Fi
Very good location overlooking the sea. Room was warm, comfortable and spacious. Good value for money. Reception staff helpful and polite.Food at restaurant next door excellent and very reasonable. Nothing negative to say.
it was convienient for the ferry port. there were no coffe/tee making facilities in the room. Although the rooms were clean and tidy there was a significant over use of disinfectant which in some circumstances could have caused people with asthma breathing difficulties, as we had to leave the windows open for a significant time as it was quite unbearable. based on the campanile we stayed at prior to arriving at the hotel residence du golf we were extremely disappointed and surprised that it cost much more as the facilities were basic and would border on hostel accomodation and not a two star hotel.
Excellent guest house, which is not necessarily evident from the website. No drink facilities in our room, however we learnt that the previous guests had in fact stolen the coffee maker!
Beautiful house - extremely friendly - everything was spotless - just wish we had been staying longer !
This is a beautifully restored and stylish old house with lots of personal touches in the themed bedrooms and in the lounge where we were served a tray of tea and coffee. The owners were such a nice couple - extremely welcoming and it was more like staying in a friend's home than in a hotel. We will definitely return there soon. Rather ugly bright blue patterned staircarpet to first floor which didn't really match the rest of the elegant, cream decor of the house. Maybe they were offered a cheap deal!!
The staff were delightful, nothing was too much trouble for them. We had a very pleasant breakfast sitting overlooking the garden, a lovely calm start to a pre-Christmas shopping spree.
Fantastic room, beautifully appointed, as was the bathroom. Thoroughly recommend the hotel. Madame Bisschop is a very welcoming hostess and has made all the rooms we saw (3 out of the 4 available) stunning. Breakfast was delicious, (real coffee for the first time during our stay in France this time! ) and beautifully presented. This small hotel has real class. We shall be recommending it. Nothing. Even the parking, which is on the street outside the hotel, was fine. (No comments on website yet about this hotel)
The hotel itself is beautiful. The staff were absolutely lovely. The room was very pretty (we had the "Rome" room), the bed was very comfortable and the breakfast was very good. We were on the second (top) floor and did not find it noisy at all (others have said it was). There are some very good restaurants in Calais about 15-20 minutes' walk from the hotel. Overall we had a lovely time and would definitely stay there again. The only complaint we had was that the chap who checked us in offered to bring breakfast to our room the next morning, but it didn't arrive and we ended up going down for it. We weren't particularly bothered as it was clearly a genuine mistake and the only off note in an otherwise very enjoyable weekend.
It is a wonderful house, to stay there made you feel a part of France. It is really a magical space and the hospitality is charming and superb. We felt very looked after and yet perfect discretion was kept for a romantic few days away. I dont really understand why there is ambiguity over whether you pay for breakfast. You do. But that said, it is completely excellent and I have never relaxed so much over a hotel breakfast. Complete comfort was felt. On the second morning, one of glorious late autumn sunshine, Jean-Michel took the table onto the patio and gave breakfast in the garden. It was completely delightful. Also breakfast is very flexible, both days we were very late, but we were never rushed and always made to feel welcome. This really was the best.
The owner was very friendly and informative about things to do in the area. The family room was very nicely decorated and very comfortable, my kids loved it.
friendly welcome, great location, very comfortable. Just what we needed after a long day. would use again
Unusual family room with the 2 bedrooms seperated by a bathroom which you had to walk through to access the 2nd bedroom. No tv in the main bedroom, poorly stocked mini bar....
very comfortable unfortunatley it was very noisy from the road running adjacent to the hotel servicing the eurotunnel shopping area.which spoiled our stay although when i booked i requester quiet rooms
The hotel was spotlessly clean. Very friendly reception. Large comfortable room.
The location is excellent for the channel tunnel, 24 hour reception and spacious comfortable room, plenty of parking. A good night's rest before a long drive south...
Very clean, modern easily accessible to the tunnel, close to 'Cite Europe' shopping centre and the staff were very helpful & friendly and ample parking. Bathroom could be a little more private and the breakfast was a little expensive for what it was.
Proximity to the Eurotunnel for crossing. Comfort and amenities in the room compared to other "value" hotels in the vicinity.
The hotel was new,very clean,comfortable,good vlaue for money and in a good location once you come off the tunnel near Calais-we would highly reccommend it The rooms were a little hot and the air conditioning did not work properly
The location just off the motorway and right next to the Cite Europe shopping and the Channel Tunnel was perfect. Room was very large and comfortable. Good for overnight stay before travelling on. Had to wait almost 15 mins to check-in whilst reception dealt with a small queue of people. Should be other staff available to help. We had just driven for 8 hours to get here and didn't appreciate the wait.
This complex of hotels is very close to the Eurotunnel. Excellent family rooms with possibility to divide the space. Small kitchen unit with kettle, sink, fridge, everything!
The ability to have three adults in a room The heat, room could do with a fan it became most uncomfortable with window shut and noise unbearable with window open, we came in October, so dread to think what it would be like in the summer
easy to find, well placed, quiet
Convenience to the ferry, simple, clean room. The trundle bed provided the triple. The electricity went out while dining. We paid the waitress, but we saw several who did not pay and left. I lost the key in the dark, found it and sent it by mail to the hotel. We were in room 31. We were informed it was a triple, the trundle bed was small and cramped, not suitable for an adult, but we used it. It was dark outside getting to our room. Had to use a flashlight to find the keyhole. Nice staff, not much English, but it is France.
check in easy. parking secure. lots of hot water. everything we needed was at hand in the room
easy access to ferry port
The room was clean and quiet and we enjoyed a good night's sleep. We had a very good dinner in the restaurant. The staff were very helpful and friendly. The room was a little warm for our liking, think it was next to the boiler room as the wall was hot! We felt the wine was a little overpriced but they were small niggles and did not spoil our overall enjoyment.
Friendly staff, clean and comfortable hotel close to the ferry port. Evening meal good in hotel restaurant. Ideal for overnight stay before ferry crossing. We did not have buffet but did note that if eating late in evening, choice of buffet items was limited.
The staff, who were very friendly and helpful. Value for money. Breakfast. Nothing
Previous occupants had smoked in room, and stale cigarette smoke could be smelt, which was most unpleasant.
Friendly atmosphere and food excellent
Excellent Restaurant Rooms small but confortable, good location
Great food and friendly service would have no hesitation in using the hotel again Rooms need updating but are very clean
Clean, very friendly and convinient restaurant X
Very friendly staff and good service. Clean and tidy room. No tea/coffee facility in the room.
Good pool, free wifi. None
Typical french farmhouse setting
Nice location, lovely room There are no facilities to eat at the hotel. We stayed on a Monday, and the restaurant was closed, as was all the eating places in the village.
It was convenient for our needs, quiet and safe with good car parking. Restaurant was not open on a Sunday evening.
Ease of booking on the internet. Quiet at night and comfortable bed.Warm room. French postcode reference only identified Guines and not precise location of hotel. a map would have made things easier. Not told without asking where breakfast was to be served. Breakfast overpriced as everything was self service. Food and service in restaurant excellent, but wine expensive in comparison to cost of food. The cheapest wine was the same cost as the whole meal, 19.00 Euros.
The rooms were clean and spacious. Convenient location for the channel tunnel. Excellent welcome and good restaurant on site. Decor outdated but notice to say that planning permission was being sought to update.
TheChateau , the Quality of the food and the service from the staff was excellent. no
Excellent service, nice room, excellent restaurant Nothing I disliked but tea and coffee making facilities in the room and BBC on the television would be nice.
A really pleasurable stay. The dinner was a high point. If we were staying for longer, the lack of drawers for clothes would have been a problem
walking round the outside of the building. Having our breakfast in my daughters room. It was a lovely room and had tea and coffee facilities. the room needed updating,,no tea and coffee facilities. Furniture was rusty and stains on the chair. Not good value for Money.
The staff were excellent and the food fantastic. Slight issue with noise in rooms
The position of the room round the corner from the indoor swimming pool, and the fantastic restaurant. The unheated corridor from the room to the pool! Although we could have used the dressing-gowns and slippers if we had known about them! ie only saw them on a chair in the hallway when we were leaving the hotel..Perhaps they should be in the rooms with the pool towels?
The hotel is in a beautiful garden setting, which is most relaxing. Food and service excellent.
The setting was brilliant and only 30 mins from the Ferry port made it an excellent choice. The resturant food for Dinner and breakfast was excellent both in terms of choice, quality, servcie and cost. The fact that there are no shower screens over the bath. This caused a lot of unneccessary water on the floor. Not good for the environment in respect of cutting down on towel usage.
Staff were very nice, spoke good English. Comfort Room was just about big enough but had an excellent bed. Food and wine was superb in a lovely annexe resturant (the old stables). No issues
I liked the situation of the building set in parkand. The facilities in the hotel are very good. Architecture most impressive Signposting to the hotel was good. Staff excellent. Dinner, the service and the dining room were all very good. There were two simple matters which I feel should be rectified and should not have occured in a hotel of this standing. a) The handbasin in my room was badly cracked and had been so for some time. b) At breakfast coffee cup which I was served with had an unsightly crack in it. I felt this should also not have occured. These two matters spoilt to some extent an otherwise perfect experience.
seemed very run down
Hotel was spotless, especially the bathrooms, which are very nice. Breakfast was good, with plenty of choice of cereal, fruit, yoghurts and bread and croissant. I don't know why he took the booking if he didn't have the rooms we requested.
Do not be put off by the outside its been refurbished excellent value for money
Room comfortable and warm on a cold night.Bathroom facilities excellent Hotel is being renovated and bare plaster walls etc not exactly welcoming. Lack of tea and coffee making facilities a dissappointment
We will stay there again. It suited our needs perfectly as a place to stay for one night in central Calais. It is very nice being opposite the park and we liked having a small balcony. The yard in which we parked our car is secure and private. The owner, Benoit Grancier is charming and very helpful. Very close to tunnel/ferry. The shower stall needs a curtain or the shower head should be repositioned as the water drips onto the bathroom floor. There should be a thick bathroom mat for this purpose and also to stand on when leaving the shower. Thicker and larger towels would be nice too. A toilet brush should be available to the guest. The TV does not have a remote control.
The staff were friendly, excellent location, wasnt noisy, very clean and comfortable. Great value for money.
Very helpful and courteous staff. The location was ideal, the adjacent park very beautiful; breakfast was excellent! I am sure facilities will be much improved after their in-process work on the building! No hair dryer or shower, only iron tub w/ handheld wand.
Very friendly and helpful staff Clean renovated old room, modern bathroom Generous breakfast During the season the parking could be a problem
generally claen & comfortable beds a little uncomnfortable
Very helpful and freidnly staff, good cuisine Despite of it being freezing outside, the room was not heated when I checked in at 6.30pm. As there was only one small heater that worked (the one in the bathroom unfortunately did not), it took the whole night for the room to become warm and cosy.... Which obviously did not contribute to an enjoable stay- sorry
location and value food
Cheap and convenient location The room was feeezing when we arrived - we could hardly get to sleep!
Clean, good customer service, very secure (4 meter fences around hotel and car park and code access) Room very small and claustraphobic, very unimaginatives old building (like a concrete cell)
Clean, excellent late check in facilities, value for money, easy to find, excellent breakfast I had a little trouble with the website
Clean, comfortable, warm,inexpensive Cramped, lack of evening meal
Quiet Restraunt not open even though it was listed as one of the facilities Reduction in facilities not really compensated for by lower price than others
Room was newly refurbished and clean. Room And ensuite small but OK for the price. Breakfast was normal help your self buffet with good choice but expensive. Good for a short stay but not for a holiday. Your website refers to the good restaurant but fails to mention that it is closed Sat & Sunday. For anyone arriving as we did this was a major dissapointment as it was difficult to find anywhere near to eat.
Good location for Tunnel and ferries. The restaurant was not open when we arrived (20.00) but the reception told us of a restaurant nearby.
This hotel is very good value for money. the room was clean tidy and basic and thats all you pay for. The hotel staff are very friendly and helpful. This is the third time i've stayed here.
dinner offers food very good mould on wall in bedroom television located too high up to view not a good reception on english channels room needs upgradeing
The hotel staff were just about the best I have ever experienced at a motel style hotel, the food was great, well presented and varied choice available.
24 hour manned reception.
Convinient to the Port. staff good nice bar
Restaurant menu needs revising many of the items on the menu were not available
We came late and slept as we were driving early the next morning
very close to eurotunnel, nice enough rooms,lovely breakfast, staff friendly, stayed twice now so pleased with hotel
The room was unbelievably small for a twin bed room - barely room to get out of bed on one side and no space between the beds.
Nothing interesting The receptionist was not welcoming, the prices were different to online booking
No decent restaurant within walking distance
the amount of cigarette smoke around the entrance and gets upsatirs to the none smoking area..also the room heating were much too hot
Value for money Room was quite small
Clean, good selection for breakfast, pleasant staff, well situated
The location is good, just outside the ferry terminal, ideal for an overnight stay. Staff are very friendly. The facillities and bar is adequate and comfortable
buget hotel clean but very compact I booked online at a price of 55euros and was charged 73euros I am very unhappy about that. I had not reallized until 2 days later when I got online in France
car Park was good. Wall was dirty, bed uncomfortable (narrow and dipped) and room small.
Very convenient for town and beach,bedroom clean but old fashioned,and quite small. Very delapidated exterior.,very dated inside. Could do with a refurb.
Staff were very helpful & good location of hotel with easy parking
Clean,comfortable easy access to port
night porter service no tea making facilities in the room. We would have paid extra to get them.
Clean, comfortable, reasonably priced and friendly, helpful staff.
Very welcoming, good breakfast
Access to the town and short distance from Eurotunnel
convenient location, close to shops and restaurants It is not inviting hotel with a warm feeling one would like.
Nothing, really... The hotel is in decay, really poor and unconfortable.
it was very clean and all staff spoke good english when in the bar it was to quite ,some background music would be nice
Overnight stop only. Quick walk around the town and then to a restaurant You obviously have a problem with hard water. All the tap and shower nozzles need 'de-coking' with a wash in vinegar or some other acid. Only other issue for us was that the headroom on one side of the room was very low because of the eaves.
Friendly welcome and good restaurant.
Restaurant. Location. Parking.
Ideally situated to where we wanted to stay. Free car park.
comfortable room Too close to noisy night club so didn't get much sleep
Courtesy of hotel and restaurant staff. Willingness to help.
Close to city center Very expensive meals compared to rest of city.
The room was modern, spacious and comfortable. The hotel was well situated and in easy walking distance of the town. It was very quiet at night.
The location for St Omer was good We asked for a refurbished room, which was really basic. First room offered was a double rather than a twin, so had to be moved. Was nothing like the pictures on the internet.
Receptionists very helpful. Breakfast good. Location excellent, not in noisy town centre but easy walking distance.
Location for bars & restaurants
The room was very clean and comfortable,the breakfast was good,the staff were good,the location was very good!
Hotel was in a good position, the staff very very helpful and pleasant, very welcoming none
Convenience of location to the ferry, restaurants and bars nearby, the room was clean & very efficient service from the staff.
location the carpet in the corridor are very stained and dirty not a very good impression
Well placed for an early ferry departure or a late arrival in france. rooms basic but have all necessary facilities. Car parking arrangements are a bit hit and miss.
The staff was friendly and helpful at all times. The food was surprisingly good. Ideally based for those travellers catching the ferry to the UK.
very close to some fantastic restaurants,a market and a fish market.plenty of parking.staff very helpful and hotel itself spotless. fair amount of traffic noise
helpful staff,good location very noisy at weekend till 2am
found with ease (opposite market square) clean affordable room continental breakfast was good although the coffee could have been hotter but hey...no big deal for the price, I found this hotel 2 star, in price 3 star in value
Convenient location for ferry port pleasant staff & great breakfast
good location, close to bars and restaurants
nothing it was old ans smelt of damp
Central location Nothing to do with the hotel itself, but late on Saturdaynight the local clubs had noisy patrons leaving at 03-00. Ask for a room at the rear of the hotel to avoid this.
Very handy for all shops and resturants toilet and shower room needs some attention
My stay at the hotel was for 1 night only so I dont think I experianced the full features but the best feature by far was the friendlyness of the staff, polite and helpfull. The whole hotel is in desperate need of full renovation and modernisation in all areas. Parking is expensive and very limited. What appears to be a permanent fun fair outside the hotel is very noisy till very late.
Fantastic location. Lovely balcony room overlooking the square. Very charming Night Porter (possibly the manager/owner), who made us feel very welcome as we went out for the night and saw us totter back across the square, having the door open with a broad smile. Personable.
The friendly staff , Cheap price and the location of the hotel for shops, Bars and restaurents.
The room was clean and felt airy, being a tall person it was a pleasure to have a large bath.
Comfortable and well equipped
The surroundings were very relaxing. two minutes from town but backing onto fields We found the swimming arrangements very formal and strict. not very relaxing
Bonus having a pool and proximity to eurotunnel, which was the reason we chose that hotel It was as expected for the price paid and enough for a 1 night stay. Changing room for the pool/gym was very small and lockers did not work and it seems that on a Fri evening many locals use the facilities
Hotel comfortable and warm,food good especially evening meal.Hotel is very convenient to The Tunnel and Cite Europe but is in peaceful location.I Enjoyed the swimming. The pool was very clean and warm and staff were excellent. As we are of a certain age(69 and 70) we found the seating in our room was uncomfortable it would be nice to have had a couple of easy chairs
Close to cap blanc nez and gris nez.
Good location nice facilities We were on 2 days half board and the set menu was the same on both evenings we had to upgrade on the second evening as my husband is allergic to cheese and there was only one choice of starter without.Also we found the service slow for those on set menu when we upgraded it was much quicker.The restaurant was not busy on either night so this was not the reason.
Very friendly staff and good service. The swimming pool. The breakfast was not as good as expected
Good location for the tunnel
Restaurant- staff not very good, dinner- good menu, high prices, but food was not very hot (we did not complain at the time)